This document is a curriculum vitae for Sayed Riyaz Mustafa Ali that outlines his career objectives, core competencies, work experience, areas of expertise, IT skills, academic qualifications, achievements, and personal profile. It summarizes his work as a tele sales executive from 2014 to 2016 where he focused on acquiring credit cards and processing applications. It also discusses his experience in technical support for 2 years where he resolved customer queries and sold anti-virus and Norton software.

1. CURRICULUM VITAE
Sayed Riyaz Mustafa Ali
Mobile number: 0526143836
Email: riyazmustafaalisayed134@gmail.com
CAREER OBJECTIVES
 To seek a challenging and growth oriented career in an organization which will
allow for personal growth and career advancement
 To work for an organization in order to increase market share, customer base, and
improve brand visibility and product awareness
CORE COMPETENCIES
 Ability to develop and motivate a team.
 Ability to work in differing industries
Excellent Communication skills
WORK EXPERIENCE
1. Tele sales Executive in Credit Link Marketing.
(Associated with Emirates National Bank of Dubai) U.A.E
Job Profile: sept 2014 to March 2016
 Maximizing Acquisition of ENBD Credit Cards from Cold Calling.
 Focus more on High End Paid Cards to generate more Revenue to Company.
 Coordinate with Documents Collection team to process the Application further
process till Approval to meet sales Goals.
 Follow up with customers to get the reference Sales.
2. Lester Company : Technical Support.
2 yrs experience in Tech Support for Windows&AntiVirus,McafeeNorton
in Lester India
Job Profile:
 Maximizing the calls to resolve customer queries with new product acquisition .
 Ensuring the quality of the Services levels min 75%
 Driving Anti Virus' & Norton sales for the better profitability and increased
revenue from Company.
 Coordinate with team Members to create and execute business plans to meet sales
goals (Briefing/new Products Update).
 Retention of customers through customer-friendly service skills in order to
maximize quality and customer satisfaction.
 Ensuring process adherence at Floor level through day-to-day on the job training
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2.  Conducting Trouble Shooting Diagnosis on product to solve the Issues
AREAS OF EXPERTISE

 Requirement Analysis & Technical Specifications
 Cost Optimization
 Quality Control & Inventory Management
 Process Control & Performance Management
 Training & Development
 Managing cross-functional teams and information analyzing.
IT SKILLS
 Word & Excel Basic
ACADEMIC QUALIFICATIONS
T.Y.B.com 2014-2015 Board of Maharastra
INTERMEDIATE 2009-2010 Board of Maharastra
SSC 2007-2008 Kartika High School
KEY ACHIEVEMENTS
 Exceeding sales targets set by the company
 Consistent performance in Quality & Process Compliance Audits.
PERSONAL PROFILE
Father Name : Sayed Azmat Ali
Born on : 06-Dec-1989
Sex : Male
Marital Status : Single
Nationality : Indian
Languages known : English & Hindi.
PASSPORT DETAILS
Passport No. : L1697006
Place of Issue : Mumbai
Date of Issue : 27/04/2013
Date of Expiry : 26/04/2023
Visa Status : Visit 01/8/2016
Visa Expiry : 01/9/2016
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3. I do hereby certify that the statements made by me are true and correct to the best of
my knowledge and belief.
(Sayed Riyaz Mustafa Ali)
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