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itslearning makes it easy for school leaders,
teachers, mentors, students and parents
to share resources, lesson plans, news and
information simply and clearly online.
A secure cloud-based platform designed
specifically for education, it gathers
progress reports, individual learning plans,
grade reports and other information to give
everyone a clear overview of each student’s
progress. As a result, everyone has the
information they need when they need it.
itslearning automates many routine tasks
so teachers have more time to do what they
do best: teach.
A learning platform
teachers use
Ultimately, itslearning benefits young
people studying today. But students will
only truly benefit from itslearning if their
teachers use it effectively.
That’s why we have designed itslearning
with teachers in mind - and why we work
with you from the very beginning to
ensure your implementation is as good as
possible. From initial system specifications
to integrations and pedagogical training,
we work closely with you to make sure you
have a learning platform that your teachers
want to use.
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CONTENTS
THE PRODUCT
4	 Why choose itslearning
8 reasons why schools prefer itslearning
6	 The itslearning dashboard
One stop for all the information you need
8	 The itslearning toolkit
An overview of itslearning’s main tools and features
THE PROCESS
10	 The itslearning implementation process
From enquiry to integration, implementation and training
11	 Step 1: Identifying your needs
Every organisation is different. How do you know what’s best for you?
12	 Step 2: Creating an implementation plan
How to create the perfect plan for a great implementation process
13	 Step 3: Creating your integrations
Designing your integrations so your users get the best possible experience
14	 itslearning’s integration services
From SSO to content migration and data export
16	 Step 4: Training your staff
How to design and deliver the ideal training for your organisation
17	 itslearning’s tailored training services
From face-to-face sessions to individual training delivered over the internet
THE RESULTS
18	 Case story: user testing at Arcada University
How user testing enabled one customer to choose the ideal learning
platform
19	 Case story: getting every teacher on board at Horten College
Basic requirements for teachers ensure students get the most from
itslearning
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8 REASONS WHY SCHOOLS
CHOOSE ITSLEARNING
More time to focus
on teaching
itslearning automates the routine
tasks that teachers and admin
staff do every day - such as setting
and collecting assignments and
reporting grades - so your teachers
have more time to do what they
do best: teach.
Improve student
performance
Today’s students communicate
through Twitter, share photos
on Facebook and make their
own videos, computer games
and music. With built-in
pedagogical tools and apps,
itslearning gives you a simple
way to encourage students
to use these skills in an
educational setting.
Teach
21st
century skills
Many employers want employees
who are comfortable with
email, instant messaging, video
conferencing, digital spreadsheets
and much more. itslearning makes
it possible for you to teach these
skills in any subject, from biology to
modern languages.
Help every
student achieve
With itslearning, you can
set assignments and assign
resources for groups of students or
individuals with differing abilities.
And, because resources are always
available online, teachers can
easily provide students with
additional materials in just a few
clicks.
The structure we use today means every teacher uses
itslearning to communicate basic information in the
same way, and students can easily find what they are
looking for.
Maths teacher Kjetil Idås
5
A worry-free IT system
As a cloud-based learning platform,
itslearning is fast to set-up, simple to
maintain and fully scalable. We take
care of all the technical issues such as
maintenance, upgrades, backup and
data security. We also guarantee 99.7%
uptime, so you can focus on other
things.
Support your
educational processes
itslearning is designed to follow the
steps in the teaching process, from
planning to testing and reporting.
Whether you want to link each activity
in a lesson plan to a learning objective
or see a report of how much work each
student has completed, you can do it in
itslearning.
Improve teaching
quality and parent
communication
Most teachers have a bank of
resources and lesson plans that they
use regularly. itslearning makes it
easy to store, organise and share
these resources with your entire
organisation. It also gathers all
your student information – such as
attendance, progress and grade reports
– and makes it available to those who
need it, including parents.
Integrate with anything
itslearning integrates with most school IT
systems, enabling you to import and export
data when and how you need it. You can
add resources, curriculum information and
teaching tools from almost any source – and
even create your own apps, extensions and
integrations.
The parent portal is very helpful when
communicating with divorced parents.
Teacher Annichen Morken
If we hadn’t chosen itslearning,
I’m sure I would be working a
lot more to support and train
teachers. With itslearning, I
can focus on supporting good
pedagogical practice, instead of
the technical aspects.
e-learning coordinator
Filip Levälahti
6
THE ITSLEARNING DASHBOARD
The heart of itslearning is the course page, a shared teaching and
learning space for teachers and their students.
Dashboard Courses Projects Calendar ePortfolio My library Admin
Home » Courses » English Language Arts year 11Go to...
English Language Arts year 11
Answer this question before next weeks class
Do you think the Huckleberry Finn video above addresses
the most important issues in the book?
You voted: Yes
Yes (67%)
No (33%)
A Taste of Huck Finn
Two students have made a humourous adaptation of The
Adventures of Huckleberry Finn. Take a look.
English Language arts year 11
Course dashboard
Status and follow-up
Participants
Groups
Settings
Course content
Planner
Links
Trash can
English Language arts year 11
Resources
Activities
Tests, English
Pages made by students
Add
1
3
4
6
7
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Google | Cyber Safety | Help Bathshire LA 1 online
Search Smith, Mr LOG OUTINBOX
Add content block Change layout
SubscribeAdd bulletin Show all bulletins
Things to remember this week
•	 Theatre trip on Tuesday
•	 Grammar test next Friday
Created by Anderson, Ann on 12/18/2012 9:00
Bulletins
SubscribeAdd bulletin
A Troubled Young Nation
19th century challenges
Characters in fictional in late nineteenth
century America express the challenges
facing America at the time. How does Twain address
the issue of slavery in The Adventures of Huckleberry
Finn? We are going to find out!
Essay: Characters in fiction
Photostory - Huckleberry Finn
Planner
Next two weeks (Mon 17 - Sun 30)
My library
Store your resources and share them
with colleagues with just a couple of
clicks
Inbox
Send and receive messages from
students and colleagues
Status and follow-up
Check and grade assignments
online and get an overview of your
students’ progress
Groups
Create groups within your class to
differentiate your teaching
Bulletins
Keep your students in the loop with
essential class information such
as last-minute room changes and
reminders
Assignments
See who has submitted the latest
assignment – and who hasn’t
Polls, videos and more
Get your students thinking before
and after class with polls, surveys
and videos
Planner
See complete lesson plans for the
entire semester as well as all the
resources you and your students
need
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3
4
5
5
6
7
8
8
8
YOUR ONLINE TEACHING AND
LEARNING SPACE
An overview of itslearning’s main tools and features
Early Learners
A colourful and easy-to-use interface
that early learners can personalise
Personal Dashboard
Every user can add text, images, links
and videos to their personal dashboard
Task List
An overview of tasks and when they are
due
Favourites
Quick access to the courses, tools and files
that are used most
Accessibility
Assistive technology for the visually
impaired
ePortfolios
A place to collect work, blogs, CVs and
other information
Working Portfolios
A personal space for students to collect
and organise all their work
Assessment Portfolios
A portfolio where students can store and
show-off their best work
Blogs
Let students create personal and
coursework-related blogs
Design Themes
Choose from 15 different themes for
ePortfolios and blogs
PERSONALISED
LEARNING FOR STUDENTS
Global Community
Join courses from other schools or invite
people from other schools to join courses
Secure Messaging/Mail
A secure internal email system for
students, teachers and parents
Cloud e-mail
Integrated e-mail from Microsoft (Live
Mail) or Google (Gmail)
Discussion Forums
A built-in discussion tool for online
debates and discussions
Calendar
An overview of all personal, course and
project-related tasks
Audio/Video Conferencing
A simple way to communicate with
people in other locations using sound,
audio and text chat
DirectEdit
Let different people edit and save the
same document for collaborative writing
and simple essay marking
Process-oriented Documents
A tool allowing students to read, revise
or remove someone’s comments in a text
Projects
A powerful tool for sharing ideas and
collaborative work
Surveys & Polls
Quickly create polls or surveys, and
analyse the results using our statistical
reports
Contacts
A searchable list of all your school
contacts
Sound and Video Recorders
Turn your computer into a film and
recording studio with our built-in video
and audio recorders
NEXT GENERATION
COLLABORATION
SIS & IMS Enterprise Services
Monitor and manage your itslearning
integration with your other IT systems
Grade Book Exports
Export grade books to preferred formats
such as Excel or directly into the
administrative systems
Software as a Service (SaaS)
We take care of software maintenance
and upgrades so you don’t have to
Simple Scale Up
Just ask us if you want to add new users
iPhone, iPad or Android
itslearning works with most mobile
computing devices, including mobile
phones
Client Requirements
Use itslearning with any operating
system and browser
Single Sign-On
You only need one log-in code to access
your itslearning sites, your cloud email
or teaching applications added through
the app library
Training
Our courses, seminars and workshops
give you the skills you need to get the
most out of itslearning
Tailored Implementation Projects
Make sure you get the most out
of itslearning with our tailored
implementation projects
INTEGRATION,
SERVICES & SUPPORT
9
Courses
Administer classes, add tests and
assignments, and store files
Plagiarism Control
Automatically check student
assignments for plagiarism
Planner
Create lesson and course plans to share
with colleagues or students
Grade Book
Automatically collate grades from
assignments and tests
Learning Objectives
Connect learning objectives to course
elements
Reports
Automatically generate reports to save
time and keep everyone updated
Test Tool
Create digital tests with 8 different
question types and automatic marking
Test-Mode Browser
Create the optimal exam conditions
during digital tests
Assignments
Set and collect assignments, and manage
groups, deadlines and notifications
Individual Learning Plans
Help students set goals and reflect on
progress
Differentiation
Divide classes into groups and assign
different tasks to each group
Attendance Reporting
Track student attendance and make
reports available to mentors and parents
Behaviour
Track student behaviour and make
reports available to mentors and parents
Progress Reports
Get a quick overview of a student’s
progress
Progress Mentors
Get a full overview of attendance,
behaviour and assessment reports for the
students you mentor
Headteachers
Get a full overview of attendance,
behaviour and assessment reports for all
students
COURSE MANAGEMENT &
ASSESSMENT
Pages
Like a mini-website, you can create
pages to gather all your learning
resources in one place
Embed Web 2.0 Content
Insert videos, images and other content
from the internet directly into your
learning material
App Library
Use third-party teaching and learning
tools directly in itslearning
SCORM & IMS Support
Import learning content from external
sources
Rich Editor
Write texts that include Web 2.0 content,
files, images, sound and video
Library
Store and share resources with the rest
of the institution or the worldwide
itslearning community
Join Any Course Anywhere (AICC)
Open your courses to participants in
other institutions
Bulletin Board
Keep up to date with what’s going on in
your courses and institution
Integrated Publisher Content
Import ready-made teaching resources
directly into courses
Formula Editor
Add mathematics formulas directly to
courses, pages, assignments and tests
File Versioning & Extensions
All versions of a file are saved, so you can
always go back to find a previous version
Course Archive
Keep all courses in one place and re-use
them, or part of them, at any time
INNOVATIVE CONTENT
FLEXIBILITY
Parent Dashboard
A dedicated dashboard that collates
all information on each child for their
parents to see
Workflow
Decide when attendance, behaviour and
assessment reports are made available to
learners and parents
Age Differentiated Interface
Choose different interfaces for early
learners, intermediate learners and older
students
Customise Page Layout
Decide how information is presented on
dashboards, pages and courses
Custom Skins
You can decide exactly how itslearning
looks, including school logos, colours
and fonts
Alerts (SMS/email)
Integrated alerts ensure you never miss
a deadline, classroom change or other
essential information
User Profiles & Policies
Set access and administration rights for
the entire school, groups or individuals
Privacy
Decide who can communicate with
whom and what information they can
see
Dashboards
Organise school and course dashboards
to show relevant information
Languages
itslearning is available in UK English,
US English, Spanish, French, German,
Italian, Dutch, Norwegian bokmål,
Norwegian nynorsk, Danish, Swedish,
Finnish, Turkish, Brazilian Portuguese,
Corsu and soon Polish.
HIGHLY CUSTOMISED
ENVIRONMENT
THE ITSLEARNING
IMPLEMENTATION PROCESS
From enquiry to installation and implementation
Our implementation process ensures you achieve maximum user
adoption and the full benefits of our platform.
1 2
3 4
YOUR
NEEDS
THE
INTEGRATIONS
THE
PLAN
STAFF
TRAINING
We create a training plan that will
give your colleagues the skills and
knowledge to start using itslearning
We work with your institution to
create a fully personalised
implementation plan
We help you integrate itslearning
with your existing systems
We discuss your educational needs
to find out exactly what you want to
achieve
11
Every school or school district is different.
That’s why we start by sitting down with you to find out exactly
how you want to use itslearning.
Whether you are looking to implement blended
learning in your school or need a simple system for
hosting ePortfolios, itslearning can help. The best way to
guarantee success is to clearly establish goals and success
criteria from the start.
We work with you to find out what challenges your
organisation faces and your goals for itslearning. This
can include anything from improving user adoption
compared to your previous system, to specific technical
integrations, to training teachers to administer formative
and summative assessment using itslearning.
What can itslearning do for you?
If you’d like to know what itslearning is capable of, and
how it can fit into your IT systems and processes, let us
know. We would be happy to give you a quick tour of the
system and can even set you up with a demo site so you
can try itslearning for yourself.
YOUR
NEEDS
Sign up for a meeting at
www.itslearning.eu/contact
step 1
Create a project area in
itslearning and plan training
sessions in itslearning
As an itslearning global trainer, Kat Thorne travels to
schools around the world helping teachers get started
with our platform. Her tried and tested methods
ensure that teachers can start using the platform after
training. But how does she do it? It´s easy – she uses
itslearning.
“I always create project areas in the customer’s
itslearning site and ask the teachers to prepare before
training sessions. Preparations can include watching
a video introducing itslearning and how it is used
for their type of organisation. In my experience, this
creates excitement and gives teachers a clear idea of
what they are going to learn and why. As a result,
they are more engaged and motivated. “
Kat Thorne
The perfect learning platform experience starts with a great implementation
process - and that means setting up a great implementation plan
Your implementation plan should cover all aspects
of the implementation, from integrations to training
and goals for user adoption. We sit down with you to
discuss your goals and the best way to achieve them.
We then formulate an implementation plan that takes
your needs and schedule into account.
Once the plan has been created - including key
performance indicators for each stage - we create
an action plan. This covers what needs to be done
when and by whom, and it forms the backbone of the
implementation.
THE
PLAN
step 2
Identify early adopters
Trond Skeie, Managing director of itslearning Norway,
has worked with hundreds of schools and school
districts to help ensure they get their itslearning
implementation project right. He believes in the
power of early adopters.
“Every organisation has a few people who like to be
ahead of the technological curve – and these people
are important to any implementation project. The
key is finding these people and giving them all the
training and support they need. They will then
happily pass this information on to others.”
Trond Skeie
QUICK TIPS
13
Information flow between your users and itslearning
Our open Application
Programming Interface (API)
means that almost anyone, from
individual schools to external
educational IT providers, can
create apps, learning programs
and additional functionality for
itslearning. These can be created
solely for your schools or made
available to any itslearning users.
The itslearning App Library is
already full of educational apps
and resources - from photo and
video repositories to stop-motion
animation creators and everything
in between - that teachers can use
to inspire their students. Suppliers
include Encyclopedia Britannica,
j2e, Blackboard, Bridgeman
Education, Wiris and many more.
We also have a number of services
built-in to itslearning that can
be added to the basic package.
Data Analyst, for example, creates
custom reports for teachers and
senior leaders. The Ephorus
plagiarism tool automatically
checks assignments and tests for
plagiarism. It also teaches students
how to paraphrase and cite
references properly.
The best implementations work seamlessly with existing IT
infrastructure to ensure simple maintenance and an optimum user
experience.
At itslearning, we have experience from a wide range of technical integrations,
from MIS system imports and exports to curriculum and calendar integrations. All
integrations are done on a case-by-case basis and we work closely with you to develop
and execute an integration plan that ensures the best possible process.
The result is an itslearning integration that communicates seamlessly with your other
IT systems, enabling you to share and export data as you need. We also offer Single
Sign-on as a standard, so your users need only one username and password for all
school IT systems.
THE
INTEGRATIONS
step 3
14
USER PROVISIONING
By leveraging existing user objects and groups in other systems, your new users can log in to
itslearning with their existing username and password. Courses can be automatically created
and populated with teachers, students and content without time-consuming manual work. We
support three main user provisioning variants:
•	 Standards-based XML file transfers (IMS Enterprise 1.1 format)
•	 Standards-based SOAP Web Services API (IMS Enterprise Services 1.0)
•	 CSV imports
STANDARD
INTEGRATIONS
SERVICES
step 3
continued
SINGLE SIGN-ON (SSO) & AUTHENTICATION
eLogin is our component for authentication
with external systems, proven to work
with Active Directory (including ADFS 2.0),
eDirectory, simplesamlphp, CAS, Shibboleth
and others. It supports a wide range of
authentication protocols and options,
including:
•	 LDAP
•	 CAS
•	 SAML 1.1 / Shibboleth 1.3
•	 SAML 2.0 (inc. shibboleth 2.x)
•	 UNI-login
We have ready-to-use integrations with
several national federations and can work
with any SAML2.0 federation using a hub-
and-spoke infrastructure.
The SSO Server enables you to build SSO
capabilities into you custom website. The
SSO server is secured by pre-exchanged
certificates, using public/private keys to sign
and verify credentials sent as a parameter in
the URL.
15
EXPORT TOOLKIT
The Export Toolkit enables you to export
attendance, behaviour and grades as XML
files. You can also transfer files directly
to an external system and we have pre-
designed specifications for anyone wishing
to implement a recipient SOAP based web
service.
We are happy to look into any integration
requirements you have. Just contact us at:
www.itslearning.eu/contact
Need something else?
MIGRATION
We help you migrate your existing educational
content and information into itslearning. This
includes:
•	 Pre-populated courses with files, links,
tests, surveys, calendar events, IMS
content packages and more
•	 Assessment and activity management
to enable you to import and export
information from gradebooks, planners,
calendars and more
•	 Learning objects repository imports
so you can link activities to learning
objectives and curriculum information
ORGANISATION API
The Organisation API enables organisations
or third-party vendors to automate common
itslearning tasks when integrating their
services into itslearning.
Before arranging training, we meet with you to establish
exactly what you need to achieve, covering all aspects
of your training, from personalisation training for
administrators to quick start and goal-based pedagogical
training for teachers and teaching groups. We then work
out the ideal training plan for your organisation.
The training plan takes into account your different
users’ needs and schedules, and specifies the targets
and content of each training session. All of our trainers
have worked as teachers and our training sessions
are designed to help you make your school processes
simpler and improve teaching quality.
At itslearning, we realise that no two organisations are the same. That’s why
we offer tailored training sessions that are designed to suit your individual
needs and processes and get you achieving your goals in the first session.
STAFF
TRAINING
step 4
Download the guide at
www.itslearning.eu/quick-start-guide
DELIVERY
All courses, workshops,
seminars and webinars
can be designed to
suit any number of
participants.
Quick start guide
Even with an easy to use system,
teachers need help to get started. Our
Quick Start Guide for Teachers lays out
six simple steps to help teachers make
the most of itslearning.
Workshops
Hands-on training with plenty
of examples covering anything
from utilising ePortfolios and
blogs to increasing awareness
of social media and succeeding
with blended learning.
Seminars
Short sessions (either online or
face-to-face) coaching staff on
how new itslearning updates
can support them to reach
their goals and help them
address specific educational
themes.
We offer a number of different training types and delivery methods
TRAINING TYPES
Webinars
Online training sessions that
can be recorded and then
watched again at any time.
Courses
Focusing on techniques that
can be used in the classroom
from day one, courses can be
spread over a number of days,
weeks or months.
From theory to practice
Our pedagogical whitepapers are
designed to help schools and teachers
implement theories such as blended
learning and assessment for learning in
the classroom.
Check them out at:
www.itslearning.eu/whitepapers
No two organisations are the same. However, a typical training model will
begin with site set up and personalisation training before moving onto
specific goal or theme-based pedagogical training.
1 2
3 4
Site Set Up and
Personalisation Training
for Administrators
Training for users who will
personalise and manage the
administrative part of itslearning
Train-the-trainer
Training for early adopters so
they can support and train others
in your organisation, including
helping them to cover specific
pedagogical themes, processes or
itslearning features
Goal and theme-based
pedagogical training
Training for teachers based on their
specific needs and requirements
Best-practice sharing
Facilitated by an itslearning trainer,
these sessions enable your staff to
share tips and ideas
At a glance
*	University ran tests on 4
major platforms
*	itslearning proved the clear
winner in terms of usability
*	1/3 of staff and students now
log onto itslearning every
day
“We knew from experience that if we chose a learning
platform that was uncomfortable for teachers to use,
then they wouldn’t do anything with it, and therefore
students wouldn’t either,” explains Filip Levälahti,
e-learning coordinator at Arcada University of Applied
Sciences. “So we made user-friendliness our number one
priority.”
The challenge for Filip’s team was that nearly all
learning platforms claim to be user-friendly, so he
needed to assess the platforms in real-world scenarios.
The solution was to run carefully designed user tests on
four major learning platforms – including itslearning –
with both teachers and students.
The test groups completed a number of tasks – from
uploading a file to setting up a course – on each of the
four platforms. Filip also used eye-tracking technology
to analyse how much each person searched around the
screen. The less eye movement, the more user-friendly
the platform. “We could see that itslearning was much
easier to use than the other platforms,” he explains. “It
took much less time to do the tasks, which indicates that
the platform is very intuitive.”
The test proved successful. Arcada started with
itslearning in August 2011, and the number of people
using the platform soon skyrocketed compared to the
university’s previous platform. Today, nearly all staff
and students are active on itslearning on a regular basis,
and around one-third log on every day.
Usability testing
key to success
When Arcada University of Applied Sciences started the
hunt for a new learning platform, they had one main
consideration: will our teachers use it? The university
ran user tests on four major platforms – and itslearning
proved the clear winner.
About Arcada University of Applied Sciences
Located in Helsinki, Finland, Arcada University of Applied
Sciences has a student population of 2,700 and 170 staff. It offers 16
Bachelor’s degree programmes and six Master’s degree programmes.
Fields of study include sport, health care, social services, business
administration, media, culture and technology.
Facts
Customer: Arcada University of Applied Sciences
Sector: Higher education
Country: Finland
No. of users: 2,700
Implemented itslearning: 2011
Higher Education
Filip Levälahti
e-learning coordinator
“If we hadn’t chosen itslearning,
I’m sure I would be working a
lot more to support and train
teachers. With itslearning, I
can focus on supporting good
pedagogical practice, instead of
the technical aspects.”
19
About Horten Further Education College
A Norwegian national demonstration school in the use of IT in
education, Horten Further Education College has around 220 teachers
and more than 1,200 students. It has two teaching sites in close
proximity and students can follow a wide range of subjects, from
biology to hairdressing.
Facts
Customer: Horten Further Education College
Sector: Secondary
Country: Norway
No. of users: 1,400+
Implemented itslearning: 2003
Getting every
teacher on board
At Horten Further Education College in Norway
every one of its 1,200 students and 220 teachers uses
itslearning to ensure education runs smoothly.
At a glance
*	Almost all teachers and
students using the platform
*	College set up minimum user
requirements for all teachers
*	itslearning enables students to
concentrate on learning
Since first getting itslearning in 2003, Horten Further
Education College has seen usage among teachers and
students grow and grow. But when the college conducted
a survey of teachers and students in 2009, it discovered
there was still more it could do to improve how it used
the system. One year on, every one of the teachers and
students uses itslearning on a regular basis.
“One problem is the difference in IT skills among
teachers,” explains maths teacher Kjetil Idås, the man
behind the survey. “Some of our teachers were using it
every day, in and outside the classroom, while others
were only touching the surface of what they could do
with it.”
The solution was to set up minimum user requirements
for teachers. Kjetil established a basic structure that each
teacher must use when creating courses in itslearning.
“In the survey, the students pointed out that teachers
put information in different places,” explains Kjetil.
“The structure we use today means every teacher uses
itslearning to communicate basic information in the
same way, and students can easily find what they are
looking for.”
Principal Lisbeth Eek Svensson points out that,
ultimately, this benefits the students. “Our students don’t
need to worry about the details surrounding classes
because everything is clearly available in itslearning,”
she says. “This takes a lot of the stress out of studying, so
they can concentrate on learning.”
“Every teacher uses itslearning to
communicate basic information in the
same way.”
Kjetil Idås Teacher
Secondary Education
Helping teachers
collaborate with colleagues
Head office
itslearning AS, P.O. Box 2686,
5836 Bergen, Norway +47 5523 6070
www.itslearning.eu | post@itslearning.com
Designed for teachers and how they want to teach,
itslearning is a cloud-based learning platform that
connects teachers, students, parents and school
leaders – both in and outside the classroom. It gives
teachers countless ways to create engaging lessons
and resources, makes sharing materials easy, and
automates routine tasks so teachers have more time to
focus on their students.
A cloud-based platform that’s easy to set up and
maintain, itslearning is used by millions of teachers,
students, administration staff and parents around the
world. It can be found at all levels of education, from
primary schools to universities, helping teachers make
education more inspiring and valuable for today’s
students.
At itslearning, we pride ourselves on understanding
the needs of education. More than 20% of our staff
have worked as teachers and we can often be found in
the classroom, learning from teachers.
We provide a full range of services to educational
institutions, from simple training sessions to full-scale
implementation projects. Established in 1999, we are
headquartered in Bergen, Norway, and have offices in
London, Birmingham, Berlin, Paris, Mulhouse, Malmö,
Enschede, Helsinki and Boston.

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Services brochure - Folleto de Servicios de Itslearning

  • 1.
  • 2. 2 itslearning makes it easy for school leaders, teachers, mentors, students and parents to share resources, lesson plans, news and information simply and clearly online. A secure cloud-based platform designed specifically for education, it gathers progress reports, individual learning plans, grade reports and other information to give everyone a clear overview of each student’s progress. As a result, everyone has the information they need when they need it. itslearning automates many routine tasks so teachers have more time to do what they do best: teach. A learning platform teachers use Ultimately, itslearning benefits young people studying today. But students will only truly benefit from itslearning if their teachers use it effectively. That’s why we have designed itslearning with teachers in mind - and why we work with you from the very beginning to ensure your implementation is as good as possible. From initial system specifications to integrations and pedagogical training, we work closely with you to make sure you have a learning platform that your teachers want to use.
  • 3. 3 CONTENTS THE PRODUCT 4 Why choose itslearning 8 reasons why schools prefer itslearning 6 The itslearning dashboard One stop for all the information you need 8 The itslearning toolkit An overview of itslearning’s main tools and features THE PROCESS 10 The itslearning implementation process From enquiry to integration, implementation and training 11 Step 1: Identifying your needs Every organisation is different. How do you know what’s best for you? 12 Step 2: Creating an implementation plan How to create the perfect plan for a great implementation process 13 Step 3: Creating your integrations Designing your integrations so your users get the best possible experience 14 itslearning’s integration services From SSO to content migration and data export 16 Step 4: Training your staff How to design and deliver the ideal training for your organisation 17 itslearning’s tailored training services From face-to-face sessions to individual training delivered over the internet THE RESULTS 18 Case story: user testing at Arcada University How user testing enabled one customer to choose the ideal learning platform 19 Case story: getting every teacher on board at Horten College Basic requirements for teachers ensure students get the most from itslearning
  • 4. 4 8 REASONS WHY SCHOOLS CHOOSE ITSLEARNING More time to focus on teaching itslearning automates the routine tasks that teachers and admin staff do every day - such as setting and collecting assignments and reporting grades - so your teachers have more time to do what they do best: teach. Improve student performance Today’s students communicate through Twitter, share photos on Facebook and make their own videos, computer games and music. With built-in pedagogical tools and apps, itslearning gives you a simple way to encourage students to use these skills in an educational setting. Teach 21st century skills Many employers want employees who are comfortable with email, instant messaging, video conferencing, digital spreadsheets and much more. itslearning makes it possible for you to teach these skills in any subject, from biology to modern languages. Help every student achieve With itslearning, you can set assignments and assign resources for groups of students or individuals with differing abilities. And, because resources are always available online, teachers can easily provide students with additional materials in just a few clicks. The structure we use today means every teacher uses itslearning to communicate basic information in the same way, and students can easily find what they are looking for. Maths teacher Kjetil Idås
  • 5. 5 A worry-free IT system As a cloud-based learning platform, itslearning is fast to set-up, simple to maintain and fully scalable. We take care of all the technical issues such as maintenance, upgrades, backup and data security. We also guarantee 99.7% uptime, so you can focus on other things. Support your educational processes itslearning is designed to follow the steps in the teaching process, from planning to testing and reporting. Whether you want to link each activity in a lesson plan to a learning objective or see a report of how much work each student has completed, you can do it in itslearning. Improve teaching quality and parent communication Most teachers have a bank of resources and lesson plans that they use regularly. itslearning makes it easy to store, organise and share these resources with your entire organisation. It also gathers all your student information – such as attendance, progress and grade reports – and makes it available to those who need it, including parents. Integrate with anything itslearning integrates with most school IT systems, enabling you to import and export data when and how you need it. You can add resources, curriculum information and teaching tools from almost any source – and even create your own apps, extensions and integrations. The parent portal is very helpful when communicating with divorced parents. Teacher Annichen Morken If we hadn’t chosen itslearning, I’m sure I would be working a lot more to support and train teachers. With itslearning, I can focus on supporting good pedagogical practice, instead of the technical aspects. e-learning coordinator Filip Levälahti
  • 6. 6 THE ITSLEARNING DASHBOARD The heart of itslearning is the course page, a shared teaching and learning space for teachers and their students. Dashboard Courses Projects Calendar ePortfolio My library Admin Home » Courses » English Language Arts year 11Go to... English Language Arts year 11 Answer this question before next weeks class Do you think the Huckleberry Finn video above addresses the most important issues in the book? You voted: Yes Yes (67%) No (33%) A Taste of Huck Finn Two students have made a humourous adaptation of The Adventures of Huckleberry Finn. Take a look. English Language arts year 11 Course dashboard Status and follow-up Participants Groups Settings Course content Planner Links Trash can English Language arts year 11 Resources Activities Tests, English Pages made by students Add 1 3 4 6 7
  • 7. 7 Google | Cyber Safety | Help Bathshire LA 1 online Search Smith, Mr LOG OUTINBOX Add content block Change layout SubscribeAdd bulletin Show all bulletins Things to remember this week • Theatre trip on Tuesday • Grammar test next Friday Created by Anderson, Ann on 12/18/2012 9:00 Bulletins SubscribeAdd bulletin A Troubled Young Nation 19th century challenges Characters in fictional in late nineteenth century America express the challenges facing America at the time. How does Twain address the issue of slavery in The Adventures of Huckleberry Finn? We are going to find out! Essay: Characters in fiction Photostory - Huckleberry Finn Planner Next two weeks (Mon 17 - Sun 30) My library Store your resources and share them with colleagues with just a couple of clicks Inbox Send and receive messages from students and colleagues Status and follow-up Check and grade assignments online and get an overview of your students’ progress Groups Create groups within your class to differentiate your teaching Bulletins Keep your students in the loop with essential class information such as last-minute room changes and reminders Assignments See who has submitted the latest assignment – and who hasn’t Polls, videos and more Get your students thinking before and after class with polls, surveys and videos Planner See complete lesson plans for the entire semester as well as all the resources you and your students need 1 2 2 3 4 5 5 6 7 8 8
  • 8. 8 YOUR ONLINE TEACHING AND LEARNING SPACE An overview of itslearning’s main tools and features Early Learners A colourful and easy-to-use interface that early learners can personalise Personal Dashboard Every user can add text, images, links and videos to their personal dashboard Task List An overview of tasks and when they are due Favourites Quick access to the courses, tools and files that are used most Accessibility Assistive technology for the visually impaired ePortfolios A place to collect work, blogs, CVs and other information Working Portfolios A personal space for students to collect and organise all their work Assessment Portfolios A portfolio where students can store and show-off their best work Blogs Let students create personal and coursework-related blogs Design Themes Choose from 15 different themes for ePortfolios and blogs PERSONALISED LEARNING FOR STUDENTS Global Community Join courses from other schools or invite people from other schools to join courses Secure Messaging/Mail A secure internal email system for students, teachers and parents Cloud e-mail Integrated e-mail from Microsoft (Live Mail) or Google (Gmail) Discussion Forums A built-in discussion tool for online debates and discussions Calendar An overview of all personal, course and project-related tasks Audio/Video Conferencing A simple way to communicate with people in other locations using sound, audio and text chat DirectEdit Let different people edit and save the same document for collaborative writing and simple essay marking Process-oriented Documents A tool allowing students to read, revise or remove someone’s comments in a text Projects A powerful tool for sharing ideas and collaborative work Surveys & Polls Quickly create polls or surveys, and analyse the results using our statistical reports Contacts A searchable list of all your school contacts Sound and Video Recorders Turn your computer into a film and recording studio with our built-in video and audio recorders NEXT GENERATION COLLABORATION SIS & IMS Enterprise Services Monitor and manage your itslearning integration with your other IT systems Grade Book Exports Export grade books to preferred formats such as Excel or directly into the administrative systems Software as a Service (SaaS) We take care of software maintenance and upgrades so you don’t have to Simple Scale Up Just ask us if you want to add new users iPhone, iPad or Android itslearning works with most mobile computing devices, including mobile phones Client Requirements Use itslearning with any operating system and browser Single Sign-On You only need one log-in code to access your itslearning sites, your cloud email or teaching applications added through the app library Training Our courses, seminars and workshops give you the skills you need to get the most out of itslearning Tailored Implementation Projects Make sure you get the most out of itslearning with our tailored implementation projects INTEGRATION, SERVICES & SUPPORT
  • 9. 9 Courses Administer classes, add tests and assignments, and store files Plagiarism Control Automatically check student assignments for plagiarism Planner Create lesson and course plans to share with colleagues or students Grade Book Automatically collate grades from assignments and tests Learning Objectives Connect learning objectives to course elements Reports Automatically generate reports to save time and keep everyone updated Test Tool Create digital tests with 8 different question types and automatic marking Test-Mode Browser Create the optimal exam conditions during digital tests Assignments Set and collect assignments, and manage groups, deadlines and notifications Individual Learning Plans Help students set goals and reflect on progress Differentiation Divide classes into groups and assign different tasks to each group Attendance Reporting Track student attendance and make reports available to mentors and parents Behaviour Track student behaviour and make reports available to mentors and parents Progress Reports Get a quick overview of a student’s progress Progress Mentors Get a full overview of attendance, behaviour and assessment reports for the students you mentor Headteachers Get a full overview of attendance, behaviour and assessment reports for all students COURSE MANAGEMENT & ASSESSMENT Pages Like a mini-website, you can create pages to gather all your learning resources in one place Embed Web 2.0 Content Insert videos, images and other content from the internet directly into your learning material App Library Use third-party teaching and learning tools directly in itslearning SCORM & IMS Support Import learning content from external sources Rich Editor Write texts that include Web 2.0 content, files, images, sound and video Library Store and share resources with the rest of the institution or the worldwide itslearning community Join Any Course Anywhere (AICC) Open your courses to participants in other institutions Bulletin Board Keep up to date with what’s going on in your courses and institution Integrated Publisher Content Import ready-made teaching resources directly into courses Formula Editor Add mathematics formulas directly to courses, pages, assignments and tests File Versioning & Extensions All versions of a file are saved, so you can always go back to find a previous version Course Archive Keep all courses in one place and re-use them, or part of them, at any time INNOVATIVE CONTENT FLEXIBILITY Parent Dashboard A dedicated dashboard that collates all information on each child for their parents to see Workflow Decide when attendance, behaviour and assessment reports are made available to learners and parents Age Differentiated Interface Choose different interfaces for early learners, intermediate learners and older students Customise Page Layout Decide how information is presented on dashboards, pages and courses Custom Skins You can decide exactly how itslearning looks, including school logos, colours and fonts Alerts (SMS/email) Integrated alerts ensure you never miss a deadline, classroom change or other essential information User Profiles & Policies Set access and administration rights for the entire school, groups or individuals Privacy Decide who can communicate with whom and what information they can see Dashboards Organise school and course dashboards to show relevant information Languages itslearning is available in UK English, US English, Spanish, French, German, Italian, Dutch, Norwegian bokmål, Norwegian nynorsk, Danish, Swedish, Finnish, Turkish, Brazilian Portuguese, Corsu and soon Polish. HIGHLY CUSTOMISED ENVIRONMENT
  • 10. THE ITSLEARNING IMPLEMENTATION PROCESS From enquiry to installation and implementation Our implementation process ensures you achieve maximum user adoption and the full benefits of our platform. 1 2 3 4 YOUR NEEDS THE INTEGRATIONS THE PLAN STAFF TRAINING We create a training plan that will give your colleagues the skills and knowledge to start using itslearning We work with your institution to create a fully personalised implementation plan We help you integrate itslearning with your existing systems We discuss your educational needs to find out exactly what you want to achieve
  • 11. 11 Every school or school district is different. That’s why we start by sitting down with you to find out exactly how you want to use itslearning. Whether you are looking to implement blended learning in your school or need a simple system for hosting ePortfolios, itslearning can help. The best way to guarantee success is to clearly establish goals and success criteria from the start. We work with you to find out what challenges your organisation faces and your goals for itslearning. This can include anything from improving user adoption compared to your previous system, to specific technical integrations, to training teachers to administer formative and summative assessment using itslearning. What can itslearning do for you? If you’d like to know what itslearning is capable of, and how it can fit into your IT systems and processes, let us know. We would be happy to give you a quick tour of the system and can even set you up with a demo site so you can try itslearning for yourself. YOUR NEEDS Sign up for a meeting at www.itslearning.eu/contact step 1
  • 12. Create a project area in itslearning and plan training sessions in itslearning As an itslearning global trainer, Kat Thorne travels to schools around the world helping teachers get started with our platform. Her tried and tested methods ensure that teachers can start using the platform after training. But how does she do it? It´s easy – she uses itslearning. “I always create project areas in the customer’s itslearning site and ask the teachers to prepare before training sessions. Preparations can include watching a video introducing itslearning and how it is used for their type of organisation. In my experience, this creates excitement and gives teachers a clear idea of what they are going to learn and why. As a result, they are more engaged and motivated. “ Kat Thorne The perfect learning platform experience starts with a great implementation process - and that means setting up a great implementation plan Your implementation plan should cover all aspects of the implementation, from integrations to training and goals for user adoption. We sit down with you to discuss your goals and the best way to achieve them. We then formulate an implementation plan that takes your needs and schedule into account. Once the plan has been created - including key performance indicators for each stage - we create an action plan. This covers what needs to be done when and by whom, and it forms the backbone of the implementation. THE PLAN step 2 Identify early adopters Trond Skeie, Managing director of itslearning Norway, has worked with hundreds of schools and school districts to help ensure they get their itslearning implementation project right. He believes in the power of early adopters. “Every organisation has a few people who like to be ahead of the technological curve – and these people are important to any implementation project. The key is finding these people and giving them all the training and support they need. They will then happily pass this information on to others.” Trond Skeie QUICK TIPS
  • 13. 13 Information flow between your users and itslearning Our open Application Programming Interface (API) means that almost anyone, from individual schools to external educational IT providers, can create apps, learning programs and additional functionality for itslearning. These can be created solely for your schools or made available to any itslearning users. The itslearning App Library is already full of educational apps and resources - from photo and video repositories to stop-motion animation creators and everything in between - that teachers can use to inspire their students. Suppliers include Encyclopedia Britannica, j2e, Blackboard, Bridgeman Education, Wiris and many more. We also have a number of services built-in to itslearning that can be added to the basic package. Data Analyst, for example, creates custom reports for teachers and senior leaders. The Ephorus plagiarism tool automatically checks assignments and tests for plagiarism. It also teaches students how to paraphrase and cite references properly. The best implementations work seamlessly with existing IT infrastructure to ensure simple maintenance and an optimum user experience. At itslearning, we have experience from a wide range of technical integrations, from MIS system imports and exports to curriculum and calendar integrations. All integrations are done on a case-by-case basis and we work closely with you to develop and execute an integration plan that ensures the best possible process. The result is an itslearning integration that communicates seamlessly with your other IT systems, enabling you to share and export data as you need. We also offer Single Sign-on as a standard, so your users need only one username and password for all school IT systems. THE INTEGRATIONS step 3
  • 14. 14 USER PROVISIONING By leveraging existing user objects and groups in other systems, your new users can log in to itslearning with their existing username and password. Courses can be automatically created and populated with teachers, students and content without time-consuming manual work. We support three main user provisioning variants: • Standards-based XML file transfers (IMS Enterprise 1.1 format) • Standards-based SOAP Web Services API (IMS Enterprise Services 1.0) • CSV imports STANDARD INTEGRATIONS SERVICES step 3 continued SINGLE SIGN-ON (SSO) & AUTHENTICATION eLogin is our component for authentication with external systems, proven to work with Active Directory (including ADFS 2.0), eDirectory, simplesamlphp, CAS, Shibboleth and others. It supports a wide range of authentication protocols and options, including: • LDAP • CAS • SAML 1.1 / Shibboleth 1.3 • SAML 2.0 (inc. shibboleth 2.x) • UNI-login We have ready-to-use integrations with several national federations and can work with any SAML2.0 federation using a hub- and-spoke infrastructure. The SSO Server enables you to build SSO capabilities into you custom website. The SSO server is secured by pre-exchanged certificates, using public/private keys to sign and verify credentials sent as a parameter in the URL.
  • 15. 15 EXPORT TOOLKIT The Export Toolkit enables you to export attendance, behaviour and grades as XML files. You can also transfer files directly to an external system and we have pre- designed specifications for anyone wishing to implement a recipient SOAP based web service. We are happy to look into any integration requirements you have. Just contact us at: www.itslearning.eu/contact Need something else? MIGRATION We help you migrate your existing educational content and information into itslearning. This includes: • Pre-populated courses with files, links, tests, surveys, calendar events, IMS content packages and more • Assessment and activity management to enable you to import and export information from gradebooks, planners, calendars and more • Learning objects repository imports so you can link activities to learning objectives and curriculum information ORGANISATION API The Organisation API enables organisations or third-party vendors to automate common itslearning tasks when integrating their services into itslearning.
  • 16. Before arranging training, we meet with you to establish exactly what you need to achieve, covering all aspects of your training, from personalisation training for administrators to quick start and goal-based pedagogical training for teachers and teaching groups. We then work out the ideal training plan for your organisation. The training plan takes into account your different users’ needs and schedules, and specifies the targets and content of each training session. All of our trainers have worked as teachers and our training sessions are designed to help you make your school processes simpler and improve teaching quality. At itslearning, we realise that no two organisations are the same. That’s why we offer tailored training sessions that are designed to suit your individual needs and processes and get you achieving your goals in the first session. STAFF TRAINING step 4 Download the guide at www.itslearning.eu/quick-start-guide DELIVERY All courses, workshops, seminars and webinars can be designed to suit any number of participants. Quick start guide Even with an easy to use system, teachers need help to get started. Our Quick Start Guide for Teachers lays out six simple steps to help teachers make the most of itslearning. Workshops Hands-on training with plenty of examples covering anything from utilising ePortfolios and blogs to increasing awareness of social media and succeeding with blended learning. Seminars Short sessions (either online or face-to-face) coaching staff on how new itslearning updates can support them to reach their goals and help them address specific educational themes.
  • 17. We offer a number of different training types and delivery methods TRAINING TYPES Webinars Online training sessions that can be recorded and then watched again at any time. Courses Focusing on techniques that can be used in the classroom from day one, courses can be spread over a number of days, weeks or months. From theory to practice Our pedagogical whitepapers are designed to help schools and teachers implement theories such as blended learning and assessment for learning in the classroom. Check them out at: www.itslearning.eu/whitepapers No two organisations are the same. However, a typical training model will begin with site set up and personalisation training before moving onto specific goal or theme-based pedagogical training. 1 2 3 4 Site Set Up and Personalisation Training for Administrators Training for users who will personalise and manage the administrative part of itslearning Train-the-trainer Training for early adopters so they can support and train others in your organisation, including helping them to cover specific pedagogical themes, processes or itslearning features Goal and theme-based pedagogical training Training for teachers based on their specific needs and requirements Best-practice sharing Facilitated by an itslearning trainer, these sessions enable your staff to share tips and ideas
  • 18. At a glance * University ran tests on 4 major platforms * itslearning proved the clear winner in terms of usability * 1/3 of staff and students now log onto itslearning every day “We knew from experience that if we chose a learning platform that was uncomfortable for teachers to use, then they wouldn’t do anything with it, and therefore students wouldn’t either,” explains Filip Levälahti, e-learning coordinator at Arcada University of Applied Sciences. “So we made user-friendliness our number one priority.” The challenge for Filip’s team was that nearly all learning platforms claim to be user-friendly, so he needed to assess the platforms in real-world scenarios. The solution was to run carefully designed user tests on four major learning platforms – including itslearning – with both teachers and students. The test groups completed a number of tasks – from uploading a file to setting up a course – on each of the four platforms. Filip also used eye-tracking technology to analyse how much each person searched around the screen. The less eye movement, the more user-friendly the platform. “We could see that itslearning was much easier to use than the other platforms,” he explains. “It took much less time to do the tasks, which indicates that the platform is very intuitive.” The test proved successful. Arcada started with itslearning in August 2011, and the number of people using the platform soon skyrocketed compared to the university’s previous platform. Today, nearly all staff and students are active on itslearning on a regular basis, and around one-third log on every day. Usability testing key to success When Arcada University of Applied Sciences started the hunt for a new learning platform, they had one main consideration: will our teachers use it? The university ran user tests on four major platforms – and itslearning proved the clear winner. About Arcada University of Applied Sciences Located in Helsinki, Finland, Arcada University of Applied Sciences has a student population of 2,700 and 170 staff. It offers 16 Bachelor’s degree programmes and six Master’s degree programmes. Fields of study include sport, health care, social services, business administration, media, culture and technology. Facts Customer: Arcada University of Applied Sciences Sector: Higher education Country: Finland No. of users: 2,700 Implemented itslearning: 2011 Higher Education Filip Levälahti e-learning coordinator “If we hadn’t chosen itslearning, I’m sure I would be working a lot more to support and train teachers. With itslearning, I can focus on supporting good pedagogical practice, instead of the technical aspects.”
  • 19. 19 About Horten Further Education College A Norwegian national demonstration school in the use of IT in education, Horten Further Education College has around 220 teachers and more than 1,200 students. It has two teaching sites in close proximity and students can follow a wide range of subjects, from biology to hairdressing. Facts Customer: Horten Further Education College Sector: Secondary Country: Norway No. of users: 1,400+ Implemented itslearning: 2003 Getting every teacher on board At Horten Further Education College in Norway every one of its 1,200 students and 220 teachers uses itslearning to ensure education runs smoothly. At a glance * Almost all teachers and students using the platform * College set up minimum user requirements for all teachers * itslearning enables students to concentrate on learning Since first getting itslearning in 2003, Horten Further Education College has seen usage among teachers and students grow and grow. But when the college conducted a survey of teachers and students in 2009, it discovered there was still more it could do to improve how it used the system. One year on, every one of the teachers and students uses itslearning on a regular basis. “One problem is the difference in IT skills among teachers,” explains maths teacher Kjetil Idås, the man behind the survey. “Some of our teachers were using it every day, in and outside the classroom, while others were only touching the surface of what they could do with it.” The solution was to set up minimum user requirements for teachers. Kjetil established a basic structure that each teacher must use when creating courses in itslearning. “In the survey, the students pointed out that teachers put information in different places,” explains Kjetil. “The structure we use today means every teacher uses itslearning to communicate basic information in the same way, and students can easily find what they are looking for.” Principal Lisbeth Eek Svensson points out that, ultimately, this benefits the students. “Our students don’t need to worry about the details surrounding classes because everything is clearly available in itslearning,” she says. “This takes a lot of the stress out of studying, so they can concentrate on learning.” “Every teacher uses itslearning to communicate basic information in the same way.” Kjetil Idås Teacher Secondary Education
  • 20. Helping teachers collaborate with colleagues Head office itslearning AS, P.O. Box 2686, 5836 Bergen, Norway +47 5523 6070 www.itslearning.eu | post@itslearning.com Designed for teachers and how they want to teach, itslearning is a cloud-based learning platform that connects teachers, students, parents and school leaders – both in and outside the classroom. It gives teachers countless ways to create engaging lessons and resources, makes sharing materials easy, and automates routine tasks so teachers have more time to focus on their students. A cloud-based platform that’s easy to set up and maintain, itslearning is used by millions of teachers, students, administration staff and parents around the world. It can be found at all levels of education, from primary schools to universities, helping teachers make education more inspiring and valuable for today’s students. At itslearning, we pride ourselves on understanding the needs of education. More than 20% of our staff have worked as teachers and we can often be found in the classroom, learning from teachers. We provide a full range of services to educational institutions, from simple training sessions to full-scale implementation projects. Established in 1999, we are headquartered in Bergen, Norway, and have offices in London, Birmingham, Berlin, Paris, Mulhouse, Malmö, Enschede, Helsinki and Boston.