Session 1: Managing a Discussion

2. Say-it-right!
Session 1
Introduction
&
Managing discussions

3. Course Objectives
At the end of this course, participants will be
able to:
1. Express themselves coherently in English and
respond to queries at workplace.
2. Produce accurate English sentences and
vocabularies when performing verbal and
written tasks.
3. Demonstrate appropriate business writing
skills– enquiries, orders, confirmations.

4. In this session, you should be
able to:
1 introduce yourself to a
group
2 manage an informal
discussion
3 get your points across

5. Ice-breaking session
Do you know your friends?
• 3 statements about
yourself
• 2 true statements
• 1 untrue statement

6. Activity 1
1. How important is English language?
2. How to improve your English language
communication skills?

7. Activity 2
Get your points across…
• Making suggestions and giving advice
• Agreeing & disagreeing

8. Situation
You want to give all your customers an
inexpensive but unusual gift for the next
holiday celebration. It should be
something that will continue to remind
them of your company for many
months. What do you suggest?

9. Check your understanding
1. How do you introduce
yourself to a group?
2. How do you manage an
informal discussion?
3. What do you say to get
your points across?