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Basma Abou Assaf
HEAD OF SEO
RBBI
DUBAI, UAE ~ OCTOBER 23 - 24, 2018
DIGIMARCONMIDDLEEAST.COM | #DigiMarConMiddleEast
Search Marketing
Master Class
MASTERCLASS
Head of SEO at RBBi (a user-focused consultancy offering UX/UI,
SEO, PPC & Analytics)
An award-winning Search Marketing expert, I’ve joined RBBI since
four years. After graduating in computer engineering, I found
passion in algorithms & decided to focus on search engine
optimisation. Native Arabic speaker, with strong digital experience
working on top brands in the Middle East in various sectors
About me
About RBBi
WHAT WE DO
USABILITY
& RESEARCH
USER
EXPERIENCE
(UX)
SEO &
CONTENT
PERFORMANCE
MARKETING
ANALYTICS
& CRO
FOUNDED
SOME OF OUR
BRAND PARTNERS
AWARDS
2011 2018
TEAM
4 52
USER-CENTERED APPROACH TO
SEO
THE EVOLUTION
fix coffee maker
coffee maker problems
BOSCH Tassimo
NOW
Evolution of Users Behavior
how to fix a coffee maker
why coffee machine won't turn on
where to fix coffee maker in Dubai
my coffee maker is not working
new BOSCH Tassimo is not starting
KEYWORD
IMAGES
NOW
KEYWORD
IMAGES
MOBILE
LOCAL/
MAP
VIDEO NEWS
FLIGHTS
/ HOTEL /
SHOP
VOICE
Evolution of Users Behavior
SEARCH
EXPERIENCE
OPTIMISATION
ALGORITHM/
FORMULA
TECHNICAL KEYWORDS
SEMANTIC USERCENTRICINTELLIGENT
Transactional Queries
I want to do something, such
as buy a plane ticket or listen
to a song.
Informational Queries
I need information, such as the
name of a band or the best
restaurant in Dubai.
Navigation Queries
I want to go to a particular place on the
Internet or the map, such as RTA
website or the new airport.
DOKNOW GO
Users Search Intent
UNDERSTAND YOUR USERS
Arabic is the 4th most used language online
- 200,000,000 400,000,000 600,000,000 800,000,000 1,000,000,000
Rest of the Languages
German
French
Russian
Japanese
Indonesian / Malaysian
Portuguese
Arabic
Spanish
Chinese
English
source: www.Internetworldstats.com
Arabic is the 4th most used language online
source: www.Internetworldstats.com
OPTIMISE FOR YOUR USERS
Mobile
KEY TAKEAWAYS?Attribution > Time Lag (15 Feb – 14 March)
Mobile accounts for
above
95%
of all digital minutes
in UAE & KSA
Zero Results SERPs
source: thinkwithgoogle.com
KEY TAKEAWAYS?Attribution > Time Lag (15 Feb – 14 March)
Optimisation
Must Follow a
Mobile-First Approach
Google’s Mobile First SERPs Test
Say fast load time speed is
important to site loyalty
52%
Say fast load time speed is
important to site loyalty
47%
40%
Will leave a site
that takes >3 seconds to
load
Slow and Steady Doesn’t Win the Race
source: thinkwithgoogle.com
Voice
Identify
your target audience
Think about questions that
they might ask
and write better answers
Mark it up with
schema and
make it easy to
find
Be Ready for Voice Search
50% of smart phone users use Voice Tech
Local
More than 50% of Mobile Searches Have Local Intent
SMARTPHONE
Business
hours
Directions to
local store
Local store
address
54% 53% 50%
Availability of product at
local store
Business hours
Local store
addressCOMPUTER/TABLET
45% 42% 38%
source: thinkwithgoogle.com
Local search is an
untapped
opportunity in
MENA
There is relatively less optimised profiles
on map services.
MENA region has around 15 times less
locations compared to Europe.
source: Google
Use Local SEO
to show up on as many local
searches as possible
Maximise Local Visibility
Google is Using Entity-based Search
Emaar is a leading property development company in the
region with over 150 residential, commercial and
entertainment locations in the UAE including the Dubai Mall,
Burj Khalifa and KidZania.
• UAE uses PO Boxes which mean addresses aren’t zoned
• Pinning manually location on Google My Business by using
geographic landmarks
• We optimised the Knowledge Panel, Maps Listing, Address and
contact query for long tail keywords
• We worked to ensure that Emaar appeared in location-sensitive
search results
+49%
customers have visited the website
from the listings
+32%
customers have requested directions
to a location
CHALLENGES
SOLUTIONS
RESULTS
YoY
ANTICIPATE YOUR USERS NEEDS
KEY TAKEAWAYS?Attribution > Time Lag (15 Feb – 14 March)
By 2020
50%
of searches will be based on
voice or image
source: https://econsultancy.com/
18%oftext-basedGooglesearcheshaveimageblocks
The Future of Search is Visual
18% of text-based Google searches have
image blocks
69% of young consumers were interested
in making purchases based on visual searches
source: Accenture, March 2017
• Optimise for mobile-first index and user experience
• Speed up your website performance
• Go with local SEO and maximize your local visibility
• Optimise with an Arabic-first approach
• Identify your audience and write about questions they ask
• Write better answers and mark-it up with Schema.org
KEY TAKEAWAYS
Mobile
Local
Voice
THANK YOU
LET’S DO THIS
Red Blue Blur Ideas DMCC
1406, Jumeirah Business Centre 3 (JBC3), Cluster Y,
Jumeirah Lake Towers (JLT) Dubai, UAE
P.O. Box: 334318
www.rbbideas.com
Search Marketing Master Class - Basma Abou Assaf, RBBi

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Search Marketing Master Class - Basma Abou Assaf, RBBi

  • 1. Basma Abou Assaf HEAD OF SEO RBBI DUBAI, UAE ~ OCTOBER 23 - 24, 2018 DIGIMARCONMIDDLEEAST.COM | #DigiMarConMiddleEast Search Marketing Master Class MASTERCLASS
  • 2. Head of SEO at RBBi (a user-focused consultancy offering UX/UI, SEO, PPC & Analytics) An award-winning Search Marketing expert, I’ve joined RBBI since four years. After graduating in computer engineering, I found passion in algorithms & decided to focus on search engine optimisation. Native Arabic speaker, with strong digital experience working on top brands in the Middle East in various sectors About me
  • 3. About RBBi WHAT WE DO USABILITY & RESEARCH USER EXPERIENCE (UX) SEO & CONTENT PERFORMANCE MARKETING ANALYTICS & CRO FOUNDED SOME OF OUR BRAND PARTNERS AWARDS 2011 2018 TEAM 4 52
  • 6. fix coffee maker coffee maker problems BOSCH Tassimo NOW Evolution of Users Behavior how to fix a coffee maker why coffee machine won't turn on where to fix coffee maker in Dubai my coffee maker is not working new BOSCH Tassimo is not starting
  • 9. Transactional Queries I want to do something, such as buy a plane ticket or listen to a song. Informational Queries I need information, such as the name of a band or the best restaurant in Dubai. Navigation Queries I want to go to a particular place on the Internet or the map, such as RTA website or the new airport. DOKNOW GO Users Search Intent
  • 11.
  • 12. Arabic is the 4th most used language online - 200,000,000 400,000,000 600,000,000 800,000,000 1,000,000,000 Rest of the Languages German French Russian Japanese Indonesian / Malaysian Portuguese Arabic Spanish Chinese English source: www.Internetworldstats.com
  • 13. Arabic is the 4th most used language online source: www.Internetworldstats.com
  • 16. KEY TAKEAWAYS?Attribution > Time Lag (15 Feb – 14 March) Mobile accounts for above 95% of all digital minutes in UAE & KSA Zero Results SERPs source: thinkwithgoogle.com
  • 17. KEY TAKEAWAYS?Attribution > Time Lag (15 Feb – 14 March) Optimisation Must Follow a Mobile-First Approach Google’s Mobile First SERPs Test
  • 18. Say fast load time speed is important to site loyalty 52% Say fast load time speed is important to site loyalty 47% 40% Will leave a site that takes >3 seconds to load Slow and Steady Doesn’t Win the Race source: thinkwithgoogle.com
  • 19. Voice
  • 20. Identify your target audience Think about questions that they might ask and write better answers Mark it up with schema and make it easy to find Be Ready for Voice Search 50% of smart phone users use Voice Tech
  • 21. Local
  • 22. More than 50% of Mobile Searches Have Local Intent SMARTPHONE Business hours Directions to local store Local store address 54% 53% 50% Availability of product at local store Business hours Local store addressCOMPUTER/TABLET 45% 42% 38% source: thinkwithgoogle.com
  • 23. Local search is an untapped opportunity in MENA There is relatively less optimised profiles on map services. MENA region has around 15 times less locations compared to Europe. source: Google
  • 24. Use Local SEO to show up on as many local searches as possible Maximise Local Visibility
  • 25. Google is Using Entity-based Search
  • 26. Emaar is a leading property development company in the region with over 150 residential, commercial and entertainment locations in the UAE including the Dubai Mall, Burj Khalifa and KidZania. • UAE uses PO Boxes which mean addresses aren’t zoned • Pinning manually location on Google My Business by using geographic landmarks • We optimised the Knowledge Panel, Maps Listing, Address and contact query for long tail keywords • We worked to ensure that Emaar appeared in location-sensitive search results +49% customers have visited the website from the listings +32% customers have requested directions to a location CHALLENGES SOLUTIONS RESULTS YoY
  • 28. KEY TAKEAWAYS?Attribution > Time Lag (15 Feb – 14 March) By 2020 50% of searches will be based on voice or image source: https://econsultancy.com/
  • 29. 18%oftext-basedGooglesearcheshaveimageblocks The Future of Search is Visual 18% of text-based Google searches have image blocks 69% of young consumers were interested in making purchases based on visual searches source: Accenture, March 2017
  • 30. • Optimise for mobile-first index and user experience • Speed up your website performance • Go with local SEO and maximize your local visibility • Optimise with an Arabic-first approach • Identify your audience and write about questions they ask • Write better answers and mark-it up with Schema.org KEY TAKEAWAYS Mobile Local Voice
  • 31. THANK YOU LET’S DO THIS Red Blue Blur Ideas DMCC 1406, Jumeirah Business Centre 3 (JBC3), Cluster Y, Jumeirah Lake Towers (JLT) Dubai, UAE P.O. Box: 334318 www.rbbideas.com