Shouldice Hospital Limited

1. SHOULDICE HOSPITAL
LIMITED
By
PGDM-A, Group - 3
Sahib Arora, Roll No – 3
Mudit Mathur, Roll No – 22
Vishesh Pillai, Roll No – 31
Pranav Sharma, Roll No – 42
Shikhar Sodhani, Roll No – 52

2. SHOULDICE HOSPITAL
Pioneer in early
ambulation
following Hernia
Surgery
Word-of-mouth
publicity,
satisfied
patients,
Doctors and
working staff
7600
Operations
performed
in 2004
alone
1

3. How to
Increase
Capacity
Quality Control
Protect the Dr.
Shouldice
Methodology
PROBLEMS
2

4. To seek ways to increase the
hospital’s capacity while at the same
time maintaining the control over the
quality of service delivered.
PROBLEM STATEMENT
3

5. New
Hospital
Saturday
Operations
Franchisee
POSSIBLE
SOLUTIONS
4

6. RECOMMENDATIONS
Rank 1 New
Hospital
Rank 2 Franchisee
Rank 3 Saturday
Operation
5

7. 1. Shouldice Certification
Programme (SCP)
2. Resources for Branches
• 0-6 Months
1. Regularize Shouldice
Certification Programme
(SCP)
2. Construction of
Shouldice Hospital
• 6-12 Months
1. Monitor the Shouldice
Certification Programme
(SCP)
2. Make new hospital
functional
• 12-24
Months
Action Plan
6

8. CONTINGENCY PLAN
If the Certification programme fails, Saturday operations to be made
functional
7