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SHERI ANN LOWE – CAMS, PMI-ACP, PSM, PSPO, and MPH
Northbrook, IL 60062
lowesheriann@gmail.com
https://www.Linkedin.com/in/sheriannlowe
CAREER SUMMARY
Provenrecordof reducingcostsof $1,500,000+ throughimplementingcomplex transformationprojects.
Requirementsinclude agileimplementationtoalignwithchangingproductdesignsthroughoutthe planning,
organizing,executing,and of pilotingnew productswithinhighlyregulatedindustries.
PROFESSIONAL EXPERIENCE
INTUIT (Pro UnlimitedConsultant),Remote 07/2020 – 1/2022
Agile Regulatory Compliance TrainingDevelopmentConsultant
Agile implementationof in-house trainingsolutionstosupportthe release of new andexpandedbankproducts,
meetfinancial servicesfederalandstate requirementsandreduce businessrisk.
 Designing,developing,andimplementingin-house trainingsolutionstoalignwithregulatory
requirementsforIntuitQuickBooksandWebBank’spartnershipofferingof innovative fintechsolutions.
 Researching,developing,andimplementingthe internalregulatorycompliance trainingprogramfrom
planthrough implementationtomeetthe regulatoryrequirementsunderthe UnitedStatesSentencing
Guidelinesforthe IntuitQuickBooksproductofferings.
 UtilizingAgileprocessesforcreating,designing,andbuildingtrainingresource material and 8 impactful
courses(Storyline 360) thatadhere to brand guidelinesandare hostedonDocebo,Litmos,andDegreed
platforms.
BRITISH PETROLEUM (BP) (S3 Consultant),Chicago, IL 01/2020 – 03/2020
Agile Scrum Master and Coach for Training and Trading Floor Team Leaders (Endeddue to COVID-19)
Developandoversee Agileimplementation,training,andprojecttransitionfromWaterfall toAgile.
 Facilitated andcoached 4 projectteamstransitiontoAgile developmentfromwaterfall using Agile,
organizational change management strategies,andtoolstodeliverthe desiredbusinessoutcomes.
HSBC, Arlington Heights,IL 11/2017 – 06/2019
Assistant Vice Presidentof Financial Crime Compliance andChange ManagementProject Manager
Facilitatedthe implementationof OCMprojectstosupportglobal Governance,Risk,andCompliance (GRC) and
fraudmanagementPMOprograms forbusinessprocesses,systems,jobroles,andorganizationstructures.
 Functionedasthe Organizational Change ManagementBusinessChampionfor6GRC BSA/AMLand IT
systemimplementationsto global audiences (40- 400). Developedandexecutedbestpracticesand
change activities:communications,training,employee engagement,andemployee adoption.
 Consistentlyexceededthe thresholdsof 95% forthe Global QualityAssurance TransactionMonitoring
(TM) program metrics. Drove DrillsforSkillsprogramforprocessimprovementstoincrease the analyst’s
case managementskillsanddelivertrainingonnew technologies,relevantservices,processes,policies,
and data needs.Developed(50+) trainthe trainerpresentations.
 Supervised projectteamof 8 SeniorQualityControl Analysts.Identifiedandprioritizedissuesandrisks,
definedactionplans,and ledmitigationactivities for400 AML TM analysts.
 Design,develop,anddelivertraining,newsletters,and impactfulpresentations,forchange sustainability
througha comprehensivemulti-facetedprogramwithamulti-cultural end-useraudience of 400.
DISCOVER FINANCIALSERVICES, Riverwoods,IL 12/2015 – 07/2017
Regulatory Compliance Trainingand DevelopmentConsultantandChange ManagementProject Manager
Definedandcreated thetrainingstrategyandplaninresponsetoFDICBSA/AMLTrainingPillarviolationconsent
orders. Orchestratedprocessexpertsindevelopinganddeliveringrequiredcomprehensivecurriculumwithpractical
andinnovativetrainingmaterialstomitigatechangefatigue inpotentialareasof resistance.
 OCMreducedtrainingseattime by 30% for9,500 employeessaving$400,000+ annually.Researched
and implemented innovative ITtrainingstrategies andsolutionstoaddressFDICconsent orders.
 Collaboratedandledteamsof cross-functional businessleaderstofacilitatethe developmentof
compliance trainingsolutions forall levelswithinthe organization basedondevelopmentgaps.
 Evaluatedandmeasuredthe effectivenessof learning solutions - includingbuyvs.buildsolutions.
 Oversightforprojectteams(4- 20) comprisedof keystakeholders,projectmanagers, TrainingCoE,
creative arts, instructional designers, andthird-partyvendors toensure successful executionof
enterprise-wideculture andorganizational change initiativesknowledge transfer.
 Evaluatedresultsandpresentedfindingswithconcreteactionrecommendationstothe leadershipteam.
 Spearheaded changemanagementand trainingstrategiesbasedonthe adherencetothe strategicplan and
the groupsimpacted,utilizingreadinessassessmentandchangeimpactassessments.
GE CAPITAL, Chicago,IL 9/2012 – 12/2015
Regulatory Compliance and Risk ManagementProject Manager and Training DevelopmentSpecialist
Builtthe infrastructure andprocessestodevelopanddeliverthe newlyformedGECapital Compliance Learning
SolutionsandCommunicationsProgram tomeetregulatoryrequirements.
 ProjectManager saved $300,000+ by implementingin-housedesignanddevelopmentof eLearning.
Executedchange initiatives, including;branded communications,content, trainingmaterials,and
delivery inalignmentwiththe Compliance,BSA/AML,andSanctionsL& D program plan.
 Reducedseattime by 30% byenhancedtrainingassignmentprocesstoassigningrole-specifictraining.
 Presidedoverlarge-scaletechnologyprojectsasabusinessOCMITliaison. Implemented andtested
compliance requirements forthe installationof the SumTotal LMS witha recordbase of 450,000.
 Target audience of 30,000+, design,plan,andimplement trainingcontenttosupport policies and
procedures.Gather,review,andanalyze course masteryquizzestodetermine trainingeffectiveness.
 Workcollaborativelyacrossthe organizationandPMOto builddashboardsandtoolsto track training,
escalation,andreportingprocesstoensure on-time completionsat95+%.
 Promotedlearningcurricula,includingcreative, impactful eLearning,jobaids, web-basedtraining,ILT
presentations,gamification,communications,andvisual presentation templatesforthe program.
Createdorganization-wide presentations ontraininginitiatives,includingcorporate culture,employee
engagement,end-useradoption,andchange sustainability.
 Improvedthe ROIby 40% withreducedseattime,targetedtraining,andanannual learningplan.
EDUCATION
Master of PublicHealth - Universityof IllinoisCollegeof Medicine,Chicago,IL
Bachelor of Science - CommunityHealthEducation,Universityof Illinois,Champaign-Urbana,IL
Certificate in Web-BasedCourse Developer- OaktonCommunityCollege,DesPlaines,IL
Certificate in Paralegal Studies- LoyolaUniversity,ChicagoIL
Agile CertifiedPractitioner(PMI-ACP) –PMI.org
Certificate in ProjectManagement- KellerGraduate School of Management,Chicago,IL
Certified Professional ScrumMaster(PSM) Scrum.org
Certified Professional ScrumProduct Owner(PSPO) Scrum.org

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Sheri Ann Lowe Resume

  • 1. SHERI ANN LOWE – CAMS, PMI-ACP, PSM, PSPO, and MPH Northbrook, IL 60062 lowesheriann@gmail.com https://www.Linkedin.com/in/sheriannlowe CAREER SUMMARY Provenrecordof reducingcostsof $1,500,000+ throughimplementingcomplex transformationprojects. Requirementsinclude agileimplementationtoalignwithchangingproductdesignsthroughoutthe planning, organizing,executing,and of pilotingnew productswithinhighlyregulatedindustries. PROFESSIONAL EXPERIENCE INTUIT (Pro UnlimitedConsultant),Remote 07/2020 – 1/2022 Agile Regulatory Compliance TrainingDevelopmentConsultant Agile implementationof in-house trainingsolutionstosupportthe release of new andexpandedbankproducts, meetfinancial servicesfederalandstate requirementsandreduce businessrisk.  Designing,developing,andimplementingin-house trainingsolutionstoalignwithregulatory requirementsforIntuitQuickBooksandWebBank’spartnershipofferingof innovative fintechsolutions.  Researching,developing,andimplementingthe internalregulatorycompliance trainingprogramfrom planthrough implementationtomeetthe regulatoryrequirementsunderthe UnitedStatesSentencing Guidelinesforthe IntuitQuickBooksproductofferings.  UtilizingAgileprocessesforcreating,designing,andbuildingtrainingresource material and 8 impactful courses(Storyline 360) thatadhere to brand guidelinesandare hostedonDocebo,Litmos,andDegreed platforms. BRITISH PETROLEUM (BP) (S3 Consultant),Chicago, IL 01/2020 – 03/2020 Agile Scrum Master and Coach for Training and Trading Floor Team Leaders (Endeddue to COVID-19) Developandoversee Agileimplementation,training,andprojecttransitionfromWaterfall toAgile.  Facilitated andcoached 4 projectteamstransitiontoAgile developmentfromwaterfall using Agile, organizational change management strategies,andtoolstodeliverthe desiredbusinessoutcomes. HSBC, Arlington Heights,IL 11/2017 – 06/2019 Assistant Vice Presidentof Financial Crime Compliance andChange ManagementProject Manager Facilitatedthe implementationof OCMprojectstosupportglobal Governance,Risk,andCompliance (GRC) and fraudmanagementPMOprograms forbusinessprocesses,systems,jobroles,andorganizationstructures.  Functionedasthe Organizational Change ManagementBusinessChampionfor6GRC BSA/AMLand IT systemimplementationsto global audiences (40- 400). Developedandexecutedbestpracticesand change activities:communications,training,employee engagement,andemployee adoption.  Consistentlyexceededthe thresholdsof 95% forthe Global QualityAssurance TransactionMonitoring (TM) program metrics. Drove DrillsforSkillsprogramforprocessimprovementstoincrease the analyst’s case managementskillsanddelivertrainingonnew technologies,relevantservices,processes,policies, and data needs.Developed(50+) trainthe trainerpresentations.  Supervised projectteamof 8 SeniorQualityControl Analysts.Identifiedandprioritizedissuesandrisks, definedactionplans,and ledmitigationactivities for400 AML TM analysts.  Design,develop,anddelivertraining,newsletters,and impactfulpresentations,forchange sustainability througha comprehensivemulti-facetedprogramwithamulti-cultural end-useraudience of 400.
  • 2. DISCOVER FINANCIALSERVICES, Riverwoods,IL 12/2015 – 07/2017 Regulatory Compliance Trainingand DevelopmentConsultantandChange ManagementProject Manager Definedandcreated thetrainingstrategyandplaninresponsetoFDICBSA/AMLTrainingPillarviolationconsent orders. Orchestratedprocessexpertsindevelopinganddeliveringrequiredcomprehensivecurriculumwithpractical andinnovativetrainingmaterialstomitigatechangefatigue inpotentialareasof resistance.  OCMreducedtrainingseattime by 30% for9,500 employeessaving$400,000+ annually.Researched and implemented innovative ITtrainingstrategies andsolutionstoaddressFDICconsent orders.  Collaboratedandledteamsof cross-functional businessleaderstofacilitatethe developmentof compliance trainingsolutions forall levelswithinthe organization basedondevelopmentgaps.  Evaluatedandmeasuredthe effectivenessof learning solutions - includingbuyvs.buildsolutions.  Oversightforprojectteams(4- 20) comprisedof keystakeholders,projectmanagers, TrainingCoE, creative arts, instructional designers, andthird-partyvendors toensure successful executionof enterprise-wideculture andorganizational change initiativesknowledge transfer.  Evaluatedresultsandpresentedfindingswithconcreteactionrecommendationstothe leadershipteam.  Spearheaded changemanagementand trainingstrategiesbasedonthe adherencetothe strategicplan and the groupsimpacted,utilizingreadinessassessmentandchangeimpactassessments. GE CAPITAL, Chicago,IL 9/2012 – 12/2015 Regulatory Compliance and Risk ManagementProject Manager and Training DevelopmentSpecialist Builtthe infrastructure andprocessestodevelopanddeliverthe newlyformedGECapital Compliance Learning SolutionsandCommunicationsProgram tomeetregulatoryrequirements.  ProjectManager saved $300,000+ by implementingin-housedesignanddevelopmentof eLearning. Executedchange initiatives, including;branded communications,content, trainingmaterials,and delivery inalignmentwiththe Compliance,BSA/AML,andSanctionsL& D program plan.  Reducedseattime by 30% byenhancedtrainingassignmentprocesstoassigningrole-specifictraining.  Presidedoverlarge-scaletechnologyprojectsasabusinessOCMITliaison. Implemented andtested compliance requirements forthe installationof the SumTotal LMS witha recordbase of 450,000.  Target audience of 30,000+, design,plan,andimplement trainingcontenttosupport policies and procedures.Gather,review,andanalyze course masteryquizzestodetermine trainingeffectiveness.  Workcollaborativelyacrossthe organizationandPMOto builddashboardsandtoolsto track training, escalation,andreportingprocesstoensure on-time completionsat95+%.  Promotedlearningcurricula,includingcreative, impactful eLearning,jobaids, web-basedtraining,ILT presentations,gamification,communications,andvisual presentation templatesforthe program. Createdorganization-wide presentations ontraininginitiatives,includingcorporate culture,employee engagement,end-useradoption,andchange sustainability.  Improvedthe ROIby 40% withreducedseattime,targetedtraining,andanannual learningplan. EDUCATION Master of PublicHealth - Universityof IllinoisCollegeof Medicine,Chicago,IL Bachelor of Science - CommunityHealthEducation,Universityof Illinois,Champaign-Urbana,IL Certificate in Web-BasedCourse Developer- OaktonCommunityCollege,DesPlaines,IL Certificate in Paralegal Studies- LoyolaUniversity,ChicagoIL Agile CertifiedPractitioner(PMI-ACP) –PMI.org Certificate in ProjectManagement- KellerGraduate School of Management,Chicago,IL Certified Professional ScrumMaster(PSM) Scrum.org Certified Professional ScrumProduct Owner(PSPO) Scrum.org