This document discusses the importance of search engine optimization and search engine marketing for non-profit organizations. It notes that 60-70% of visitors to charity websites come from organic search and paid search makes up 5-10% of visits. The document provides tips on optimizing a website to improve the user experience and reduce bounce rates, including keeping the site organized and tidy with clear navigation, minimizing 404 errors, and adding internal links. It also discusses tools for analyzing search keywords and traffic sources to inform content creation and advertising. The key recommendations are to review top performing pages and keywords, continuously create new content targeting relevant search queries, and optimize the website.