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Shockley-Zalabak,
9e Update
Pamela S. Shockley-Zalabak
© 2016 Pearson Education, Inc. All rights reserved.
Chapter 7
Leadership and Management
Communication
FPO for
Cover
Image
Learning Objectives (1 of 2)
7.1 Describe leadership from trait, style,
situational, transformational, and discursive
approaches
7.2 Practice analysis capabilities and skills
using cases, transcripts of meetings, and group
activities
7.3 Restate a personal theory of leadership
© 2016 Pearson Education, Inc. All rights reserved.
Learning Objectives (2 of 2)
7.4 Distinguish between leadership and
management
7.5 Describe the need for leadership from all
organizational members
7.6 Describe leadership styles, strategic
objectives, and tactics
7.7 Recognize the role of self-awareness as a
key to effective leadership
© 2016 Pearson Education, Inc. All rights reserved.
Introduction: Leadership and
Management Communication
Objective 7.1 Describe leadership from trait,
style, situational, transformational, and
discursive approaches
© 2016 Pearson Education, Inc. All rights reserved.
7.1 Introduction: Leadership and
Management Communication
- Leadership and management
- Communication competencies
© 2016 Pearson Education, Inc. All rights reserved.
The Importance of Leadership and
Management Communication
Objective 7.2 Practice analysis capabilities
and skills using cases, transcripts of
meetings, and group activities
© 2016 Pearson Education, Inc. All rights reserved.
7.2 The Importance of Leadership
and Management Communication
– Leadership
– Management
– Leadership and management communication
© 2016 Pearson Education, Inc. All rights reserved.
Theories of Leadership and
Management
Objective 7.3 Restate a personal theory of
leadership
Copyright © 2016 Pearson Education, Inc. All rights reserved.
7.3 Theories of Leadership and
Management (1 of 4)
• Trait Approaches
- Trait approach
- Charismatic leadership
Copyright © 2016 Pearson Education, Inc. All rights reserved.
7.3 Theories of Leadership and
Management (2 of 4)
• Style Approaches
- Style approach
- Types of styles
- Impoverished management
- Middle-of-the-Road management
- Country club management
- Task management
- Team management
Copyright © 2016 Pearson Education, Inc. All rights reserved.
7.3 Theories of Leadership and
Management (3 of 4)
• Situational Approaches
- Situational approach
- Group’s maturity level
• Transformational Approaches
- Transformational approach
- Dispersed leadership
- Super Leadership
Copyright © 2016 Pearson Education, Inc. All rights reserved.
7.3 Theories of Leadership and
Management (4 of 4)
• Discursive Approaches
- Discursive leadership approach
- Discourse
Copyright © 2016 Pearson Education, Inc. All rights reserved.
Distinctions Between Leadership
and Management
Objective 7.4 Distinguish between
leadership and management
Copyright © 2016 Pearson Education, Inc. All rights reserved.
7.4 Distinctions Between Leadership
and Management
– Summarized differences between leadership
and management
– Connecting world
© 2016 Pearson Education, Inc. All rights reserved.
Leadership and Management
Challenges
Objective 7.5 Describe the need for
leadership from all organizational members
Copyright © 2016 Pearson Education, Inc. All rights reserved.
7.5 Leadership and Management
Challenges (1 of 3)
• Confronting Ethics and Failures
- General stages of decline
- Leader response strategies
• Changing Organizational Forms
- Organizations of the future
- New organizational forms
Copyright © 2016 Pearson Education, Inc. All rights reserved.
7.5 Leadership and Management
Challenges (2 of 3)
• Global and Multicultural Changes
- Economic challenges
- Attempts to reward productivity
• Chaos, Flux, and Speed
- High speed management
- Generation flux
Copyright © 2016 Pearson Education, Inc. All rights reserved.
7.5 Leadership and Management
Challenges (3 of 3)
• Inclusive-Participation Processes
- Inclusive participation
- Principles of leadership for the new inclusive-
participation environments
• Building Trust
- Trust
- Impact of lack of trust
Copyright © 2016 Pearson Education, Inc. All rights reserved.
Determinants of Leadership
Effectiveness
Objective 7.6 Describe leadership styles,
strategic objectives, and tactics
Copyright © 2016 Pearson Education, Inc. All rights reserved.
7.6 Determinants of Leadership
Effectiveness (1 of 3)
• Communication Competencies as
Determinants of Leadership Effectiveness
- Communication competencies
- Dimensions of leadership
• Predispositions for Leadership
Communication
- Task and people relationships
- Communication competencies
Copyright © 2016 Pearson Education, Inc. All rights reserved.
7.6 Determinants of Leadership
Effectiveness (2 of 3)
• Strategic Communication Objectives for
Leadership
- Strategic objectives
- Various strategies for leadership
• Communication Tactics for Leadership
- Leadership tactics
- Categories of tactics
Copyright © 2016 Pearson Education, Inc. All rights reserved.
7.6 Determinants of Leadership
Effectiveness (3 of 3)
• Power Bases for Leaders
- Power
- Power types
• Situational Analysis for Leadership
- Situational analysis
- Leadership
Copyright © 2016 Pearson Education, Inc. All rights reserved.
Increasing Leadership Effectiveness
Objective 7.7 Recognize the role of self-
awareness as a key to effective leadership
Copyright © 2016 Pearson Education, Inc. All rights reserved.
7. 7 Increasing Leadership
Effectiveness (1 of 2)
• Principled, Excellent, and Ethical
Leadership
- Principled leadership
- Ethical communication
Copyright © 2016 Pearson Education, Inc. All rights reserved.
7. 7 Increasing Leadership
Effectiveness (2 of 2)
• Identifying Constructive Communication
Behaviors for Leadership
- Task responsibilities
- Procedural responsibilities
- Interpersonal responsibilities
Copyright © 2016 Pearson Education, Inc. All rights reserved.

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Shockley ppt ch7

  • 1. Shockley-Zalabak, 9e Update Pamela S. Shockley-Zalabak © 2016 Pearson Education, Inc. All rights reserved. Chapter 7 Leadership and Management Communication FPO for Cover Image
  • 2. Learning Objectives (1 of 2) 7.1 Describe leadership from trait, style, situational, transformational, and discursive approaches 7.2 Practice analysis capabilities and skills using cases, transcripts of meetings, and group activities 7.3 Restate a personal theory of leadership © 2016 Pearson Education, Inc. All rights reserved.
  • 3. Learning Objectives (2 of 2) 7.4 Distinguish between leadership and management 7.5 Describe the need for leadership from all organizational members 7.6 Describe leadership styles, strategic objectives, and tactics 7.7 Recognize the role of self-awareness as a key to effective leadership © 2016 Pearson Education, Inc. All rights reserved.
  • 4. Introduction: Leadership and Management Communication Objective 7.1 Describe leadership from trait, style, situational, transformational, and discursive approaches © 2016 Pearson Education, Inc. All rights reserved.
  • 5. 7.1 Introduction: Leadership and Management Communication - Leadership and management - Communication competencies © 2016 Pearson Education, Inc. All rights reserved.
  • 6. The Importance of Leadership and Management Communication Objective 7.2 Practice analysis capabilities and skills using cases, transcripts of meetings, and group activities © 2016 Pearson Education, Inc. All rights reserved.
  • 7. 7.2 The Importance of Leadership and Management Communication – Leadership – Management – Leadership and management communication © 2016 Pearson Education, Inc. All rights reserved.
  • 8. Theories of Leadership and Management Objective 7.3 Restate a personal theory of leadership Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 9. 7.3 Theories of Leadership and Management (1 of 4) • Trait Approaches - Trait approach - Charismatic leadership Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 10. 7.3 Theories of Leadership and Management (2 of 4) • Style Approaches - Style approach - Types of styles - Impoverished management - Middle-of-the-Road management - Country club management - Task management - Team management Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 11. 7.3 Theories of Leadership and Management (3 of 4) • Situational Approaches - Situational approach - Group’s maturity level • Transformational Approaches - Transformational approach - Dispersed leadership - Super Leadership Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 12. 7.3 Theories of Leadership and Management (4 of 4) • Discursive Approaches - Discursive leadership approach - Discourse Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 13. Distinctions Between Leadership and Management Objective 7.4 Distinguish between leadership and management Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 14. 7.4 Distinctions Between Leadership and Management – Summarized differences between leadership and management – Connecting world © 2016 Pearson Education, Inc. All rights reserved.
  • 15. Leadership and Management Challenges Objective 7.5 Describe the need for leadership from all organizational members Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 16. 7.5 Leadership and Management Challenges (1 of 3) • Confronting Ethics and Failures - General stages of decline - Leader response strategies • Changing Organizational Forms - Organizations of the future - New organizational forms Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 17. 7.5 Leadership and Management Challenges (2 of 3) • Global and Multicultural Changes - Economic challenges - Attempts to reward productivity • Chaos, Flux, and Speed - High speed management - Generation flux Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 18. 7.5 Leadership and Management Challenges (3 of 3) • Inclusive-Participation Processes - Inclusive participation - Principles of leadership for the new inclusive- participation environments • Building Trust - Trust - Impact of lack of trust Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 19. Determinants of Leadership Effectiveness Objective 7.6 Describe leadership styles, strategic objectives, and tactics Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 20. 7.6 Determinants of Leadership Effectiveness (1 of 3) • Communication Competencies as Determinants of Leadership Effectiveness - Communication competencies - Dimensions of leadership • Predispositions for Leadership Communication - Task and people relationships - Communication competencies Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 21. 7.6 Determinants of Leadership Effectiveness (2 of 3) • Strategic Communication Objectives for Leadership - Strategic objectives - Various strategies for leadership • Communication Tactics for Leadership - Leadership tactics - Categories of tactics Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 22. 7.6 Determinants of Leadership Effectiveness (3 of 3) • Power Bases for Leaders - Power - Power types • Situational Analysis for Leadership - Situational analysis - Leadership Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 23. Increasing Leadership Effectiveness Objective 7.7 Recognize the role of self- awareness as a key to effective leadership Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 24. 7. 7 Increasing Leadership Effectiveness (1 of 2) • Principled, Excellent, and Ethical Leadership - Principled leadership - Ethical communication Copyright © 2016 Pearson Education, Inc. All rights reserved.
  • 25. 7. 7 Increasing Leadership Effectiveness (2 of 2) • Identifying Constructive Communication Behaviors for Leadership - Task responsibilities - Procedural responsibilities - Interpersonal responsibilities Copyright © 2016 Pearson Education, Inc. All rights reserved.