This document provides a summary of Venkata Satish Kumar Gudey's professional experience and qualifications. He has over 10 years of experience in software development, project management, quality assurance, and as a Scrum Master. He has extensive experience managing software development teams and projects across multiple domains and industries. He is proficient in various programming languages, databases, testing tools, and project management methodologies.
I am dynamic professional with more than 6 years of experience in IT applications. A decisive, pragmatic and inclusive Business Analyst who is an expert at analyzing business activities and then finding ways to make them more efficient. I have a successful track record of educating all levels of users on the methods and means to make processes more effective and productive.
• Seasoned data engineer with 9 years of experience in data warehousing business intelligence. Hands on experience in large scale, Massively Parallel Processing, distributed and highly available database systems. Having exposure on various domains like Banking, E-Commerce/Online payments, medical systems, Fashion Application Systems (FAS), Retailer, telecom industry and Logistics.
12 years of IT experience in Quality Assurance, Business Consulting, Process Improvements and experience in Testing, Maintenance and Mainframe Production Support, Project Management, Leadership, Planning and Execution
I am dynamic professional with more than 6 years of experience in IT applications. A decisive, pragmatic and inclusive Business Analyst who is an expert at analyzing business activities and then finding ways to make them more efficient. I have a successful track record of educating all levels of users on the methods and means to make processes more effective and productive.
• Seasoned data engineer with 9 years of experience in data warehousing business intelligence. Hands on experience in large scale, Massively Parallel Processing, distributed and highly available database systems. Having exposure on various domains like Banking, E-Commerce/Online payments, medical systems, Fashion Application Systems (FAS), Retailer, telecom industry and Logistics.
12 years of IT experience in Quality Assurance, Business Consulting, Process Improvements and experience in Testing, Maintenance and Mainframe Production Support, Project Management, Leadership, Planning and Execution
1. Venkata Satish Kumar Gudey
Mobile: (+91)9849205608
E-Mail: satishkumargv@yahoo.co.in
SENIOR IT PROFESSIONAL:
Software Development / Project Management & Scrum Master
Extensive exposure in driving critical assignments across the career with proven success in ensuring optimum results
P R O F I L E S U M M A R Y
• M.S.(Information Systems and Applications) with 10+ years of experience in:
Software Development Team Management System Analysis
Documentation Implementation Requirements Gathering
Test Case / Test Plans / Reviews WSR, PSR & Status Reporting Quality Assurance
Configuration Management Resource Management Client Interaction
• Hands-on experience in integration, verification & validation of specifications, project monitoring & control activities, change
management and defect tracking & follow up.
• In-depth understanding and analysis of Software Requirements and Application under Test (AUT), Software Development
Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Bug Life Cycle (BLC).
• Provided technical support to programmers. Handled production, scheduling, and processing, as well as job abends and
corrections, problem reporting, change control, and automation. Ensured SLAs were met and serve as point of escalation.
• Implemented batch jobs and schedules in a multiple mainframe and midrange processing environment. Position was
characterized by analytical decision making, diagnosis, and resolution by monitoring batch jobs per month via Control-M and
ESP.
• Proven skills in collaborating & liaising with Cross functional Team, Stakeholders, Business Analyst and Managers and
Development Team about the status, prospect issues or expected roadblock
• Resourceful in the creation & execution of test cases, test scenarios, bug documentation and bug tracking and creation of
Project documents like Test plans, Schedules, Release Notes and Defect Tracking reports
• Define the project process and metrics. Track and analyze for continuous improvement
• Facilitate scrum ceremonies such as (Grooming, Sprint Planning, Retrospectives, Daily stand-ups etc.).
• Mentored Project Coordinators while facilitating development team progress through retrospectives, grooming, planning,
software demos, and daily scrums for 2-week sprints.
• Coordinated distributed teams and define and prioritized business requirements to devlier targeted new business
capabilities.
• An effective leader with proven analytical, communication and problem solving skills
O R G A N I S A T I O N A L E X P E R I E N C E
Since October’14 with Xchanging Solutions, Chennai as a Scrum Master or Project Management
August ’14 to September’14 Direct Consultant since August ’14 to September’14 with Xchanging Solutions, Chennai as a
Scrum Master or Project Management
April 2014 to July 2014 Sub-contractor for Xchanging (Openwindow IT Pvt., Ltd) with Xchanging Solutions, Chennai as a
Scrum Master or Project Management
Jun’10 – April’13 with DST Worldwide Services, Hyderabad as a Scrum Master or Project Management
Oct’ 06 – June 2009 with Tetrasoft India Pvt. Ltd as Team Lead, Hyderabad as a Team Lead
July’ 06 – Oct’ 06 with Covansys India Pvt. Ltd, Chennai as Sr. Software Engineer(Associate Consultant - Projects (Level
3))
Oct ’03 to July ‘06 with I-Flex Solutions Limited, Chennai as Associate Consultant (InfoTech Encarta Pvt., Ltd.)
April ’02 to Oct’03 with Pentasoft Technologies Limited, Chennai
Key Result Areas:
• Involved in planning, defining and supporting incorporation of functional and technical business requirements and identify and
address project issues and risks.
• Manage day-to-day activities of projects and staff; communicate with project teams as necessary to ensure project
deliverables are on schedule.
• Monitoring project progress as per scheduled deadlines for various tasks and taking necessary steps to ensure completion
within time and effort parameters.
• Communicating with users/stakeholders to gather requirement specs and executing complex projects in close collaboration
with management, customers and stakeholders.
• Resourceful in mapping business requirements for process enhancements & translating these requirements into
functional specifications / User stories.
• Steered efforts for driving large engagements, serving as the lead professional and providing project management
guidance to other project managers along with guiding employees on best practice.
• Responsible for reporting team progress to management as well as ensuring that the development team have no obstacles
that would cause sprint delays.
2. • Provide direction to team including assignment of individual responsibilities, tasks and function.
• Facilitating for defining user stories / requirements with business using business standard techniques one-to-one or group
discussions.
• Mentor scrum masters in production driven development, release and iteration planning, and retrospectives. Assist other
scrum masters and product owner in facilitation technique for all scrum events.
• Reviewing Test Plan, Test Case documents,Test Bed Setup and Release Notes & Deliverables.
• Assisted in monitoring all mainframe systems and reporting performance issues to management..
• Reviewing functional and design specification documents and identifying Test Conditions, Ambiguities, Conflicts and Risks
associated with project.
• Analysing Business Requirement Document (BRD) and High Level Design (HLD) & Low-Level Design (LLD) technical
design documents.
• Preparing the Metric Benchmarking Reports, Historical Data Reports and Review Reports.
• Interacting with client side professionals for system study, requirements verification and analysis.
C E R T I F I C A T I O N D E T A I L S
• IBM DB2 Fundamental and Application Developer.
• ITIL Fundamental and Service Strategy (Intermediate).
• Scaled Agile Framework Agilist.
A C A D E M I C D E T A I L S
• 2002– Masters of Sciences (Information Technology), Bharathidasan University, India.
T E C H N I C A L S K I L L S
Languages: COBOL, JCL, Natural, DYL280, SAS*.
Operating Systems: MVS (z/OS, 390), Windows 9’x.
Databases DB2, Adabas, VSAM & IMS-DB*, Oracle.
OLTP CICS.
Tools: QTP9.2,Tibco Quality Center (QC) 10, ALM 11.5, Bugzilla ,Test
Link, Tibco and Microsoft Test Manager 2010
Others MS-Office, Visio, Clarity, VSS 6.0, Tortoise SVN, Provision, Becubic-FM, Smart Desk.
Address: Plot No. 78, House No. 11, 3rd
Main Road, CBI Colony, Perungudi, Chennai – 600 096
Date of Birth: 5th
January, 1977.
Note: Refer to the annexure for project details
3. A N N E X U R E
Research Technology: BOCOMP (Branch Office Compensation) - Loss Data Migration
Client: Libtery Mutual, USA
Period: October 2014 – Till Date
Role: Scrum Master / Technical Lead
Description: WC Claims is a conglomeration of various systems maintained by Liberty Mutual, for processing
Worker’s Compensation claims, namely BoComp, ESR, MCS, ExPRS.
BOCOMP:
The BOCOMP system is part of Commercial Market Department. The purpose of this system is to
provide compensation to the employees of a business, when they file Worker’s compensation
claims. BoComp interfaces with a number of other systems, either unidirectional or bi-
directionally. The System system captures all WC claim details from the fields, and provides all
associated claims processes for case management and Managed Care activities. The BOCOMP
system accepts WC claim data capture from claim offices, FAST, ExPRS for registration and first
report of injury. Indemnity, expense and some medical checks are printed locally and centrally.
BOCOMP accepts WC policy and claim statistical data from Lewiston. The functionality of
querying Special Claims Service Guide is also available in BOCOMP. This system is the major
source of WC loss detail for the Data Warehouse Network incorporating the Processed
Warehouse (HOCOMP) and the Loss Warehouse. It also generates various reports for the clients
and end-users.
Loss Data Migration:
OFAC segment which pass the validate data to LDW (Loss Data Warehouse, which
issues the cheque to claimant) was going to obsolete so, Liberty Mutual is going to
move all the OFAC activities into BOCOMP going forward. As a phase1 (initial
commit1) which is requirement gathering and mapping all the files of tables,
copybooks and files which OFAC deals with LDW.
Research Technology: MP BRE (Managed Payment – Business Rules Extraction)
Client: Libtery Mutual, USA
Period: April ‘2014 to September 2014
Role: Scrum Master / Technical Lead
Description: Managed Payments application is used to make the payments for the Medical bills
resulted from WC claim. Provides claim information to various vendors and also
process the provider information from Liberty Networks and sends it to Bill review.
• Process Process the Medical bills resulted from WC- Claim. Managed
Payment further process the bills which got from Bill review, based
on certain criteria either puts the payment on pending status and
sends it to BOCOMP for further review (to have someone from
claim’s department to look at the bill and to release it ) or sends the
payment requests for TDU for the payments which are not in
pending status
• Provides eligible claim data to different vendors like First health,
ACS, Progressive, MSC, Medrisk and Concentra.
• Process the Provider’s information like Liberty networks and sends it
to First health.
• Assigns the Liberty Claim ID to RAM’s claim’s and sends it to first
health for re-pricing.
• Processed payment information/Provider checks sends to LDW.
Research Technology: American Funds Services (AFS)
Client: Capital Group, Texas, USA
Period: Dec ‘2011 to March '2013.
Role: Scrum Master / Sr. Software Engineer
Description: American Funds is one of the nation’s largest mutual fund families, with more than
$900 billion in assets under management. Our funds are distributed through financial
professionals because we believe all investors benefit from ongoing professional
advice. We offer 30 funds, including stock, bond, money market and balanced funds,
which invest in securities from the United States and around the world. In addition,
we offer the American Funds Target Date Retirement Series® (available for IRAs and
tax-deferred retirement plans), college savings plans and a full line of retirement
solutions. Regardless of their investment objectives, all of our funds are managed
with careful attention to risk. Our unique combination of strengths includes these five
factors:
A long-term, value-oriented approach. We seek to buy securities at reasonable
prices relative to their prospects and hold them for the long term.
An extensive global research effort. Our investment professionals travel the world
to find the best investment opportunities and gain a comprehensive understanding of
companies and markets.
4. The multiple portfolio counselor system. Our unique approach to portfolio
management, developed more than 50 years ago, blends teamwork with individual
accountability and has provided American Funds with a sustainable method of
achieving fund objectives.
Experience investment professionals. American Funds portfolio counselors have
an average of 26 years of investment experience, providing a depth of knowledge
and broad perspective that few organizations have.
A commitment to low management fees. The American Funds provide
exceptional value for shareholders, with management fees that are among the lowest
in the mutual fund industry.
The American Funds are managed by Capital Research and Management
CompanySM
— one of the oldest and most respected investment firms in the country.
For nearly 80 years, we have followed a consistent philosophy to benefit their
investors.
Research Technology: Total Retirement Accounting Capabilities (TRAC)
Client: DST Systems (Kensas, USA)
Period: June ‘2010 to Dec ‘2011.
Role: Sr. Software Engineer
Description: TRAC is the pension plan recordkeeping portion of the TA2000 Mutual Fund System. It handles
both tax qualified and non-qualified plans. Tax qualified plans are retirement plans established by
an employer that meet specific IRS guidelines including these features:
• Contributions must be made with pre-tax dollars.
• Contributions must grow on a tax-deferred basis.
• Contributions and earnings are fully taxable when withdrawn.
• Employers may not discriminate against any employee’s plan participation.
• TRAC tracks invested monies for each participant in a plan.
TRAC handles not only Mutual Fund investment Vehicles (funds), it also handles stock, cash and
other types of investements.
Research Technology: CA-ITS (California - Inter Plan Teleprocessing System)
Client : Anthem BCBS - Blue Cross Blue Shield / Well Point (US)
Period: Oct ‘2006 / June ‘2009.
Role: Team Lead
Description: The nation's largest health insurer, Well Point (formerly Anthem), the company provides health
insurance and services, primarily under the Blue Cross and Blue Shield names, to about 34
million medical members in 14 states. ITS sends and receives Submission Formats claims (SF),
Remittance Formats Claims (RF), Disposition Formats Claims (DF), and adjustment to other Blue
plans external to Well Point on ITS. They are sent / received depending on which system is
designated as the home/host system for processing a claim. SF and RF are sent from the Host
system to the Home system, while DF is sent from the Home system to the Host system.
Adjustments can be sent in either direction.
An SF contains claims data needed to be processed by the Home system. A DF has the
processed claim information to be used by the Host system. The RF contains payment
information to be used by the Home system.
ITS sends claim information to the local claim systems within Well Point (WGS 2.0 Claims
Processing and STAR) via EDI. Disposition information is sent from the claims systems to ITS
along with Host claim information. ITS will also send/receive remittance information to the
finance system (Central Finance System).
WGS 2.0 Claims Processing processes all Host claims. STAR does not process any Host claims.
The ITS system resides on an IBM 0S/390 Mainframe The WGS 2.0 Claims Processing system,
the EDI system and the STAR Claims Processing system also reside on the same mainframe.
Information is passed from ITS to other Blue plans external to Well Point on ITS via NDM.
Research Technology: Corporate Procurement And Requisition System (CPARS).
Client : FORD North America
Period: Jun ‘2006 to Oct ‘2006
Role: Sr. Software Engineer (Associate Consultant - Projects (Level 3)
Description: Corporate Systems is replacing their legacy billing system with HiAffinity, a DSTi developed
system. This new application will fulfill the billing requirements at an enterprise level for many
billing groups and will potentially consolidate many of the billing efforts for DST Systems billing
into one flexible and scalable billing solution. In order to more efficiently transmit usable data from
all platforms within the TA2000 system(i.e. DFH, DFE, DTC), there are items that impact
HiAffinity processing and are being reviewed for possible gained efficiencies from the source
system. This Project addresses the highest priority items as identified by the TA2000, Finance &
Control and Corporate Systems teams.
Research Technology: Nationwide
Client: CITIBANK–NY–USA
Period: Oct ‘2003 to July ‘2006
Role: Team Member
5. Description: CBNA is Citibank North America, which caters to the retail/consumer banking industry in North
America. CBNA is primarily into consumer banking and folds under the Global Consumer Bank of
Citibank.
CBNA systems identify every customer against a Financial Institution Market Place (FIMP). Each
market place is a defined by a FIMP Code in the CBNA systems.
A major restriction of this FIMP based design is that customer relationships for access, pricing,
and combined statements cannot be cross-FIMP. In fact, a customer needs separate relationship
in each FIMP where they have an account.
If Citibank acquires another bank that operates in multiple states and allows relationship banking
across those states, the current design will cause some of those clients to lose that capability
when they are converted onto CBNA systems.
The aim of the Nationwide Processing Project is to remove the current customer experience
processing restrictions that are based on FIMP code while keeping the FIMP code in the data
structure and processing logic, because it supports the needed operational separation,
marketplace differentiation and legal requirements.
TRF – 11 Technical Request Form (TRF) deals with Re-investment of Certificate of Deposit (RCD). On the
month prior to the month of maturity of a CD, TIPS sends a CD reinvestment form to each
customer. The customer may fill in the form describing his/her reinvestment instructions, and mail
it to the RCD back office.
When the back office receives a customer's instructions for CD reinvestment, it uses the RCD
online system to warehouse the request.
On the day of the maturity RCD will process transactions according to the warehoused
instructions using a file, RCD has extracted from TIPS, for verification. Instructions may include
opening one or more new accounts with the funds, mailing the fund back to the customer via a
bank check or having the money transferred to an existing account.
TRF – 17 A Online Overdraft System (OLOD) is an on-line exception processing system that is used by
branches, business representatives and back offices to make decision regarding overdraft
processing. OLOD processes CAS, SI, and CITIGOLD account exception items.
The major functions of OLOD are as follows:
Item Processing For Exceptions
Authority Management Subsystem
Account Closing Process
Signature Verification Processes
Research Technology: Health Application Support
Client: ATHENA INC USA
Period: April ‘2002 to Oct ‘2003
Role: Team Member
Description: The Application covers (a) Policy Issuance & Transactions (b) Claims Handling (c) Rating On
Demand (d) Inquiry System (e) Health Interactive Claims System & (f) Online Policy Update
System. The project involves Application support of existing applications in Health Insurance
Domain to take care of (I) minor enhancements and (II) major enhancements mostly due to (a)
implementation of existing policies in new states in USA (b) introduction of new policies in one or
more states in USA, (c) Rate/terms changes & Regulatory changes.
6. Description: CBNA is Citibank North America, which caters to the retail/consumer banking industry in North
America. CBNA is primarily into consumer banking and folds under the Global Consumer Bank of
Citibank.
CBNA systems identify every customer against a Financial Institution Market Place (FIMP). Each
market place is a defined by a FIMP Code in the CBNA systems.
A major restriction of this FIMP based design is that customer relationships for access, pricing,
and combined statements cannot be cross-FIMP. In fact, a customer needs separate relationship
in each FIMP where they have an account.
If Citibank acquires another bank that operates in multiple states and allows relationship banking
across those states, the current design will cause some of those clients to lose that capability
when they are converted onto CBNA systems.
The aim of the Nationwide Processing Project is to remove the current customer experience
processing restrictions that are based on FIMP code while keeping the FIMP code in the data
structure and processing logic, because it supports the needed operational separation,
marketplace differentiation and legal requirements.
TRF – 11 Technical Request Form (TRF) deals with Re-investment of Certificate of Deposit (RCD). On the
month prior to the month of maturity of a CD, TIPS sends a CD reinvestment form to each
customer. The customer may fill in the form describing his/her reinvestment instructions, and mail
it to the RCD back office.
When the back office receives a customer's instructions for CD reinvestment, it uses the RCD
online system to warehouse the request.
On the day of the maturity RCD will process transactions according to the warehoused
instructions using a file, RCD has extracted from TIPS, for verification. Instructions may include
opening one or more new accounts with the funds, mailing the fund back to the customer via a
bank check or having the money transferred to an existing account.
TRF – 17 A Online Overdraft System (OLOD) is an on-line exception processing system that is used by
branches, business representatives and back offices to make decision regarding overdraft
processing. OLOD processes CAS, SI, and CITIGOLD account exception items.
The major functions of OLOD are as follows:
Item Processing For Exceptions
Authority Management Subsystem
Account Closing Process
Signature Verification Processes
Research Technology: Health Application Support
Client: ATHENA INC USA
Period: April ‘2002 to Oct ‘2003
Role: Team Member
Description: The Application covers (a) Policy Issuance & Transactions (b) Claims Handling (c) Rating On
Demand (d) Inquiry System (e) Health Interactive Claims System & (f) Online Policy Update
System. The project involves Application support of existing applications in Health Insurance
Domain to take care of (I) minor enhancements and (II) major enhancements mostly due to (a)
implementation of existing policies in new states in USA (b) introduction of new policies in one or
more states in USA, (c) Rate/terms changes & Regulatory changes.