Subhranshu Biswal is an experienced IT professional with over 15 years of experience in IT delivery, operations, presales, project implementation, and vendor management. He has worked in roles such as IT Manager, Pre-Sales & Project Implementation Manager, Service Manager, and Team Leader. Currently he works as a freelance Project Manager. He has extensive technical skills and experience implementing solutions using technologies such as Windows, Active Directory, Exchange, firewalls, backups, and servers from HP, IBM, Cisco, and Dell.

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Subhranshu Biswal
Mobile: +971 569341798, Email: ssbiswal@gmail.com
Objective: Experienced and accomplished IT professionals to deliver enterprise solutions &
services with high integrity & efficiency while ensuring customer delight, business sustainability
& human values.
Career Overview:
 IT Infrastructure and Management professional experience with 15 years in IT delivery,
operations, presales, vendor & resource management and project implementation.
 Pre-Sales & Project Implementation Manager in Ricoh India Ltd. A 76 years enterprise
focused majorly on printer and photo copier segments and expanded in ITES as well.
 IT Manager at IMT, Hyderabad and setup the entire IT infrastructure for the campus,
integrated projects & processes, vendor coordination and build & mentor the IT team for
regular operations.
 Service Manager at Team Computers; experienced in managing end-to-end IT
support/implementation in onsite and offshore model. Worked with various customers like
Times of India group, Terex Vectra, ESPN, NIIT, Interglobe Technology, Xerox, Gupta Exim,
Honda, Pepsi, Sheela Foam, Mitsubishi Motors etc.
 Team Leader at Combined Resource; experienced in implementing the network setup,
managing the team of IT support & operations, providing training to the internal and external
users.
 Senior Network Admin at Net-vantage International Pvt. Ltd.; experienced in network,
server and windows support, implementation and deployment of nodal data and voice
network, AD and windows XP clients, troubleshooting and technical support.
 System Engineer at Penta-Four Communication Ltd.; experienced in installation of H/W &
S/W, troubleshooting & technical support, server monitoring and health check.
Key Technical Competencies:
 LAN & WAN
 Cisco core switch 4500, Cisco 2960 and PoE Switch, Cisco 2600 & 2900 Series Router
 Nortel Bay stacks L2 Switches 420 & 450 Switches, Nortel Passport L3 Switches 8006
 Firewall
 Cyberoam, Fort iGATE, Checkpoint, Juniper, Source Fire, SonicWALL.
 Mail Server
 MS Exchange 2003/2007/2013 & Lotus Notes 7.
 CCTV & Surveillance
 CP Plus, Zicom, Dahua, Prama.
 Backup Software
 Bright store ARC server
 VERITAS and Symantec Backup
 Microsoft Technologies
 Active Directory, Microsoft Cloud Azure, MS Office 365, DHCP, DNS, Proxy Server (NT4.0)
 Operating Systems
 Workstation: Windows 7/8/10, Windows XP, Linux etc.
 Server: Windows Server 2012/2008/2003/2000 and NT server 4.0
 Hardware
 IBM X Series Server & Storage
 Dell PowerEdge server & storage
 HP Rack/Tower/Blade server & storage
Professional Certifications:
 ITIL V3.0
 MCSE/MCP

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Product/On-Job Certifications:
 HP2-E51 Selling HP Cloud system and CI Solutions.
 HP2-E53 Selling HP Enterprise Solutions.
 HP2-K38 Selling HP Enterprise Storage Solution & Services.
 HP2-K37 Selling HP Storage Solutions & Services
 HP2-T31 Selling HP Enterprise Server Solutions and Services
 HP2-E58 Selling HP Converged Infrastructure Solutions.
 EMC Storage Certification (EMC Velocity Affiliate Development for Sales 2013)
 APJ - Server SALES Specialty
 Dell-Tower & Rack Server
 Dell BladesServerSolutionsTechnicalv3
 Dell Power Edge Server Technicalv3
 Dell SonicWALL Technical
 Dell Force10 C-Series Technical Overview
 Dell Power Connect LAN SAN Switching Solutions Technical
 Juniper Vision Certification
 Junos Operating System
Educational Qualification:
 MBA, IMT Ghaziabad, India 2015
 Honors Degree in Network-Centered Computing from NIIT, Delhi 1999
 Graduation from Utkal University, Orissa, India 1995
Career Experiences:
Simple logic Pvt. Ltd. Jun’2016 – Till date
http://www.simpllogic.com
Key Responsibility
 Currently I am working as a freelance Project Manager for Simple Logic Company to
implementation for ongoing projects.
 Successfully delivering IT Infrastructure type projects to agreed parameters of time,
budget, scope and quality.
 Successfully manage the relationship with the client and all the stakeholders.
 Develop a detailed project plan to monitor and track progress.
 Organizing and managing all phases of the projects to ensure on time completions .
Pre-Sales and Project Manager Oct’2012 - Jun’2016
Ricoh India Ltd. (Delhi)
Key Responsibilities
Pre-Sales
 As a Pre Sales Manager involved in detailed pre sales activities for Servers and Storage,
majorly for HP, IBM, Cisco and Dell products.
 Provided technical expertise for business critical projects like data center setup. Involved
in IT Infra. Disaster Recovery & Migration and POC support to sales and internal team.
 Develop/manage strong relationships with strategic clients and partners.
 Work with regional sales managers to provide pre/post-sales support. Worked with sales
team to design, propose and close new deals/opportunity with customers.
 Meeting with channels/customers to understand their current technical environment, key
business issues/drives and future technology requirements to provide technical solution
and implementation plan.
 Prepare the BOM (Bill of Material) for HP and IBM projects.
 Architecture/designed for few complex solutions using the latest technology in the
field such as establishing/extending Data Center/Microsoft Cloud Azure and IT setups.

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 Showcase product updates and technical solutioning to customers by elaborating the
technical capabilities and business benefits from senior executives to engineer level.
Project Implementation
 Project management for the region which included planning, design, Budgeting, resource
administration, status tracking and implementation.
 Data migration from physical server to Microsoft cloud Azure using as IaaS (Infrastructure
as a Service, PaaS Platform as a Service, and SaaS Software as a Service.
 Identified & developed vendors for the purchase of requisite products & services at cost-
effective prices; negotiating with them to provide quality services, as per schedule.
 Smooth project transition. Delivered multiple large IT Infrastructure projects for reputed
BFSI, PSUs, and central & state government agencies.
 Delivered projects for Data Centre implementation for manufacturing, healthcare,
education & other strategic business verticals.
 Managing customer centric operations & ensuring customer satisfaction by achieving
delivery/ service quality norms.
 Identify improvement areas & implement measures to maximize customer satisfaction.
 People enablement by planning training and programs.
 Implemented best practices for implemented and supported IT infrastructure projects.
IT Manager at IMT, Hyderabad Apr’2011 - Sep’2012
Key Responsibilities
 New campus setup and prepared network design & architecture and implemented.
 Executed projects and coordinated with vendors like IBM, Dell, HP, Net link, Cyberoam,
Cisco, Emerson, Ruckers, Reliance, Airtel, Siemens, and Soft Link Asia etc.
 Planned for implementation & deployment of devices like HP 460 BL server, cisco 2900
Router, Cisco 4500 core switches, Rucker Zone Director 3000 Wireless control, Cyberoam,
Firewall CR500ia, Cisco ACA, etc.
 Configuration of window 2008 server, Hyper-v, DNS, AD & Exchange, DHCP server,
Router, Firewall and Symantec Endpoint security 11.0
 ERP Implementation, Deploying, maintaining & monitoring IT systems & practices.
 IT Security policy framing & implementation. Setting up metrics & IT reporting systems
 Setting up/monitoring backup systems & processes and defining SLA process.
 Dealing with ISP and monitoring link usage/performance.
 Vendor management, negotiation, purchase and asset & inventory management.
 Establishing operations Team, starting from hiring till management.
 Managing/framing day-to-day support functions.
IT Manager (TSG) Jul’2006 - Mar’2011
Team Computers Pvt. Ltd., Delhi
Key Responsibilities
 Security Audits & Assessments, Security Metrics and Risk Management.
 Deploying, maintaining & monitoring IT systems & practices.
 Implementation of Firewalls (Juniper, checkpoint, Fort iGATE, Cyberoam), Cisco PIX
 Implementation of Antivirus (McAfee, Trend micro, Symantec).
 Setting up Metrics and IT reporting systems.
 Setting up & trouble shooting NIS, DNS, DHCP etc.
 Monitoring backup systems & processes.
 Dealing with ISP and monitoring link usage/performance.
 Vendor management & dealing with third party vendors.
 Asset management and infrastructure implementation.
 Service Improvement Plan (SIP) preparation and implementation.
 Managed a team of 25 engineers on onsite and customer locations.
 Managing performance, hiring and building team as required.

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Team Leader, Combine Resources, Delhi Aug’2005 - Jun’2006
Key Responsibilities
 Implemented voice logger with capacity of 100 agents licensed voice logger.
 Voice, Data Networking and monitoring the voice quality.
 IT audit and security policy framing.
 Implemented Windows 2003 as NOS with Active Directory.
 Taken care of new equipment installations and maintenance.
 Regular audit for equipment performance of systems, networking and telecom
equipments.
 As a lead shift management for the team and provide solution in case they face any
challenges.
 End user training and support to operations and other support functions.
 Purchasing and price negotiation with vendors.
 First level of escalation for any technical problems.
Sr. Network Admin Jan’2001 - Jul’2005
Net-vantage International Pvt. Ltd., Delhi
Net-vantage was a 150 seat Inbound/Outbound US and UK based Call Center. It provides e-
mail solutions through e-CRM based applications. Its counterpart was located at Ahmadabad
and USA. It was connected through IPLC link to each of them. The Voice and Data
communication is on VoFR/VoIP. I have been involved right from the project development
stage all through bringing the Call Center and all IT facilities up, running and administration.
Key Responsibility
 Taken care of the installation, configuration & deployment of 300 nodal data & voice
network.
 Implemented of Windows 2003 as NOS with AD and Windows XP Client.
 Technical co-ordination with Service Providers and System Integrators for trouble-
shooting and procurement.
 First level of escalation for any technical problems.
 End user training and support to Operations and other back office executives.
 Data backups and DR planning, LAN, WAN, Asset and Inventory Management.
 Server health checkup and status maintain.
 Monitor network connectivity.
System Engineer Jan’2000 - Jan’2001
Penta Four Communication Ltd., Delhi
Key Responsibilities
 Installation of all types of Hardware & software.
 Installation and troubleshooting of Internet, Dos and window.
 Installation & troubleshooting of printers, Multimedia products.
 Monitor Network connectivity.
 Solving all sorts of network problems.
 Server Room health check and status maintain.
Personal Details:
Passport No : B-5043285 valid till 2021
Visa : Holding UAE visa valid till 2019
UAE Driving License : Road Test (Final)
Marital Status : Married
Subhranshu Biswal