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Top 10 recommended apps for small to medium enterprises. 
Why this list? 
• © Copyright - Jobs in Salesforce. All rights reserved 
Introduction 
Implementation of powerful salesforce 
apps can transform your business, facilitate 
processes and increases efficiency of the 
sales, marketing and admin teams. However 
with more 2000 apps to choose from, it can 
be difficult to decide the best apps to adopt. 
Though apps should be selected based on your 
own understanding of your goals, requirements, 
budget andmanagement, here is an overview 
of simple apps that we recommend can extend 
your salesforce organization and leverage the 
investment that the stakeholders have made in 
the salesforce application. 
We have tried to find the most logical, useful apps that add 
actual value to small and medium enterprises. 
Some of them are free while some need to be paid for with 
most paid apps discounted for Non profit organizations. 
All the apps reviewed/ images are taken from Salesforce 
AppExchange.
• © Copyright - Jobs in Salesforce. All rights reserved 
No1. Salesforce crm dashboards 
about salesforce crm dashboards 
A package of pre_established dashboards 
& source reports for Sales and marketing 
executives, Sales Managers, Salespersons, reps 
and Customer service Support like 
- Agent Supervisor Overview Dashboard 
- Service Executive Overview Dashboard 
- Service KPIs Dashboard 
Rating on AppExchange : 
PRICing : 
available from : 
benefits 
• Easy for new admins to download and use templates to 
clone from. 
• Customizable, best practices dashboards that can be 
deployed in minutes. 
Provides comprehensive insight into organizations, team, 
and individual performance. 
• Increases the CRM adoption and effectiveness of sales 
and service organizations. 
• Allows sales and service teams to stay on top of every 
deal or case, and close more business on time than ever 
before. 
• Allows Sales Managers to have more visibility into open 
opportunities and gain greater pipeline predictability 
free
• © Copyright - Jobs in Salesforce. All rights reserved 
No2. DupeCatcher 
About DupeCatcher 
One of the most efficient apps that enables 
Salesforce users to identify, block & dedupe 
leads, accounts, and contacts in real-time at the 
point-of-entry. 
It eliminates the manual, time consuming 
processes and training previously relied on 
to prevent duplicates of leads, accounts, and 
contacts. 
Rating on AppExchange : 
PRICing : 
available from : 
Benefits 
• Simplifies management of Salesforce orgs. 
• Identifies and block duplicate records at the point of 
entry based on standard and/or custom fields . 
• Merges data into a single record, preventing new 
duplicates. 
• Updates current Salesforce records and creates new 
ones only when needed. 
• Allows users to retain full control of the process, without 
any fear of loss while cleansing data. 
• Admins can run DupeCatcher in the background to 
collect data on duplicate entries for analysis before rolling 
it out to users. 
free
No3. Informatica Cloud Integration for Salesforce 
• © Copyright - Jobs in Salesforce. All rights reserved 
About 
Built for all sales cloud users, Informatica Cloud 
Data Loader for Salesforce is the most popular 
data loading application that automates the 
import/export of Salesforce and Force.com 
data between databases and files. 
Rating on AppExchange : 
PRICing : 
available from : 
Benefits 
• Provides Data quality assessment with dynamic 
dashboards that ensure Salesforce data is trusted, timely 
& relevant 
• Automates Data replication for compliance, advanced 
business intelligence reporting, data warehouse 
integration, archival and Salesforce back-up 
• Data can be loaded, migrated, extracted, synchronized 
& replicated on demand. 
• Data synchronization is delivered as a true SaaS 
application i.e without hardware appliance 
• Easy integration of Salesforce with on-premise & 
ERP (SAP, JDE, Oracle) apps, databases, files, and social 
sources. 
• Is installed as a tab, so users do not have to leave 
Salesforce. 
• Requires little training to set up ,through wizard based 
interface with no coding and easy to administer 
free
• © Copyright - Jobs in Salesforce. All rights reserved 
No4. Salesforce for twitter and facebook 
About 
Salesforce for twitter and Facebook allows 
Salesforce CRM to connect with social media 
channels twitter and Facebook. 
Users can monitor their online image , connect 
with customers, promote their brand and 
analyze their social impact 
Rating on AppExchange : 
PRICing : 
available from : 
Benefits 
• Create Cases, Contacts, and Leads from Tweets and 
Facebook Wall Posts and Comments 
• Shares knowledge with Twitter and Facebook 
communities 
• Users can monitor , participate and respond in real-time 
Twitter and Facebook Conversations 
• Is installed as a tab, so users do not have to leave 
Salesforce 
free
• © Copyright - Jobs in Salesforce. All rights reserved 
About 
Survey Force is a Free Salesforce Labs 
application that allows you to capture feedback 
in salesforce.com. 
Allows you to create 3 types of questions 
(single select, multi select and free form text) 
and order your questions via drag and drop. 
Rating on AppExchange : 
PRICing : 
available from : 
Benefits 
• Easily Create and Order Questions via Drag and Drop 
• Distribute Surveys Via Email Templates and Sites 
• Capture Results from Contacts and/or Cases, use 
Reports and Dashboards to Survey Force 
• Surveys are deployed via email templates and Sites. 
• Reports and Dashboards can be leveraged to analyze 
survey results. 
No5. Survey Force 
free
• © Copyright - Jobs in Salesforce. All rights reserved 
About 
Timba Surveys is a native Force.com application. 
It allows users to create surveys within minutes 
and start collecting responses immediately 
within their Org and externally through Sites. 
Rating on AppExchange : 
PRICing : 
available from : 
Benefits 
• Create and customize surveys with easy to use 
templates and draggable questions 
• Used to send surveys to Salesforce Contacts, Leads, 
external contacts and share with chatter followers 
• Has built in analytics with easy export abilities to 
spreadsheets and report generation 
• Uses Salesforce standard email templates so survey 
email invitations can be automated and customized to fit 
any corporate identity look & feel 
• Very easy to use with user friendly interface 
No6. Timba Surveys 
free
• © Copyright - Jobs in Salesforce. All rights reserved 
About 
MapAnything is a comprehensive Salesforce-integrated, 
easy-to-use geoanalytics and 
mapping App. 
What you can do with it 
With MapAnything, it is easier to maximize 
potential sales, optimize customer service 
territory management and create geo-targeted 
marketing campaigns 
Rating on AppExchange : 
PRICing : 
available from : 
Benefits 
• Service personnel can optimize their travel routes 
with real-time updates on traffic conditions and get 
recommendations and turn-by-turn directions to their 
destination. 
• This is specially very valuable if when using Salesforce1 
on mobile since it is a seamless integration 
• Sales team turns lead information into meaningful data 
by displaying accounts active opportunities and Sorting 
with various filters, based on geography, activity,products 
, revenue, et, empowering them to take action decisions. 
• Marketing teams can create custom sales trips based on 
plotted queries and create valuable consumer segments 
based on regional account presence. 
• Marketing campaigns, events and efforts can be better 
planned by location of customer accounts 
• Better support can be provided to region based sales 
promotions. 
No7. DocuSign 
paid
No8. MapAnything - Maps, Mapping and GeoAnalytics Made 
• © Copyright - Jobs in Salesforce. All rights reserved 
About 
MapAnything is a comprehensive Salesforce-integrated, 
easy-to-use geoanalytics and 
mapping App. 
Best for use by 
Marketing team 
Sales team 
Service personnel 
Rating on AppExchange : 
PRICing : 
available from : 
Benefits 
• Service personnel can optimize their travel routes 
with real-time updates on traffic conditions and get 
recommendations and turn-by-turn directions to their 
destination. 
• Sales team has the ability to turn lead information into 
meaningful data by displaying active opportunities and 
Sorting with various filters, based on geography, activity, 
products , revenue, empowering them to take action 
decisions. 
• Marketing teams can create custom sales trips based 
on plotted queries and create valuable consumer 
segments based on regional account presence. 
• Marketing campaigns, events and efforts can be 
better planned by location of customer accounts & 
better support can be provided to region based sales 
promotions. 
paid
• © Copyright - Jobs in Salesforce. All rights reserved 
No9. Jitterbit Cloud Data Loader for Salesforce 
About 
Jitterbit Cloud Data Loader for Salesforce is 
the most comprehensive and feature rich data 
migration tool offering on the Harmony Cloud 
integration platform to import and export data 
from local and cloud based, flat files 
Rating on AppExchange : 
PRICing : 
available from : 
Benefits 
• Makes migrating data between multiple system very 
easy 
• Reduces time and effort required to automate 
the import and export of critical business data from 
Salesforce CRM, force.com, databases & files – on-premise 
or in the Cloud. 
• Native support for all salesforce editions 
• Has great connectivity to any flat file, any ODBC or JDBC 
database. 
• Project design and management is through easy to 
use drag and drop Salesforce Operation wizards : Create, 
Insert, Upsert, Delete, Hard Delete, Query, and Bulk Loads. 
• Operations can be scheduled or automated with great 
management of salesforce data & monitoring tools 
• Project is securely backed to jitterbit cloud so work is 
never lost and cloud console allows users to monitor the 
status of operations from anywhere and any device. 
• Provides automatic backups and access to data loader 
operations from anywhere, on any device 
starts at $12 - Discounted for Non profits
• © Copyright - Jobs in Salesforce. All rights reserved 
About 
Conga Composer complements salesforce. 
com by helping users develop and deliver 
customized documents, presentations and 
reports using Word, PowerPoint, Excel, HTML 
email and PDF forms from standard & custom 
objects. It also generates statements,I nvoices, 
quotes, proposals, contracts and letters. 
Rating on AppExchange : 
PRICing : 
available from : 
Benefits 
• Merge data from any standard or custom object using 
Salesforce reports or SQL queries 
• Flexible Delivery Options: via email; store as Salesforce 
attachments, Chatter posts or Content records 
• Creates fully customized output using Word, 
PowerPoint, Excel, HTML email and PDF forms 
• Creates personalized templates that generate 
consistent output . 
• Automatically logs activities, creates follow-up tasks & 
update fields. 
• Predefined merge options for one-click document 
generation with Conga Mail Merge simplifies mass 
mailings. 
• Powerful Composer add-ons maximizes efficiency with a 
fully automated solution 
• Compatible with Sales Cloud, Service Cloud, & Force. 
com 
No10. Conga Composer 
free
about us 
JobsinSalesforce.com is a platform that brings recruiters and salesforce Job seekers together to overcome the 
rising challenge of matching the right talent to the right salesforce job. 
We have an easy to use interface for both recruiters and job seekers. 
Job Seekers 
POST YOUR JOB UPLOAD YOUR CV 
• © Copyright - Jobs in Salesforce. All rights reserved 
recruiters 
Job seekers can apply for all salesforce related jobs in 
one place and do not need to search for Salesforce jobs 
on multiple job portals. 
CTA : Upload your CV (http://jobsinsalesforce.com/login/) 
Recruiters have a streamlined place to post their 
vacancies where visibility, responses and applications 
are optimized. JobsinSalesforce.com only hosts the 
positions, allowing direct contact between recruiters 
and the job seekers. 
Comments and feedback? Why not Follow us 
DISCLAIMER: Our review is meant for general informative purposes only. Please consult all relevant terms and conditions of any application before you download 
and use them.All images and logos used are from salesforce.com

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10 Recommended Salesforce App for Small Businesses

  • 1.
  • 2. Top 10 recommended apps for small to medium enterprises. Why this list? • © Copyright - Jobs in Salesforce. All rights reserved Introduction Implementation of powerful salesforce apps can transform your business, facilitate processes and increases efficiency of the sales, marketing and admin teams. However with more 2000 apps to choose from, it can be difficult to decide the best apps to adopt. Though apps should be selected based on your own understanding of your goals, requirements, budget andmanagement, here is an overview of simple apps that we recommend can extend your salesforce organization and leverage the investment that the stakeholders have made in the salesforce application. We have tried to find the most logical, useful apps that add actual value to small and medium enterprises. Some of them are free while some need to be paid for with most paid apps discounted for Non profit organizations. All the apps reviewed/ images are taken from Salesforce AppExchange.
  • 3. • © Copyright - Jobs in Salesforce. All rights reserved No1. Salesforce crm dashboards about salesforce crm dashboards A package of pre_established dashboards & source reports for Sales and marketing executives, Sales Managers, Salespersons, reps and Customer service Support like - Agent Supervisor Overview Dashboard - Service Executive Overview Dashboard - Service KPIs Dashboard Rating on AppExchange : PRICing : available from : benefits • Easy for new admins to download and use templates to clone from. • Customizable, best practices dashboards that can be deployed in minutes. Provides comprehensive insight into organizations, team, and individual performance. • Increases the CRM adoption and effectiveness of sales and service organizations. • Allows sales and service teams to stay on top of every deal or case, and close more business on time than ever before. • Allows Sales Managers to have more visibility into open opportunities and gain greater pipeline predictability free
  • 4. • © Copyright - Jobs in Salesforce. All rights reserved No2. DupeCatcher About DupeCatcher One of the most efficient apps that enables Salesforce users to identify, block & dedupe leads, accounts, and contacts in real-time at the point-of-entry. It eliminates the manual, time consuming processes and training previously relied on to prevent duplicates of leads, accounts, and contacts. Rating on AppExchange : PRICing : available from : Benefits • Simplifies management of Salesforce orgs. • Identifies and block duplicate records at the point of entry based on standard and/or custom fields . • Merges data into a single record, preventing new duplicates. • Updates current Salesforce records and creates new ones only when needed. • Allows users to retain full control of the process, without any fear of loss while cleansing data. • Admins can run DupeCatcher in the background to collect data on duplicate entries for analysis before rolling it out to users. free
  • 5. No3. Informatica Cloud Integration for Salesforce • © Copyright - Jobs in Salesforce. All rights reserved About Built for all sales cloud users, Informatica Cloud Data Loader for Salesforce is the most popular data loading application that automates the import/export of Salesforce and Force.com data between databases and files. Rating on AppExchange : PRICing : available from : Benefits • Provides Data quality assessment with dynamic dashboards that ensure Salesforce data is trusted, timely & relevant • Automates Data replication for compliance, advanced business intelligence reporting, data warehouse integration, archival and Salesforce back-up • Data can be loaded, migrated, extracted, synchronized & replicated on demand. • Data synchronization is delivered as a true SaaS application i.e without hardware appliance • Easy integration of Salesforce with on-premise & ERP (SAP, JDE, Oracle) apps, databases, files, and social sources. • Is installed as a tab, so users do not have to leave Salesforce. • Requires little training to set up ,through wizard based interface with no coding and easy to administer free
  • 6. • © Copyright - Jobs in Salesforce. All rights reserved No4. Salesforce for twitter and facebook About Salesforce for twitter and Facebook allows Salesforce CRM to connect with social media channels twitter and Facebook. Users can monitor their online image , connect with customers, promote their brand and analyze their social impact Rating on AppExchange : PRICing : available from : Benefits • Create Cases, Contacts, and Leads from Tweets and Facebook Wall Posts and Comments • Shares knowledge with Twitter and Facebook communities • Users can monitor , participate and respond in real-time Twitter and Facebook Conversations • Is installed as a tab, so users do not have to leave Salesforce free
  • 7. • © Copyright - Jobs in Salesforce. All rights reserved About Survey Force is a Free Salesforce Labs application that allows you to capture feedback in salesforce.com. Allows you to create 3 types of questions (single select, multi select and free form text) and order your questions via drag and drop. Rating on AppExchange : PRICing : available from : Benefits • Easily Create and Order Questions via Drag and Drop • Distribute Surveys Via Email Templates and Sites • Capture Results from Contacts and/or Cases, use Reports and Dashboards to Survey Force • Surveys are deployed via email templates and Sites. • Reports and Dashboards can be leveraged to analyze survey results. No5. Survey Force free
  • 8. • © Copyright - Jobs in Salesforce. All rights reserved About Timba Surveys is a native Force.com application. It allows users to create surveys within minutes and start collecting responses immediately within their Org and externally through Sites. Rating on AppExchange : PRICing : available from : Benefits • Create and customize surveys with easy to use templates and draggable questions • Used to send surveys to Salesforce Contacts, Leads, external contacts and share with chatter followers • Has built in analytics with easy export abilities to spreadsheets and report generation • Uses Salesforce standard email templates so survey email invitations can be automated and customized to fit any corporate identity look & feel • Very easy to use with user friendly interface No6. Timba Surveys free
  • 9. • © Copyright - Jobs in Salesforce. All rights reserved About MapAnything is a comprehensive Salesforce-integrated, easy-to-use geoanalytics and mapping App. What you can do with it With MapAnything, it is easier to maximize potential sales, optimize customer service territory management and create geo-targeted marketing campaigns Rating on AppExchange : PRICing : available from : Benefits • Service personnel can optimize their travel routes with real-time updates on traffic conditions and get recommendations and turn-by-turn directions to their destination. • This is specially very valuable if when using Salesforce1 on mobile since it is a seamless integration • Sales team turns lead information into meaningful data by displaying accounts active opportunities and Sorting with various filters, based on geography, activity,products , revenue, et, empowering them to take action decisions. • Marketing teams can create custom sales trips based on plotted queries and create valuable consumer segments based on regional account presence. • Marketing campaigns, events and efforts can be better planned by location of customer accounts • Better support can be provided to region based sales promotions. No7. DocuSign paid
  • 10. No8. MapAnything - Maps, Mapping and GeoAnalytics Made • © Copyright - Jobs in Salesforce. All rights reserved About MapAnything is a comprehensive Salesforce-integrated, easy-to-use geoanalytics and mapping App. Best for use by Marketing team Sales team Service personnel Rating on AppExchange : PRICing : available from : Benefits • Service personnel can optimize their travel routes with real-time updates on traffic conditions and get recommendations and turn-by-turn directions to their destination. • Sales team has the ability to turn lead information into meaningful data by displaying active opportunities and Sorting with various filters, based on geography, activity, products , revenue, empowering them to take action decisions. • Marketing teams can create custom sales trips based on plotted queries and create valuable consumer segments based on regional account presence. • Marketing campaigns, events and efforts can be better planned by location of customer accounts & better support can be provided to region based sales promotions. paid
  • 11. • © Copyright - Jobs in Salesforce. All rights reserved No9. Jitterbit Cloud Data Loader for Salesforce About Jitterbit Cloud Data Loader for Salesforce is the most comprehensive and feature rich data migration tool offering on the Harmony Cloud integration platform to import and export data from local and cloud based, flat files Rating on AppExchange : PRICing : available from : Benefits • Makes migrating data between multiple system very easy • Reduces time and effort required to automate the import and export of critical business data from Salesforce CRM, force.com, databases & files – on-premise or in the Cloud. • Native support for all salesforce editions • Has great connectivity to any flat file, any ODBC or JDBC database. • Project design and management is through easy to use drag and drop Salesforce Operation wizards : Create, Insert, Upsert, Delete, Hard Delete, Query, and Bulk Loads. • Operations can be scheduled or automated with great management of salesforce data & monitoring tools • Project is securely backed to jitterbit cloud so work is never lost and cloud console allows users to monitor the status of operations from anywhere and any device. • Provides automatic backups and access to data loader operations from anywhere, on any device starts at $12 - Discounted for Non profits
  • 12. • © Copyright - Jobs in Salesforce. All rights reserved About Conga Composer complements salesforce. com by helping users develop and deliver customized documents, presentations and reports using Word, PowerPoint, Excel, HTML email and PDF forms from standard & custom objects. It also generates statements,I nvoices, quotes, proposals, contracts and letters. Rating on AppExchange : PRICing : available from : Benefits • Merge data from any standard or custom object using Salesforce reports or SQL queries • Flexible Delivery Options: via email; store as Salesforce attachments, Chatter posts or Content records • Creates fully customized output using Word, PowerPoint, Excel, HTML email and PDF forms • Creates personalized templates that generate consistent output . • Automatically logs activities, creates follow-up tasks & update fields. • Predefined merge options for one-click document generation with Conga Mail Merge simplifies mass mailings. • Powerful Composer add-ons maximizes efficiency with a fully automated solution • Compatible with Sales Cloud, Service Cloud, & Force. com No10. Conga Composer free
  • 13. about us JobsinSalesforce.com is a platform that brings recruiters and salesforce Job seekers together to overcome the rising challenge of matching the right talent to the right salesforce job. We have an easy to use interface for both recruiters and job seekers. Job Seekers POST YOUR JOB UPLOAD YOUR CV • © Copyright - Jobs in Salesforce. All rights reserved recruiters Job seekers can apply for all salesforce related jobs in one place and do not need to search for Salesforce jobs on multiple job portals. CTA : Upload your CV (http://jobsinsalesforce.com/login/) Recruiters have a streamlined place to post their vacancies where visibility, responses and applications are optimized. JobsinSalesforce.com only hosts the positions, allowing direct contact between recruiters and the job seekers. Comments and feedback? Why not Follow us DISCLAIMER: Our review is meant for general informative purposes only. Please consult all relevant terms and conditions of any application before you download and use them.All images and logos used are from salesforce.com