SlideShare a Scribd company logo
Successful Time Management
for Sales Professionals
- Slideshare Edition -"
Welcome
  Your Presenter:"
  Deb Brown"
  Practice focus:"
  Sales coaching"
  Sales training"
  Clients include:"
  Small businesses"
  Growing companies"
  Fortune 500"
Our Services
  Training and coaching for sales
professionals and sales teams."
  Rooted in our 4-step methodology."
  Proven results for business owners and
sales teams from small companies to the
Fortune 500."
Our Services
Learn more at:
www.DebBrownSales.com"
Our Services
  Applied leadership and sales approach."
  Sell in a way that aligns with your values."
  Dynamic and holistic approach based on the
example of Jesus of Nazareth."
  Sales training & coaching integrated with
leadership development."
Our Services
Learn more at:
www.SellLikeJesus.com"
Today’s Agenda
  What is time management?"
  Why is time management so critical for
sales professionals?"
  What should salespeople do to gain
control of their time?"
  Key steps to time management success"
  Questions and answers"
  Key takeaways"
What is
Time Management?
What is Time Management?
  Time management is:"
  Using strategies to plan and control how
your time is used."
  Awareness of “where the time goes” and
how to impact that."
  Being proactive about your use of time so
that it serves you, rather than you serving
it."
What is Time Management?
  Keys to time management:"
  Observing how you use time presently."
  Determining how your time should be
optimally used."
  Identifying the primary causes of the gap
between your current use of time and
what would be optimal."
  Planning to control or minimize the
causes of the gap, and working to close it."
  Tracking and monitoring progress."
Why is Time Management
So Critical in Sales?
Time Management in Sales
  The role of time in sales:"
  Time is how your effectiveness is tracked
(quota is based on time)."
  You need time in order to do your job
(sales calls, closing meetings)."
  Prospects and their circumstances
complicate your relationship to time."
  Time is essential to the core of your job."
  “You’re only as good as your next deal.”"
Time Management in Sales
  What you need time for:"
  Planning (how should I sell?)"
  Targeting (what opportunities should I
pursue?)"
  Responding to leads"
  Sales calls (phone/outbound)"
  Sales calls (in person)"
  Follow-up with prospects"
  Internal coordination (checking product
availability, preparing proposals)"
  Relationship development"
Time Management in Sales
  Time is vital for your success:"
  Achieving quota is all about consistency
every month."
  Exceeding quota last month does not allow
you to “taka a breather” this month."
  How you spend one month closing deals
can lead you to spend the next month
playing catch-up on new leads or mid-
stream opportunities."
How to Gain Control
of Your Sales Time
Gaining Control of Sales Time
  Take control of your time:"
  Log and track how you currently spend
time."
 Use online tools or a traditional log book."
  Look for patterns between time you
spend as intended, and time lost to other
issues."
 What are the key distractions and
challenges?"
Gaining Control of Sales Time
  Common sales time distractions:"
  Internal meetings"
  Helping other sales reps"
  Responding to under-qualified inquiries"
  Supporting or advocating for existing customers"
  Manual reporting requirements"
  “Can you take care of this for me?” requests"
  Travel to in-person sales calls"
  Reviewing/responding to emails"
Gaining Control of Sales Time
  Responding to repeat distractions:"
  Set aside dedicated time for certain of these
activities."
  For example, block out a given timeframe (1
hour in the morning, 1 hour in the afternoon) to
respond to emails."
  For activities that are not only distractions
but issues others should be handling:"
  Define guidelines for addressing them"
  Move them quickly to other teams"
  Escalate up to sales management"
Key Steps to
Time Management
Success
Steps to Time Success
  Step One: Make your calendar
fit your schedule!
  Your calendar and your schedule are not the
same thing."
  Calendar = Where you record and track
meetings, phone calls and other
appointments."
  Schedule = Where you define how time
should be spent on to achieve goals."
  First, create your schedule and then
fill in your calendar."
Steps to Time Success
  Step One: Make your calendar
fit your schedule!
  Example:"
  Your sales activity plan calls for fifty outbound
phone calls this week."
  You know it will take a solid five hours to do this
effectively."
  So block out one solid hour per day to perform
outbound calls."
  This hour is scheduled first, then added to the
calendar as an appointment...an
appointment you have with yourself."
Steps to Time Success
  Step Two: Align your schedule
with your quota.!
  Sales is, in large part, a numbers game."
  Your goals must be reachable in the time
you have set aside to reach them."
  Calculate reasonable estimates of the time
you need for each aspect of your sales
responsibilities."
  Plan accordingly so that you can meet your
goals realistically."
Steps to Time Success
  Step Three: Stop being “always
available”!
  Protect yourself from interruptions."
  Turn off your phone, stop checking for
messages and emails during blocked time."
  Set aside time to check and respond in fixed
periods each day."
  Be regularly available,
but not always available. !
Steps to Time Success
  Step Four: Plan backward, not just
forward.!
  Forward scheduling means:"
  I have to close $100,000 in business this month."
  I have 30 days in this month."
  It’s the first of the month. Go!"
  Backward scheduling means:"
  I have to close $100,000 in business this month."
  I have 30 days in the month."
  I will plan from day 30 backward
through the month based on sales plan."
Steps to Time Success
  Step Four: Plan backward, not
just forward.!
  Start with these figures:"
  Sales revenue quota and average deal size"
  Number of opportunities you need to close"
  Percentage of opportunities that usually close"
  Number of opportunities you need in pipeline"
  Number of leads you need to convert"
  Percentage of leads that usually convert"
  Number of leads you need in pipeline"
Steps to Time Success
  Step Four: Plan backward, not
just forward.!
  Example:"
  Sales quota is $100,000 per month"
  Average deal size is $10,000 per deal"
  We need to close 10 deals per month"
  1 out of 3 opportunities usually close"
  We need 30 opportunities in the pipeline"
  1 out of 5 leads usually converts to an opportunity"
  We need 150 leads in the pipeline"
Steps to Time Success
  Step Four: Plan backward, not
just forward.!
  Then, ask yourself these questions:"
  Have you set aside time to make 150 calls for lead
generation and probably another 150 calls to
follow-up and qualify leads every month?"
  Have you set aside time to engage in web, phone,
email and in-person selling to convert 30 leads
into solid opportunities every month?"
  Have you set aside time to engage in intensive
follow-up, proposal preparation, etc.
to close 10 deals every month?"
Steps to Time Success
  Step Four: Plan backward, not
just forward.!
  Now, set activity targets and time allocations:"
  Leads: Block out 50 hours per month for lead
follow-up phone calls (10 mins/call x 300 calls)."
  Opportunities: Block out 30 hours per month for
phone, email and other follow-up (1 hour/oppty x
30 opportunities)."
  Deals: Block out 40 hours per month for activities
associated with closing deals (4 hours per deal x 10
deals)."
Steps to Time Success
  Step Four: Plan backward, not
just forward.!
  In this example:"
  160 hours available/month (8 hrs/day x 20 days)"
  Subtract 50 hours (leads)"
  Subtract 30 hours (opportunities)"
  Subtract 40 hours (deals)"
  120 hours scheduled (leads/opptys/deals)"
  40 hours unscheduled (other activities)"
  Prepare your day-to-day calendar
according to this time allocation plan"
Steps to Time Success
  Step Five: Find a system and
stick with it.!
  You need a system for sales scheduling."
  It can be any of the following:"
  Outlook or Google calendar"
  iPhone or Android app"
  Franklin Planner system"
  What matters is:"
  Start with a plan, then build your schedule,
then manage your calendar."
  Select a system and stick with it, period."
Questions or
Comments?
Key Takeaways
Key Takeaways
  Time is one of your most critical sales assets."
  Your quota must be aligned with the time it
takes to generate the deals called for."
  Observe and track how you spend your time."
  Control time with a schedule that drives your
calendar, rather than a calendar that obliterates
your schedule."
  Plan your use of time backward (from the end
goal), not just forward (from today onward)."
  Use a solid system for time management."
Webinar Worksheet
  Free to webinar
participants
  Available on our
website under the
Resources tab
  Includes key
points & ideas"
Learning more...
  Subscribe to our blog:"
www.DebBrownSales.com/blog
  Learn about our services:"
www.DebBrownSales.com/services
Thank you!

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Successful Time Management for Sales Professionals

  • 1. Successful Time Management for Sales Professionals - Slideshare Edition -"
  • 2. Welcome   Your Presenter:"   Deb Brown"   Practice focus:"   Sales coaching"   Sales training"   Clients include:"   Small businesses"   Growing companies"   Fortune 500"
  • 3. Our Services   Training and coaching for sales professionals and sales teams."   Rooted in our 4-step methodology."   Proven results for business owners and sales teams from small companies to the Fortune 500."
  • 4. Our Services Learn more at: www.DebBrownSales.com"
  • 5. Our Services   Applied leadership and sales approach."   Sell in a way that aligns with your values."   Dynamic and holistic approach based on the example of Jesus of Nazareth."   Sales training & coaching integrated with leadership development."
  • 6. Our Services Learn more at: www.SellLikeJesus.com"
  • 7. Today’s Agenda   What is time management?"   Why is time management so critical for sales professionals?"   What should salespeople do to gain control of their time?"   Key steps to time management success"   Questions and answers"   Key takeaways"
  • 9. What is Time Management?   Time management is:"   Using strategies to plan and control how your time is used."   Awareness of “where the time goes” and how to impact that."   Being proactive about your use of time so that it serves you, rather than you serving it."
  • 10. What is Time Management?   Keys to time management:"   Observing how you use time presently."   Determining how your time should be optimally used."   Identifying the primary causes of the gap between your current use of time and what would be optimal."   Planning to control or minimize the causes of the gap, and working to close it."   Tracking and monitoring progress."
  • 11. Why is Time Management So Critical in Sales?
  • 12. Time Management in Sales   The role of time in sales:"   Time is how your effectiveness is tracked (quota is based on time)."   You need time in order to do your job (sales calls, closing meetings)."   Prospects and their circumstances complicate your relationship to time."   Time is essential to the core of your job."   “You’re only as good as your next deal.”"
  • 13. Time Management in Sales   What you need time for:"   Planning (how should I sell?)"   Targeting (what opportunities should I pursue?)"   Responding to leads"   Sales calls (phone/outbound)"   Sales calls (in person)"   Follow-up with prospects"   Internal coordination (checking product availability, preparing proposals)"   Relationship development"
  • 14. Time Management in Sales   Time is vital for your success:"   Achieving quota is all about consistency every month."   Exceeding quota last month does not allow you to “taka a breather” this month."   How you spend one month closing deals can lead you to spend the next month playing catch-up on new leads or mid- stream opportunities."
  • 15. How to Gain Control of Your Sales Time
  • 16. Gaining Control of Sales Time   Take control of your time:"   Log and track how you currently spend time."  Use online tools or a traditional log book."   Look for patterns between time you spend as intended, and time lost to other issues."  What are the key distractions and challenges?"
  • 17. Gaining Control of Sales Time   Common sales time distractions:"   Internal meetings"   Helping other sales reps"   Responding to under-qualified inquiries"   Supporting or advocating for existing customers"   Manual reporting requirements"   “Can you take care of this for me?” requests"   Travel to in-person sales calls"   Reviewing/responding to emails"
  • 18. Gaining Control of Sales Time   Responding to repeat distractions:"   Set aside dedicated time for certain of these activities."   For example, block out a given timeframe (1 hour in the morning, 1 hour in the afternoon) to respond to emails."   For activities that are not only distractions but issues others should be handling:"   Define guidelines for addressing them"   Move them quickly to other teams"   Escalate up to sales management"
  • 19. Key Steps to Time Management Success
  • 20. Steps to Time Success   Step One: Make your calendar fit your schedule!   Your calendar and your schedule are not the same thing."   Calendar = Where you record and track meetings, phone calls and other appointments."   Schedule = Where you define how time should be spent on to achieve goals."   First, create your schedule and then fill in your calendar."
  • 21. Steps to Time Success   Step One: Make your calendar fit your schedule!   Example:"   Your sales activity plan calls for fifty outbound phone calls this week."   You know it will take a solid five hours to do this effectively."   So block out one solid hour per day to perform outbound calls."   This hour is scheduled first, then added to the calendar as an appointment...an appointment you have with yourself."
  • 22. Steps to Time Success   Step Two: Align your schedule with your quota.!   Sales is, in large part, a numbers game."   Your goals must be reachable in the time you have set aside to reach them."   Calculate reasonable estimates of the time you need for each aspect of your sales responsibilities."   Plan accordingly so that you can meet your goals realistically."
  • 23. Steps to Time Success   Step Three: Stop being “always available”!   Protect yourself from interruptions."   Turn off your phone, stop checking for messages and emails during blocked time."   Set aside time to check and respond in fixed periods each day."   Be regularly available, but not always available. !
  • 24. Steps to Time Success   Step Four: Plan backward, not just forward.!   Forward scheduling means:"   I have to close $100,000 in business this month."   I have 30 days in this month."   It’s the first of the month. Go!"   Backward scheduling means:"   I have to close $100,000 in business this month."   I have 30 days in the month."   I will plan from day 30 backward through the month based on sales plan."
  • 25. Steps to Time Success   Step Four: Plan backward, not just forward.!   Start with these figures:"   Sales revenue quota and average deal size"   Number of opportunities you need to close"   Percentage of opportunities that usually close"   Number of opportunities you need in pipeline"   Number of leads you need to convert"   Percentage of leads that usually convert"   Number of leads you need in pipeline"
  • 26. Steps to Time Success   Step Four: Plan backward, not just forward.!   Example:"   Sales quota is $100,000 per month"   Average deal size is $10,000 per deal"   We need to close 10 deals per month"   1 out of 3 opportunities usually close"   We need 30 opportunities in the pipeline"   1 out of 5 leads usually converts to an opportunity"   We need 150 leads in the pipeline"
  • 27. Steps to Time Success   Step Four: Plan backward, not just forward.!   Then, ask yourself these questions:"   Have you set aside time to make 150 calls for lead generation and probably another 150 calls to follow-up and qualify leads every month?"   Have you set aside time to engage in web, phone, email and in-person selling to convert 30 leads into solid opportunities every month?"   Have you set aside time to engage in intensive follow-up, proposal preparation, etc. to close 10 deals every month?"
  • 28. Steps to Time Success   Step Four: Plan backward, not just forward.!   Now, set activity targets and time allocations:"   Leads: Block out 50 hours per month for lead follow-up phone calls (10 mins/call x 300 calls)."   Opportunities: Block out 30 hours per month for phone, email and other follow-up (1 hour/oppty x 30 opportunities)."   Deals: Block out 40 hours per month for activities associated with closing deals (4 hours per deal x 10 deals)."
  • 29. Steps to Time Success   Step Four: Plan backward, not just forward.!   In this example:"   160 hours available/month (8 hrs/day x 20 days)"   Subtract 50 hours (leads)"   Subtract 30 hours (opportunities)"   Subtract 40 hours (deals)"   120 hours scheduled (leads/opptys/deals)"   40 hours unscheduled (other activities)"   Prepare your day-to-day calendar according to this time allocation plan"
  • 30. Steps to Time Success   Step Five: Find a system and stick with it.!   You need a system for sales scheduling."   It can be any of the following:"   Outlook or Google calendar"   iPhone or Android app"   Franklin Planner system"   What matters is:"   Start with a plan, then build your schedule, then manage your calendar."   Select a system and stick with it, period."
  • 33. Key Takeaways   Time is one of your most critical sales assets."   Your quota must be aligned with the time it takes to generate the deals called for."   Observe and track how you spend your time."   Control time with a schedule that drives your calendar, rather than a calendar that obliterates your schedule."   Plan your use of time backward (from the end goal), not just forward (from today onward)."   Use a solid system for time management."
  • 34. Webinar Worksheet   Free to webinar participants   Available on our website under the Resources tab   Includes key points & ideas"
  • 35. Learning more...   Subscribe to our blog:" www.DebBrownSales.com/blog   Learn about our services:" www.DebBrownSales.com/services