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Trucon Business Development
Introduction to Outside Sales
Session Three
Prospecting
Why Prospect?
Customers go out of business – They fire you!
They leave your market area - They pass away
Economic changes create change necessities
Contracts terminate - Service issues drive change
To keep your pipeline full
TruconBusiness Development
Introduction to Outside Sales
Session Three
Prospecting
Prospecting is the process of locating potential customers
Salesperson must locate the prospect
Salesperson must screen for need and authority to purchase
Salesperson must screen for ability to pay, volume requirements
Salesperson must screen for demand on the organization’s time
You may have to say NO!
Trucon Business Development
Introduction to Outside Sales
Session Three
Prospecting
You absolutely must have a clear prospect profile or demographic
Examples: Industry, Size (Gross Income – Employees)
Local ownership, Corporate, Franchise or Branch location?
Budget for your product, Budget year, Seasonal Sales?
Capital budget item?, Operating expense item?
Within your ability to serve? – Geographically? Demand on Resources?
Trucon Business Development
Introduction to Outside Sales
Session Three
Prospecting
Your job is to prospect, prepare, present, close and build trust
relationships, do not get caught up in other nonproductive
activities.
Monitor you time usage carefully, use daytime business hours
for customer related activities.
Do prep and database activities before 9 and after 4
Trucon Business Development
Introduction to Outside Sales
Session Three
Prospecting
Capitalize on leads from marketing
Website responses – Webinars - Pay per click advertising
Newsletter clicks – Printed literature responses
Radio – TV – Periodicals – E-Catalog Responses
Trade shows – Special events – Chamber activities
Trucon Business Development
Introduction to Outside Sales
Session Three
Prospecting
Networking and Referral Development
Attend and participate in events where your prospects go or
where you can build referral partners into your prospect
demographic
Attend regularly – Get involved – Be visible
Trucon Business Developemnt
Introduction to Sales
Session Three
Prospecting
Networking Resources
Visit: www.meetup.com for your city – Look for likely
prospects and referral partner attendance
Local chamber of commerce – local service clubs
Professional associations – Annual conferences
Become a subject matter expert – Volunteer to speak
Trucon Business Developemnt
Introduction to Outside Sales
Session Three
Prospecting
Have a networking plan at every event
Meet multiple people – Schedule one to one meetings with
the best potential referral partners or prospects
Institute a software based customer resource management
tool (CRM) and diligently keep it updated
Schedule systematic follow ups with prospects based on their
responses
Trucon Business Development
Introduction to Outside Sales
Session Three
Prospecting
Use: Existing or previous customer lists
Buy lists – Example - Sales Genie, Sales Force, Dun & Bradstreet
Book of lists from local city business journal – Read local business news
Free listings: Examples - Manta, Yelp, Trade association websites
Search the internet using: Google, Bing, Yahoo, Explorer
Ask your customers for referrals
Trucon Business Development
Introduction to Outside Sales
Session Three
Prospecting
Be consistent and professional
Business cards – Letterhead – e-mail sign off
Attire – Introduction – Stationery – Printed materials
Phone demeanor – Website – Social media presence
Advertising – Invoices – Office
Personal demeanor – Upbeat and positive
Trucon Business Development
Introduction to Outside Sales
Session Three
Prospecting
Territory, Account, Rep Agency and Regional Managers
Develop a strong 80/20 perspective
80% of your business typically comes from 20% of the
customers
Use past history sales data and known market metrics on
consumption to determine your focus
Trucon Business Development
Introduction to Outside Sales
Session Three
Prospecting
Social Media efforts: For the independent business owner
with no internal marketing department
Optimize your website
Be active (4-6 times a week) with Facebook, Linkedin, Twitter
or other sites pertaining to your business
Have a blog that supports your business with relevant news
Trucon Business Development
Introduction to Outside Sales
Session Three
Prospecting
Your conduct must generate a know, like and trust reputation
Have a strong differentiation message
Don’t push the prospect – It rarely works
Be persuasively persistent, not aggressive

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Sales Prospecting Essentials

  • 1. Trucon Business Development Introduction to Outside Sales Session Three Prospecting Why Prospect? Customers go out of business – They fire you! They leave your market area - They pass away Economic changes create change necessities Contracts terminate - Service issues drive change To keep your pipeline full
  • 2. TruconBusiness Development Introduction to Outside Sales Session Three Prospecting Prospecting is the process of locating potential customers Salesperson must locate the prospect Salesperson must screen for need and authority to purchase Salesperson must screen for ability to pay, volume requirements Salesperson must screen for demand on the organization’s time You may have to say NO!
  • 3. Trucon Business Development Introduction to Outside Sales Session Three Prospecting You absolutely must have a clear prospect profile or demographic Examples: Industry, Size (Gross Income – Employees) Local ownership, Corporate, Franchise or Branch location? Budget for your product, Budget year, Seasonal Sales? Capital budget item?, Operating expense item? Within your ability to serve? – Geographically? Demand on Resources?
  • 4. Trucon Business Development Introduction to Outside Sales Session Three Prospecting Your job is to prospect, prepare, present, close and build trust relationships, do not get caught up in other nonproductive activities. Monitor you time usage carefully, use daytime business hours for customer related activities. Do prep and database activities before 9 and after 4
  • 5. Trucon Business Development Introduction to Outside Sales Session Three Prospecting Capitalize on leads from marketing Website responses – Webinars - Pay per click advertising Newsletter clicks – Printed literature responses Radio – TV – Periodicals – E-Catalog Responses Trade shows – Special events – Chamber activities
  • 6. Trucon Business Development Introduction to Outside Sales Session Three Prospecting Networking and Referral Development Attend and participate in events where your prospects go or where you can build referral partners into your prospect demographic Attend regularly – Get involved – Be visible
  • 7. Trucon Business Developemnt Introduction to Sales Session Three Prospecting Networking Resources Visit: www.meetup.com for your city – Look for likely prospects and referral partner attendance Local chamber of commerce – local service clubs Professional associations – Annual conferences Become a subject matter expert – Volunteer to speak
  • 8. Trucon Business Developemnt Introduction to Outside Sales Session Three Prospecting Have a networking plan at every event Meet multiple people – Schedule one to one meetings with the best potential referral partners or prospects Institute a software based customer resource management tool (CRM) and diligently keep it updated Schedule systematic follow ups with prospects based on their responses
  • 9. Trucon Business Development Introduction to Outside Sales Session Three Prospecting Use: Existing or previous customer lists Buy lists – Example - Sales Genie, Sales Force, Dun & Bradstreet Book of lists from local city business journal – Read local business news Free listings: Examples - Manta, Yelp, Trade association websites Search the internet using: Google, Bing, Yahoo, Explorer Ask your customers for referrals
  • 10. Trucon Business Development Introduction to Outside Sales Session Three Prospecting Be consistent and professional Business cards – Letterhead – e-mail sign off Attire – Introduction – Stationery – Printed materials Phone demeanor – Website – Social media presence Advertising – Invoices – Office Personal demeanor – Upbeat and positive
  • 11. Trucon Business Development Introduction to Outside Sales Session Three Prospecting Territory, Account, Rep Agency and Regional Managers Develop a strong 80/20 perspective 80% of your business typically comes from 20% of the customers Use past history sales data and known market metrics on consumption to determine your focus
  • 12. Trucon Business Development Introduction to Outside Sales Session Three Prospecting Social Media efforts: For the independent business owner with no internal marketing department Optimize your website Be active (4-6 times a week) with Facebook, Linkedin, Twitter or other sites pertaining to your business Have a blog that supports your business with relevant news
  • 13. Trucon Business Development Introduction to Outside Sales Session Three Prospecting Your conduct must generate a know, like and trust reputation Have a strong differentiation message Don’t push the prospect – It rarely works Be persuasively persistent, not aggressive