Sanjay Kumar is seeking a job where he can continue improving his skills and contributing to an organization. He has over 5 years of experience in IT support roles, including managing hotel systems like Opera and Micros POS. He is proficient in networking, Windows administration, hardware repairs, and has experience pre-opening hotels.

1. SANJAY KUMAR
E-Mail: sanju19kmr@gmail.com ~ Mobile: +91-9625222189
OBJECTIVE
To work with an organization where, is a scope for self-improvement and knowledge enhancement which will provide
an opportunities to exhibit the best of my ability and contribute towards organization development.
CAREER SCAN
Currently Working With The Oberoi Sukhvilas Chandigarh.
1st
June MI-fi Network Private Limited at Wildflower Hall, Shimla as Helpdesk Executive – IT
16 November2015 to 30 May 2016 in Micro sense’ Private Limited at Wildflower Hall, Shimla as
Helpdesk
Executive – IT
12 November2014 Sysnet Global Technology Private Limited at Wildflower Hall, Shimla as Customer
Support Engineer – IT
Key Deliverables
 Taking care of Property Management System (OPERA), Point of Sale (Micros) of the Hotel, which is the
backbone of any Hotel Infrastructure.
 Experience in Property Management System (OPERA), Point of Sale (Micros).
 Managing hotel security system (CCTV).
 Managing Wi-Fi System – Guest rooms and public areas.
 Monitoring Guest Services and Monitoring Systems.
 Sort out the IT related issue.
 Trend Micro Antivirus Installation.
 All IT related assistance for the Gue
 Configuration of Access Point (Bullet, Ruckus & Eugenius)
 IT setup for the conferences as per requirements
 Configuring, Installation of KOT Printer, Slip Printer.
 Microsoft Outlook 2007/2010/2013 handling
 Maintain the Daily Weekly and Monthly Reporting System.
 Opera Printer Configure.
 Sap Installation.
 Making the Micros Card and Micros Issue.
 Knowledge of DHCP and DNS Network.
 Knowledge of VDI, RDP, Cap Server, Blade server, Think client.
 Having basic knowledge of VM ware.
 Vendor Management.
 Knowledge of opera floor plan creation
 Knowledge of Registration card settings
 Network printer configuration
 Configure IP telephones
 Configuration KOT and SLIP printers and micros.

2.  Installation of Ving Card and troubleshooting some issues.
 Basic knowledge of OASIS application.
 I have experience preopening hotel and facing challenges.
 Micros icon creation,
 Basic Knowledge of Vlan.
 Installation of usb drive device signature installation used for HR.
 Opera user ID creation, installation of opera.
 Access point configuration.
 Knowledge of symphony.
Key Highlights
 Significantly contributed in managing the uptime of Hotel Infrastructure, i.e. Opera, Micros, Sap, Guest
Internet, Accounting Software.
 Follow company policies, standards, IT policies.
11 June 2013’–15 Oct ’14 with Computer Paradise Shimla As Customer Support Engineer.
 Sales and Maintenance Computers.
 Knowledge of Operating System XP, Window 7, 8, 8.1, 10.
 Assembling Desktop
 Laptop Repairing and Desktop Repairing.
 Handling Customer calls on site.
 Printer Repairing and Installation.
 Making the Strait over and Cross over Cables.
 Repairing Printer.
12 March 2012’–13 January ’13 with The Lenovo Private Limited Service Centre As Customer Support
Engineer.
Key Deliverables
 Managing Computer Hardware & Networking Issue
 Working with a TCP/IP network Environment, Including DHCP, DNS, Ethernet.
 Windows Installation and Printer Service.
 Toner Cartridge Riffling.
 Sales and Maintenance Computers.
 Knowledge of Operating System XP, Window 7, 8, 8.1, 10.
 Assembling Desktop
 Laptop Repairing and Desktop Repairing.
 Handling Customer calls on site.

15 March’2011 – 5 February ’2012 with Manoj Enterprises. Shimla as Hardware Networking Engineer.
 Computer Assembling and Troubleshooting.
 Installing and configuring Microsoft Windows XP, Windows 7, and Microsoft Windows 2003/2008.
 Resolve internet related issues.
 Configuring Microsoft Outlook & Mail Backup.
 Desktop & Laptop Maintenance.
 Antivirus Installation, Hardware Part Replacing.

3.  2 Month Data Entry Job in PNB Bank the Mall Shimla.
 Configure Switches
 Laptop Repairing and Desktop Repairing.
 Handling Customer calls on site.
 Printer Repairing and Installation.
 Handling the Online Calls.
Academic Credential
 +2 from Hp Board Dharmshala.
 10th
from Hp Board Dharmshala.
 Pursuing Graduation from Hp University.
Certifications
 Computer Hardware and Networking Diploma from Jetking Shimla.
Personal Details
Date of Birth: 01/04/1992 .
Address: Vill.Ghamrara. P.O. Soldha. Teh. Sadar.Disttic. Bilaspur, H.P
Languages Known English & Hindi. Panjabi
Nationality: Indian
Marital Status: Married