Stress February 2010

1,584 views

Published on

One day interactive workshop in Lincolnshire for HR professionals, senior managers from large corporates and owner-founders from SMEs

Published in: Business
0 Comments
3 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
1,584
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
78
Comments
0
Likes
3
Embeds 0
No embeds

No notes for slide

Stress February 2010

  1. 1. Tackling stress<br />by Fluid <br />February 2010<br />
  2. 2. Page 2<br />Contents<br />3-4 Introduction to Fluid<br />5-6 Definitions<br />7-9 Statistics<br />10-12 Causes of stress<br />13-14 Impact of stress<br />15-17 Coping with stress<br />18-21 Managing the stress of others<br />22-23 Exercise A<br />24-32 How a caring employer can reduce stress<br />33-34 Stress test<br />35-36 Two schools of thought<br />37-40 How does stress manifest itself?<br />41-42 Health & wellbeing<br />43-44 Exercise B<br />45-46 Case studies<br />47-48 Exercise C<br />49-50 Conclusion and questions<br />
  3. 3. Page 3<br />Introduction<br />
  4. 4. Page 4<br />Introduction to Fluid<br />Fluid Consulting Limited (Fluid) is a specialist human resources consultancy headed by Tim Holden MCIPD <br />10 years in banking<br />10 years in Human Resources consultancy<br />Fluid trading since 2006<br />The core services provided by Fluid are:<br /><ul><li>Retention
  5. 5. Selection</li></ul>- Attraction<br />- Remuneration & Reward <br />- Outplacement<br />- Training & HR consultancy<br />
  6. 6. Page 5<br />Definitions <br />
  7. 7. Page 6<br />Definitions<br /><ul><li>Health & Safety Executive</li></li></ul><li>Page 7<br />Statistics<br />
  8. 8. Page 8<br />Statistics 1 of 2<br /><ul><li>69% of HR professionals consider stress to be a problem in their organisation
  9. 9. 64% of respondents said employees signed off with stress in the past 12 months have returned to work
  10. 10. 53% of respondents consider stress to be more of a problem than it was a year ago
  11. 11. 47% of respondents deal with employees suffering from stress by referring them to their GP
  12. 12. 42% of respondents think less than half of employee stress is caused by issues at work</li></li></ul><li>Page 9<br /><ul><li>46% refer employees for external counselling and 45% to occupational health
  13. 13. 33% of organisations have a policy in place for managing workplace stress
  14. 14. 27% of employers with turnover of less than £5M have stress management policies in place
  15. 15. 20% of HR professionals in manufacturing say their organisations have policies today, but 37% are developing policies
  16. 16. 18% of organisations have undertaken stress audits to identify causes of the problem in the workplace
  17. 17. 12% of employers had been forced to dismiss employees signed off with stress in the past year</li></ul>Statistics 2 of 2<br />
  18. 18. Page 10<br />Causes of stress<br />
  19. 19. Page 11<br />Causes of stress 1 of 2<br /><ul><li>An overly heavy workload
  20. 20. Too much pressure to meet targets or deadlines
  21. 21. Feeling that efforts are not recognised
  22. 22. Having an unsatisfactory work-life balance
  23. 23. Insufficiently challenging work
  24. 24. Lack of clarity about the role
  25. 25. Lack of autonomy</li></li></ul><li>Page 12<br />Causes of stress 2 of 2<br /><ul><li>Lack of involvement in decision making
  26. 26. Organisational change or restructuring
  27. 27. Working environment
  28. 28. Relationship with manager
  29. 29. Relationship with direct reports
  30. 30. Relationship with other colleagues</li></li></ul><li>Page 13<br />Impact of stress<br />
  31. 31. Page 14<br />Impact of stress<br /><ul><li>Reduced morale
  32. 32. Reduced performance
  33. 33. Absence
  34. 34. Team conflict
  35. 35. Increased staff turnover
  36. 36. Reduced profits</li></li></ul><li>Page 15<br />Coping with stress<br />
  37. 37. Page 16<br />Coping with stress 1 of 2<br /><ul><li>I think through positive solutions
  38. 38. I spend more time planning tasks, projects and activities
  39. 39. I take time out to myself
  40. 40. I discuss the stressful situation with my friends and family
  41. 41. I delegate more
  42. 42. I discuss the stressful situation with my colleagues</li></li></ul><li>Page 17<br />Coping with stress 2 of 2<br /><ul><li>I discuss the stressful situation with my manager
  43. 43. I develop solutions with my colleagues
  44. 44. I throw myself into leisure activities to take my mind off stress at work
  45. 45. I develop solutions with my manager
  46. 46. I ignore it
  47. 47. I develop solutions with my friends and family
  48. 48. I avoid tasks
  49. 49. I take more holiday time
  50. 50. I take more time off sick</li></li></ul><li>Page 18<br />Managing the stress of others<br />
  51. 51. Page 19<br />Managing the stress of others 1 of 3 <br /><ul><li>Help them manage their workload
  52. 52. Regularly discuss their work pressures with them
  53. 53. Allow flexible working
  54. 54. Help them understand how to manage their own stress
  55. 55. Give discretionary time off
  56. 56. Recommend external sources of professional help
  57. 57. Arrange stress management solutions tailored to their needs</li></li></ul><li>Page 20<br />Managing the stress of others 2 of 3 <br /><ul><li>SKILLS TO IMPROVE
  58. 58. Being able to clarify the factors that may lead to stress for individual direct reports
  59. 59. Skills in discussing issues that lead to stress with direct reports
  60. 60. Understanding why people react in the ways they do
  61. 61. Understanding what employees need when they are stressed</li></li></ul><li>Page 21<br />Managing the stress of others 3 of 3 <br /><ul><li>COMPETENCIES FOR MANAGERS-HSE
  62. 62. Respect and responsibility
  63. 63. Managing and communicating existing and future work
  64. 64. Managing the individual in the team
  65. 65. Reasoning and managing difficult situations</li></li></ul><li>Page 22<br />Exercise A<br />
  66. 66. Page 23<br />Exercise A<br />
  67. 67. Page 24<br />How a caring employer can reduce stress<br />
  68. 68. Page 25<br />How a caring employer can reduce stress 1 of 8<br /><ul><li>Demand
  69. 69. Support
  70. 70. Control
  71. 71. Relationships
  72. 72. Change</li></li></ul><li>Page 26<br />How a caring employer can reduce stress 2 of 8 <br /><ul><li>Create a supportive culture
  73. 73. Appreciate people’s differences
  74. 74. Recognise the signs of stress
  75. 75. Resolve issues as they arise
  76. 76. Consider teambuilding
  77. 77. Enable autonomy
  78. 78. Remember remote workers
  79. 79. Have a contingency plan</li></li></ul><li>Page 27<br />How a caring employer can reduce stress 3 of 8<br /><ul><li>Return to work interviews for employees returning from stress-related absences
  80. 80. Offering a phased return to work
  81. 81. Referring employees who were absent for stress-related reasons to an occupational health advisor
  82. 82. Offering flexible working options
  83. 83. Offering redeployment to another job or location
  84. 84. Visiting employees at home during long-term, stress-related absence
  85. 85. Risk assessments for employees returning from stress-related absence to identify stressors/potential stressors</li></li></ul><li>Page 28<br />How a caring employer can reduce stress 4 of 8<br /><ul><li>Regular one-to-one meetings
  86. 86. Access to counselling services or an employee assistance programme
  87. 87. Training in tips and techniques for managing one’s own stress
  88. 88. Solutions tailored to individual needs
  89. 89. Facilitation meetings to resolve issues
  90. 90. Health and wellbeing initiatives to reduce and prevent stress</li></li></ul><li>Page 29<br />How a caring employer can reduce stress 5 of 8<br /><ul><li>Offer practical help
  91. 91. Do one thing at a time, not piling stress upon stress with numerous deadlines
  92. 92. Do not expect too much from an employee
  93. 93. Offer the option of being able to talk to someone
  94. 94. Try to spend time with employees rather than being critical and judgmental
  95. 95. Offer relaxation techniques
  96. 96. Make the work environment comfortable
  97. 97. Ensure employees are aware of company policies such as bullying & harassment, making sure there is regular training in these areas</li></li></ul><li>Page 30<br /><ul><li>Work-life balance initiatives
  98. 98. Training managers in stress awareness
  99. 99. Regular employee appraisals where stress is discussed
  100. 100. Risk assessments for compliance with health and safety regulations
  101. 101. Cultural change programmes
  102. 102. Performance management
  103. 103. Employee assistance programmes
  104. 104. Counselling services
  105. 105. Psycho-social risk assessments
  106. 106. Stress policy</li></ul>How a caring employer can reduce stress 6 of 8<br />
  107. 107. Page 31<br /><ul><li>POLICIES
  108. 108. Flexible working policy/job sharing/flexitime
  109. 109. Policies to encourage employees to take their holiday
  110. 110. Occupational health service
  111. 111. Health screening
  112. 112. Access to a corporate gym membership
  113. 113. Mentoring programmes
  114. 114. Healthy living advice
  115. 115. On-site fitness or relaxation services
  116. 116. Behavioural health assessment</li></ul>How a caring employer can reduce stress 7 of 8<br />
  117. 117. Page 32<br />How a caring employer can reduce stress 8 of 8<br /><ul><li>HEALTH & SAFETY EXECUTIVE
  118. 118. Step 1-Identify the hazards
  119. 119. Step 2-Decide who may be harmed and how
  120. 120. Step 3-Evaluate the risk
  121. 121. Step 4-Record the findings
  122. 122. Step 5-Monitor and review</li></li></ul><li>Page 33<br />Stress test<br />
  123. 123. Page 34<br /><ul><li>Timely advice
  124. 124. Give yourself a medal
  125. 125. Have a break
  126. 126. Go on holiday
  127. 127. Message in a bottle
  128. 128. Call in the professionals
  129. 129. Work to live, not live to work
  130. 130. Work it out
  131. 131. Challenge negative thinking
  132. 132. Laugh!</li></ul>Stress test<br />
  133. 133. Page 35<br />Two schools of thought<br />
  134. 134. Page 36<br /><ul><li>Box-ticker
  135. 135. Enlightened
  136. 136. INITIATIVES
  137. 137. Holiday monitoring
  138. 138. Formal relationship with stress counsellors or occupational health professionals
  139. 139. On-site gyms or gym sponsorship
  140. 140. Duvet days</li></ul>Two schools of thought<br />
  141. 141. Page 37<br />How does stress manifest itself?<br />
  142. 142. Page 38<br /><ul><li>Short-temperedness
  143. 143. Feeling tearful
  144. 144. Loss of motivation and commitment
  145. 145. Changes in behaviour
  146. 146. Increased sickness absence
  147. 147. Reduced performance
  148. 148. Excessive smoking, drinking or drug abuse
  149. 149. Anxiety and depression
  150. 150. Panic attacks </li></ul>How does stress manifest itself? 1 of 3<br />
  151. 151. Page 39<br /><ul><li>BEFORE-recognise signals
  152. 152. DURING-provide support
  153. 153. AFTER-prevent relapses</li></ul>How does stress manifest itself? 2 of 3<br />
  154. 154. Page 40<br /><ul><li>PHYSICAL-weight gain or weight loss; increased susceptibility to colds
  155. 155. EMOTIONAL-unusual mood swings, tearfulness or aggressive outbursts
  156. 156. COGNITIVE-forgetfulness, loss of concentration and/or more mistakes
  157. 157. BEHAVIOURAL-reduced eye contact and decreased social interaction</li></ul>How does stress manifest itself? 3 of 3<br />
  158. 158. Page 41<br />Health & wellbeing<br />
  159. 159. Page 42<br />Health & wellbeing<br /><ul><li>Diet
  160. 160. Exercise
  161. 161. Obesity
  162. 162. Smoking
  163. 163. Substance abuse
  164. 164. Yoga</li></li></ul><li>Page 43<br />Exercise B<br />
  165. 165. Page 44<br />Exercise B<br />
  166. 166. Page 45<br />Case studies<br />
  167. 167. Page 46<br />Case studies<br />
  168. 168. Page 47<br />Exercise C<br />
  169. 169. Page 48<br />Exercise C<br />
  170. 170. Page 49<br />Conclusion & Questions<br />
  171. 171. Page 50<br />Conclusion<br />Summary<br />Questions<br />

×