Coleen Kildebrandt has over 20 years of experience in channel sales management, operations management, and project management. She has a proven track record of building strong relationships, streamlining processes, driving initiatives, and motivating cross-functional teams to meet and exceed goals. Currently she is a Channel Account Manager focused on sales management, training, and events coordination in the southeast region.
1. COLEEN K. HILDEBRANDT
122 Savanna Estates Drive ♦ Canton, Georgia 30115
(404)661-0962 ♦ ckhildebrandt@aol.com ♦ http://www.linkedin.com/in/coleenhildebrandt
SUMMARY
Challenge driven and strategically focused Channel Relationship Manager, Project Manager and Operations
Manager that compassionately builds strong executive level internal and external relationships across multiple
organizations. Accomplished leader of operational efficiency with the ability and desire to creatively solve
problems, streamline existing processes, and tenaciously drive new initiatives across multiple organizations for
positive change through networking, communication and training. Proven accountability in establishing, managing,
coordinating, motivating and directing cross-functional team collaboration to meet and exceed desired goals and
produce cost effective on time deliverables.
EXPERIENCE
AMD-Channel Account Manager & Business Development Executive 2012-Present
South East Region Channel, OEM and B2B Sales Management for the second largest computer microprocessor
manufacturer, Sales Events, Training Seminars Coordination for Partners, Hewlett-Packard (HP) Server and
Software sales for SMB Emerging Growth Accounts for HP’s Inside and Outside Sales Districts.
Arrow Electronics Distribution–Netapp Channel Development Manager 2010-2011
South East Area Region Channel Sales Management for one of the largest technology distributors supporting
sales efforts, MDF Marketing funds, and facilitate/coordinate Netapp certification training seminars for 30+
VAR partners and Netapp employees.
• Netapp Storage Brand Sales Specialist for storage, software and networking products covering South East
Region states to exceed 47M quota
• Coordinated and facilitated training and product certification classes for Netapp Partner and Netapp
Engineers and Sales employees (300+)
• Traveled extensively in support of 30+ partners, 5 Netapp districts for Commercial, Enterprise and State
and Local Government and Education (SLED) sales verticals achieving 20% annual sales growth
Rexialo Consulting - Human Resource Consultant, Crabapple, GA 2009-2010
HR consultant for IT Oracle Consulting Firm – Contract Recruiting
Hewlett-Packard - Channel Sales and Operations Management Positions, IL, CA & GA 1992-2009
Employed for 17 years in HP’s “Sales Partner and Operations Organization” in support of 30,000 2 nd & 3rd
tier reselling, VAR, ISV, OEM and distribution channel partners where all of HP’s Enterprise &
Commercial products are sold to businesses and customers. HP Position Details:
HP Channel Partner Incentive Compensation Sales Manager
First point of contact for all Business Unit VP’s escalations, and supervised, trained and mentored all offshore compensation
support teams. Created and implemented bonus programs managing financial budget for sales incentive pay programs
annually. Semi Annual IT Project Management & Partner Coverage Project Management.
• Led in development and implementation for sales partner coverage simplification model of 30,000 partners
decreasing all C and mid-level managers required time contribution by 50% semi-annually.
• Creation and facilitation of compensation education/training seminars for 750+ employee sales force.
• Streamlined existing HP Services Partner sales and renewals reporting process working cross functionally and
increased revenue by $25m in unreported sales in first six months
2. COLEEN K. HILDEBRANDT (404)661-0962 Page 2
• Increased partner revenue recognition of $75m by recreating marketing programs for services sales and created and
coordinated virtual partner trainings for both initiatives
HP Global Partner Contracts & Compliance Negotiator/Project Manager
One of four partner contracts developers/negotiators responsible for legal contract creation and negotiations for all WW HP
Services business segments and global high profile Distributors, System Integrator and Reselling Partners. Created,
marketed, initiated and negotiated new HP-Compaq single-contract infrastructure for 30k partners.
• Directed IT and operations project for implementation of new on-line partner contract acceptance and
renewal decreasing legal expenses by 95%.
• Decreased required sales supported partner base by 7k by initiating “non-renewal marketing project”,
increasing sales face time for strong strategic partners.
HP Partner Business Manager for “Forsythe” (one of HP’s largest Major National Reseller)
National Channel Partner Business Sales Manager individually responsible for C Level Executive relations and
175m annual quota, funnel and forecast, sales contracts and compliance issues, product training seminar
coordination and facilitation, special pricing negotiations, channel conflict resolution, and escalations for all
segments of business (Enterprise, Commercial, Mid-Market and SLED).
• Improved client/customer confidence and understanding for marketplace product longevity by coordinating
training seminars, marketing events, and direct customer CEO visits to HP’s HQ for confidential “Road
Map” of products.
• Increased HP and Hitachi storage sales by $5m by working with partner management to create joint
marketing plans for co-sponsored customer events with 50% ROI.
HP System Integrator (SI) Alliance Manager and Inside Sales Team Manager for “EDS ”
Global Partner alliance responsibility and customer interface for “EDS’s” sales and configurations of networked
enterprise servers, storage (to include EMC’s offering) and software with global team quota of $800m.
• Increased sales for installed base accounts to exceed quota by minimum of 150% annually
• Hired, managed, trained and mentored Inside Sales Teams with ownership of installed base accounts,
partner compliance issues, funnel, forecasting, and sales negotiations consisting of 80% of team revenues.
• EMC Storage Product Specialist Team Lead for integration of EMC product suite into solution sell of HP and EMC
products to Fortune 500 companies
• Awards won for Tenacity of Leadership role for training on EMC configuration and pricing quotes and sales
Public Accounting Firms 1992 & Prior
Payroll Service, Computerized Bookkeeping, Audits, Financials and Analysis for business and personal.
EDUCATION/SKILLS
AA, Accounting, Sierra Community College, Rocklin, CA
Lean Six Sigma Green and Black Belt Certification in Progress, GA State University
MS Office Suite proficient (Excel, Word, Publisher, Power Point, Outlook)
Six Sigma training & project management
AFFILIATIONS
Hands on Atlanta Volunteer – IT Professional Services – Six Sigma Project
Channel Management Experts
3. COLEEN K. HILDEBRANDT (404)661-0962 Page 2
Boy Scouts of America Troop Secretary
Home Owners Association Board Member - Legal Liaison