1. Sandra L. Lucia
slori.lucia@gmail.com
Cell: (972) 523-3200
QUALIFICATIONS
Highly qualified mainframe programmer / analyst with over 20 years of experience in the design,
development, maintenance and support of online and batch systems on mainframe platforms – MVS,
COBOL, VSAM, JCL, Xpeditor, EZtrieve, Endevor, TWS, and CA-7 (secondarily CICS and ALC) …
Extensive experience in installations, conversions, development of large in-house systems, cycle support,
vendor software packages and applications for Mainframe, QA testing/problem resolution, technical
writing/documentation and running projects as a technical lead.
PHSSC – Plano, TX May 2008 – Feb 2016
INFORMATION ANALYST Assigned to Hewlett Packard (Medicare Systems Project)
• Worked on the CWF Team as part of the initial transition project to HP, and continued ongoing support of the
CWF system overall, including cycle support, change requests/system modifications, release installs, and DRA
setup and drills.
• Worked on the Transitions team, responsible for the consolidation of large MVS-based Medicare systems from
remote data centers around the United States into a single EDC facility. Insured secure transmission of data,
implementation of new host environments, coordination with third party software vendor/support, and Medicare
application business units around the country.
• Responsible for ongoing 24/7 problem resolution and support for CICS onlines and batch cycles during the
implementation phases which required monitoring/turning cycles, fixing abended jobs, restarts, and coordination
with RACF, Endevor, and TWS scheduling systems.
• Worked with a variety of mainframe utility tools such as Waapdsut (ALC), IDCMS, and SyncSort.
Celerity, Inc. – Plano, TX Feb 2008 – May 2008
INFORMATION ANALYST Assigned to EDS (MCS Project)
• Production development and maintenance of the EDS MCS Release Team Project.
• Extensive work with VSAM, JCL, TSO/ISPF, SDSF, Endevor, and other mainframe utilities.
Compusol, Inc. – Dallas, TX Nov 2007 – Feb 2008
SENIOR ANALYST Assigned to Republic Group Insurance
• Production development and maintenance of a large scale batch MVS Cobol Property & Casualty
Insurance system.
• Extensive work with VSAM, JCL, TSO/ISPF, SDSF, and other mainframe utilities.
Robert Half Technology – Addison, TX April 2007 – Nov 2007
TECHNICAL TEAM LEAD Assigned to Trailblazers (Companion Data Services)
• Technical Lead for team responsible for multiple datacenter workload transitions, including project
scheduling tasks, conference calls, unit test/production simulation/production cutover technical
tasks, and turnover to the Production Support Team. This included setting up, running, and
monitoring each workload’s cycle, fixing abends, troubleshooting online issues, TIVOLI
scheduling/updates, and change management through ENDEVOR.
• Lead, organized, and verified tasks related to all Part A Interfaces, including setting up NDM
connectivity, conducting initial tests, verifying valid workload interfaces, and reviewing successful
interfaces with third party entities (such as GHI, CWF, etc.).

2. • Technical Lead for the first HIGLAS workload transition which included review of the HIGLAS job
flow/scheduling, additional jobs and interfaces, as well as working with IBM on the successful
transmission of HIGLAS files (inbound and outbound).
• Worked with other Technical Leads on the database moves, including identifying primary vs.
ancillary data, creating and running JCL copy, restore, and validate data moves during Unit Test,
Production Simulation, and Production Cutovers.
• Extensive experience with VSAM, JCL (including PROCS, overrides, and symbolic), TSO/ISPF,
SDSF, CICS, ENDEVOR, and TIVOLI.
• Worked on improvements to the CROSSWALK Process to ease ID crossover during transitions
(i.e. Operator Control File); Worked on improvements to the SWEEPS process to ensure
transmission of all report files.
• Working knowledge of creating PLOGS in INFOMAN during transitions for assistance on various
issues.
• Conducted Technical interviews for potential candidates for the transition team.
Electronic Data Systems – Plano, TX 1990 – 2003/2005 – 2007
SYSTEMS ENGINEER/INFORMATION ANALYST (1990 – 2003)
• Blue Shield of California Account (RTMS) – Legacy Mainframe programming primarily in Cobol,
ALC, & CICS with strong skillset in JCL, TSO/ISPF, CA-7/11, Champ, and other mainframe
utilities.
• Project organization using GSMS Methodology and Tools for Customer Request documentation.
• Assistant Instructor for International “Phase II” Systems Programming Class.
• Supported mainframe, MVS Operating system, and Abend resolution.
• EDS Accounts include Texas Title XIX, Voice and Data Communications, Internal Billing, Health
Benefits, and PPPS (Payroll and Pension Production Support).
BUSINESS ANALYST (2005 – 2007)
• Bank of America Account - Working on carrier invoice analysis and reconciliation for many vendors
such as SBC, AT&T, Verizon, and Qwest.
• EDS Legal Affairs - Responsible for the Annual Code of Business Conduct Certification Project
(changes to the Code, design, Policies, and enhancements). Provided Information Technology
support to EDS Legal Affairs group nationwide and globally, including technical troubleshooting,
equipment reconciliation, and miscellaneous issues.
Athletic Sports Group – Carrollton, TX 2004 – 2005
ACCOUNT MANAGER
• Managed accounts Receivable / Payable and Invoicing / Weekly ADP Payroll.
• Designed and developed the School database system in ACT.
• Managed employees responsible for order verification, collections, and artwork approval.
• Advanced MS Word / Excel / Outlook skills.
• Supported the entire setup process of this start-up company.
• Developed business growth plan, staffing, and organizational structure.
EDUCATION
ABILENE CHRISTIAN UNIVERSITY COMPUTER LEARNING CENTER
Abilene, Tx Orange, Ca
Bachelor of Science in Social Work Certificate in Computer Programming
References Available Upon Request