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DIVERSITY & INCLUSION
Nicolette Wuring
February 2, 2017
+ +=
Same situation?
“Would you like some coffee?”
Diversity is the mix.
Diversity describes all the ways in which we differ from one another
gender – ethnicity – disability – age – race
Which one of these represents inclusion?
A B
C D
A B
C D
Diversity is the mix.
Inclusion is making the mix work.
--Andrès Tapia
2 questions:
Why is it important to make the mix work?
How do you make the mix work?
Why
Is it important to make the mix work?
5 Trends shaping the
future of work
Mobility
Globalization
Millennials and changing demographics
Technology
New Behaviors
Key benefits
of workplace
diversity
Mobility
Globalization
Millennials and changing demographics
Technology
New Behaviors
Agricultural age
(farmers)
Industrial age
(factory workers)
Conceptual age (creators
and empathizers)
Information age
(knowledge workers)
Affluence
Technology
Globalization
18th century 19th century 21th century 21st century
“Exponential era”
20th century
Millennials and changing demographics
Technology
New Behaviors
What is your Quality of Life at Work?
Harvard Business Review .org & The Energy Project (= 19,900+)
74%
of employees feel depleted,
diminished, demoralized and
disengaged at work
• Time for money has been the core value exchange
• Productivity now is how much energy people bring to
work, and the value of the work they produce
• CHALLENGE FOR EMPLOYERS IS TO FREE, FUEL AND INSPIRE
THEIR EMPLOYEES TO BRING MORE OF THEIR POTENTIAL TO
WORK EVERY DAY
From OUTPUT to IMPACT
OUTPUT
• Functional
• Tasks
• Procedures, protocols, systems
• Doing things right
• What you do
IMPACT
• Relational
• Situational
• Emotional
• Doing the right things
• Engagement
• How you do it
Millennials and changing demographics
Technology
New Behaviors
Sustainable productivity
The better people’s physical,
emotional, mental and spiritual
needs are met, the more
healthy, happy, engaged,
productive, and loyal they
become.
Take care of them, and they will
take care of business
Millennials and changing demographics
Technology
New Behaviors
In a business environment not making the mix work
COSTS MONEY!
Do you make the mix work?
Employee Perspective
Millennials and changing demographics
Pneuma
Planet
Profit
People
--Prof.Dr.Ir. Nico Baken
New Behaviors
Strong shared sense of PURPOSE
A compelling connective quality
WHY are we here
Values
Feedback
A safe environment
Recognition
& Respect
Freedom to Be
Room for Play
Creating Pneuma (Meaning)
New Behaviors
New Behaviors
The building
blocks
Purpose (why)
Passion
Pleasure
People
Engagement
Excellence
Ethics
Performance
Meaning
WHY
Engagement
Excellence
Ethics
Making a
difference
Meeting
organizational
goals
New Behaviors
Employer Perspective
YOU
What do you see?
Inclusion is about what we’re doing every day,
all the time
It’s about …
• being ourselves
• creating freedom from fear and anxiety
• feeling you belong
• understanding and appreciating different
perspectives
• understanding our own unconscious biases
• changing (our own) mind sets
• Understanding our own implicit associations
and filters
• engaging everyone
• IT’S ABOUT ALL OF US
and creating a safe environment …
• where people can be themselves
• where people can feel they belong
• where people feel freedom to be
• where people feel there is room for play
• That produces a sense of effectiveness and
competency, autonomy, initiative, creativity,
entrepreneurship
• That allows for self-assertion in the workplace
• In which people feel generally happy
MANAGED
SPONTANEOUS
MONOVOCAL POLYVOCAL
IMPLEMENT
CO-CREATION
INNOVATION
TOP-DOWN
BOTTOM-
UP
ENGAGEMENT
IMPACT
There are only
2 change
strategies!
As a leader: Step In and Step Back!
Trust
“Practical wisdom is the
combination of
MORAL WILL & MORAL
SKILL.”
Pneuma
Planet
Profit
People
‘us-culture’
‘me-culture’
Task driven Purpose driven
no soul
Sustainable*
Harvest = Sustainable …
*Realization power
*Efficiency
*Creativity
*Innovation
+ +=
Diversity Inclusion Innovation Collaboration Engagement
Diversity and Inclusion are about meeting your organizational goals
“One powerful thing that we share is the believe that we can
make a difference in this world
through our products,
through our values,
through who we are.”
Round table discussion:
What will I do differently starting Monday?
• 20 minutes to agree on 3 key things you will do
differently starting Monday
• Each table assigns a spokesperson
• 10 minutes in which the spokesperson of each table
will share the 3 key things his or her table agreed upon
Session 3 It's all about the mix by Nicolette Wuring

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Session 3 It's all about the mix by Nicolette Wuring

Editor's Notes

  1. Korte introductie van mijzelf – achtergrond – mijn gebruik van het woord klanten
  2. By the time you will sit down to have lunch together, you will have solved this puzzle!
  3. Vraag aan publiek stellen, is dit dezelfde situatie? Man is being judged on what he says & does Woman first reaction is that she’s being judged on her appearance, what she wears, whether she’s beautiful or not, etc
  4. Anecdote uit mijn werkverleden vertellen, mijn eerste meeting met een RvB, ik ging koffie inschenken, lieve collega die me subtiel zei achteraf dat ik dat beter niet kon doen, want anders zou men (de mannen) denken dat ik de secretaresse was. Mijn reactie, nou, daar komen ‘ze’ dan vanzelf wel achter :-)))
  5. Velen van u zijn wetenschappers. Ik heb een plaatje gevonden dat u denk ik wel aanspreekt.
  6. How is our world changing?
  7. The 5 trends shaping the future of work
  8. What is this? Exactly, a coat rack. Now, imagine 80% of your workforce leaving 80% of who they are as a human being on that coat rack together with their coat. Every morning of every week of every month of every year…… All they bring to their work space is their functional skills. On average 80% of the workforce in companies is disengaged!!!! Relevance of diversity and inclusion in the workplace, in a business environment not making the mix work costs customers and money! How is that in your organisation?
  9. Generation born after 1995 = Z Millenials born tussen 1980-2000
  10. Pneuma = zingeving
  11. creating meaning for people in a work environment allow for self-assertion in the workplace produce a sense of effectiveness and competency, autonomy, initiative, creativity, entrepreneurship organizations in which people feel generally happy
  12. You cannot ‘implement’ inclusion’, it’s a co-creation between all the people in your organization. And as a leader your role is to create the invonment in which the people inclusion can grow. Compare it to a garden. You make sure that the soil is fertile, that there’s enough light, and enough water. And you make space for the people to decide if they want to be a tree, a bush, grass, or a flower, which flower, and which color, even when they bloom.
  13. Aristoteles Barry Schwartz
  14. My promise to you: By the time you will sit down to have lunch together, you will have solved this puzzle! Ask audience: Who can solve the riddle?
  15. Apple is one of the most innovative and successful companies. D&I are an explicit part of the secret of their success movie as an example of how diversity & inclusion is about meeting your organizational goals een van de meest innovatieve succesvolle commerciele organisatie van de laatste jaren (Apple) met nadruk werkt met de innovatieve kracht van diversity+inclusion, 
  16. A great example of how diversity & inclusion is about meeting your organizational goals
  17. Flipover en de moderators vragen om met 3 woorden te komen per tafel, ik noteer ze op flipover