Saira Naz is seeking a career opportunity that allows her to utilize her professional and personal skills. She has a BBA in marketing from PAF-KIET and a certificate in digital art and animation. Her work experience includes positions in customer service, administration, and her current role as a front desk officer at Hamdard University. She has strong computer skills in Microsoft Office and communication skills in both verbal and written form.

1. CURRICULUM VITAE
Saira Naz
House No- 23, Korangi – 05, Karachi-74900
OBJECTIVES: To build the career, to secure a promising position within an organization
that ensures opportunities to show ability, devotedness & sincerity to work
and development on the basis of professional and personal qualities.
BASIC EDUCATION:
 BBA (Marketing)- PAF-KIET, Karachi 2014
 Intermediate- Karachi Board with B Grade in 2010
 Matriculation Karachi Board with A Grade in, 2008
PROFESSIONAL QUALIFICATION:
• CIT from SINDH MULTIMEDIA COLLEGE OF DIGITAL ART AND ANIMATION
— Karachi
TERM REPORTS/PROJECTS/SPECIAL ASSIGNMENTS:
Marketing Projects:
 Re-Launching of DENTONIC Tooth Paste.
 Start Business of benevolent wedding services.
 In service marketing I had project on Pakistan’s culture.
 In consumer behavior the new IRIS common room was started with provided
best quality of food for analysis students of PAF KIET.
Management Project:
 Analysis of an organization’s behavior.
 I prepared report on performance appraisal in Human Resource
Management.
 In other project I started a BOUTIQUE.
Finance Project:
 Projects of financial statement
 Balance sheet and Income statement.
IN HOUSE TRAININGS:
• Telephone Courtesy Office Rules & Regulations
• Behavior Based Environment Public Dealing
• Presentation Skills

2. CURRICULUM VITAE
WORK EXPERIENCE:
 Front Desk Officer June 2016 to Current
Hamdard University
Responsibilities:
 Welcomes visitors by greeting them, in person or on the telephone;
answering or referring inquiries.
 Directs visitors by maintaining employee and department directories;
giving instructions.
 Preserves telecommunication system by following manufacturer's
instructions for house phone and console operation.
 Pick up and deliver the mail
 Open and date stamp all general correspondence
 Maintain the general filing system and file all correspondence
 Make preparations for Council and committee meetings
 Respond to public inquiries
 Provide word-processing and secretarial support
 Develop and maintain a current and accurate filing system
 Answer all incoming calls and handle caller’s inquiries whenever
possible
 Re-direct calls as appropriate and take adequate messages when
required
 Greet, assist and/or direct students, visitors and the general public
 Assist the Executive Director and other staff as requested
 Provide administrative services for the Executive Director
 Work on students requests and make daily report which is directly
reported to the Director
 Also work with the Admission Manager during admission period
 Was looking for admissions in Management Sciences Dept
 Perform other related duties as required

3. CURRICULUM VITAE
 Also work for QEC dept. In that duty I audited the data of students
 Customer Services Executive Nov 2014 to June 2016
Ibex Global (Warid Campaign)
(An International Standard Environment Based Company)
Responsibilities:
 To provide the information to the customers about overdue on billing
payments and payment history.
 Provide support to customers, handle inquiries and provide resolutions.
 Forward the complaints and feedbacks to concern department via-mail.
 Also update the reports of task and sent to the authorities on every day.
 Upload leads and maintain records in excel sheets.
 Administrative Assistant Feb 2014 to August 14
Alico Waste Experts
Responsibilities:
 Organizing Meeting
 Contact with clients through mail and telephone
 Maintaining Files and Office Based Activities
 Compliance of Office Rules & Regulations
 Maintaining policies & procedures manual
 Make periodic reports
COMPUTER SKILLS:
 Strong skills of Microsoft Office 2003/2007/2010, Outlook Express and
Internet (Ms. Word, Excel & PowerPoint).

4. CURRICULUM VITAE
HOBBIES:
 Book Reading Indoor Games Painting
SKILLS / ABILITIES:
 Excellent writing and Verbal Communication skills in different languages
 Strong Organizational Skills
 Superior Presentation Skills
 Efficient use of multimedia and modern technologies
 Success in motivating colleagues and developing team work
 Effective listening
ACHEIVEMENTS
 Got certificate of consistent and best performer A+ grade from Ibex
Global
 Got certificate of consistent performer throughout the year 2015-2016
from Ibex Global
HOBBIES:
 Book Reading Indoor Games Painting
PERSONAL INFORMATION:
 Father’s Name : Younus Maseeh
 Date of Birth : August 12-1993
 C.N.I.C No : 42201-5251500-0
 Domicile : Karachi

5. CURRICULUM VITAE
Reply to: sara_13naz@yahoo.com
sara14naz@gmail.com

6. CURRICULUM VITAE
Reply to: sara_13naz@yahoo.com
sara14naz@gmail.com