PUBLIC
Sim King Liang
Digital Supply Chain Solution Advisor
Move to an Intelligent Supply Chain
with S/4 HANA
2PUBLIC© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
The Intelligent Enterprise
The foundation of a Digital Supply Chain
Intelligent
Technologies
Intelligent
Suite
Digital
PlatformAI
Machine Learning
Analytics
IoT
Data Management
Cloud Platform
Network & Spend
Management
People
Engagement
Digital Core
Digital Supply Chain
Customer Experience
The Intelligent Enterprise
features 3 key components:
Intelligent Suite
Digital Platform
Intelligent
Technologies
1
2
3
7
3PUBLIC© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
The world is changing
PREDICT MAINTENANCE
1Trillion
will be saved in 2022 for consumers &
business by IOT, for instance
Predicting Hardware Maintenance 5
IoT
54%
Last years growth in
Mobile Data Traffic1
1 https://www.ericsson.com/assets/local/mobility-
report/documents/2018/ericsson-mobility-report-june-2018.pdf
DIGITAL TRANSFORMATION
40%
of Digital Transformation initiatives
will use AI services by 2019 4
MACHINE LEARNING
66%
of analytics processes will no longer
simply discover what happened and why,
but prescribe what should be done 3
50%
Of Manufacturing Supply Chains Will
Have Benefited from Digital
Transformation by 2019, with the Remainder
Held Back by Outdated Business Models or Functional Structures
1
DIGITAL SUPPLY CHAINS
3_https://www.ventanaresearch.com/digitaltechnology?utm_source=hs_email&utm_medium
=email&utm_content=60916286&_hsenc=p2ANqtz-86lhkaCQ8Mze3slTB0g-
84d8SFt9granKEPTUZ2RLwo1dNaBgIRBFw3psoqybqHBCkssgg41ncxIR4D0_UNlJHahYY
VQ&_hsmi=60916286
5 https://www.gartner.com/doc/3471568?refval=&pcp=mpe
Gartner: Top Strategic Predictions for 2017 and Beyond
3 https://www.idc.com/getdoc.jsp?containerId=prUS43095417
IDC 2017
4 https://www.forbes.com/sites/sap/2017/10/31/idc-2018-
predictions-if-youre-not-in-the-cloud-youre-isolated-from-
innovation/#3f47c0e25713
50%
ARTIFICAL INTELLIGENCE
cognitive and AI solutions
spending predicted annual growth
rate (CAGR 2016-2021)2
4PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP S/4HANA: The Intelligent ERP
MRP live & MRP Cockpit
Realtime & Prediction*
Multilevel Variant
Configuration & Simul.*
Cash App
New Customer Mgmt.,
Service Core Option
Legal Content Mgmt.
Report & Repair
Malfunction
ML & PredictionNEW ProcessNEW in S/4HANANew Insights Integration
SAP Cloud Platform
Key Industry function
embedded inside
(e.g. Automotive, Consumer,
Retail*, Mill…)
AIN
DDMRP*
Prod Engineering & Ops
Det. Scheduling PPDS
Commercial Projects
Recipe Management
Project & Portfolio Mgmt.
Proposed Accruals*
Closing Cockpit
Compliance Framework
Group Reporting* Multi-Channel Interaction
Center
Maintenance Overview*
Asset Mgmt. for resource
scheduling
Co-Pilot as Digital
Assistant
GDPR Tools
Re-architecture &
improved functions
(e.g. Chemicals, A&D, Oil
Gas, Utilities*…)
Details &restrictions…
SAP C/4HANA
*New/major update 1809
Capacity Planning*
Quotation with Product
Bundles*
Geographical Framework
GR/IR Monitor*
Digital Content Process.*
Responsibility Mgmt.*
ManufacturingSupply Chain R&D
Finance Service CrossAsset Mgmt. Industries
Quality Overview
DMI IPD
Procurement
Central Procurement*
Procurement Overview
Pred. Contract cons.
Cash discount at risk*
Propose mat. group,
contracts & cat items*
Embedded TM
Pred. Stock in Transit*
Embedded EWM
Advanced ATP
Realtime Inventory
IBP
Customer 360˚
One Single Invoice
International Trade
Predictive Q2Order*
Sales Force Support*
Delivery Performance*
Sales
SAP C/4HANA
5PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP S/4HANA
…will run your business different than before
On any Device, use
role based cockpits
with digital assistant
Embedded analytics for
simulation, prediction &
insight-to-action
Machine learning for
automated processing &
decision support
IMMEDIATE INTELLIGENTINTUITIVE 2 31
6PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP S/4HANA Sales
ML: Create sales order from unstructured data (2020)
Sales Order Fulfillment Cockpit
aATP: alter. Plant**
Price planning (2020) and optimization (2021)
*This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license.
Customer 360 view
aATP: determine alter. plant**
BRIM: Subscription. Order Mgmt.**
BILLING &
INVOICING
ACCOUNT &
CONTACT
MGMT.
Business Capabilities:
Business Areas:
SALES FORCE SUPPORT1
ACTIVITY
MGMT.
ORDER AND CONTRACT
MANAGEMENT
SALES
MASTER
DATA MGMT.
SALES ORDER MGMT.
& PROCESSING
CLAIMS, RETURNS
& REFUND MGMT.
SALES
MONITORING
& ANALYTICS
OPPORTUNIT
Y MGMT.
SALES &
SOLUTION
BILLING
PRICE
MGMT
SALES
REBATES
MGMT
QUOTATION
MGMT
SALES
CONTRACT &
QUOTATION MGMT
SALES LEAD
& OPPORTUNITY
MGMT.
NLP skills for sales document***
Manual invoice / Cash sale (2019)
Cash application for contract accounting (2020)
Q2O Prediction One Single InvoiceSales Force Support
Create sales order Fiori App (2020)
Delivery delay predictionQuotation to order conv. rate predictionSales Force Support1
1 via SAP S/4HANA for Customer Management add-on
Add. Sales KPIs, e.g. lost quotation value (2019)
7PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP S/4HANA Sales
*This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license.
BILLING &
INVOICING
ACCOUNT &
CONTACT
MGMT.
Business Capabilities:
Business Areas:
SALES FORCE SUPPORT1
ACTIVITY
MGMT.
ORDER AND CONTRACT
MANAGEMENT
SALES
MASTER
DATA MGMT.
SALES ORDER MGMT.
& PROCESSING
CLAIMS, RETURNS
& REFUND MGMT.
SALES
MONITORING
& ANALYTICS
OPPORTUNIT
Y MGMT.
SALES &
SOLUTION
BILLING
PRICE
MGMT
SALES
REBATES
MGMT
QUOTATION
MGMT
SALES
CONTRACT &
QUOTATION MGMT
SALES LEAD
& OPPORTUNITY
MGMT.
1 via SAP S/4HANA for Customer Management add-on
JONES
Sales Manager
How am I performing for
my KPI?
Am I delivering fast
enough?
Let me inform my
customer service!
8PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP S/4HANA Sales
*This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license.
BILLING &
INVOICING
ACCOUNT &
CONTACT
MGMT.
Business Capabilities:
Business Areas:
SALES FORCE SUPPORT1
ACTIVITY
MGMT.
ORDER AND CONTRACT
MANAGEMENT
SALES
MASTER
DATA MGMT.
SALES ORDER MGMT.
& PROCESSING
CLAIMS, RETURNS
& REFUND MGMT.
SALES
MONITORING
& ANALYTICS
OPPORTUNIT
Y MGMT.
SALES &
SOLUTION
BILLING
PRICE
MGMT
SALES
REBATES
MGMT
QUOTATION
MGMT
SALES
CONTRACT &
QUOTATION MGMT
SALES LEAD
& OPPORTUNITY
MGMT.
1 via SAP S/4HANA for Customer Management add-on
What should I take note
today?
Rachel
Customer Service Rep
9PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
*Additional license - **Additional installation and license – C(Partially) Compatibility scope
• To fulfill a customer’s demand to the requested delivery time is essential.
• Sales clerk wants to identify critical order fulfillment issues, their root
reasons and proactively prevent such issues.
Order Entry Outbound
delivery
Order
Clarification
 Incompletions
 Credit block
 Delivery block
 Payment block
 Unconfirmed
quantity
Pre-delivery
activities
• Purchasing
• Manufacturing
• Ship from stock
Shipping
Will the outbound delivery be delayed?
What to do to prevent the delay?
Predicted Delivery Delay Fiori App allows Sales Manager & Internal
Sales Representative to proactively
 Monitor how likely a sales order item will be delayed
 Take appropriate actions to avoid the delay
 The focus in SAP S/4HANA 1809 is to determine the deviation between
committed delivery schedule (ATP) and actual delivery creation date
ORDER AND CONTRACT
MANAGEMENT
Predicted Delivery Delay
Machine Learning SALES ORDER &
PROCESS MGMT
10PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
e.g. Business Partner replaces ERP SD customer/ vendor master
Ordering party: V-03
Invoice recipient: V-04
Payer(sales): V-05
Consignee: V-06
One time customer: V-07
Payer(centrally): V-08
Ordering party: V-09
Carrier: V-11
Create sales prospect: V+21
Create competitor: V+22
Business partner sales activities: V+23
Sales Data: VD01;VD02;VD03;VD05;VD06
Sales Company Code Data: FD01;FD02;FD03;FD05;FD06;FD08
Sales Central Maintenance: XD01;XD02;XD03;XD05;XD06;XD07
Sales Contact person: VAP1, VAP2, VAP3
Purchasing Data: MK01, MK02, MK03, MK05, MK06, MK12, MK18, MK19
Purchasing Company Code Data: FK01, FK02, FK03, FK05, FK06, FK08
Purchasing Central Maintenance: XK01, XK02, XK03, XK05, XK06, XK07
Purchasing Contact person: MAP1, MAP2, MAP3
SAP ERP: Numerous Customer/ Vendor Master Edits
Business Partner
• A central entry point provides the single source of truth
• Web-based UI enables ease of navigation and intuitive operations
• Consolidation of transactions eliminates operational redundancy
• Maximized data sharing leads to streamlined data consolidation
• Increased flexibility enables easy maintenance and improved
productivity
• Allows for 360 views
Architecture IV: Simplification: Data to achieve 360° Views and help scale
*Additional license - **Additional installation and license – C(Partially) Compatibility scope
(S) Complete list of Simplifications see here.
Customer 360°
13PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Embedded TM**
Inventory Turnover/ Dead Stock AnalysisRealtime Inventory w/ high throughput
Embedded EWM**
ML Prediction of Stock in Transit
aATP/ML: Smart material substitution (2020f)
SAP S/4HANA Supply Chain
New aATP**
aATP: alt. BOP & det. Best Plant**
EWM: New Fioris & Unplanned Returns**
EWM: Material flow systems with robotic integrations (2019)
IBP***
Integration with ATT Pharma
TM: Scenario builder & mixed Pallet building**EWM: sync Del. No & real-time check**
Business Capabilities:
Business Areas:
WAREHOUSE
MANAGEMENT
SHIPPING
INVENTORY
ANALYTICS AND
CONTROL
AVAILABLE TO
PROMISE
GOODS
MOVEMENT
INVENTORY WAREHOUSING
SHIPPING AND
TRANSPORTATION
RETURNABLE
PACKAGING
LOGISTICS
ORDER
PROMISING
TRANS-
PORTATION
MGMT
Fiori UX for Kanban (2019)
ML: Prediction of dead stock / slow moving (2019)TM: Overview pages shipping (2019) & receiving (2020)EWM: Optimization capabilities (2019)
TM: Migration tools (2019)
Movement Analysis Predictive SiT aATP: Product Allocation TM Scenario Builder
*This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license.
Decentral S/4HANA EWM***
aATP: partial confirmations in multiple plants (2020) Overview page inventory analyst (2019)
14PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP S/4HANA Supply Chain
Business Capabilities:
Business Areas:
WAREHOUSE
MANAGEMENT
SHIPPING
INVENTORY
ANALYTICS AND
CONTROL
AVAILABLE TO
PROMISE
GOODS
MOVEMENT
INVENTORY WAREHOUSING
SHIPPING AND
TRANSPORTATION
RETURNABLE
PACKAGING
LOGISTICS
ORDER
PROMISING
TRANS-
PORTATION
MGMT
*This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license.
Analyze inventory
turnover
Track the material flow in
real-time
Transfer stock cross
plants in 3 clicks
15PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Experience Transformation in Inventory Management: DEMO / VIDEO
Measure SAP ERP with SAP GUI with SAP Fiori Improvement Factor
Duration 8.10 min 3.58 min 2.1 x
Clicks 135 64 2.1 x
Number of Apps 10 7 1.4 x
Fields Filled 18 8 2.3 x
Analyze inventory
turnover
Track the material flow in real-
time, with insight-2-action
Transfer stock cross
plants in 3 clicks
Documentation:
S/4HANA
Inventory
Management
FIORI App
Library
Inventory Management with SAP S/4HANA: What You See…
16PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Simpler Data Model: Inventory Management Example
A real-world example of how SAP S/4HANA is different than ECC 6.x
On the fly aggregation
MATDOC
Material Document
Master data without Stock aggregates
MARC MARD
Aggregates
MSTQ
MSTE
MSTB
MSSQ
MSSA
MSPR
MSLB
MSKU
MSKA
MKOL
MCHB
MSTQH
MSTEH
MSTBH
MSSQH
MSSAH
MSPRH
MSLBH
MSKUH
MSKAH
MKOLH
MCHBH
History Document
MARDH
MARCH
MKPF
MSEG
Inventory movements
Material Master
Master data with
Stock aggregates
MARC MARD
MARCH MARDH
Master
data
Transactional
data
26 aggregate
tables
Traditional disk-based ERP In-memory ERP
17PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Business Innovation
Material Document: Data Model / Columns 3/3
MATDOC comprises 289 columns
» 32 columns from MKPF (Material Document header table)
» 204 columns from MSEG (Material Document item table)
» 53 additional columns for fast Calculations / Analytics
▫ Warehouse stock grouping fields
e.g. stock categories (special stock, unrestricted, …)
▫ Additional units and key figures
e.g. stock quantities stored with sign for fast on-the-fly aggregation
▫ Two sets of stock identifying fields (source and target)
Transfer postings
▫ Periods and time information
e.g. year-month combination for comparison of stock time series
▫ Data footprint: 25% .. 38% of total table size
18PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Stock in Transit: How does it work
Creation of stock
transport order
Creation of Delivery
Picking / packing in
warehouse
Goods Issue Goods Receipt
Delivery Date
INVENTORY
When will my Stock Transport be delivered?
Machine Learning
19PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP S/4HANA: The Intelligent ERP
MRP live & MRP Cockpit
Realtime & Prediction*
Multilevel Variant
Configuration & Simul.*
Cash App
New Customer Mgmt.,
Service Core Option
Legal Content Mgmt.
Report & Repair
Malfunction
ML & PredictionNEW ProcessNEW in S/4HANANew Insights Integration
SAP Cloud Platform
Key Industry function
embedded inside
(e.g. Automotive, Consumer,
Retail*, Mill…)
AIN
DDMRP*
Prod Engineering & Ops
Det. Scheduling PPDS
Commercial Projects
Recipe Management
Project & Portfolio Mgmt.
Proposed Accruals*
Closing Cockpit
Compliance Framework
Group Reporting* Multi-Channel Interaction
Center
Maintenance Overview*
Asset Mgmt. for resource
scheduling
Co-Pilot as Digital
Assistant
GDPR Tools
Re-architecture &
improved functions
(e.g. Chemicals, A&D, Oil
Gas, Utilities*…)
Details &restrictions…
SAP C/4HANA
*New/major update 1809
Capacity Planning*
Quotation with Product
Bundles*
Geographical Framework
GR/IR Monitor*
Digital Content Process.*
Responsibility Mgmt.*
ManufacturingSupply Chain R&D
Finance Service CrossAsset Mgmt. Industries
Quality Overview
DMI IPD
Procurement
Central Procurement*
Procurement Overview
Pred. Contract cons.
Cash discount at risk*
Propose mat. group,
contracts & cat items*
Embedded TM
Pred. Stock in Transit*
Embedded EWM
Advanced ATP
Realtime Inventory
IBP
Customer 360˚
One Single Invoice
International Trade
Predictive Q2Order*
Sales Force Support*
Delivery Performance*
Sales
SAP C/4HANA
20PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
The Intelligent Enterprise
The foundation of a Digital Supply Chain
Intelligent
Technologies
Intelligent
Suite
Digital
PlatformAI
Machine Learning
Analytics
IoT
Data Management
Cloud Platform
Network & Spend
Management
People
Engagement
Digital Core
Digital Supply
Chain
Customer Experience
The Intelligent Enterprise
features 3 key components:
Intelligent Suite
Digital Platform
Intelligent
Technologies
1
2
3
7
21PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Internet of
Things
Machine
Learning
Analytics
Big Data
Blockchain
Transportation
Management
Warehouse
Management
Balance customer service and delivery
costs through efficient digital logistics
and order fulfillment
Warehouse Management
• Optimize freight, shipping, and warehouse
operations
Transportation Management
• Reduce costs and improve service, speed,
efficiency, and sustainability
Logistics Networks
• Aligning distribution and fulfillment processes
and collaborating with logistics participants
Digital Logistics powered by SAP Leonardo - Deliver
Digital
Logistics
• Leonardo IoT Bridge
• Logistics Network Hub
• Vehicle Insights
Video
22PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Inventory, Warehouse & Transportation in S/4HANA
BASIC INVENTORY,
WAREHOUSING, AND
TRANSPORTATION
Embedded Analytics for Inventory
Management
• Inventory turnover analysis
• Realtime stock insights into history &
flow
Embedded Warehouse Management
• As new deployment option for customers,
small & midsize & production
warehouses to provide a flexible
deployment options to run all kinds of
warehouses within a single system
Increased Data Throughput for
high volume postings
• Realtime reporting on primary data
• Up to 800 x reporting speed
• Up to 30x posting throughput 1
Embedded Transportation
Management Solution
• Basic shipping with embedded TM on
harmonized master data and
customizing, replacing LE-TRA
• Manual Planning and Optimization &
real-time embedded analytics via CDS
23PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP S/4HANA Sourcing and Procurement
Central Procurement**Self Service Procurement*** ML Predictive Contract Consumption***
Transform Manual Procurement into Automation with Prediction & ML (2020)
Service Procurement with
*This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license.
SUPPLIER
EVALUATION
REALTIME REPORTING
& MONITORING
INVOICE
COLLABORATION
INVOICE
MANAGEMENT
Business Capabilities:
SELF SERVICE
REQUISITIONING
SOURCING &
CONTRACT
MANAGEMENT
PURCHASE ORDER
COLLABORATION
REQUIREMENTS
PROCESSING
PURCHASING REBATE
MGMT
SOURCE ASSIGNMENT
PURCHASE
CONTRACT
MANAGEMENT
INVOICE PROCESSING
& COLLABORATION
CLASSIFICATION,
SEGMENTATION &
SUPP. EVALUATION
SPEND VISIBILITY,
REALTIME REPORTING
& MONITORING
SUPPLIER MGMT.
AND PROCUREMENT
ANALYTICS
Business Areas:
OPERATIONAL
PROCUREMENT
SERVICES PURCHASING
& RECORDING, PURCH.
REBATE MGMT
PURCHASE ORDER
PROCESSING &
COLLABORATION
ML Propose New Catalog Items (Free-Text)*** ML Material Group Proposal*** ML GR/IR Reconciliation***
Guided Buying Materials without Contracts
ML Materials without Contracts***
Guided Buying with ARIBA***
Smart Contracting with Legal Contract Integration (2019)
ML Supplier Delivery Prediction (2019)
Manage PO items
Include social media platforms and sentiment analysis (2020)
24PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP S/4HANA Sourcing and Procurement
*This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license.
SUPPLIER
EVALUATION
REALTIME REPORTING
& MONITORING
INVOICE
COLLABORATION
INVOICE
MANAGEMENT
Business Capabilities:
SELF SERVICE
REQUISITIONING
SOURCING &
CONTRACT
MANAGEMENT
PURCHASE ORDER
COLLABORATION
REQUIREMENTS
PROCESSING
PURCHASING REBATE
MGMT
SOURCE ASSIGNMENT
PURCHASE
CONTRACT
MANAGEMENT
INVOICE PROCESSING
& COLLABORATION
CLASSIFICATION,
SEGMENTATION &
SUPP. EVALUATION
SPEND VISIBILITY,
REALTIME REPORTING
& MONITORING
SUPPLIER MGMT.
AND PROCUREMENT
ANALYTICS
Business Areas:
OPERATIONAL
PROCUREMENT
SERVICES PURCHASING
& RECORDING, PURCH.
REBATE MGMT
PURCHASE ORDER
PROCESSING &
COLLABORATION
What is my current spend
and trend for my entire
organization?
John
Procurement Manager
What is the performance of
my suppliers for those with
the highest spend?
Rose
Supplier Manager
25PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Propose Material Group for Free-Text Items
AUGMENTED DECISION-
MAKING FOR PURCHASING**
AUGMENTED DECISION-
MAKING FOR PURCHASING**
• Choosing a correct material group is critical when
creating a free-text item to be compliant with a
corporate purchasing policy
• You often end up putting up sticky notes next to the
PC monitor for the most frequently used material
groups
Purchase
Requisition
Approval Purchase
Order
You can let the system propose a material group
appropriate for the free-text item you are creating based on
the historical data within your organization – No more
sticky notes.
Which material group do I need to use for this free-text item?
Is there a guideline that the system can propose to follow the
corporate purchasing policy?
Machine Learning
*Additional license - **Additional installation and license – C(Partially) Compatibility scope
26PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP S/4HANA
…will run your business different than before
On any Device, use
role based cockpits
with digital assistant
Embedded analytics for
simulation, prediction &
insight-to-action
Machine learning for
automated processing &
decision support
IMMEDIATE INTELLIGENTINTUITIVE 2 31
Partner logo
Contact information:
F name L name
Title
Address
Phone number
Thank you.
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The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its
distributors contain proprietary software components of other software vendors. National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or
warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.
The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty
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SAP S4 move supply chain

  • 1.
    PUBLIC Sim King Liang DigitalSupply Chain Solution Advisor Move to an Intelligent Supply Chain with S/4 HANA
  • 2.
    2PUBLIC© 2018 SAPSE or an SAP affiliate company. All rights reserved. ǀ The Intelligent Enterprise The foundation of a Digital Supply Chain Intelligent Technologies Intelligent Suite Digital PlatformAI Machine Learning Analytics IoT Data Management Cloud Platform Network & Spend Management People Engagement Digital Core Digital Supply Chain Customer Experience The Intelligent Enterprise features 3 key components: Intelligent Suite Digital Platform Intelligent Technologies 1 2 3 7
  • 3.
    3PUBLIC© 2018 SAPSE or an SAP affiliate company. All rights reserved. ǀ The world is changing PREDICT MAINTENANCE 1Trillion will be saved in 2022 for consumers & business by IOT, for instance Predicting Hardware Maintenance 5 IoT 54% Last years growth in Mobile Data Traffic1 1 https://www.ericsson.com/assets/local/mobility- report/documents/2018/ericsson-mobility-report-june-2018.pdf DIGITAL TRANSFORMATION 40% of Digital Transformation initiatives will use AI services by 2019 4 MACHINE LEARNING 66% of analytics processes will no longer simply discover what happened and why, but prescribe what should be done 3 50% Of Manufacturing Supply Chains Will Have Benefited from Digital Transformation by 2019, with the Remainder Held Back by Outdated Business Models or Functional Structures 1 DIGITAL SUPPLY CHAINS 3_https://www.ventanaresearch.com/digitaltechnology?utm_source=hs_email&utm_medium =email&utm_content=60916286&_hsenc=p2ANqtz-86lhkaCQ8Mze3slTB0g- 84d8SFt9granKEPTUZ2RLwo1dNaBgIRBFw3psoqybqHBCkssgg41ncxIR4D0_UNlJHahYY VQ&_hsmi=60916286 5 https://www.gartner.com/doc/3471568?refval=&pcp=mpe Gartner: Top Strategic Predictions for 2017 and Beyond 3 https://www.idc.com/getdoc.jsp?containerId=prUS43095417 IDC 2017 4 https://www.forbes.com/sites/sap/2017/10/31/idc-2018- predictions-if-youre-not-in-the-cloud-youre-isolated-from- innovation/#3f47c0e25713 50% ARTIFICAL INTELLIGENCE cognitive and AI solutions spending predicted annual growth rate (CAGR 2016-2021)2
  • 4.
    4PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ SAP S/4HANA: The Intelligent ERP MRP live & MRP Cockpit Realtime & Prediction* Multilevel Variant Configuration & Simul.* Cash App New Customer Mgmt., Service Core Option Legal Content Mgmt. Report & Repair Malfunction ML & PredictionNEW ProcessNEW in S/4HANANew Insights Integration SAP Cloud Platform Key Industry function embedded inside (e.g. Automotive, Consumer, Retail*, Mill…) AIN DDMRP* Prod Engineering & Ops Det. Scheduling PPDS Commercial Projects Recipe Management Project & Portfolio Mgmt. Proposed Accruals* Closing Cockpit Compliance Framework Group Reporting* Multi-Channel Interaction Center Maintenance Overview* Asset Mgmt. for resource scheduling Co-Pilot as Digital Assistant GDPR Tools Re-architecture & improved functions (e.g. Chemicals, A&D, Oil Gas, Utilities*…) Details &restrictions… SAP C/4HANA *New/major update 1809 Capacity Planning* Quotation with Product Bundles* Geographical Framework GR/IR Monitor* Digital Content Process.* Responsibility Mgmt.* ManufacturingSupply Chain R&D Finance Service CrossAsset Mgmt. Industries Quality Overview DMI IPD Procurement Central Procurement* Procurement Overview Pred. Contract cons. Cash discount at risk* Propose mat. group, contracts & cat items* Embedded TM Pred. Stock in Transit* Embedded EWM Advanced ATP Realtime Inventory IBP Customer 360˚ One Single Invoice International Trade Predictive Q2Order* Sales Force Support* Delivery Performance* Sales SAP C/4HANA
  • 5.
    5PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ SAP S/4HANA …will run your business different than before On any Device, use role based cockpits with digital assistant Embedded analytics for simulation, prediction & insight-to-action Machine learning for automated processing & decision support IMMEDIATE INTELLIGENTINTUITIVE 2 31
  • 6.
    6PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ SAP S/4HANA Sales ML: Create sales order from unstructured data (2020) Sales Order Fulfillment Cockpit aATP: alter. Plant** Price planning (2020) and optimization (2021) *This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license. Customer 360 view aATP: determine alter. plant** BRIM: Subscription. Order Mgmt.** BILLING & INVOICING ACCOUNT & CONTACT MGMT. Business Capabilities: Business Areas: SALES FORCE SUPPORT1 ACTIVITY MGMT. ORDER AND CONTRACT MANAGEMENT SALES MASTER DATA MGMT. SALES ORDER MGMT. & PROCESSING CLAIMS, RETURNS & REFUND MGMT. SALES MONITORING & ANALYTICS OPPORTUNIT Y MGMT. SALES & SOLUTION BILLING PRICE MGMT SALES REBATES MGMT QUOTATION MGMT SALES CONTRACT & QUOTATION MGMT SALES LEAD & OPPORTUNITY MGMT. NLP skills for sales document*** Manual invoice / Cash sale (2019) Cash application for contract accounting (2020) Q2O Prediction One Single InvoiceSales Force Support Create sales order Fiori App (2020) Delivery delay predictionQuotation to order conv. rate predictionSales Force Support1 1 via SAP S/4HANA for Customer Management add-on Add. Sales KPIs, e.g. lost quotation value (2019)
  • 7.
    7PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ SAP S/4HANA Sales *This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license. BILLING & INVOICING ACCOUNT & CONTACT MGMT. Business Capabilities: Business Areas: SALES FORCE SUPPORT1 ACTIVITY MGMT. ORDER AND CONTRACT MANAGEMENT SALES MASTER DATA MGMT. SALES ORDER MGMT. & PROCESSING CLAIMS, RETURNS & REFUND MGMT. SALES MONITORING & ANALYTICS OPPORTUNIT Y MGMT. SALES & SOLUTION BILLING PRICE MGMT SALES REBATES MGMT QUOTATION MGMT SALES CONTRACT & QUOTATION MGMT SALES LEAD & OPPORTUNITY MGMT. 1 via SAP S/4HANA for Customer Management add-on JONES Sales Manager How am I performing for my KPI? Am I delivering fast enough? Let me inform my customer service!
  • 8.
    8PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ SAP S/4HANA Sales *This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license. BILLING & INVOICING ACCOUNT & CONTACT MGMT. Business Capabilities: Business Areas: SALES FORCE SUPPORT1 ACTIVITY MGMT. ORDER AND CONTRACT MANAGEMENT SALES MASTER DATA MGMT. SALES ORDER MGMT. & PROCESSING CLAIMS, RETURNS & REFUND MGMT. SALES MONITORING & ANALYTICS OPPORTUNIT Y MGMT. SALES & SOLUTION BILLING PRICE MGMT SALES REBATES MGMT QUOTATION MGMT SALES CONTRACT & QUOTATION MGMT SALES LEAD & OPPORTUNITY MGMT. 1 via SAP S/4HANA for Customer Management add-on What should I take note today? Rachel Customer Service Rep
  • 9.
    9PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ *Additional license - **Additional installation and license – C(Partially) Compatibility scope • To fulfill a customer’s demand to the requested delivery time is essential. • Sales clerk wants to identify critical order fulfillment issues, their root reasons and proactively prevent such issues. Order Entry Outbound delivery Order Clarification  Incompletions  Credit block  Delivery block  Payment block  Unconfirmed quantity Pre-delivery activities • Purchasing • Manufacturing • Ship from stock Shipping Will the outbound delivery be delayed? What to do to prevent the delay? Predicted Delivery Delay Fiori App allows Sales Manager & Internal Sales Representative to proactively  Monitor how likely a sales order item will be delayed  Take appropriate actions to avoid the delay  The focus in SAP S/4HANA 1809 is to determine the deviation between committed delivery schedule (ATP) and actual delivery creation date ORDER AND CONTRACT MANAGEMENT Predicted Delivery Delay Machine Learning SALES ORDER & PROCESS MGMT
  • 10.
    10PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ e.g. Business Partner replaces ERP SD customer/ vendor master Ordering party: V-03 Invoice recipient: V-04 Payer(sales): V-05 Consignee: V-06 One time customer: V-07 Payer(centrally): V-08 Ordering party: V-09 Carrier: V-11 Create sales prospect: V+21 Create competitor: V+22 Business partner sales activities: V+23 Sales Data: VD01;VD02;VD03;VD05;VD06 Sales Company Code Data: FD01;FD02;FD03;FD05;FD06;FD08 Sales Central Maintenance: XD01;XD02;XD03;XD05;XD06;XD07 Sales Contact person: VAP1, VAP2, VAP3 Purchasing Data: MK01, MK02, MK03, MK05, MK06, MK12, MK18, MK19 Purchasing Company Code Data: FK01, FK02, FK03, FK05, FK06, FK08 Purchasing Central Maintenance: XK01, XK02, XK03, XK05, XK06, XK07 Purchasing Contact person: MAP1, MAP2, MAP3 SAP ERP: Numerous Customer/ Vendor Master Edits Business Partner • A central entry point provides the single source of truth • Web-based UI enables ease of navigation and intuitive operations • Consolidation of transactions eliminates operational redundancy • Maximized data sharing leads to streamlined data consolidation • Increased flexibility enables easy maintenance and improved productivity • Allows for 360 views Architecture IV: Simplification: Data to achieve 360° Views and help scale *Additional license - **Additional installation and license – C(Partially) Compatibility scope (S) Complete list of Simplifications see here. Customer 360°
  • 11.
    13PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ Embedded TM** Inventory Turnover/ Dead Stock AnalysisRealtime Inventory w/ high throughput Embedded EWM** ML Prediction of Stock in Transit aATP/ML: Smart material substitution (2020f) SAP S/4HANA Supply Chain New aATP** aATP: alt. BOP & det. Best Plant** EWM: New Fioris & Unplanned Returns** EWM: Material flow systems with robotic integrations (2019) IBP*** Integration with ATT Pharma TM: Scenario builder & mixed Pallet building**EWM: sync Del. No & real-time check** Business Capabilities: Business Areas: WAREHOUSE MANAGEMENT SHIPPING INVENTORY ANALYTICS AND CONTROL AVAILABLE TO PROMISE GOODS MOVEMENT INVENTORY WAREHOUSING SHIPPING AND TRANSPORTATION RETURNABLE PACKAGING LOGISTICS ORDER PROMISING TRANS- PORTATION MGMT Fiori UX for Kanban (2019) ML: Prediction of dead stock / slow moving (2019)TM: Overview pages shipping (2019) & receiving (2020)EWM: Optimization capabilities (2019) TM: Migration tools (2019) Movement Analysis Predictive SiT aATP: Product Allocation TM Scenario Builder *This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license. Decentral S/4HANA EWM*** aATP: partial confirmations in multiple plants (2020) Overview page inventory analyst (2019)
  • 12.
    14PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ SAP S/4HANA Supply Chain Business Capabilities: Business Areas: WAREHOUSE MANAGEMENT SHIPPING INVENTORY ANALYTICS AND CONTROL AVAILABLE TO PROMISE GOODS MOVEMENT INVENTORY WAREHOUSING SHIPPING AND TRANSPORTATION RETURNABLE PACKAGING LOGISTICS ORDER PROMISING TRANS- PORTATION MGMT *This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license. Analyze inventory turnover Track the material flow in real-time Transfer stock cross plants in 3 clicks
  • 13.
    15PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ Experience Transformation in Inventory Management: DEMO / VIDEO Measure SAP ERP with SAP GUI with SAP Fiori Improvement Factor Duration 8.10 min 3.58 min 2.1 x Clicks 135 64 2.1 x Number of Apps 10 7 1.4 x Fields Filled 18 8 2.3 x Analyze inventory turnover Track the material flow in real- time, with insight-2-action Transfer stock cross plants in 3 clicks Documentation: S/4HANA Inventory Management FIORI App Library Inventory Management with SAP S/4HANA: What You See…
  • 14.
    16PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ Simpler Data Model: Inventory Management Example A real-world example of how SAP S/4HANA is different than ECC 6.x On the fly aggregation MATDOC Material Document Master data without Stock aggregates MARC MARD Aggregates MSTQ MSTE MSTB MSSQ MSSA MSPR MSLB MSKU MSKA MKOL MCHB MSTQH MSTEH MSTBH MSSQH MSSAH MSPRH MSLBH MSKUH MSKAH MKOLH MCHBH History Document MARDH MARCH MKPF MSEG Inventory movements Material Master Master data with Stock aggregates MARC MARD MARCH MARDH Master data Transactional data 26 aggregate tables Traditional disk-based ERP In-memory ERP
  • 15.
    17PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ Business Innovation Material Document: Data Model / Columns 3/3 MATDOC comprises 289 columns » 32 columns from MKPF (Material Document header table) » 204 columns from MSEG (Material Document item table) » 53 additional columns for fast Calculations / Analytics ▫ Warehouse stock grouping fields e.g. stock categories (special stock, unrestricted, …) ▫ Additional units and key figures e.g. stock quantities stored with sign for fast on-the-fly aggregation ▫ Two sets of stock identifying fields (source and target) Transfer postings ▫ Periods and time information e.g. year-month combination for comparison of stock time series ▫ Data footprint: 25% .. 38% of total table size
  • 16.
    18PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ Stock in Transit: How does it work Creation of stock transport order Creation of Delivery Picking / packing in warehouse Goods Issue Goods Receipt Delivery Date INVENTORY When will my Stock Transport be delivered? Machine Learning
  • 17.
    19PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ SAP S/4HANA: The Intelligent ERP MRP live & MRP Cockpit Realtime & Prediction* Multilevel Variant Configuration & Simul.* Cash App New Customer Mgmt., Service Core Option Legal Content Mgmt. Report & Repair Malfunction ML & PredictionNEW ProcessNEW in S/4HANANew Insights Integration SAP Cloud Platform Key Industry function embedded inside (e.g. Automotive, Consumer, Retail*, Mill…) AIN DDMRP* Prod Engineering & Ops Det. Scheduling PPDS Commercial Projects Recipe Management Project & Portfolio Mgmt. Proposed Accruals* Closing Cockpit Compliance Framework Group Reporting* Multi-Channel Interaction Center Maintenance Overview* Asset Mgmt. for resource scheduling Co-Pilot as Digital Assistant GDPR Tools Re-architecture & improved functions (e.g. Chemicals, A&D, Oil Gas, Utilities*…) Details &restrictions… SAP C/4HANA *New/major update 1809 Capacity Planning* Quotation with Product Bundles* Geographical Framework GR/IR Monitor* Digital Content Process.* Responsibility Mgmt.* ManufacturingSupply Chain R&D Finance Service CrossAsset Mgmt. Industries Quality Overview DMI IPD Procurement Central Procurement* Procurement Overview Pred. Contract cons. Cash discount at risk* Propose mat. group, contracts & cat items* Embedded TM Pred. Stock in Transit* Embedded EWM Advanced ATP Realtime Inventory IBP Customer 360˚ One Single Invoice International Trade Predictive Q2Order* Sales Force Support* Delivery Performance* Sales SAP C/4HANA
  • 18.
    20PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ The Intelligent Enterprise The foundation of a Digital Supply Chain Intelligent Technologies Intelligent Suite Digital PlatformAI Machine Learning Analytics IoT Data Management Cloud Platform Network & Spend Management People Engagement Digital Core Digital Supply Chain Customer Experience The Intelligent Enterprise features 3 key components: Intelligent Suite Digital Platform Intelligent Technologies 1 2 3 7
  • 19.
    21PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ Internet of Things Machine Learning Analytics Big Data Blockchain Transportation Management Warehouse Management Balance customer service and delivery costs through efficient digital logistics and order fulfillment Warehouse Management • Optimize freight, shipping, and warehouse operations Transportation Management • Reduce costs and improve service, speed, efficiency, and sustainability Logistics Networks • Aligning distribution and fulfillment processes and collaborating with logistics participants Digital Logistics powered by SAP Leonardo - Deliver Digital Logistics • Leonardo IoT Bridge • Logistics Network Hub • Vehicle Insights Video
  • 20.
    22PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ Inventory, Warehouse & Transportation in S/4HANA BASIC INVENTORY, WAREHOUSING, AND TRANSPORTATION Embedded Analytics for Inventory Management • Inventory turnover analysis • Realtime stock insights into history & flow Embedded Warehouse Management • As new deployment option for customers, small & midsize & production warehouses to provide a flexible deployment options to run all kinds of warehouses within a single system Increased Data Throughput for high volume postings • Realtime reporting on primary data • Up to 800 x reporting speed • Up to 30x posting throughput 1 Embedded Transportation Management Solution • Basic shipping with embedded TM on harmonized master data and customizing, replacing LE-TRA • Manual Planning and Optimization & real-time embedded analytics via CDS
  • 21.
    23PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ SAP S/4HANA Sourcing and Procurement Central Procurement**Self Service Procurement*** ML Predictive Contract Consumption*** Transform Manual Procurement into Automation with Prediction & ML (2020) Service Procurement with *This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license. SUPPLIER EVALUATION REALTIME REPORTING & MONITORING INVOICE COLLABORATION INVOICE MANAGEMENT Business Capabilities: SELF SERVICE REQUISITIONING SOURCING & CONTRACT MANAGEMENT PURCHASE ORDER COLLABORATION REQUIREMENTS PROCESSING PURCHASING REBATE MGMT SOURCE ASSIGNMENT PURCHASE CONTRACT MANAGEMENT INVOICE PROCESSING & COLLABORATION CLASSIFICATION, SEGMENTATION & SUPP. EVALUATION SPEND VISIBILITY, REALTIME REPORTING & MONITORING SUPPLIER MGMT. AND PROCUREMENT ANALYTICS Business Areas: OPERATIONAL PROCUREMENT SERVICES PURCHASING & RECORDING, PURCH. REBATE MGMT PURCHASE ORDER PROCESSING & COLLABORATION ML Propose New Catalog Items (Free-Text)*** ML Material Group Proposal*** ML GR/IR Reconciliation*** Guided Buying Materials without Contracts ML Materials without Contracts*** Guided Buying with ARIBA*** Smart Contracting with Legal Contract Integration (2019) ML Supplier Delivery Prediction (2019) Manage PO items Include social media platforms and sentiment analysis (2020)
  • 22.
    24PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ SAP S/4HANA Sourcing and Procurement *This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license. SUPPLIER EVALUATION REALTIME REPORTING & MONITORING INVOICE COLLABORATION INVOICE MANAGEMENT Business Capabilities: SELF SERVICE REQUISITIONING SOURCING & CONTRACT MANAGEMENT PURCHASE ORDER COLLABORATION REQUIREMENTS PROCESSING PURCHASING REBATE MGMT SOURCE ASSIGNMENT PURCHASE CONTRACT MANAGEMENT INVOICE PROCESSING & COLLABORATION CLASSIFICATION, SEGMENTATION & SUPP. EVALUATION SPEND VISIBILITY, REALTIME REPORTING & MONITORING SUPPLIER MGMT. AND PROCUREMENT ANALYTICS Business Areas: OPERATIONAL PROCUREMENT SERVICES PURCHASING & RECORDING, PURCH. REBATE MGMT PURCHASE ORDER PROCESSING & COLLABORATION What is my current spend and trend for my entire organization? John Procurement Manager What is the performance of my suppliers for those with the highest spend? Rose Supplier Manager
  • 23.
    25PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ SAP Propose Material Group for Free-Text Items AUGMENTED DECISION- MAKING FOR PURCHASING** AUGMENTED DECISION- MAKING FOR PURCHASING** • Choosing a correct material group is critical when creating a free-text item to be compliant with a corporate purchasing policy • You often end up putting up sticky notes next to the PC monitor for the most frequently used material groups Purchase Requisition Approval Purchase Order You can let the system propose a material group appropriate for the free-text item you are creating based on the historical data within your organization – No more sticky notes. Which material group do I need to use for this free-text item? Is there a guideline that the system can propose to follow the corporate purchasing policy? Machine Learning *Additional license - **Additional installation and license – C(Partially) Compatibility scope
  • 24.
    26PUBLIC© 2019 SAPSE or an SAP affiliate company. All rights reserved. ǀ SAP S/4HANA …will run your business different than before On any Device, use role based cockpits with digital assistant Embedded analytics for simulation, prediction & insight-to-action Machine learning for automated processing & decision support IMMEDIATE INTELLIGENTINTUITIVE 2 31
  • 25.
    Partner logo Contact information: Fname L name Title Address Phone number Thank you.
  • 26.
    © 2019 SAPSE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they should not be relied upon in making purchasing decisions. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. See www.sap.com/copyright for additional trademark information and notices. www.sap.com/contactsap Follow us