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SALES STRATEGY
CAREER MENTOR ONLINE
transform the way of career success
About Us
Career Mentor Online is a:
Platform to provide Career Consulting Service
Career Mentor Online
transform the way of career success
Job Seekers Mentors
Career
Consulting
Service
Copyrights, Career Mentore Online, 2013 2
Customer Positioning
• It’s hard to estimate the market size because people often try
to find similar free resource. We find it very potential because
the job market is getting worse for job seekers. People need
more then just free online resource. They need customized
advice.
• We will provide free consulting service online to attract
customers who care about their career. The information we get
from them will be more accurate.
• Target Customers:
Graduates coming back from abroad.
Highly-paid industries, like finance, consulting, and IT.
First-tier cities: Shanghai, Shenzhen, Beijing, and Guangzhou.
Above is based on the survey result conducted by June, 2013.
Copyrights, Career Mentore Online, 2013 3
Market Research
According to the market research result *, we have defined
the service offerings & pricing model.
Copyrights, Career Mentore Online, 2013 4
* Online Survey conducted in Jun, 2013
Service Offering & Pricing Model
Phase I will focus on market test, objective is to know what
kind of service & price could be accepted by consumers.
Copyrights, Career Mentore Online, 2013 5
Service Offerings Unit Price
Resume/CV review & revise 1 piece 50 RMB
Interview practice 1 hour 100 RMB
Industry guidance for career path * 0.5 hour 100 RMB
* Phase I will only cover 3 industries: IT, Finance and Consulting.
Sales Roadmap
• Phase I – Experiment, 3 months
• Phase II – Expand service scope, and test, 2 months
• Officially launch – Jan, 2014
Copyrights, Career Mentore Online, 2013 6
Jul, 2013 Jan, 2014Oct, 2013
Focus on niche market:
Chinese students study
and work abroad
Objective:
Test the market
acceptance of service
model & price
Sale promotion:
Free trial
Expand market & service:
Chinese students study
and work abroad
Objective:
Test the market size of
service scope & adjust the
price model
Sale promotion:
Discount to new customers
Officially launch
Provide more service offerings:
Classroom course
Sales Strategy – Phase I
Service
Offerings
Sales Channel
Target
Consumers
Copyrights, Career Mentore Online, 2013 7
• Fresh Graduates
• Junior Professionals
Abroad students is a
focus in phase I for
experiment.
Industry Focus:
IT, Finance, Consulting
Services:
• Resume/CV review
• Interview practice
• Industry guidance
for career path
• Social Media/Online promotion
• Universities, offline event &
promotion
Phase I will be experiment, focus on niche market.
Sales Process
Copyrights, Career Mentore Online, 2013 8
Get
• Online/Social customer acquisition
• Universities, offline events & promotion
• Sale promotion, like free trial
Connect
• Content push through Social media
• Personalized service promotion
Grow • Referrals, by Word of mouth
• Sale promotion, like free trial
Per survey result, most job seeker would
like to “Search job seeking website” &
“Ask for help from experiencers”, which
we will combine the concept of
“Online/Social” & “Experts” for our GET
strategy.
Sales Funnel & Cost Analysis
Copyrights, Career Mentore Online, 2013 9
Awareness
Interest
Desire
Sales
Drive awareness through Online/Social
channel, and universities
Phase I cost – 5 manual hours/week, around
RMB500/week
Content promotion: 5 tips/week, each will
have 50 UV(unique visitor) in the beginning
Conversion to Lead: 10%
Lead generation: 100 per month
Convert to opportunity: 25%
Sales opportunity: 25 potential user/month
Sale promotion: Discount; free trial
Close-Win Rate: 25%
Estimated customer: 6 per month
CAC (customer acquisition cost): 333.3 RMB
* Conversion rate is based on service industry general data.
Sales Result
• Till Jul 27th, we have two customers.
Customer background: Chinese, Female, Master Degree, Junior
professional in Consulting industry, now working in USA, with more
than 1 year working experience.
Customer problems: Facing the question if need to change career
path and choose a new industry.
Customer acquisition channel: Friends referral
CAC: 0
Service provided: Industry guidance for Consulting, provide the
normal career path; also clarify the success factors, not only
depends on the career path, but also depends on personal
behavior, motivation, soft skills, etc.
Price: 0, for free trial
Customer feedback: Satisfied, and clear about career path
Copyrights, Career Mentore Online, 2013 10
THANK YOU!
http://career123.weebly.com/
http://career123en.weebly.com/
Copyrights, Career Mentore Online, 2013 11

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Sales Strategy of Career Mentor Online

  • 1. SALES STRATEGY CAREER MENTOR ONLINE transform the way of career success
  • 2. About Us Career Mentor Online is a: Platform to provide Career Consulting Service Career Mentor Online transform the way of career success Job Seekers Mentors Career Consulting Service Copyrights, Career Mentore Online, 2013 2
  • 3. Customer Positioning • It’s hard to estimate the market size because people often try to find similar free resource. We find it very potential because the job market is getting worse for job seekers. People need more then just free online resource. They need customized advice. • We will provide free consulting service online to attract customers who care about their career. The information we get from them will be more accurate. • Target Customers: Graduates coming back from abroad. Highly-paid industries, like finance, consulting, and IT. First-tier cities: Shanghai, Shenzhen, Beijing, and Guangzhou. Above is based on the survey result conducted by June, 2013. Copyrights, Career Mentore Online, 2013 3
  • 4. Market Research According to the market research result *, we have defined the service offerings & pricing model. Copyrights, Career Mentore Online, 2013 4 * Online Survey conducted in Jun, 2013
  • 5. Service Offering & Pricing Model Phase I will focus on market test, objective is to know what kind of service & price could be accepted by consumers. Copyrights, Career Mentore Online, 2013 5 Service Offerings Unit Price Resume/CV review & revise 1 piece 50 RMB Interview practice 1 hour 100 RMB Industry guidance for career path * 0.5 hour 100 RMB * Phase I will only cover 3 industries: IT, Finance and Consulting.
  • 6. Sales Roadmap • Phase I – Experiment, 3 months • Phase II – Expand service scope, and test, 2 months • Officially launch – Jan, 2014 Copyrights, Career Mentore Online, 2013 6 Jul, 2013 Jan, 2014Oct, 2013 Focus on niche market: Chinese students study and work abroad Objective: Test the market acceptance of service model & price Sale promotion: Free trial Expand market & service: Chinese students study and work abroad Objective: Test the market size of service scope & adjust the price model Sale promotion: Discount to new customers Officially launch Provide more service offerings: Classroom course
  • 7. Sales Strategy – Phase I Service Offerings Sales Channel Target Consumers Copyrights, Career Mentore Online, 2013 7 • Fresh Graduates • Junior Professionals Abroad students is a focus in phase I for experiment. Industry Focus: IT, Finance, Consulting Services: • Resume/CV review • Interview practice • Industry guidance for career path • Social Media/Online promotion • Universities, offline event & promotion Phase I will be experiment, focus on niche market.
  • 8. Sales Process Copyrights, Career Mentore Online, 2013 8 Get • Online/Social customer acquisition • Universities, offline events & promotion • Sale promotion, like free trial Connect • Content push through Social media • Personalized service promotion Grow • Referrals, by Word of mouth • Sale promotion, like free trial Per survey result, most job seeker would like to “Search job seeking website” & “Ask for help from experiencers”, which we will combine the concept of “Online/Social” & “Experts” for our GET strategy.
  • 9. Sales Funnel & Cost Analysis Copyrights, Career Mentore Online, 2013 9 Awareness Interest Desire Sales Drive awareness through Online/Social channel, and universities Phase I cost – 5 manual hours/week, around RMB500/week Content promotion: 5 tips/week, each will have 50 UV(unique visitor) in the beginning Conversion to Lead: 10% Lead generation: 100 per month Convert to opportunity: 25% Sales opportunity: 25 potential user/month Sale promotion: Discount; free trial Close-Win Rate: 25% Estimated customer: 6 per month CAC (customer acquisition cost): 333.3 RMB * Conversion rate is based on service industry general data.
  • 10. Sales Result • Till Jul 27th, we have two customers. Customer background: Chinese, Female, Master Degree, Junior professional in Consulting industry, now working in USA, with more than 1 year working experience. Customer problems: Facing the question if need to change career path and choose a new industry. Customer acquisition channel: Friends referral CAC: 0 Service provided: Industry guidance for Consulting, provide the normal career path; also clarify the success factors, not only depends on the career path, but also depends on personal behavior, motivation, soft skills, etc. Price: 0, for free trial Customer feedback: Satisfied, and clear about career path Copyrights, Career Mentore Online, 2013 10