Andrew Shotland
CEO, LOCALSEOGUIDE.COM
Search Different
Understanding Apple’s “New” Search
Engine
State of Search
Dallas, TX Nov 15, 2016
/about-us
2
10 years of Multi-Location & Enterprise SEO for Brands & Agencies
Think Apple Maps Suck?
You Know What Doesn’t Suck?
4
http://www.asymco.com/2016/08/18/counting-apples-customers/
64MM People In U.S. Use Apple Maps
5
https://www.comscore.com/Insights/Rankings/
Apple’s Local Search Evolution
6
Spotlight Search’s Desktop Evolution
7
Spotlight Search’s Desktop
Evolution
8
Apple “Quietly” Skimming The Best
Queries?
9
iOS 9: The Search Game-Changer
• Siri
• Spotlight
• Safari
10
iOS9 Search: Siri
• Apple Maps
• Bing Search
• App-Specific Commands
• “Open”, “Play”, “Call”, etc.
11
iOS9 Search: Safari
• Apple Maps
• App Content
• Suggested
Websites
12
iOS9 Search: Spotlight
• App Content
• Websites
• Bing Search
13
And Don’t Forget About…
14
Apple News
15
Oh Yeah…Apple TV + Siri
17
So What’s Apple’s Game?
18
So How Can You Play?
19
Two iOS Search Indexes
Applebot crawls + “Standard SEO” User-created content/engagement
with apps on user’s device
20
Spotlight Search Algorithm Test
• Enter query
• Click on first Best Buy Locator
result
• Repeat query
• Record rankings
• Click on first Best Buy Locator
result in “pack”
• Repeat
21
Query = “tv”
Result # 1 2 3 (Accidental
Click on Contacts)
4 5
1 1 App Xfinity TV Go 1 App Xfinity TV
Go
1 App Xfinity TV Go 1 App Xfinity TV
Go
1 App Xfinity TV
Go
2 3 “TV” Contacts:
Tim Villaneuva,
Amy Vernon?
3 “TV” Contacts:
Tim Villaneuva,
Amy Vernon?
3 “TV” Contacts:
Tim Villaneuva,
Amy Vernon?
3 “TV” Contacts:
Tim Villaneuva,
Amy Vernon?
3 “TV” Contacts:
Tim Villaneuva,
Amy Vernon?
3 3 Apple Music
“Townes Van
Zandt”
3 Apple Music
“Townes Van
Zandt”
3 Apple Music
“Townes Van
Zandt”
3 Apple Music
“Townes Van
Zandt”
3 Apple Music
“Townes Van
Zandt”
4 1 Podcast 1 Podcast 1 Podcast 1 Podcast 1 Podcast
5 1 iCal event 1 iCal event 1 iCal event 1 iCal event 1 iCal event
6 3 BB 3 BB 1 iMessage 3 BB 3 BB
7 1 iMessage 1 iMessage 3 mail 1 iMessage 1 iMessage
8 3 mail 3 mail 2 Notes 3 mail 3 mail
9 2 Notes 2 Notes 3 videos 2 Notes 2 Notes
10 3 videos 3 videos 3 BB 3 videos 3 videos
22
Query = “appliance”
Result # Query #1 2 3 4 5
1 2 suggested
websites
1 BB 2 BB 3 BB 3 BB
2 3 maps 2 suggested
websites
2 suggested
websites
2 suggested
websites
2 suggested
websites
3 1 podcast 3 maps 3 maps 3 maps 3 maps
4 3 mail 1 podcast 1 podcast 1 podcast 1 podcast
5 3 BB 3 BB 3 BB 3 BB 3 BB
6 Wikipedia 3 mail 3 mail 3 mail 3 mail
7 3 Bing Wikipedia Wikipedia Wikipedia Wikipedia
8 3 Bing 3 Bing 3 Bing 3 Bing
23
Spotlight Search Algorithm
• The app must contain the keyword or some close variation to
rank
• The more you use an app the more likely it is to show up,
regardless of what you use it for
• The more common a keyword the more likely irrelevant results
are to rank
• Content/engagement ratio appears to be a non-factor at the
moment
24
How Yelp “SPAMs” Spotlight
Search
25
26
Apple Maps Search Does Suck
27
If Keyword Not Mapped To Biz Name or
Category U R Screwed…
SIRI Doesn’t Get It Either…
Voice Search is Your Frenemy
30
Apple Maps Ranking Factors
•Category relevance to query
•Keyword in business name
•Proximity to searches’ centroid (user’s and/or city’s)
•Yelp Meta Data (e.g. $$$$) – Unclear how important reviews are
for rankings, but likely affect CTR.
Broad Geo Queries Can Lie…
Dupes Can Screw Up Categorization &
Rankings
There are two dupe
listings in
MapsConnect.
UNCLAIMED LISTING
Category: Hardware Stores, Keys & Locksmiths
CLAIMED LISTING
Category: Keys & Locksmiths
A Picture Is Worth a 1,000 Lost Reservations…
34
Sources
The Mysterious Case of DCNine
Nightclub
35
https://www.tomtom.com/mapshare/tools/
https://mapsconnect.apple.com/
http://www.openstreetmap.org/
http://www.flickr.com
Non U.S.? Check http://gspe21.ls.apple.com/html/attribution-38.html for geospatial & business listings sources.
(Warning: Updates to new URL every few months)
Patience Grasshopper, Patience…
36
Monitor for Legacy Business
Problems
37
• Moving Locations
• Changing Phone #s
• Rebranding
• Acquisitions
• Disasters
• Crappy Local Listings Management Vendors You
Hired Previously Because You Were Cheap…
Near Term Considerations:
• Make sure your business data is up to date on Apple Maps
• U.S. Data Providers:
- mapsconnect.apple.com
- Axciom
- Booking.com
- Factual.com
- GasBuddy.com
- GreatSchools.com
- Neustar Localeze
- Parkopedia
- TripAdvisor.com
- Yelp.com
38
Non U.S.? Check http://gspe21.ls.apple.com/html/attribution-38.html for geospatial & business listings sources.
(Warning: Updates to new URL every few months)
Near Term Considerations
• Claim all dupes and shut them down or recategorize them to the category you want to display
• Get as many people as possible to report incorrect categorizations in Apple Maps via “Report an Issue” UI
• Update Apple Maps data aggregators, including TomTom & OSM, to make all categorization as consistent as possible
• For non-category keywords, like “copy keys”:
• Target Bing rankings for SIRI queries
• Implement app indexing on your iOS app
• Mark-up website location pages with http://schema.org/Organization using the correct categorization.
• If all else fails, consider submitting via one of these providers as their data is likely more
• Brandify (Where2GetIt)
• DAC Group
• Location3
• MomentFeed
• PositionTech
• RioSEO
• SIMPartners
• Yext
One More Thing…
Millions of More Things…
https://maps.apple.com/place?address=1
22%20W%20Neal%20St%0APleasanton
%2C%20CA%20%2094566%0AUnited
%20States&auid=471728985783404915
9&ll=37.660145128309622%2C-
121.87523612755341&lsp=9902&q=Ha
p's%20Original%20Steaks%20%26%20
Seafood
URLS = AM ID + Lat/Long + Name
Further Reading
• AppleMapsMarketing.com
• iOS App Search Programmer Guide
• Yext:Optimizing Local Search for iOS9 (reg req’d)
TL;DR?
andrew@localseoguide.com
www.localseoguide.com/contact
twitter.com/localseoguide
42

Search Different Understanding Apple's New Search Engine State of Search 2016

  • 1.
    Andrew Shotland CEO, LOCALSEOGUIDE.COM SearchDifferent Understanding Apple’s “New” Search Engine State of Search Dallas, TX Nov 15, 2016
  • 2.
    /about-us 2 10 years ofMulti-Location & Enterprise SEO for Brands & Agencies
  • 3.
  • 4.
    You Know WhatDoesn’t Suck? 4 http://www.asymco.com/2016/08/18/counting-apples-customers/
  • 5.
    64MM People InU.S. Use Apple Maps 5 https://www.comscore.com/Insights/Rankings/
  • 6.
  • 7.
  • 8.
  • 9.
    Apple “Quietly” SkimmingThe Best Queries? 9
  • 10.
    iOS 9: TheSearch Game-Changer • Siri • Spotlight • Safari 10
  • 11.
    iOS9 Search: Siri •Apple Maps • Bing Search • App-Specific Commands • “Open”, “Play”, “Call”, etc. 11
  • 12.
    iOS9 Search: Safari •Apple Maps • App Content • Suggested Websites 12
  • 13.
    iOS9 Search: Spotlight •App Content • Websites • Bing Search 13
  • 14.
    And Don’t ForgetAbout… 14
  • 15.
  • 17.
  • 18.
  • 19.
    So How CanYou Play? 19
  • 20.
    Two iOS SearchIndexes Applebot crawls + “Standard SEO” User-created content/engagement with apps on user’s device 20
  • 21.
    Spotlight Search AlgorithmTest • Enter query • Click on first Best Buy Locator result • Repeat query • Record rankings • Click on first Best Buy Locator result in “pack” • Repeat 21
  • 22.
    Query = “tv” Result# 1 2 3 (Accidental Click on Contacts) 4 5 1 1 App Xfinity TV Go 1 App Xfinity TV Go 1 App Xfinity TV Go 1 App Xfinity TV Go 1 App Xfinity TV Go 2 3 “TV” Contacts: Tim Villaneuva, Amy Vernon? 3 “TV” Contacts: Tim Villaneuva, Amy Vernon? 3 “TV” Contacts: Tim Villaneuva, Amy Vernon? 3 “TV” Contacts: Tim Villaneuva, Amy Vernon? 3 “TV” Contacts: Tim Villaneuva, Amy Vernon? 3 3 Apple Music “Townes Van Zandt” 3 Apple Music “Townes Van Zandt” 3 Apple Music “Townes Van Zandt” 3 Apple Music “Townes Van Zandt” 3 Apple Music “Townes Van Zandt” 4 1 Podcast 1 Podcast 1 Podcast 1 Podcast 1 Podcast 5 1 iCal event 1 iCal event 1 iCal event 1 iCal event 1 iCal event 6 3 BB 3 BB 1 iMessage 3 BB 3 BB 7 1 iMessage 1 iMessage 3 mail 1 iMessage 1 iMessage 8 3 mail 3 mail 2 Notes 3 mail 3 mail 9 2 Notes 2 Notes 3 videos 2 Notes 2 Notes 10 3 videos 3 videos 3 BB 3 videos 3 videos 22
  • 23.
    Query = “appliance” Result# Query #1 2 3 4 5 1 2 suggested websites 1 BB 2 BB 3 BB 3 BB 2 3 maps 2 suggested websites 2 suggested websites 2 suggested websites 2 suggested websites 3 1 podcast 3 maps 3 maps 3 maps 3 maps 4 3 mail 1 podcast 1 podcast 1 podcast 1 podcast 5 3 BB 3 BB 3 BB 3 BB 3 BB 6 Wikipedia 3 mail 3 mail 3 mail 3 mail 7 3 Bing Wikipedia Wikipedia Wikipedia Wikipedia 8 3 Bing 3 Bing 3 Bing 3 Bing 23
  • 24.
    Spotlight Search Algorithm •The app must contain the keyword or some close variation to rank • The more you use an app the more likely it is to show up, regardless of what you use it for • The more common a keyword the more likely irrelevant results are to rank • Content/engagement ratio appears to be a non-factor at the moment 24
  • 25.
    How Yelp “SPAMs”Spotlight Search 25
  • 26.
  • 27.
    Apple Maps SearchDoes Suck 27
  • 28.
    If Keyword NotMapped To Biz Name or Category U R Screwed…
  • 29.
    SIRI Doesn’t GetIt Either…
  • 30.
    Voice Search isYour Frenemy 30
  • 31.
    Apple Maps RankingFactors •Category relevance to query •Keyword in business name •Proximity to searches’ centroid (user’s and/or city’s) •Yelp Meta Data (e.g. $$$$) – Unclear how important reviews are for rankings, but likely affect CTR.
  • 32.
  • 33.
    Dupes Can ScrewUp Categorization & Rankings There are two dupe listings in MapsConnect. UNCLAIMED LISTING Category: Hardware Stores, Keys & Locksmiths CLAIMED LISTING Category: Keys & Locksmiths
  • 34.
    A Picture IsWorth a 1,000 Lost Reservations… 34 Sources
  • 35.
    The Mysterious Caseof DCNine Nightclub 35 https://www.tomtom.com/mapshare/tools/ https://mapsconnect.apple.com/ http://www.openstreetmap.org/ http://www.flickr.com Non U.S.? Check http://gspe21.ls.apple.com/html/attribution-38.html for geospatial & business listings sources. (Warning: Updates to new URL every few months)
  • 36.
  • 37.
    Monitor for LegacyBusiness Problems 37 • Moving Locations • Changing Phone #s • Rebranding • Acquisitions • Disasters • Crappy Local Listings Management Vendors You Hired Previously Because You Were Cheap…
  • 38.
    Near Term Considerations: •Make sure your business data is up to date on Apple Maps • U.S. Data Providers: - mapsconnect.apple.com - Axciom - Booking.com - Factual.com - GasBuddy.com - GreatSchools.com - Neustar Localeze - Parkopedia - TripAdvisor.com - Yelp.com 38 Non U.S.? Check http://gspe21.ls.apple.com/html/attribution-38.html for geospatial & business listings sources. (Warning: Updates to new URL every few months)
  • 39.
    Near Term Considerations •Claim all dupes and shut them down or recategorize them to the category you want to display • Get as many people as possible to report incorrect categorizations in Apple Maps via “Report an Issue” UI • Update Apple Maps data aggregators, including TomTom & OSM, to make all categorization as consistent as possible • For non-category keywords, like “copy keys”: • Target Bing rankings for SIRI queries • Implement app indexing on your iOS app • Mark-up website location pages with http://schema.org/Organization using the correct categorization. • If all else fails, consider submitting via one of these providers as their data is likely more • Brandify (Where2GetIt) • DAC Group • Location3 • MomentFeed • PositionTech • RioSEO • SIMPartners • Yext
  • 40.
  • 41.
    Millions of MoreThings… https://maps.apple.com/place?address=1 22%20W%20Neal%20St%0APleasanton %2C%20CA%20%2094566%0AUnited %20States&auid=471728985783404915 9&ll=37.660145128309622%2C- 121.87523612755341&lsp=9902&q=Ha p's%20Original%20Steaks%20%26%20 Seafood URLS = AM ID + Lat/Long + Name
  • 42.
    Further Reading • AppleMapsMarketing.com •iOS App Search Programmer Guide • Yext:Optimizing Local Search for iOS9 (reg req’d) TL;DR? andrew@localseoguide.com www.localseoguide.com/contact twitter.com/localseoguide 42