Narendra Tomar is seeking a manager position in quality management with over 10 years of experience in project management, business analysis, and software testing in the banking and financial services domain. He has extensive experience as a test manager and business test analyst, with skills in requirements management, testing methodologies, SQL, data analysis, and test automation. His experience includes managing testing for large projects at IBM and HSBC involving data warehousing, ETL testing, and liquidity risk management.

1. Narendra Tomar
Flat No.1003, 10th Floor, Plot Nos. 5/5A, Sector-34C, Geetanjali Heights Society, Kharghar, Navi
Mumbai 410210
Mobile: +91-9923146116 Mail-ID: NARENDRA.TOMAR001@GMAIL.COM
Seeking manager ship challenges in Quality Management Function
Business Test Analyst/Test Manager
• I am a highly dedicated and motivated individual with a desire to learn; experience of managing a
team; seeking an opportunity that will utilise my technical and educational expertise to the maximum
for the overall benefit of the organisation.
• Around 10 years of total experience in project management, business analysis and software testing in
BFSI domain.
• Previously worked as a Business Test Analyst for Liquidity Management Programme.
• In-Depth understanding of diverse domains like Investment and Retail Banking, Financial Services
when at IBM, Cognizant, and ISC Software.
• Extended expertise in Requirements Management, Business Process Reengineering, Requirements
Prioritization, Non Functional Requirements, Impact Analysis, Change Management, System Testing,
UAT coordination, High level design and delivering projects using Agile and Waterfall methodologies.
• Experience in preparing project proposals for bids, presenting proposals to client, developing SOW’s
and communicating with client for sign offs and approvals.
• Experience with ETL testing.
• Extensive Data Analysis using SQL Server 2008, MS SQL, MS Access, MS Excel.
• Experience in System Testing and driving UAT activities.
• Persuasive communicator with good relationship management skills with the ability to relate to
people at any level of business and management.
• Personal accountability, excellent attention to detail and strong stakeholder management skills.
• Sound understanding of Financial markets products, terminology and front to back office workflows.
Domain expertise: Retail Banking, Investment Banking, Regulatory Reporting (BASEL ACCORDS II & III),
Liquidity Risk.
Proficiencies
Core Strength
• Project Coordination • Business Requirement Study • Test Execution Management
• DWH and ETL Testing • Manual Software Testing • Test Automation Tools/Scripts
• Test Planning & Design • Multiple Platforms (OS) • Team & People Management
Education
• B. E. (Computer
Science & Engg.), from
Technocrates Institute
Of Technology, Bhopal
(2006) with First Class
(64.91%)
Training& Certifications
• Trained on PL/SQL,
Database concepts,
Oracle Architecture,
Introduction to UNIX,
Career Scope
IBM India Pvt. Ltd., Mumbai
Test Manager ( April 2013 to Till date)
Responsibilities:
• Primarily engaged in Test Management from planning to test
execution and error resolution.
• Managing all phases of Testing Life Cycle including study of
functional specifications.
• Responsible for test planning, creation of system test
cases/traceability matrix, test cases & QA scripts etc.
• Involved in SQL automation process, advanced
transformations of data, with focus on data cleansing and

2. UNIX (detailed),
Winrunner, Quality
Centre and on QTP
• Trained further on
Level 1 - Investment
Banking & Brokerage
and other Banking
domain aspects
Technical Skills
• Servers: Citrix Servers
• Operating System:
WIN 2000/2003
Server, UNIX (IBM AIX
5.0)
• Languages: T-SQL,
PL/SQL
• Databases: MS SQL
Server 2008, Oracle
• Test/QA Tools: Quality
Center (11.0), QA
Wizard (4.0),
Winrunner (7.0),
QTP(10.0)
• Other Tools: TOAD
9.0, SQL Profiler, SSRS,
RDC,
• Utility: MS Office 2013
redundant data.
• Contributing to test execution of System, Integration testing
as well as ETL testing using Extract, Transform and Test
methodology.
• Preparation & review of Test Strategy, Test Estimations,
Resource Planning, Detailed Test plan, Test Coverage /
Requirements Traceability Matrix, Test Execution & Defect
Report, Test Summary & Closure Report for Management &
Stakeholders / Client.
• Preparation of High-level test scenarios, based on effective
understanding of Business and Functional requirements
specification documents.
• Preparing and giving software demos to clients regarding
usefulness of the product and services.
• Experience in preparing project proposals for bids.
• Presenting proposals to client.
• Developing SOW’s and communicating with client for sign offs
and approvals.
Achievement:
• Received ‘Award of Effectiveness’ from client Metlife for providing
high quality of deliverables.
• Received ‘Deep Skill Adder Award’ thrice continuously for last 3
quarters from client Metlife.
Cognizant Technology Solution India Pvt. Ltd., Mumbai
Business Test Analyst (Dec 2010 to April 2013)
Responsibilities:
• Joining as a Team member for Testing, progressed to the
reported role.
• Primarily engaged in Test Management from planning to test
execution and error resolution.
• Managing all phases of Testing Life Cycle including study of
functional specifications.
• Responsible for test planning, creation of system test
cases/traceability matrix, test cases & QA scripts etc.
• Involved in SQL automation process, advanced
transformations of data, with focus on data cleansing and
redundant data.
• Contributing to test execution of System, Integration testing
as well as ETL testing using Extract, Transform and Test
methodology.
• Experience in preparing project proposals for bids,
presenting proposals to client, developing SOW’s and
communicating with client for sign offs and approvals.
• Define process, development, testing and maintenance
strategies, write requirements and documentation.
Achievement:
• Received the Best Performer Award from the team.

3. ISC Software Pvt. Ltd., Bhopal
Senior Test Analyst (Sep 2006 to Oct 2010)
• Initiated the IT career in September 2006 participating in
projects in testing function and reported to the Test Lead.
• Led a team of 5 resources in test planning process and
contribute in creation of test plan.
• Responsible for development of system test cases and
traceability matrix.
• Involved in test execution of System and Integration testing
• Provided Test Documentation to the development team and
monitored error resolution.
Personal Details
Date of birth: 12-Jan-1985
Languages known:
English – Full professional proficiency
Hindi – Full professional proficiency
Japanese – Elementary proficiency
ANNEXURE
PROJECT DETAILS OF NARENDRA TOMAR
Project Data WareHousing
Client Metlife Insurance – US
Duration 29 months
Team Size 10
Environment DB2, QC(9.2), MS Office 2010, Windows 7 Professional, Informatica, Mainframe
testing
Details Metlife DWH(Data Warehouse) contains IBDW,IDW,SDM and PDG
IBDW :
This is one of the line of Business which Metlife uses for selling insurance to
individual (end customer) as an individual business.
It is used to bring together information from multiple operational systems and
external sources into a single, integrated central database.
The IBDW will be the primary source used to load the downstream Operational
Data Stores (ODS) and Data Marts for Individual Business.
IDW :
Institutional business is a line of operation for MetLife
Data from multiple feeds converge into a single, central Institutional
Datawarehouse. Data from IDW is then populated in Marts
SDM:
It stores the data of producers and their sales information.
Premium amount calculation done in SDM which required for Micro Strategy
reporting. Micro Strategy can be Producer wise annual sales report, Financial year
wise producer sales report, Product wise annual sales report etc. Annuity systems,
GDC and EPI are the up streams for the SDM.
PDG:
IDSI involves in the process development of people like advisors, managers of

4. MetLife, New England Financial and MetLife resources sales organizations. For
recruiting, selecting and hiring the people we have contractor named TALEO. It is
primarily responsible to maintain the relationship with IT, consultants, and vendors,
internal end users. The information related to producers who works for MetLife will
be maintained in Practice Development Group, and it helps in tracking the producers
sales and goal performance. For the Producer professional development, IDSI has
contracted an outside vendor, Cornerstone on Demand (“CSOD”) to provide a
learning management system (LMS)
Role Test Manager
Responsibilities • Participate in test planning process and contribute in creation of test plan.
• Contribute to the creation of system test cases and traceability matrix.
• Contribute to the test execution of System and Integration testing.
• Create advanced transformations of data, with focus on data cleansing and
redundant data.
• Writing test cases and QA scripts.
• SQL automation process using DB2.
• ETL testing using Extract, Transform and Test methodology.
• Documenting, tracking, and communicating bugs with business analyst,
configuration team and development team.
• Creating reports for various stakeholders, attending management meetings,
and daily calls.
• Develop complex SQL scripts that validate business requirements and source to
target mapping within the data warehouse.
• Identify, debug and clearly articulate defects from database queries.
• Create consolidated resource plan for offshore and onshore team.
• Create Level 0 and Level 1 estimates for testing.
• Creating invoice report and sending it to the Offshore Program Manager.
• Creating metrics to measure productivity of the team resources.
• Preparing and giving software demos to clients regarding usefulness of the
product and services.
• Experience in preparing project proposals for bids.
• Presenting proposals to client.
• Developing SOW’s and communicating with client for sign offs and approvals.
Project Liquidity Management Program
Client HSBC Bank PLC – UK
Duration 19 months
Team Size 20
Environment Microsoft SQL Server 2008, QC(9.2), RDC, MS Office 2010, Windows 7 Professional,
Informatica
Details The Liquidity Management Programme (LMP) Project aims to collect data for GBM
businesses in the APAC, Middle-east, Europe and Latin America regions, and use a
FINARCH tool to deliver this data into the Global Liquidity Reporting dataset.
The objectives of Liquidity Management Programme are:
• Honouring all cash outflow commitments (both on- and off-balance sheet) on
an on-going, daily basis.
• Avoiding raising funds at market premiums or through the forced sale of

5. assets.
• Satisfying statutory Liquidity reserve requirements and understand the
Liquidity Risk associated.
• Generation of FSA 047 and 048 reports for daily cash flow mismatches
Role Business Test Analyst
Responsibilities • Define process, development, testing and maintenance strategies, write
requirements and documentation.
• Led a team of 20 Software Engineers and revamped business processes, and
acting as a POC between the onshore and offshore
• Developed and monitored project effort estimation, project timelines.
• Requirement Analysis and identify business requirements gaps and
communicate that with the Onshore Leads.
• Develop process diagrams for the QA team to help them understand the
data flow from various sources.
• ETL testing using Extract Transform and Test methodology (using SSIS
packages).
• Successfully create and implement Test Harness a SQL automation process
using Windows script for Microsoft SQL Server 2008 this helped reduce
turnaround time by 70%.
• Creating reports for various stakeholders, attending management meetings,
and daily calls.
Project Credit Risk Management (Customer Acquisition System)
Client BARCLAYS BANK PLC - UK
Duration 9 months
Team Size 14
Environment Toad For Oracle(9.0), IPSwitch WS_FTP Professional(9.0), UNIX (IBM AIX 5.0),
QC(10.0), RDC, MS Office 2007, Windows XP, Citrix Servers, Text Pad(4.0), Ultra Edit
32 Professional, Text/HEX Editor(10.00C), QTP(10.0)
Details CAS is Customer Acquisition System. Through different mode of channel all the
credit card applications are feed to CAS system for processing. All the credit card
applications are processed by Vectus (which is part of CAS system) workflow based
on rules in the flow database. Vectus calls CAPSCAN for postal code verification. SDS
is a decision system which takes the decision for the incoming applications. Vectus
communicates with Experian and Equifax for credit reference checking.
Role Test Lead
Responsibilities • Participate in test planning process and contribute in creation of test plan.
• Contribute to the creation of system test cases and traceability matrix.
• Contribute to the test execution of System and Integration testing.
• Participate in software project planning and contribute in creation of software
project plan.
• Involved in software audit process.
• Involved in automation process using QTP tool with Automation COE team.
• Documenting, tracking, and communicating bugs with business analyst,
configuration team and development team.
• ETL testing using Extract, Transform and Test methodology.
Project Smile Brands Finance (Account and Loan Management)
Client Smile Brands Incorporation - USA
Duration 21 Months

6. Team Size 4
Environment Dbbide, CoreCard Card Management Software, SQL Server 2005, T-SQL, Visual C++,
MS Office2003, Windows 2K/NT, Crystal Reports, SSRS
Details Smile Brands Finance is an account and loan management system. It provides loans
for dental treatment purposes domestically.
Role Senior Test Analyst
Responsibilities • Participate in test planning process and contribute in creation of test plan.
• Contribute to the creation of system test cases and traceability matrix.
• Responsible for weekly assignments to test engineers.
• ETL testing using Extract, Transform and Test methodology.
Project First View (Prepaid Card Solution)
Client First View Incorporation - USA
Duration 13 months
Team Size 25
Environment Dbbide, CoreCard Card Management Software, SQL Server 2005, T-SQL, Visual C++,
MS Office 2003, WIN 2K/NT, Discover Simulation System, Crystal Reports, SSRS
Details First View is the premier industry leader in electronic transaction processing
services both domestically and internationally. First view offers prepaid card
services including gift cards, electronic fuel and transaction processing, and
payment services.
Role Test Analyst
Responsibilities • Participate in test planning process and contribute in creation of test plan.
• Contribute to the creation of system test cases and traceability matrix.
• Lead a team of 5 Test Engineers for CoreDispute and CoreAuth Modules.
• Responsible for weekly assignments to test engineers.
• ETL testing using Extract, Transform and Test methodology.
Project Fingerhut (Credit Card Solution)
Client Fingerhut Incorporation - USA
Duration 17 Months
Team Size 15
Environment Dbbide, CoreCard Card Management Software, SQL Server 2005, T-SQL, Visual C++,
MS Office 2003, WIN 2K/NT, Crystal Reports, SSRS
Details Dbbide, CoreCard Card Management Software, SQL Server 2005, T-SQL, Visual C++,
MS Office 2003, WIN 2K/NT, MasterCard and VISA Simulation System, HTML, Crystal
Reports, Java, SQL Profiler, SSRS
Role Test Analyst
Responsibilities • Contribute to the creation of system test cases and traceability matrix.
• Responsible for defining test data for system testing.
• Contribute to the test execution of System and Integration testing.
• Documenting, tracking, and communicating bugs with business analyst,
configuration team and development team.
• ETL testing using Extract, Transform and Test methodology.