Raj Kunwar Singh_PM_Testing

Raj Kunwar Singh
Mobile: 9999746775
rajkunwar@gmail.com
____________________________________________________________________________________
Total IT Experience: 10.5+ Years exp in software industry and performed various roles of E2E Project management (testing) in
multi-vendor, mainframe application testing (BFSI), Travel application GUI testing and web testing
 Working with TATA Consultancy Services Ltd (TCS), since May, 2007 to till date. (More than 7.5 year)
 RDM India Pvt. Ltd. Gurgaon, (Dec 2005–May-2007). Total Approx 1Year and 6 Months.
 Centre for Software Excellence India Ltd.(New Delhi) (Feb2004–Dec 2005). Total 1 year 11 Months
10.5+ years of experience in IT industry involving vast experience in software quality assurance, testing Mainframes, Web and GUI
applications in a wide variety of environments. I have worked primarily in the domain of Credit Card services, financial services,
Insurance and banking services and Travel domain. I have worked extensively on Bugzilla, HP Quality Center test management tools,
Quality assurance tool (ITB and ITOX) and Defect management tool Team track. Currently working as a E2E Project Manager
(Testing) for American express on behalf of TCS and Key responsibilities include E2E requirement gathering, E2E preparation of test
strategy, test plan, test cases, executing test cases, managing defects, team engagement and implementation etc.
I have experience in interacting with customers (E2E Project Managers, Solution Analysts, Business Analysts and Test Managers)
from offshore.
Area of Expertise:
• 10.5+ years of extensive hands-on experience in System Analysis, Design, and Testing for Mainframes, GUI Client and Web based
applications
• Excellent understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Testing Methodologies
from project definition to post-deployment documentation.
• Experience in Mainframes, Client/Server & Web Based Application testing.
• Vast exposure of Test Management Tool: HP Quality Center 9.2/10/11.5
• Involved in end to end project life cycle and have good experience in Delivery Management, Test Management and Quality
Management
• Complete understanding of Loan life cycle including loan origination system, loan Servicing system, Collection & Claim, Statements,
Customer letters, Payments, Late fees etc.
• Complete understanding of the Client specific lending system tools (Securitization manager, FLT manager, Guarantor fee system)
• Handled the E2E project under Agile and Waterfall methodology.
• Strong proficiency in System Functional Testing, Negative Testing, Boundary Testing, Stress Testing, User Acceptance Testing,
Integration Testing, GUI & Accessibility Testing and Regression Testing.
• Proficient in writing and executing Test Scenarios, Test Cases, Reporting and Tracking Defects
• Strong proficiency and expertise in creating Test Strategy & Plan, preparing high level sizing, post analyze sizing and estimation.
• Possess excellent analytical, problem solving, communication and Project Management skills
• Point of contact of any E2E (End to End) related issues related to test data, environment setup, PCOE Testing etc.
• Expertise in requirement gathering, fit/gap analysis, documenting design, test planning and execution and overall configuration
and implementation planning
• Lead and manage development of overall end to end test strategy, test plans for individual test phases (System Integration, UAT,
Performance testing). Oversees day to day delivery and management of the testing program, including general direction for assigned
work area & off-shore resources.
• Also adept in handling multiple projects as well as conflicting demands and priorities effectively under time constraints
Raj Kunwar Singh-E2E Project manager (Testing)Page 1

Academic Qualifications:
• Executive Post Graduate Certificate in Management (Institute of Management and Technology Ghaziabad)
• Bachelor of engineering obtained in computer science from Ch. Charan Singh, Meerut with First class (72%)
• Intermediate from U.P. board with First class (65 %).
• X Standard from U.P. board with First class (72 %).
Skill Set
Testing Tools : HP Quality Center 9.2/10/11.5, Bugzilla, ITB, ITROX and Team track
Databases : VSAM, SQL Server 2005 & PL/SQL
Version Management : VSS.
OS : Windows 1998/2000/2003/2008 and Win XP.
Mainframes : CICS, File Aid, TSO (Reports, NDM Jobs, Data Sets and VSAM files)
Lending system Tools : Securitization manager, FLT manager, Guarantor fee system
Certification:
Certified travel consultant from LSY system, Lufthansa.
Certified ISTQB foundation level from ITB india.
Learning Curve Simulation leadership Workshop from enPARADIGM
Professional Experience
1. Sep 2013 – till today
Current Designation: AST (Assistant Consultant)
Role: E2E Project Manager (Testing)
Company: TATA Consultancy Services Ltd (TCS)
Location: Gurgaon, Haryana
Customer: American Express ® Cards - americanexpressindia.co.in
Project: E2E test management for Amex project and to work with multiple vendors.
• As E2E Test Manager managed the impacted AMEX applications test activity by supporting and coordinating the Test Managers of
the respective applications.
• Responsible for creating the E2E Test Strategy and Test Plan.
• Ensure any open issues/and or risks are documented prior to moving to next testing stage.
• Ensure Business Sign-off on test prior to any application releases code into Production
• Trained the team members on testing and audit best practices.
• Determined the testing risks and resourcing issues related to the project escalate as needed.
• Provide Training to the team on QC and other test deliverables and processes as required.
• Testing status reporting to the project team and senior management on progress of test execution and defects resolution during
SIT & UAT test phase
• Facilitate meetings with teams as required including daily defect/execution meetings and helped the project team to trouble shoot
and follow up on defect resolution
• Implemented software testing methodologies as per American Express standard and SOX compliance
• Provide daily and weekly test report status updates to senior management on test results
• Create PAS (Post Analyze Sizing) as per the project testing scope and requirements
• Conduct daily test team status meeting and coach the test resources as required in Analyze, Design, Build and Test execution
phase
• Conduct RBT (Risk Based Testing) and obtain the scores from business and DEV team to determine the requirement testing risk
• Provide post implementation support after the production deployment.
• Co-ordinate set up of SIT and UAT test environment
• Test data analysis with the test team and conduct the meeting with data sources to create the test data as per the SIT and UAT test
conditions and scenarios.

• Manage the end to end SIT QA test phase and support UAT test phase
• Mentor and manage the testing resources team by resolving any issues and concerns.
• Reviewed the test cases/scripts with the project and business team to determine if additional test cases are required as per the
requirements
• Determined the testing risks and resourcing issues related to the project escalate as needed.
• Conducted and chaired the meeting with business analyst, architects, developers, external vendors and other product teams to
discuss the project requirements, dependencies and integration of application components with other units
• Develop the testing traceability matrix as per the business requirements
• Help the team in validating the records in backend DB2 tables using SQL Developer
• Ensure the environments and data are established before the test execution
• Facilitate meetings with teams as required including daily defect/execution meetings
• Helped project team to trouble shoot and follow up on defect resolution
• Implemented software testing methodologies as per American Express standard
• Set up and manage Quality Center usage for test asset management, reporting and reusability.
2. April2013 – Aug 2013
Role: Project manager and Delhi SPOC of Testing stream
Project: Testing Updates and Enhancements in Mainframe and Web application
Customer: Loyds Banking Group – Scottish Widows
Roles and Responsibilities:
 Leading a testing team of 30 members.
 Managing resource allocation and Monitoring their activities
 Responsible for deliverables on time for each platform
 Involved administration activity from Delhi Team
 Daily interaction with account Manager for each day status reporting.
 Resolving queries by having regular meetings with team.
 Estimating effort for work items and managing the billing & Cost.
 Established project in Delhi and created proper induction plan each associate
3. Jan 2012 – Feb 2013
Project: Testing Updates and Enhancements in Mainframe application
Customer: Discover Financial Services – Student Loan Corp
Student Loan Corporation is the subsidiary of Discover Financial Services, which provides loans for educational purpose. The SLC
originates, purchases, holds, sells and services student loans. SLC is one of the leading originator and service provider of student
loans. DIPLOMA is a project based on Banking and Financial Services on IBM mainframes system. It takes care of the processing and
servicing of the student loans. The various reports and information related to the issuing of loans is processed by the system.
Currently engaged in requirement analysis, test plan and test cases, test cases review and testing for implementation and support of
Loan Servicing applications for CITI - Student Loan Corporation, USA.
Roles and Responsibilities:
 Leading a Mainframes testing team of 15 members.
 Managing resource allocation and Monitoring their activities
 Understanding and analyzing the requirements sent by the customer

 Daily interaction with on-site counterpart.
 Interaction with Business stakeholders whenever required.
 Resolving queries by having regular meetings with clients.
 Creation of Test Plan document.
 Estimating effort for work items.
• Maintained test cases, test scripts with emphasis on modularization.
• Identified regression test cases for Automation.
• Writing and closing defects using test management tool.
• Metrics collection and reporting.
 Acted as a quality assurance subject matter expert and advocate on an ongoing basis to communicate and educate others
on QA best practices; mentor junior team members.
4. May 2007 – Dec 2011
Project: Citibank – Student Loan Corp (From May 2007 till Dec, 2011)
The Student Loan Corporation (SLC) provides a full range of education financing products and services to meet the needs of more
than 1.8 million students and 3,000 schools nationwide. The SLC is a leading originator and holder of guaranteed student loans in the
United States. The company was previously a division of Citibank (New York State) and became a New York Stock Exchange- listed
corporation (NYSE: STU) in 1992. Citibank remains the majority shareholder. DIPLOMA is a project based on Banking and Financial
Services on IBM mainframes system. It takes care of the processing and servicing of the student loans. The various reports and
information related to the issuing of loans is processed by the system. Currently engaged in requirement analysis, preparing
functional and system test plan and test cases, test cases review and testing for implementation and support of Loan Servicing
applications for CITI - Student Loan Corporation, USA
Roles and Responsibilities (From may, 2007 till Jan 2012):
 Assessing the information needs of the users and validating them.
 Creation and execution of test cases using test management tool.
 Writing and closing defects using test management tool.
• Worked with TCS on-site Counterpart and coordinated with offshore team for delivering the project on time without any
slippage.
• Provided all functional, business & technical knowledge to offshore for all testing projects.
• Coordinating with my TCS on-site counterpart and CITI Subject Matter Experts
• Understanding and analyzing the requirements sent by the clients
• Creation and modification of system, functional and regression test cases for diploma system for efficient and error free
testing
• Ensuring completeness of testing (Requirement mapping to Defect closure) using Quality Centre 9.2/10.00
• Involved in all client meetings started from BRD review to implementation of different functional areas of diploma system
• Executing the functional, system, integration and regression test cases
• Validation and Review of test cases to make them in sync with the business requirements.
• Reassigning, correcting and Verifying the defects
• Tracking the DR fixing in all the components of the servicing system and ensured that corresponding test cases are executed
using Quality Centre 9.2/10.0
• Development of a regression testing and quality control scripts and processes, using (Quality Centre 9.2/10.0)
• Managing Resources, estimation and allocating work
• Daily status reporting and conducting on site-offshore status meets.
• Attending Client meetings.
5. Dec 2005–May-2007
Designation: Software test Engineer
Company: RDM india pvt ltd, Gurgaon

Project: FACE (Future Air core Environment)
FACE project was developed by UNISYS and Hex aware Technology. The objective of this project is to customize the Airline passenger
solution and the major part under this project is “Back Office Agent”, “Reservation Agent”, Airport Agent” and Admin Reservation
Agent” Carried out the following activities:
- To provide the Back Agent activities.
• To provide the customized reservation activities.
• To Provide the Check-in and Check-out facility at airport.
• To give admin rights to reservation agent.
Roles and Responsibilities taken:
• Understanding the functionalities of the module
• To give the suggestion for verification and validation concept.
• Client sends us a work package of test design specification, check the specification and gather the causes of the related
script.
• Black box testing, Using ITROX for functional testing and Using ITB for creating the test script.
• Co-ordinating with Client for daily work status.
• Team Track (Defect management tools) for reporting defect to Alpha Team.
• Worked as transport consultant for TACA, British etc airlines.
• Create and execute the automated script by using the SILK Test
6. Feb2004–Dec 2005
Designation: Software quality tester
Company: Center for Software Excellence India Ltd.(New Delhi)
Project: Domestic project (New Delhi, Lajpat Nager Hospital)
Roles and Responsibilities taken:
 Preparing Test Cases, Execution of Test Cases.
 Documentation of test problems and daily reports.
 Involved in Defect Tracking and Reporting using Defect Tracking Tool.
 Involved in Identifying the Regression Test Cases.
Personal Details
Passport : (J0603260)
Languages Known : English, Hindi
Date of Birth : 5th
Jul, 1981

Raj Kunwar Singh_PM_Testing

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