This deck outlines the hidden gems of salesforce.com CRM that you likely didn't know was available, including Event & Conference management, Bug Tracking, Content Management, Competitor Tracking and much more.
Salesforce has turn into a standout amongst the most well known cloud platforms for CRM. The way to its universal acceptance is the simplicity of exploring through the software. Salesforce is amazingly instinctive and can be easy to learn. Adaptability of customizing different fields for creating qualitative reports improves the overall productivity of Salesforce. For more information visit here http://www.intelligentia.co.in/basics-of-salesforce/.
Salesforce Interview Questions And Answers | Salesforce Tutorial | Salesforce...Edureka!
This Salesforce Interview questions and answers tutorial will help you to prepare for Salesforce interviews. Learn about the most important Salesforce interview questions and answers and know what will set you apart in the interview process.
Salesforce has turn into a standout amongst the most well known cloud platforms for CRM. The way to its universal acceptance is the simplicity of exploring through the software. Salesforce is amazingly instinctive and can be easy to learn. Adaptability of customizing different fields for creating qualitative reports improves the overall productivity of Salesforce. For more information visit here http://www.intelligentia.co.in/basics-of-salesforce/.
Salesforce Interview Questions And Answers | Salesforce Tutorial | Salesforce...Edureka!
This Salesforce Interview questions and answers tutorial will help you to prepare for Salesforce interviews. Learn about the most important Salesforce interview questions and answers and know what will set you apart in the interview process.
Salesforce Tutorial for Beginners: Basic Salesforce IntroductionHabilelabs
Salesforce is the worlds best Customer Relationship Management (CRM) platform which is flexible and powerful database supplier in the market.This blog is introducing about Salesforce and it’s CRM, Multitenant Architecture etc.
Getting started with salesforce- deploy and empower your usersHarleen Mann ?
Deploy and empower your end users
Engage with your users and take action to
achieve your goals
BY "Your Getting Started with Salesforce Community Team"
Getting Started With Project Management - ApptivoApptivo
Apptivo's project management fits your business to track and achieve all your project goals and objectives. Being flexible, it tracks everything, say, tasks, emails, files, etc in one integrated system. Learn more @ https://goo.gl/Uvy1rX
Join us for another #ImpactSalesforceSaturday, a series of online Salesforce Saturday sessions.
We invite all – Developers – Administrators – Group Leaders – Consultants with advanced, intermediate or beginner level knowledge on Salesforce(Sales Cloud, Service Cloud, Pardot, Marketing Cloud, IOT, CPQ, Einstein, etc).
Topic: 360 degree view of a Salesforce Integration
Date and Time: Saturday, April 18, 2020
11:00 AM to 12:00 PM IST
Speaker: Roshan Kotla
Roshan is a Professional Trainer, Consultant, Architect and an Entrepreneur.Overall Salesforce experience of more than 10 years.Invited Guest Community Theatre speaker at TrailheaDX 2019, IndiaOrganizer and leader of the world's 3rd largest Salesforce DUG, Hyderabad (India).Organizer and Host for Hyderabad Trailblazin’(2018), one of the biggest community conferences in India which was attended by close to 650 people.Mentor for “Journey to Salesforce” and “Student Journey India” programs run by Salesforce.com
Agenda: Introduction about 360-degree view of a Salesforce Integration
Go deep into Salesforce Trailhead!
First I’ll give you a quick intro about what Trailhead can do for you and your career and then demo how you can use it.
Sydney Microsoft 365 Meetup Microsoft teamsAnupam Ranku
Microsoft Team is the hub for teamwork in Office 365 that brings together conversations, files and tools. Teams give people a single place to communicate and collaborate and also allows the team members to customise Team with apps, bots (T-Bot, Who-Bot), tabs, Planner, Forms, Flow etc. as per their needs. There is an enormous number of out-of-the-box extensibilities exist within Team. But what if you need more features that are not in the MS Team but is essential for your company, team, or project? - this is what we will discuss during the session.
The session will include some updates on the newest additions to the development and extension for the MS Team. We will also demonstrate how you can leverage the existing resources from Microsoft and build the app you need for your business
A general presentation that provides an overview of the entire Apptivo solution. This presentation is best viewed along with a video that explains the different areas of our platform: crm, marketing, sales, quoting, project management, order management, field service, help desk, billing, supply chain, and more.
https://www.youtube.com/watch?v=86wFXvS5Tc8
We were joined by Paul Swider MVP, Eric Overfield MVP + RD, Erica Toelle MVP, Ryan Schouten MVP, Joel Oleson MVP & RD, and hosted by Pervasent.
The intelligent intranet is here — and Office 365 is the place to build one for your organization!
Summary blog post by Jeff Teper
SharePoint home sites: a landing for your organization on the intelligent intranet
New Yammer investments add engagement and compliance capabilities
New Microsoft Stream mobile features, interactivity and more announced at SharePoint Conference 2019
OneDrive announcements—SharePoint Conference 2019
Turbocharging Microsoft 365 cloud user experiences
Getting started with Microsoft Search
Updates to SharePoint security, administration, and migration
New Records Management solution and machine learning updates come to Microsoft 365 compliance
What’s new for SharePoint Server
Announcements for SharePoint developers
Microsoft adoption resources center
Optimizing business solutions with SharePoint and Office 365 at SPC19
Rank higher in local search with consistent data Overflow Local
In this slide you will discover how our partnership with Yext will ensure that your location data is consistent across our partners network. A big factor in ranking well in local search is NAP( Name- Address- Phone Number) Consistency!! To learn more http://www.wisconsindigitalmedia.com/local-seo-domination
Salesforce Tutorial for Beginners: Basic Salesforce IntroductionHabilelabs
Salesforce is the worlds best Customer Relationship Management (CRM) platform which is flexible and powerful database supplier in the market.This blog is introducing about Salesforce and it’s CRM, Multitenant Architecture etc.
Getting started with salesforce- deploy and empower your usersHarleen Mann ?
Deploy and empower your end users
Engage with your users and take action to
achieve your goals
BY "Your Getting Started with Salesforce Community Team"
Getting Started With Project Management - ApptivoApptivo
Apptivo's project management fits your business to track and achieve all your project goals and objectives. Being flexible, it tracks everything, say, tasks, emails, files, etc in one integrated system. Learn more @ https://goo.gl/Uvy1rX
Join us for another #ImpactSalesforceSaturday, a series of online Salesforce Saturday sessions.
We invite all – Developers – Administrators – Group Leaders – Consultants with advanced, intermediate or beginner level knowledge on Salesforce(Sales Cloud, Service Cloud, Pardot, Marketing Cloud, IOT, CPQ, Einstein, etc).
Topic: 360 degree view of a Salesforce Integration
Date and Time: Saturday, April 18, 2020
11:00 AM to 12:00 PM IST
Speaker: Roshan Kotla
Roshan is a Professional Trainer, Consultant, Architect and an Entrepreneur.Overall Salesforce experience of more than 10 years.Invited Guest Community Theatre speaker at TrailheaDX 2019, IndiaOrganizer and leader of the world's 3rd largest Salesforce DUG, Hyderabad (India).Organizer and Host for Hyderabad Trailblazin’(2018), one of the biggest community conferences in India which was attended by close to 650 people.Mentor for “Journey to Salesforce” and “Student Journey India” programs run by Salesforce.com
Agenda: Introduction about 360-degree view of a Salesforce Integration
Go deep into Salesforce Trailhead!
First I’ll give you a quick intro about what Trailhead can do for you and your career and then demo how you can use it.
Sydney Microsoft 365 Meetup Microsoft teamsAnupam Ranku
Microsoft Team is the hub for teamwork in Office 365 that brings together conversations, files and tools. Teams give people a single place to communicate and collaborate and also allows the team members to customise Team with apps, bots (T-Bot, Who-Bot), tabs, Planner, Forms, Flow etc. as per their needs. There is an enormous number of out-of-the-box extensibilities exist within Team. But what if you need more features that are not in the MS Team but is essential for your company, team, or project? - this is what we will discuss during the session.
The session will include some updates on the newest additions to the development and extension for the MS Team. We will also demonstrate how you can leverage the existing resources from Microsoft and build the app you need for your business
A general presentation that provides an overview of the entire Apptivo solution. This presentation is best viewed along with a video that explains the different areas of our platform: crm, marketing, sales, quoting, project management, order management, field service, help desk, billing, supply chain, and more.
https://www.youtube.com/watch?v=86wFXvS5Tc8
We were joined by Paul Swider MVP, Eric Overfield MVP + RD, Erica Toelle MVP, Ryan Schouten MVP, Joel Oleson MVP & RD, and hosted by Pervasent.
The intelligent intranet is here — and Office 365 is the place to build one for your organization!
Summary blog post by Jeff Teper
SharePoint home sites: a landing for your organization on the intelligent intranet
New Yammer investments add engagement and compliance capabilities
New Microsoft Stream mobile features, interactivity and more announced at SharePoint Conference 2019
OneDrive announcements—SharePoint Conference 2019
Turbocharging Microsoft 365 cloud user experiences
Getting started with Microsoft Search
Updates to SharePoint security, administration, and migration
New Records Management solution and machine learning updates come to Microsoft 365 compliance
What’s new for SharePoint Server
Announcements for SharePoint developers
Microsoft adoption resources center
Optimizing business solutions with SharePoint and Office 365 at SPC19
Rank higher in local search with consistent data Overflow Local
In this slide you will discover how our partnership with Yext will ensure that your location data is consistent across our partners network. A big factor in ranking well in local search is NAP( Name- Address- Phone Number) Consistency!! To learn more http://www.wisconsindigitalmedia.com/local-seo-domination
Study: The Future of VR, AR and Self-Driving CarsLinkedIn
We asked LinkedIn members worldwide about their levels of interest in the latest wave of technology: whether they’re using wearables, and whether they intend to buy self-driving cars and VR headsets as they become available. We asked them too about their attitudes to technology and to the growing role of Artificial Intelligence (AI) in the devices that they use. The answers were fascinating – and in many cases, surprising.
This SlideShare explores the full results of this study, including detailed market-by-market breakdowns of intention levels for each technology – and how attitudes change with age, location and seniority level. If you’re marketing a tech brand – or planning to use VR and wearables to reach a professional audience – then these are insights you won’t want to miss.
Artificial intelligence (AI) is everywhere, promising self-driving cars, medical breakthroughs, and new ways of working. But how do you separate hype from reality? How can your company apply AI to solve real business problems?
Here’s what AI learnings your business should keep in mind for 2017.
Learn about some of the most valuable new features added to the Sales Cloud, Service Cloud, Communities and Chatter.
Our experts combed through Summer ’14 release and have selected the latest features and pilots that will help your business grow, such as…
Custom collaborative forecasting, which fully integrates sales splits, overlay projections and trending
Scenario modeling for sales territory management
Dashboard analytics for Communities which track adoption, usage, types of users and more
Gamification leveraged for reputation management in the community engagement console
Enhanced questions in Chatter to save search time and repeated queries
9 Secrets to Launch on the AppExchange [Webinar]CodeScience
After helping our customers launch 100+ products on the AppExchange, CodeScience understands the critical milestones to go from idea to app. Leverage our insider knowledge to your advantage. This webinar shares our best tips on how to succeed and what pitfalls to avoid.
Unlock the Power of the Salesforce Service CloudPerficient, Inc.
Topics Include:
Service Cloud Console: Empower your agents with custom console components and increase visibility
Case Feed: Streamline multichannel customer support and improve agent efficiency
Mobile Customer Support: Provide anywhere, anytime customer service
Instant Insights CSR Performance Analytics: Get real-time CSR performance analytics to quickly find and respond to problem calls and improve your contact center operations
CustomerCommunity_hidsdzdzdzzzdzdz819.pptxVkrish Peru
Community cloud
Technologies Based on Artificial Intelligence:
Machine Learning: A subfield of AI that uses algorithms to enable systems to learn from data and make predictions or decisions without being explicitly programmed.
Natural Language Processing (NLP): A branch of AI that focuses on enabling computers to understand, interpret, and generate human language.
Computer Vision: A field of AI that deals with the processing and analysis of visual information using computer algorithms.
Robotics: AI-powered robots and automation systems that can perform tasks in manufacturing, healthcare, retail, and other industries.
Neural Networks: A type of machine learning algorithm modeled after the structure and function of the human brain.
Expert Systems: AI systems that mimic the decision-making ability of a human expert in a specific field.
Chatbots: AI-powered virtual assistants that can interact with users through text-based or voice-based interfaces.Technologies Based on Artificial Intelligence:
Machine Learning: A subfield of AI that uses algorithms to enable systems to learn from data and make predictions or decisions without being explicitly programmed.
Natural Language Processing (NLP): A branch of AI that focuses on enabling computers to understand, interpret, and generate human language.
Computer Vision: A field of AI that deals with the processing and analysis of visual information using computer algorithms.
Robotics: AI-powered robots and automation systems that can perform tasks in manufacturing, healthcare, retail, and other industries.
Neural Networks: A type of machine learning algorithm modeled after the structure and function of the human brain.
Expert Systems: AI systems that mimic the decision-making ability of a human expert in a specific field.
Chatbots: AI-powered virtual assistants that can interact with users through text-based or voice-based interfaces.Technologies Based on Artificial Intelligence:
Machine Learning: A subfield of AI that uses algorithms to enable systems to learn from data and make predictions or decisions without being explicitly programmed.
Natural Language Processing (NLP): A branch of AI that focuses on enabling computers to understand, interpret, and generate human language.
Computer Vision: A field of AI that deals with the processing and analysis of visual information using computer algorithms.
Robotics: AI-powered robots and automation systems that can perform tasks in manufacturing, healthcare, retail, and other industries.
Neural Networks: A type of machine learning algorithm modeled after the structure and function of the human brain.
Expert Systems: AI systems that mimic the decision-making ability of a human expert in a specific field.
Chatbots: AI-powered virtual assistants that can interact with users through text-based or voice-based interfaces.Technologies Based on Artificial Intelligence:
Machine Learning: A subfield of AI that uses algorithms to enable systems to learn from data and make predic
Join Marketing Cloud Product Managers as they walk you through how to create reusable content, manage your data, and automate API-triggered email sends. Scale your development and empower your team of marketers without starting from scratch for each and every campaign.
@vablet The number one life sciences' sales enablement and content management platform on an app that works seamlessly with your CRM on line or off line!!!
Similar to [salesforce.com] Did You Know (General)? (20)
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™UiPathCommunity
In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni.
📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath:
Autopilot per Studio Web
Autopilot per Studio
Autopilot per Apps
Clipboard AI
GenAI applicata alla Document Understanding
👨🏫👨💻 Speakers:
Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant
Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath
Andrei Tasca, RPA Solutions Team Lead @NTT Data
Welocme to ViralQR, your best QR code generator.ViralQR
Welcome to ViralQR, your best QR code generator available on the market!
At ViralQR, we design static and dynamic QR codes. Our mission is to make business operations easier and customer engagement more powerful through the use of QR technology. Be it a small-scale business or a huge enterprise, our easy-to-use platform provides multiple choices that can be tailored according to your company's branding and marketing strategies.
Our Vision
We are here to make the process of creating QR codes easy and smooth, thus enhancing customer interaction and making business more fluid. We very strongly believe in the ability of QR codes to change the world for businesses in their interaction with customers and are set on making that technology accessible and usable far and wide.
Our Achievements
Ever since its inception, we have successfully served many clients by offering QR codes in their marketing, service delivery, and collection of feedback across various industries. Our platform has been recognized for its ease of use and amazing features, which helped a business to make QR codes.
Our Services
At ViralQR, here is a comprehensive suite of services that caters to your very needs:
Static QR Codes: Create free static QR codes. These QR codes are able to store significant information such as URLs, vCards, plain text, emails and SMS, Wi-Fi credentials, and Bitcoin addresses.
Dynamic QR codes: These also have all the advanced features but are subscription-based. They can directly link to PDF files, images, micro-landing pages, social accounts, review forms, business pages, and applications. In addition, they can be branded with CTAs, frames, patterns, colors, and logos to enhance your branding.
Pricing and Packages
Additionally, there is a 14-day free offer to ViralQR, which is an exceptional opportunity for new users to take a feel of this platform. One can easily subscribe from there and experience the full dynamic of using QR codes. The subscription plans are not only meant for business; they are priced very flexibly so that literally every business could afford to benefit from our service.
Why choose us?
ViralQR will provide services for marketing, advertising, catering, retail, and the like. The QR codes can be posted on fliers, packaging, merchandise, and banners, as well as to substitute for cash and cards in a restaurant or coffee shop. With QR codes integrated into your business, improve customer engagement and streamline operations.
Comprehensive Analytics
Subscribers of ViralQR receive detailed analytics and tracking tools in light of having a view of the core values of QR code performance. Our analytics dashboard shows aggregate views and unique views, as well as detailed information about each impression, including time, device, browser, and estimated location by city and country.
So, thank you for choosing ViralQR; we have an offer of nothing but the best in terms of QR code services to meet business diversity!
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
2. Did you know salesforce.com includes
an enterprise content library?
3. Integrated Content Management
Salesforce Libraries
Cloud Content – Single Platform
• Search, Tag, Rate, Collaborate
• Subscriptions, Version Control, Workflow
• Assemble presentations in the cloud
• Browser/Device Content Preview
• Share/Deliver content with links not
attachments
• Find your content in seconds with
indexed search
• Share Content inside Chatter feeds
4. Did you know that there is a
free survey management solution
on the AppExchange?
5. Integrated End User Surveys
Feedback through Surveys
• Drag and Drop Survey Templates
• Distribute Surveys through Email
• Capture real-time results on Contact or
Case records
• Customizable reports and dashboards
• Single Platform for user Feedback
Survey Force is a Free Force.com Labs application that allows you to capture
feedback in salesforce.com. Survey Force allows you to create 3 types of questions
(single select, multi select and free form text) and order your questions via drag
and drop. Surveys are deployed via email templates and Sites. Survey results are
related to the Contact and/or Case. Reports and Dashboards can be leveraged to
analyze survey results.
6. Did you know that salesforce.com
has a free Time Off Management
application?
7. Manage PTO on Force.com
Time-off Manager (PRO) Tracker
• Intelligent workflow to route PTO
requests between employees and
managers
• Sophisticated business rules to
approve/reject PTO requests
automatically
• Creates real-time team calendar of
upcoming PTO days
• Integrates to Payroll systems to manage
PTO accruals
TOM is a richly functional time-off management application.
It manages the flow of time-off requests from employees to
managers for approval, and provides a mechanism to send
approved requests to a payroll system for incorporation into
time-off balance calculations
8. Did you know salesforce.com has a free
software defect/bug tracking application?
9. Integrated Bug Tracking
Real-time Bug Tracking and Analysis
• Manages all the test cases, feature
requests and bugs logged for your
product suite
• Monitors time and availability of
developer and quality assurance
engineer resources
• Enables you to compare the quality
of products across your product
suite
Bugs and feature requests can be monitored to identify the
products that are generating the most problems — and
consuming the most resources. With the consolidated data
provided by Appforce Bug Tracking and Quality Assurance you can
spot quality trends, keep track of the status of individual bugs, and
see who is assigned to review the severity of bugs.
10. Did you know salesforce.com has a free
Customer Reference Management application?
11. Customer Reference Management
Share Customer Stories/References
• Learn the best customer stories for
your products and services
• Link customer stories to key
accounts or opportunities
• Search keywords or competitive
wins to find the best references for
your deals
• Centralize your best customer
stories and share across the
enterprise
Customer Stories allows you to document and quickly find success
stories with your customers, partners, competitive wins, and sales
references. This app is based on the application salesforce.com uses
internally to track similar stories.
12. Did you know salesforce.com has a free
Event Management application?
13. Conference Manager on Force.com
Event Management Automation
• Manage the event details, venues,
sponsors, critical contacts
• List potential speakers or
moderators; submit for approval
• Collaborate on presentations,
signage, venue layout and logistics
• Run reports and show dashboards of
conference planning progress
True to its name, Conference Management creates a single
repository of information about conferences. You can use
the application to manage your participation in industry
events and compare your level of involvement with that of
your competitors.
14. Did you know salesforce.com has a
free application for tracking
competitive intelligence?
15. Collaborative Competitive Analysis
Know Your Enemy
• Displays the latest news and tweets
about your competition
• Leverage Chatter to connect your
competitive experts with your sales
or marketing organization
• Leverage Salesforce Libraries to
ensure your sales team has the most
up to date presentations and tear
sheets
For competitive strategy teams, the Competitors object is a single place to update
the sales team on the latest tear sheets, kill decks, and strategies. Enable Chatter
and your sales team gets instant feed updates and the ability to share their own
tricks and tactics. If your organization does not have a competitive strategy team,
"Know Your Enemy" empowers reps to add a new competitor, share their personal
expertise, and connect with other reps that may be familiar with that competitor.
16. Did you know that salesforce.com includes
a crowd sourced discussion forum?
17. Salesforce Answers
Integrated Real-Time Answers
• Ask questions to your entire community
pool
• Search for FAQs and review common
answers
• Answer questions or rate the validity of
others to promote best answers
• Empower users to build a tribal
knowledge base community for long term
success
Your employees can seek help from others in the
community with the Answers feature. They can ask
questions and vote on Answers, and you can capture
the best information in the knowledge base.
18. Did you know that salesforce.com is
available on your Blackberry,
iPad/iPhone or Android?
19. Salesforce at your fingertips
• Your critical records and information
are at your fingertips no matter
where you are
• Look up numbers, email addresses
and office locations from your phone
• Stay productive from anywhere
Salesforce Mobile Lite keeps you connected. With instant
access on your handheld device, you can access vital
information like accounts, contacts, leads, opportunities and
dashboards wherever you are. (Available for the iPhone,
iPad, Blackberry and Android.)
*Mobile Lite is read-only
20. Did you know that salesforce.com
integrates with Google Apps?
21. Salesforce for Google Apps
+
Integrated Cloud Office Apps
• Web-based managed email
• Collaborate on office docs,
spreadsheets and presentations
inside salesforce.com
• Integrate Google Talk for real-time
chat
Integrate the leader in cloud-based office productivity solutions
with the enterprise leading cloud application platform
22. Did you know you can build and
host websites on Force.com?
23. Custom Websites on Force.com
Internal or External Sites
• Integrated Database
• Integrated Security Model
• Site Hosting and Scale and
Maintenance
• Integrated Content Management
• Microsites, Landing Pages, Campaign
Sites, Survey Sites, Event Sites,
Registration Pages, Ideas Sites
The fastest way to build and run any Web site or
Web application. Not just basic Web sites.
Force.com sites include a database, integration with
your back-end systems, workflow and approval
rules, analytics, and more—all in the cloud
24. What else don’t you know?
Chris Cranis
Sr. Account Executive
415-830-4129
@forceius