Telecraft E Solutions Pvt. Ltd., established in 2002, specializes in turnkey information and communication technology integration and deployment, serving sectors such as hospitality and large enterprises, with a commitment to customer-centric solutions and quality service. As an ISO 9001:2008 certified organization, they focus on delivering high-end product engineering life cycle solutions while fostering innovation and integrity. Their extensive expertise encompasses audio, video, power backup, and data networking technologies, supported by robust infrastructure and a skilled team dedicated to meeting clients' evolving needs.

2. Established
Incorporated in 2002
Business Focus
Turn Key Information Communication
Technology Integration deployment and
related engineering services
Clients
Hospitality, Indian Corporates, Mid size
MNC companies and divisions of larger
Fortune 500 companies
Services
Design, Supply, Installation, testing,
maintenance and support
Development Center
Gurgaon, Haryana, India.
Facts At A Glance

3. At the center of our vision has to be the Customer,
his changing expectations and demands.
- Abhishek Bhatia
Director - Telecraft E Solutions Pvt. Ltd.
Vision & Mission
A Trusted Technology Partner who provides high end, best of breed product engineering life cycle solutions.
To be viewed as a Partner of Choice by Clients, Business partners, Associates & Shareholders. To achieve our objective
in an environment that fosters honesty, fairness and integrity and a single minded focus on the success of our
customers
Core Values
Passion Act as owners. Do it right the first time
Professionalism Best knowledge. Best practices. Best efforts
Partners Create value and opportunities
Respect Treat each individual with dignity and fairness
Integrity A commitment to be honest, sincere and transparent in our dealings with our
customers, vendors and employees.
Collaboration Leverage collective efforts to deliver our best
Customer Success A commitment to surpassing our customer expectations and being an integral
part of their success.
Excellence in what we do A commitment to strive relentlessly to excel in our services, our processes, our
people and our technologies

4. About Us
Telecraft E Solutions Pvt Ltd was established in 2002
by leading technology professionals from the field
of voice and data networking solutions.
Over the past decade, we have built up considerable expertise in audio, video, power back up, voice and data
technology. With leading technology partners, we deliver innovative Information and communication technology
along with audio and video solutions to our customers in a cost-effective manner. Our unchanging dedication to
deliver cutting-edge technology with excellent service has made us the preferred service provider for providing
seamlessoperationalsupport.Wearetrustedbymorethan200enterprisecustomersacrossindustriesinIndia.
As an ISO 9001: 2008 certified organisation, we are committed to drive continual improvement and deliver quality
servicestoachievetotalcustomersatisfaction.
Philosophy
CustomerCentricity
At Telecraft we go beyond providing solutions. We work with our clients through technology and business changes
that shape their competitive advantage.Telecraft delivers high-quality, reliable and cost-effective IT services to clients.
We complement deep industry and technology skills and focus on business solutions with process frameworks and
applicationscapabilities.
Our integrated network of development facilities and Partners is complemented by onsite, offsite and near-shore
capabilitiesinallIndiamarkets.Thisenablesustodeliverhighqualityandservice,withoptimalcost-efficiency.
Our philosophy is that our customers’ business interests and success are the single most important focus for our
business.This is reflected in all our dealings with our customers and in the decisions we make on a day to day basis. As
wecontinuetogrowrapidly,thisphilosophycontinuestodriveourgrowthandensuresthatwenevertakeoureyesoff
thesuccessofeachoneofourcustomers.

5. Our Associations - AV
Our Associations - IT Certifications
Infrastructure
• Avaya Certified Partner and COE site.
• Cisco Select Authorized Sales and Support Partner
• Juniper Certified Select Partner
• Trained and Certified partner for Aruba and Ruckus WIFI systems
• Eaton Power Senate Member
• Systimax Commscope, Leviton, Panduit, Molex & Tyco Structured Cabling D&E and I&M Partner
• Polycom Authorized Sales and Support Partner
• AV Infocomm Member
• ISO 9001:2008
• Worldwide Presence - Aura Alliance International Partner
• Revenue Growth - 20% CAGR over the last three years. Profitable since inception.
• Telecraft is equipped with a variety of hardware and software platforms implemented on a robust infrastructure,
comprising premium networking equipment and connectivity links.
• Vast expanse of secure, ultra modern office space that can be scaled up easily. (Covered area of approx. 5000
square feet)
• High speed, very reliable fiber-optic broadband and Leased circuit internet connectivity.
• 24/7 failsafe power supplies with instant backup.
• State of the art network equipment and latest generation development environment.
- Systimax Commscope 10 Gigabit Passive Structured Cabling
- Extreme Networks Gigabit PoE Active Switching
- Avaya Aura S8800 MES Server Gateway Architecture with Video Touch IP
- Soft Video IP
- Hard IP
- Digital TDM and WiFi Phones
- Eaton Power Back Up Solution
- AMX, Kramer, Polycom and Radvision equipped Conference and Training Room

6. Our Services
Telecraft has a specialist team of consultants, skilled and qualified in various technologies and methodologies,
experienced in the construction process, and able to deliver the best combination of technologies alongside building
construction.
Telecraft's Technology Consulting team combines the business strategies and technology to improve process
efficiency with reduced costs. We work with our clients to understand their business needs and help them define and
executeplans.
• ApplicationStrategyandDesign
• BusinessValueAnalysis
• EnterpriseArchitectureandPlanning
• ProductEvaluationandSelection
• DataPrivacyandSecurity
• Consultation&Assessment
• Design & Architecture
• Implementation & Deployment
• Technology survey
• Asset analysis and evaluation
• Assessment and benchmarking
• Feasibility analysis
• Service/product definition
• Architecture and technology selection
• Dimensioning and capacity planning
• Cost analysis and optimisation
• Migration plan
• Vendor selection
• Detailed solution specification
• Trial definition
• Deployment plan
• Steer and Take Initiative
• Coordinate and Control
• Report
TechnologyConsulting
Ourservicesinclude
Network Assessment and Implementation
Analysis and Solution Conception
Solution Design
Solution Engineering
Program and Project Management
1ICT & AV Design
Consultancy

7. Telecraft undertakes comprehensive analysis of an enterprise's process and information. It involves a procedure to
encompassallITfacetsandcourseofactionsintoasinglepractice.
Enterprise Architecture solutions help to: Analyze, plan and execute changes with better approach. . Align various
platforms and technologies . Create the roadmap for developing IT architectural methodologies and achieving
businessgoals.Attainenhancedcomplianceandmorepredictableprojectresults.
• ArchitectureDesign
• StrategyConsulting
• OptimizationSolution
• Implementationplanning
• TechnologyConsulting
• SolutionArchitectureandManagement
• ImplementationandTrainingSupport
• ServiceLevelManagement
• DatabaseManagement
• NetworkPlanningandDesigning
• ApplicationAnalysisandMaintenance
• InstallationSupport
• RemoteITsupport
• Installation&ConfigurationofUPS
• TroubleshootingofIssues
• ScheduledSystemAdministrationActivities
• NetworkPlanningandDesigning
• EnterpriseNetworkTransformation
• NetworkConvergence
• NetworkSecurity
• TroubleShootingSupport
• InstallationSupport
• SoftwareUsageandProblems
• ApplicationQueries
• RemoteITSupport
• ProductUpgrading&Enhancements
Ourservicesinclude
SystemIntegration
InfrastructureServices
PowerBackupSolution
NetworkManagement
TechnicalSupport
2IT Integration and
Networking

8. A more flexible
workforce.
Avaya’s unified communications integrates multiple forms of communications, including telephony, e-mail, instant
messaging and video all across multivendor networks. Avaya’s open, standards-based UC software and hardware are
widelyrecognizedasthemostreliable,secureandcomprehensiveofferingsintheindustry.
Avaya’s contact center solutions include intelligent routing, self-service and proactive contact applications that drive
effective communications and transactions with customers. In addition, Avaya’s analytics and reporting platform,
AvayaIQ,providescompanieswithdetailedcustomerinformationthatimprovesprofitabilityandcustomerretention.
In today's fast-paced world and competing global marketplace, video conferencing (VTC) technology is one of the
mosteffectiveforcesdrivingourcommunicationsystems.Weofferfullycustomizablevideoteleconferencingsystems.
The company offers complete solutions that bring together telephony, messaging, networking, conferencing, and
customermanagementdesignedfortherequirementsofsmallandmediumenterprises.
Avaya’s diverse data portfolio is committed to delivering innovative technology, energy-efficient hardware, and
improvingtheeffectivenessofbusinessbycreatingasimplerandmoreeffectivenetwork.
ContactCentreSolution
Avaya Radvision Video Conference
Small & Medium Enterprise Communications
DataNetworking
3Unified
Communication

9. AudioVideoServicesandsupportoverview:
CorporateAVDesignandInstallation
• VideoconferencingandTelepresence
• CompletedesignandinstallationofallAVsystems
• Operationcenterdesignandinstallation
• Ongoing support services and project
management
• On-sitepersonnelandsupplementalstaff
• Completepost-saleandinstallationsupport
• 24/7/365HelpDesksupport
Corporate environments have varying needs, from
internal uses such as board meetings, executive
communications and training, to external uses like sales,
marketing and digital signage targeting potential
clients. Telecraft understands these requirements and
can develop a custom solution to accommodate any
businesscultureorarchitecturalvision.
• Boardrooms
• TrainingFacilities
• NetworkOperationsCenters
• Gymnasiums
• Cafeterias
• VideoandAudioConferencing
• DigitalMediaandSignage
Control Room Pro AV Design and
Installation
Telecraft solutions support critical
applications in:
Telecraft’s Control Room Group specializes in meeting
the unique requirements of mission critical facilities and
control center operations. We have the expertise
necessary to address the unique requirements of these
highly technical environments. Our expertise spans
across many industries such as Transportation/Traffic
Control, Telecommunications, Military, Government,
PublicUtilities,CorporateOperations.
• CommandandControlCenters
• WarRooms/SituationRooms
• NetworkOperationsCenters
• SecurityOperationsCenters
• EmergencyOperationsCenters
• CallCenters
• FinancialandEnergyTradingFloors
• PublicTransportationSystems
4Audio Video
Integration
EducationalProAVDesignandInstallation
Government & Military AV Design and
Installation
Higher education and training facilities require special
attention to the needs of both the instructors and
students. Integrating today's technologies to expand
teaching options through distance learning, visual
presentation, and audience feedback increases learning
andretention.
• Classrooms
• TrainingFacilities
• Auditoriums/Gymnasiums
• Cafeterias
• WayFinding
• VideoandAudioConferencing
• DigitalMediaandSignage
For local, state and national government as well as the
military, Telecraft has developed unique AV solutions to
meet every need for presentation, communication and
collaboration,whetheron-siteoroveralongdistance.
• SecureVideoconferencingCenters
• BriefingRooms
• CommandandControlCenters
• EmergencyOperationCenters
• CommissionChambers
• Courtrooms
• PublicMeetingAreas
• Auditoriums
• DigitalSignage
Hospitality & Entertainment Venue AV
Design and Installation
Stadiums & Arenas AV Design and
Installation
Hospitality and entertainment venues often require that
audiovisual technology is virtually invisible within the
environment. Some examples include theme parks,
museums, theaters, casinos, hotels and convention
centers.
• VideoandAudioDistributionSystems
• Office Automation, Security Displays and Camera
Controls
• SoundandMicrophoneSystems
• LightingandEnvironmentalControls
• ComputerandVideoDisplays
• Kiosks
• VideoandAudioConferencing
• DigitalSignage
Imagine vibrant digital signage displays that excite the
crowd at the latest sporting event, and dynamic sound
systems that enhance the concert experience. Make an
impact - quickly and impressively - with exceptional
audio and video systems, ensuring that your message is
distinctly seen and heard. Telecraft offers the best in
state-of-the art technology, providing AV systems that
are easy to navigate and seamlessly wired to give you
controlatasingletouch.
• LightingSystems
• SoundReinforcement
• LargeFormatDisplays
• NoiseandVibrationControl
• EnvironmentalAcoustics
• DigitalSignage

10. Manufacturing
Retails & Exports
Our Clients
Hospitality, Travel & Media
Legal & Finance
HOTELS & RESORTS
Business Processes & Software Development
Real Estate
A R C O P

11. Telecraft E Solutions Pvt. Ltd.
V-3/7, Ground Floor, DLF Phase-III,
Gurgaon, Haryana - 122001, India.
Regd. Office:
B-4/259, Safdarjung Enclave,
New Delhi - 110029, India.
Tel : +91 124 4538888
Fax : +91 124 4257119
© Telecraft E Solutions Pvt. Ltd. 2013