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SAP Hybris provides an omni-channel commerce platform that allows for consistent customer experiences across channels using a single technology stack. It offers solutions for both B2C and B2B customers, providing best practice storefronts, features tailored for B2B businesses, and product content management capabilities. The platform aims to address the increasingly complex operational processes of delivering a unified view of the customer and consistent multi-channel experiences.
SAP Hybris as part of SAP; complexity in operational processes; need for consistent data across multiple channels; support for new customer behavior through a modern architecture.
Focus on the B2C customer journey; combine short-term solutions with long-term visions; showcases B2B Commerce Accelerator and mobile best practices.
Enhancements and benefits of SAP Hybris for B2B customers; key features that cater to B2B business users.
Insight into Product Content Management (PCM); limitations of MDM for product communications; efficient product management systems.
Emphasis on Hybris' ability to support B2C and B2B commerce through a unified technology stack.
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