Suja Selvamani is a business analyst with over 11 years of experience in business analysis for payment card domains. She has led programs of moderate to high complexity across geographies including the US, UK, Asia Pacific and Latin America. Some of her key experiences include: - Working on projects for Visa and Citibank involving payment card authorization systems, platform migrations, and testing. - Gathering requirements, managing stakeholders, and reviewing documentation and test artifacts. - Experience in the SDLC across implementation, support and project management.

1. SUJA SELVAMANI
1
Email
ID:
Suja.Selvamani@tcs.com
Contact:
+91
9840835796
Experience
Summary
• End-­‐to-­‐End
Business
Analysis
professional
with
11
+
years
of
exposure
in
geographies
spanning
across
U.S,
U.K,
Asia
pacific
&
Latin
America.
• Experience
in
Cards
domains
(Payment
cards
Issuing,
acquiring
&
Visa
association).
• Led
and
managed
programs
with
a
moderate
to
high
level
of
complexity.
• Skilled
professional
in
various
business
requirement
gatherings
techniques
• Good
experience
in
Stakeholder
management
• Excellent
analytical,
communication
and
interpersonal
skills.
• Strong
experience
in
every
aspect
of
the
SDLC
including
implementation,
support
and
overall
project
and
people
management.
Certifications:
• ISTQB
foundation
level.
• Certified
Scrum
Master.
Assignments:
The
details
of
various
assignments
handled
are
listed
below.
Client
name:
Visa
Inc.,
Project
name:
Visa
Authorization
system
Project
Description: Visa
Europe
provides
the
networks
to
its
member
banks
and
routes
the
authorization
messages
in
ISO
8583
format.
This
project
validates
if
there
is
any
change
in
message
formats
due
to
new
code
and
ensure
business
as
usual
is
unaffected
Project
Role:
System
Analyst
Systems:
SQL
server,
Base24.
Work
Location:
Reading,
United
Kingdom
&
Chennai,
India
Role
Description:
• Analyse
the
new
code
changes
and
its
impacts
to
Visa
Authorisation
switch
for
all
the
new
work
orders
pertaining
to
Business
Release.
• PowerPoint
presentation
walkthrough
with
Visa
clients
about
new
work
orders
and
its
impacts
to
Visa
switch
to
gauge
testing
scope
with
stakeholders
• Authorisation
switch
Journal
verification
(In
and
out
ISO
8583
messages
from
Visa
switch)
provided
by
Tools
Test
team
and
Identify
the
mismatch
between
base
code
and
test
code
and
investigate
the
Reason.
• Defect
Management
• Review
Test
Exit
Report

2. SUJA SELVAMANI
2
• Hands
on
knowledge
in
SQL
queries.
• Excellent
Knowledge
in
ISO
8583
message
format
and
its
different
messaging
systems.
• Prepared
payment
Cards
Domain
process
document.
Client:
Citibank
Project
Description:
Citibank
payment
cards
migrated
from
existing
platform
to
ECS+.
This
project
is
to
check
the
end
to
end
user
acceptance
testing
for
business
scenarios
in
newly
migrated
platform
Project
Role:
Business
Analyst
Systems:
ECS+
(Customized
Vision
plus)
Work
Location:
Chennai,
Singapore
and
Hong
Kong
Role
Description:
• Eight
years
of
experience
in
Citibank
payment
cards
Business
Analysis.
• Handled
various
countries
&
New
BIN
launches
end
to
end
business
requirements
gathering
• Stakeholders
management
–
Working
with
Citi
Business
(Asia,
UK,
US
&
Latin
America),
Project
office
(USA,
UK),
ITO
(Singapore).
• Expertise
in
Software
Testing
Life
Cycle
(STLC)
• Experience
in
gathering
business
requirement
from
client
through
various
techniques
like
conducting
workshop,
brainstorming,
questionnaire,
five
why’s
techniques
• Experience
in
creating
process
maps
using
swim
lane
techniques.
• Experience
in
preparing
used
cases
by
gathering
inputs
from
business
operation
team
• Experience
in
preparing
business
requirement
document
with
its
project
overview,
project
information,
objective
&
scope,
as
is
and
to
be
process,
business
rules
and
constraints,
terms
&
definitions,
stakeholder
information,
MOSCOW
priority
and
cost
budget.
• Experience
in
initiating
the
call
with
project
stakeholders
and
conduct
the
business
requirement
document
walkthrough
and
seek
sign
off
from
right
stakeholders.
• Experience
in
validating
the
Functional
specifications
document
and
do
the
traceability
matrix,
conduct
the
walkthrough
call
with
stakeholders
and
seek
sign
off.
• Experience
in
verifying
high
level
test
scenarios
provided
by
test
team.
• Review
test
cases
&
provide
appropriate
feedback
• Experience
in
providing
support
to
test
team
and
clarify
their
doubts
raised
against
requirements.
• Review
the
defects
raised
by
test
team.
• Participate
in
defect
calls
and
ensure
defect
is
raised
against
requirements.
Assign
the
priority
and
severity
of
the
defect.
• Review
operation
readiness
document
after
test
execution
completion.
• Post
implementations
provide
heads
up
to
BAU
team
to
perform
sanity
tests
in
production
environment.
• Experience
in
doing
root
cause
analysis.
Client:
VANTIV
LLC
Project
Description:
VANTIV
is
a
merchant
payment
processing
entity,
which
provides
processor
for
various
merchants
and
financial
Institutions
in
USA.
Worked
in
Onsite
(Cincinnati,
USA)
for
two
months,
to

3. SUJA SELVAMANI
3
understand
the
system
conversion
process
and
delivered
standard
operating
procedure
document.
Project
Role:
Business
Analyst
Work
Location:
Cincinnati,
USA
&
Chennai,
India
Role
Description:
• Understand
the
system
functionality
and
process
flow
with
VANTIV
SME
• Key
stroke
level
process
flow
gathering
• Prepared
as
is
and
to
be
process
maps
and
advising
offshorability
• Prepared
Standard
operating
procedure
document
to
support
transitions.
Client:
Citibank
Europe
Project
Description:
Dispute
system
migration
UAT
for
Nordics
countries
(Norway,
Denmark,
Iceland,
Sweden,
Finland)-­‐
Issuing
process
Project
Role:
Test
Analyst
Systems
:
ECS+
(Customized
Vision
plus)
&
Eclipse
UI
Work
Location:
Chennai,
India
Role
Description:
• Worked
as
a
tester
• Prepare
test
cases
for
Advance
Dispute
system
pertaining
to
Citibank
Nordics
issuing
business.
• Execute
the
test
cases
and
document
the
test
results
in
HP
quality
center.
• Defect
management
• Test
Exit
Report
• Post
production
support
and
Operation
readiness
handover
to
BAU
team.
Education
Summary
Degree
Year
Institute
Major
and
Specialization
Bachelor
of
Engineering
1999
to
2003
University
of
Madras
Electrical
and
Electronics
Employment
Summary
Dates
Organization
Current
Designation
Nov
2005
–
Till
date
Tata
consultancy
Services
Manager
I
hereby
declare
all
the
above-­‐mentioned
details
are
true
and
to
my
best
Knowledge