2. Question Handling
Save questions to a formal Q & A session at
the end
The first question will generally tell if you have
successfully communicated your points
Take your time when answering questions.
Thank the person for their question and
acknowledge their view point
Do not get into an argument over differing
3. Question Handling
Do not wait until the actual presentation to hear
questions. Anticipate potential questions
during slide preparation
Maintain eye contact with the person asking the
question and include the entire audience in
your answer
If you cannot answer the question say so and
offer to get back later with the answer
4. Question Handling
Where possible address potential questions during
the presentation
The wrap up question and answer session presents
an opportunity to further explore the subject matter
and provides you - the presenter - with a chance to
reinforce your key points
The question and answer session should focus on
delivering additional information and not
repeating topics already covered
5. Summary
That completes our delivery on the topic of
Presentation Skills. Thanks to Emma, Anna, Siobhan
and Maurice for doing such a good job and a special
thanks to you, the audience, for your attention
