The document discusses the progress made over the last year in developing national HR standards in South Africa, including engaging over 2000 HR professionals to develop 13 elements of an HR management system standard and 19 professional practice standards, with the goal of improving HR practices and positioning HR as a true profession.

1. Marius Meyer, CEO: SABPP
28 August 2014
marius@sabpp.co.za
@SABPP1
NATIONAL HR STANDARDS JOURNEY:
KEY SUCCESS STORIES FROM THE LAST YEAR (2013-2014)

2. Where can you get the slides?
OPTION 1: FAST WAY
•www.slideshare.net/SABPP
•Twitter: @SABPP1
•Blog: hrtoday.me
OPTION 2: SLOW WAY
•Via email tomorrow

3. Thank you for your support
I want to thank the 2000+ HR professionals
for engaging with us on this exciting project
over the last year.
Thank you to the hundreds of HR
professionals who joined our HR professional
community in accordance with the NQF Act,
Act nr 67 of 2008. Those who still need to
join, please do so by sending an email to
professional@sabpp.co.za

4. The role of HR …

5. Maslow’s needs in 2014

6. FOLLOW US ON :
@sabpp1
@mariussabpp
@siphiwemoyo
#hrstandards2014

7. Critical questions
1. How many of you would like to eat in a
restaurant without standards?
2. Or stay in a hotel without standards?
3. Or send your child to a school (or pre-
school) without standards?
4. Or get operated in a hospital without any
standards?
5. Or drive a car without standards?
6. Or use an airline without standards?

8. Then when it comes to HR …
Why do we continue to
manage people and govern
the most precious part of our
organisations (i.e. people)
without standards?

9. Top facts about HR
• Human Capital is the biggest concern for
CEOs (PwC).
• Only 18% of CEOs feel confident that they
have the right people in place to execute
strategy (CEB).
• Human Capital is the biggest risk in
business (HCI Africa).
• Skills crisis is the top obstacle to economic
growth.
• Strikes cost SA R 200 million+ per day.

10. More facts about HR
• SA losing R12 billion a year due to absenteeism.
• Only 19% auditors feel they use HR optimally (CG
Index – Institute of Internal Auditors)
• Only 5% employees understand business strategy.
• World-wide 13% of employees actively engaged.
• Companies with engaged employees outperform
others by 202% (Dale Carnegie).
• Companies with good HR Practices outperform
others by treating HR as critical business function,
these companies are 105% more profitable.
• Average ROI on wellness programmes: 300%.

11. Why a national HR Standard?
• We need to improve the quality of HR
practice.
• HR will not be seen as a true profession
without standards.
• Inconsistencies – practices, sites, business
units, companies, industries.
• Too many bad examples of things going
wrong – Marikana, Medupi.
• Raising the bar for the HR profession and
business impact.

12. Myths about standards
• Impose an onerous compliance regime
• Duplicate best practices
• Our company is so unique syndrome
• Standards stifle innovation
• Take flexibility away
• Ignore industry differences
• Too practical, not based on theory/research
• Standards are cast in stone

13. The reality is …

14. Types of standards
• Unit standards / Curriculum standards
• Service delivery standards
• Competence standards
• Metrics/benchmarking standards
• Professional practice standards
• Business/industry/process/system
standards - ISO

15. Global approaches to standards
• Production and safety lead – ISO standards
• Professional standards – accounting
• Top global companies – their own standards
• Canada – HR Standards & Metrics
• UK – Human Capital Standard (BSI/CIPD)
• ISO HR project started
• South African National HR Standards
• HR Standards in Namibia

16. It all started on 21 May 2013
with 13 Standard facilitators

17. 468 HR Leaders developing
HR Standards for South Africa

18. HR Standards Facilitators
Kate Dikgale-Freeman Michael Robbins Linda Chipunza

19. BUSINESS STRATEGY – HR BUSINESS ALIGNMENT
❶ Strategic
HRM
❷ Talent
Management
❸ HR Risk
Management
HR ARCHITECTURE
HR VALUE &
DELIVERY PLATFORM
❹
Work-
force
planning
❺
Learning
❻
Perfor-
mance
❼
Reward
❽
Well-
ness
❾
ERM
❿
OD
⓫ HR Service
Delivery
⓫
HR Technology
(HRIS)
PreparePrepare
Imple-
ment
Imple-
ment
ReviewReview ImproveImprove⓫ HR MEASUREMENT
HR Audit: Standards & Metrics
HRCOMPETENCIES
© SABPP HRM SYSTEM STANDARDS MODEL

20. HR Standards File (HR System)
Order from the
SABPP table at the
exhibition or send
email to
executiveoffice@sabpp.co.za

21. HR Standards Journey
Phase 1:
HR MANAGEMENT
SYSTEM STANDARD
(21 May 2013)
Phase 1:
HR MANAGEMENT
SYSTEM STANDARD
(21 May 2013)
Phase 2:
HR MANAGEMENT
SYSTEM APPLICATION
STANDARD
(20-21 Aug 2013)
Phase 2:
HR MANAGEMENT
SYSTEM APPLICATION
STANDARD
(20-21 Aug 2013)
Phase 3:
HR PROFESSIONAL
PRACTICE STANDARDS
(14 May 2014)
Phase 3:
HR PROFESSIONAL
PRACTICE STANDARDS
(14 May 2014)
“WHAT” STANDARD
What are the elements
of the HR system?
13 elements:
Definition
Objectives
Implementation
(High level)
“WHAT” STANDARD
What are the elements
of the HR system?
13 elements:
Definition
Objectives
Implementation
(High level)
“HOW TO” STANDARD
How can we apply the
HR System standard?
How to apply the 13
standard elements
“HOW TO” STANDARD
How can we apply the
HR System standard?
How to apply the 13
standard elements
“WHAT” AND “HOW” OF
SPECIFIC PROFESSIONAL
PRACTICE STANDARDS
•Succession Planning
•Employment Equity
•Career Development
•Engagement
•Learning culture
•Change management
•Organisation design
“WHAT” AND “HOW” OF
SPECIFIC PROFESSIONAL
PRACTICE STANDARDS
•Succession Planning
•Employment Equity
•Career Development
•Engagement
•Learning culture
•Change management
•Organisation design

22. HR Standards Supporters

23. Market comment
“The new HR Standards marks a step in the
right direction for the HR industry and will go a
long way in putting HR on the strategic map
and ensuring consistency and quality control.”
Natalie Hardie, HR Advisor: Anglo American

24. 1. Strategic HRM
2. Talent Management
3. HR Risk Management
4. Workforce Planning
5. Learning & Development
6. Performance Management
7. Reward & Recognition
8. Employee Wellness
9. Employment Relations
Management
10. Organisation Development
11. HR Service Delivery
12. HR Technology
13. HR Measurement
• Strategy & Strategic HR Planning
• Talent Management
• HR Assurance
• Sourcing and placing
• Capacity Building
• Performance Management
• Remuneration & Reward
• HR Assurance & Wellness
• Employee Relations Management
• Organisation Culture Development
• HR Administration, Reporting
• HRIMS
• People Management Benchmarking

25. HR Standards Presentations

26. HR Standards Presentations
If you need an in-house presentation on HR
Standards, contact the SABPP office on
executiveoffice@sabpp.co.za

27. HR Standards Case Studies

28. HR Standards Champions
If you want to submit a case study or want
your logo to be added as an HR Standards
supporter, contact me on
marius@sabpp.co.za

29. Professional forum support

30. International HR bodies
Tim Ekandjo, President: IPM Namibia &
Marius Meyer, CEO: SABPP in Windhoek

31. Support from consulting firms

32. 20+ Universities

33. International universities

34. International interest

35. T e n d e r s
RFP No. ND/06-2014
Development of HR
Training Programmes for
the HRBPs of the Bank
An end to end programme
from needs analysis to
appropriately up skilled
HRBPs in line with the
SABPP HR system
standards model

36. Media/publishing supporters

37. Newspaper articles

38. HR Standards Publications
5 textbooks, 33 magazine articles, 6 newspaper articles

39. National HR Governance Strategy Alignment
HR Professional Standards:
•HRMS (13)
•HRMSAS (13)
•HRPPS (19+)
HR Professional Standards:
•HRMS (13)
•HRMSAS (13)
•HRPPS (19+)
HR Products/Services:
•CPD
•Mentoring
•Professional registration
•Research
•HR Academy – QCTO
•Curriculum standards
HR Products/Services:
•CPD
•Mentoring
•Professional registration
•Research
•HR Academy – QCTO
•Curriculum standards
HR Metrics:
•National HR Scorecard
•HR Service Standards
HR Metrics:
•National HR Scorecard
•HR Service Standards
HR Auditing:
•Internal Audit
•External Audit
HR Auditing:
•Internal Audit
•External Audit
King IV:
HR Governance
King IV:
HR Governance
ISO: HRISO: HR
Integrated
Reporting
Integrated
Reporting
HR Competencies

40. Lessons learned
• Proper planning is key
• Balance the needs and interests of different
stakeholders
• If you want to get it done, balance quality with
speed – broad, but focused consultation
• If you want progress, the professional body should
drive the initiative and deliver
• Competency model needed for capacity
• Functional excellence vs overall system
• Communication and engagement

41. Conclusion
Thank you for joining us today at the 2nd
Annual
National HR Standards Roll-out. We appreciate the
contribution of all participants over the last year.
We have made good progress over the last year to
develop and launch the National HR Standards
(from phase 1 to 3). The phase 3 standards will
strengthen the HR Management System.
We are ready for the next milestone on the journey
and that is to audit HR functions against the HR
Standards.

42. SABPP BLOG
For regular updates join our special
HR Standards Blog:
www.hrtoday.me

43. Let us build a great HR profession with clear
standards in South Africa!
professional@sabpp.co.za (Professional Registration)
kenneth@sabpp.co.za (Stakeholder Relations)
penny@sabpp.co.za (Research)
naren@sabpp.co.za (Learning & Quality)
marius@sabpp.co.za (Strategy inputs)
hraudit@sabpp.co.za (HR audits)
voice@sabpp.co.za (Social media)
Website : www.sabpp.co.za
New office: 8 Sherborne Str, Parktown, South Africa
Tel: +27 11 482-8595 Fax: 011 482-4830
Cel: 082 859 3593 (Marius Meyer)