Deepak Kumar has over 5 years of experience in software testing and development across various domains. He has expertise in manual and automation testing, including performance, integration, API, and load testing. Some of the technologies and tools he has experience with include Java, SQL, Selenium, JMeter, Linux, and SOAPUI. He has worked on projects in the banking, payments, and telecommunications industries for clients such as Fidelity Information Services, Mahindra Comviva, and Airtel. His responsibilities have included test case creation, test execution, defect management, and test automation development. He holds an MCA from Maulana Azad National Institute of Technology and BSc in Computer Science.

1. DEEPAK KUMAR
E-mail: deepak_itcenter@yahoo.co.in
Mobile: 8800933129
 5.0+ years of diversified experience in the field of software Testing and Development across
telecom, non-telecom, and applications testing with Advance technologies currently working with
Fidelity Information Services as Senior Software Engineer.
 Experienced in Client Engagement, Frequent sync up, coordinating, planning in close interaction
with client/development teams located in Africa and UK.
 Sound Knowledge of complete SDLC AND STLC processes - like test specification preparation, test
plan, test-bed configuration, test execution, test reporting for multiple product releases.
 Experience in Agile Scrum methodologies.
 Ability to conduct effective manual testing, Performance testing, Automation testing, Back-end
(API) Testing, Integration System Testing, IVR Testing, Solution testing & Deployment Testing.
 Experience in Design, development and Test Case creation involving Functional Test cases,
Integration System Test Cases and executing Test Cases.
 Testing of VAS Telecom product.(cRBT,OBD,IVR Service,SMSC,MMSC,MCA,USSD,CMS,IN charging).
 Good domain knowledge of Telecommunication and Interactive Voice Response (IVR) as a product,
in different platforms likes HP-OCMP, CONTARRA, VISION, TELESOFT, Ehangcom, Eastcom and CVP.
 Have extensive Domain knowledge on payment life cycle and Software Testing Experience in
Banking and Financial Services for Bank of Ireland and CitiBank.
 Hands on experience in JAVA, MYSQL, Oracle and LINUX/UNIX.
 Hands on experience scripting in Shell and Python.
 Hands on experience in Apache Tomcat web server and JBoss Application Server.
 Hands on experience in Java Script, CCXML and VXML (ASR OR TTS).
 Hands on experience in Build and release, continuous integration and troubleshooting skills.
 Hands on experience in Automation Testing Tool using Selenium, Sahi Pro, Robot Framework,
JMeter, Fiddler and Soap UI.
 Experience in Designing Framework and executing the automation scripts.
 Log Analysis, Defect reporting and Impact Analysis.
 Strong Analytical and problem solving skill.
 Won various awards for excellent project deliveries.
 MCA from Maulana Azad National Institute of Technology, Bhopal, Deemed University, 2006-2009.
Obtained 7.5 GGPA.
 Bsc (Computer Science) from B.N. College, Patna University, Patna, 2003-2006, Obtained 71.33%.
 HSC from College of Commerce, Patna (B.I.E.C Board), 2000-2002. Obtained 65.66%.
 SSC from, DD High School (B.S.E.B Board), 1999-2000. Obtained 64.44%.

Languages : Core Java (OOPS, Collections, Interface, Abstraction)
Scripting Languages : Shell Scripting, Python
Query Language : Oracle, Mysql
Skills : Manual/Automation/Performance Testing/IVR Testing.
Platforms : Windows, Linux.
Tools [IDE] : Apache JMeter, Wireshark (Packet Analyzer), Jprofiler, Eclipse
IDE, Selenium (Selenium IDE, Selenium RC, Selenium Webdriver, Selenium Grid, JUnit, TestNG),Ant,Robot
Framework and Compass (Digitie), Fiddler ,JIRA , HP ALM/QC and Soap UI.
SYNOPSIS
ACADEMIC CREDENTIALS
TECHNICAL SUMMARY

2. Network Technologies : SS7, Sigtran, DIAMETER, SIP (VOIP).
Web Technologies : Servlets, JSP.
Web Server : Tomcat 6.x
Application Server : JBoss 6.X
Markup&Scripting Language : HTML, Java Script, XML, VXML, CCXML.
Protocols : TCP/IP, UDP, HTTP, SNMP, RSTP
Version Control : SVN
Continuous Integration : Hudson, Jenkins
CI TOOL : Jenkins,Hudson.
 Senior Software Engineer – Fidelity Information Services(FIS), Gurgaon:Sept 2014 -Till Date
 Senior Software Engineer – Mahindra Comviva, Gurgaon: Mar 2011 – Sept 2014
 Software Engineer – Desired Software Solution, Bhopal: Dec 2009 – Mar 2011
 Understood Software Requirement Specification (SRS).
 Testing Techniques and Methodologies.
 Verification and Validation (V&V) & Deployment of builds.
 Conduct Functional testing, Black Box testing, Automation and Performance Testing, Integration
Testing, Sanity testing, Database Testing and Regression testing.
 Prepare Application Test Cases and execute them manually and Execution of test scripts using
Selenium, Sahi Pro, Jmeter , Robot Framework , HP ALM/QC and Soap UI.
 Data preparations for tests i.e setup the data in the application to meet the functionality during the
tests, setup data for test tool etc.
 Preparation of Jmeter Scripts and execution i.e Capture the scenario, do required modifications in
the script like co-relation/parameterization etc based to the requirement do the tests like Base line
test/Scalability test/Regression test etc.
 Experience of performing various activities related to defect management using JIRA
 Updating Framework functions when needed and developed the Automation Test Scripts.
 Test Case Writing of Project and Test Plan Preparation.
 Test Bed setup as per IM doc.
 Performance Testing with JProfiler and your Java Profiler (JDK inbuilt Tool Jconsole, JvisualVM etc.).
 Gathering the application’s performance requirements after interacting with client/development
team or getting values from production environment etc
 Live site testing of Various Project.
 Load Test Case execution and validating System Resource usage.
 Executed test cases and prepared bug reports Using Compass (Digite), HP ALM/QC and JIRA Tool.
 Platform Evaluation (i.e. Configuration, Optimization, POC, Load Test).
 Good knowledge of testing OBD, cRBT,CMS, IVR Flow (IVR Testing) and WEB based Application.
 Using X-lite , linphone ,Kapaga and sending SIP call for the testing purpose.
 Doing Root Cause Analysis & Business Impact Analysis for modules.
 Work on Defects fixing and enhancements.
 Prepare and present Proof of Concept (PoC) to do the testing of new products/projects.
 Technically involved for multiple product testing and troubleshooting the problem.
 Handling multiple releases of various products in parallel and at the same time adhere to quality
principles.
 Responsible for identification of test strategy and test bed preparation for Various testing
(functional, performance, solution, User Acceptance ,smoke and Regression testing)
 Preparing and reviewing User Acceptance Plan for implementation and client.
1. Cortex - Debit and Prepaid card
 Client : Cortex (Payment and Banking Domain) ,UK
MAJOR ASSIGNMENTS :( In reverse chronological order)
PROFESSIONAL EXPERIENCE
Professional Expertise & Project Level RESPONSIBILITIES

3.  Platform : Java,Oracle9i,Informix,SQL,Selenium,Jmeter,Linux,andSoapUI.
 Role : Manual Testing/Automation/Integration Testing, Load Testing.
 Description : Cortex is a centralized platform which can host prepaid card solution for multiple
clients. It enable the end user to access the card via web interface and also provide the bank a web
based interface to provide support to user via performing various actions like creation of user
details, top up , viewing transactions , approving card applications. Cortex also provides the admin
access to
Central platform via web services.
2. dBILL-Lite
 Client : Airtel Africa(ALL) ,MTN ,GP
 Platform : Java, JavaScript, Jmeter, Linux,Robot Framwork,Python and Soap UI.
 Role : Manual Testing/Automation/Integration Testing, Load Testing.
 Description : dBILL-Lite will act as a charging gateway between Service Node/External Node
and IN, which will accept request from external service node over UDP protocol (request & response
are in char-delimited string “|” format) and send response back to external node over UDP.
3. CMS(Content Management System)
 Client : India/Airtel India/Afira
 Platform : Java, MySQL ,JavaScript,Unix,Jmeter,Sahi Pro and Soap UI
 Role : Manual Testing/Automation/Integration Testing, Load Testing.
 Description : Content Management System , this module holds & manages the mobile
multimedia content (Hello tunes, Caller tune, and images etc.) .There are various modules in it e.g.
User creation, content uploading in bulk/single, content virtualization in different category, Send
Email alerts before their expiry and resume, and content syncing with third-party application.
4. HTIVR
 Client : India/Airtel India
 Platform : Java, MySQL ,Linux,selenium,JavaScript,VXML,Jmeter
 Role : Manual Testing/Automation/Integration Testing, Load Testing.
 Description : HTIVR, is a IVR that allows the user to listen to tune, set tunes with different
options, copy hello tunes, Manage Profile and interactive voice interface system.
5. MOBIQUITY ( Airtel Money)
 Client : Airtel Africa
 Platform : Java,MySQL, JavaScript,SoapUI,Jmeter,Sahi,Loadrunner,Linux, Soap UI.
 Role : Manual Testing/Integration Testing/ Load Testing.
 Description : Mobile financial services platform provides platform over Mobile to do
transactions like Cash In, Cash Out, P2P and numerous other services through existing infrastructure
of Telecom. MFS Platform uses USSD and Web as bearer and SMSC for notifications. Mobiquity
provide Web interface as GUI and transaction interfaces for incoming Requests. Mobiquity
authenticate and authorize users to do transactions.
6. FE CCC
 Client : India/Airtel India
 Platform : Java, MySQL ,JavaScrip,Sahi pro ,Jmeter,Linux
 Role : Manual Testing/Automation/Integration Testing/ Load Testing.
 Description : FE CCC module is provided to Customer care agents. So CC agents can handle the
customer queries by viewing the complete user life cycle on CCC GUI.
7. Tele-Voting
 Client : DRC/VODACOM Africa
 Platform : Java, Struts, MySQL , JavaScript,VXML,Selenium,Jmeter,Linux.
 Role : Manual Testing/Automation/Integration Testing/White Box-Testing, Load
Testing.
 Description : The IVR component being used as interface in Tele-Voting system. Using this
interface a subscriber can cast vote to his favorite candidate in the contest.

4. 8. Mobiquity IVR (TIGO| Onatel)
 Client : TIGO Africa , Onatel Africa
 Platform : Java, MySQL,VXML, JavaScrip,Jmeter,Linux.
 Role : Manual Testing/Automation/Integration Testing/ Load Testing.
 Description : IVR will capture the DTMF input from the subscriber and will send to Application
Server which is as an interfacing module. After verification, Application Server will send the response
back to IVR. Send Money, Mobile Top up, Cash-out, Payments etc. Mobiquity IVR is an IVR-based
service that allows users to access his/her bank account for national fund transfer, view transaction
details, balance check, Mobile recharge and utilities bill payment etc.
9. Home Portal(Root Portal)
 Client : TOGO Africa/ Uninor India/Airtel india
 Platform : VXML ,CCXML ,Java, Servlet, MySQL, Tomcat,Linux.
 Role : Manual Testing/Automation/Integration Testing/White Box-Testing
 Descriptions : Home Portal is an IVR [VXML/CCXML, ASR] based front end application interface
that will be available to user when they dial a common short code. Through this, user can easily
access all the VAS applications that are integrated with the Home Portal by ASR or DTMF by simply
pressing specific DTMF. Home Portal is a URL Forwarding application that provides seamless
forwarding of VXML calls to relevant application, based on user input.
10. Front End Aggregator
 Client : India/Airtel Africa
 Platform : Java, JavaScript, MySQL,Jmeter.
 Role : Manual Testing,Integration Testing, Load Testing.
 Description : Comviva’s FE Aggregator provides generic HTTP based API’s for all the third party
applications (SMS, USSD, IVR,*copy e.tc) for accessing the cRBT features like gifting, subscription,
tone download, tone-deletion, fixed album downloads, personal album settings and un-subscription
etc.
11. Campaign Management System
 Client : Etisalat, India/Airtel Africa
 Platform : Java, MySQL, CCXML, VXML, Selenium,sahiPro, Jmeter,Linux.
 Role : Manual Testing/Automation/Integration Testing/ Load Testing.
 Description : An operator wants to promote his services through different channels. One of
these channels is directly calling the subscriber and promoting the service. These calls are said to be
OBD (Out Bound Dialler), calls which are triggered by a media platform (Like OCMP, Contarra etc.)
.User is given several key press options. On pressing keys the user is subscribed to the particular
service.
12. AVAN Platform
 Client : Etisalat,Airtel
 Platform : Java, MySQL, Linux,Jmeter,Selenium,SahiPro,Linux, Soap UI.
 Role : Manual Testing/Automation/Integration Testing/ Load Testing.
 Description : AVAN platform is a collection of various separate modules working as an
interface between third party and the applications providing particular services like CRBT, Voice-
Portal and MCA etc. AVAN platform seamlessly isolates third parties from service provider
applications so that their integration becomes smoother with these applications. Apart from that
AVAN platform optimizes channel utilization.
 Name : Deepak Kumar.
 Father’s Name : Shri Ajay Prasad.
 Date of Birth : 19th December 1985.
 Passport number : H1124509
 Current Address : House No-272 Sec-47 Gurgaon Haryana.
PERSONAL DOSSIER

5. I hereby declare that all the above information is true to the best of my knowledge and belief.
Date:
Place: Gurgaon
Deepak Kumar

6. I hereby declare that all the above information is true to the best of my knowledge and belief.
Date:
Place: Gurgaon
Deepak Kumar