The document discusses moving the SuperTAX desktop tax preparation software to a hosted online model. A group is tasked with consulting on the project. Key challenges include infrastructure testing at larger scale for different devices and operating systems, transitioning from a one-time purchase to a subscription business model, and determining the appropriate project management and software development model for an online hosted application. The group must present positions like project manager and define the challenges for each area, such as infrastructure, marketing/business model, and project management.

1. RUNNING HEAD: Intersession 6 Final Project Projection 1
Intersession 6 Final Project Projection 5
Intersession 6 Final Project Projection
Shalini Kantamneni
Ottawa University
Intersession 6 Final Project Projection
The policies and service agreements
The acceptable use policy issued by the cloud service provider
should restrict the use of his resources in unlawful and
fraudulent activity. The cloud service provider is to maintain an
extensive profile of the activities of the cloud service customer
through logging to comply with the government's needs for
auditing. The cloud service customer is to strictly abide by this
policy for secure computing.
The processing of personal data by both the cloud service
customer and the cloud service provider should portray
compliance to the GDPR data protection standard (Surbiryala,
Agrawal & Rong, 2018). Both parties are to be tasked with
ensuring that the processing practices are in line with this and
other laws that advocate for data protection. It is upon the cloud

2. service customer to ensure that these laws and regulations are
abided by and that the roles and responsibilities that are derived
from an agreement between him and the cloud service provider
do not hamper his plan.
The payment will be expected based on a pay-as-you-go
schedule. The cloud service customer is to identify the services
and architecture which he would require from the cloud
computing environment and set these components apart from
those he would not require. Charges are to be calculated based
on the set of architecture utilized and the period within which
the selected architecture is dedicated to his use.
The cloud service provider holds the privilege of temporarily
suspending cloud services issued to a cloud service customer in
the case that there are security risks, there is the delay in
payments and if there is the abnormal use of cloud services that
contradicts the agreement for fair use. It is the responsibility of
the cloud service customer to ensure that he strictly abides by
the agreement with the cloud service provider on the terms of
use and the right of the cloud service provider to consistently
monitor the activities of the cloud service customer to ensure
compliance to this agreement.
The cloud service provider also holds the privilege of
terminating or closing a cloud service customer’s account in the
case that the cloud service customer does not commit himself to
the sets of agreements made with the cloud service provider.
The cloud service provider is to issue warnings that lead to
temporary suspension before a notification is issued prior to
account termination in the case that there are no changes after
the temporary suspension.
The indemnification policy immunizes the cloud service
provider from any sorts of claims issued by the cloud service
customer that connects the cloud service provider to instances
of damage or loss. It is the responsibility of the cloud service
customer to ensure his compliance with the cloud computing
best practices and solely bear the risks incurred in the cloud
environment. The cloud service provider is to issue

3. documentation of the standards with which the cloud services he
provides are based so that the cloud service provider can
scrutinize them before making a subscription.
The limitation of liability agreement states that in the event of a
problem that can be traced to the service provider,
compensation will be issued by the extension of the time frame
within which a subscription for the cloud service is set with no
extra costs on the part of the cloud service customer. Any
problems are to be communicated in advance so that the cloud
service provider can schedule the compensation ahead of time.
What to consider to adopt these service agreements and policies
There should be no conflict between business-level policies and
cloud service policies and service agreements. This ensures the
smooth flow of operations based on these regulations. There is
the need to take into account the performance objectives that
are critical and ensure the cloud service complements them
(Tang & Liu, 2015). It is critical to understand the roles and
responsibilities set for the cloud service customer before
engaging in a cloud service.
References
· Surbiryala, J., Agrawal, B., & Rong, C. (2018, April). Improve
security over multiple cloud service providers for resource
allocation. In 2018 1st International Conference on Data
Intelligence and Security (ICDIS) (pp. 145-148). IEEE.
· Tang, C., & Liu, J. (2015). Selecting a trusted cloud service
provider for your SaaS program. Computers & Security, 50, 60-
73.
· Kale, Vivek. Guide to Cloud Computing for Business and
Technology Managers: From Distributed Computing to
Cloudwa.. [VitalSource Bookshelf].
RUNNING HEAD: INTERSESSION 5 FINAL PROJECT
PROJECTION 1

4. INTERSESSION 5 FINAL PROJECT PROJECTION 5
INTERSESSION 5 FINAL PROJECT PROJECTION
Shalini Kantamneni
Ottawa University
Intersession 5 Final Project Projection
The Design Process
This process involves the formulation of a model to be used in
deriving a comprehensive cloud application. In this case, the
model-view-controller design pattern will be used. This type of
design pattern partitions the logic of the application into three
distinct domains that are to be interconnected to provide a
working cloud application (Jailia et al., 2016). The MVC design
pattern helps arrange the complexities of the backend for better
programming practice in such a way that parallel development
is achieved as the three components need to be built
simultaneously for the completeness of a presentation on the
application. The MVC design pattern is popular for scripting
web applications, and it thus fits perfectly when developing the
cloud application.
The model component manages a combination of the data, the
application's rules, and its logic. It is concerned with capturing
input from the controller component. The view component

5. manages the visual aspects such as diagrams within the cloud
application and even charts where they are applicable. It
provides visual interpretations of the model component in
specified formats. The controller component is an intermediary
between the model component and the view component. This
component manages the conversion of input captured from
either the model component or the view component and converts
the input into commands. It passes input to the model
component after validating it and performing varied interactions
on the objects comprising the data model. The advantage of the
MVC design pattern is that there is the reuse of code and the
parallel development of applications. The reuse of code is
achieved, especially where the view component is used in more
than one instance of an application in the sense that only data
changes. There is also the ease of modification since it is easy
to pinpoint where modifications can be enacted to achieve
desired visual outcomes based on the fact that responsibilities
are separated. The client identifies the type of data to be
handled by the cloud application while the programmer feeds
him with design alternatives such as the best layout or template
to be used and how different objects are to be organized.
The Development Process
The waterfall model is used within the software development
life cycle. Each stage is dependent on the level of completion of
the previous stage so that all phases are traversed without
skipping or overlapping in phases. The requirements phase
identifies the specifications of both the input and output of the
cloud application and marks them. The system design phase
identifies both the software and hardware requirements of the
cloud application. The code is also written within this phase.
The implementation stage involves unit testing, where programs
called units that are individual components of the cloud
application are developed, and their functionality is tested. The
integration and testing phase involves the consolidation of the
different components of the cloud application and testing for
possible errors. The deployment phase involves making the

6. cloud application available on the client's environment while
the maintenance phase involves making system modifications.
The software engineer is involved in the development process
by guiding the client through the testing, deployment, and
maintenance stages and is directly involved in the actual
development of the cloud application.
The deployment Process
Of all the cloud deployment models available, since the cloud
application is based on the SaaS architecture for both business
and home-based environments, the hybrid cloud model is most
appealing. This is because there is the interconnection of both
private and public infrastructure to support the cloud
application (Paul, Karn & Rajesh, 2015). The advantage of this
model is that there is the flexibility of rapidly scaling up the
cloud architecture for home environments to supplement the
private cloud where it is insufficient. The service provider of
the cloud computing architecture is tasked with overseeing the
effectiveness of the deployment process.
References
· Jailia, M., Kumar, A., Agarwal, M., & Sinha, I. (2016,
November). Behavior of MVC (Model View Controller) based
Web Application developed in PHP and. NET framework. In
2016 International Conference on ICT in Business Industry &
Government (ICTBIG) (pp. 1-5). IEEE.
· Paul, P. K., Karn, B., & Rajesh, R. (2015). Cloud Computing
and its Deployment Model: A Short Review. International
Journal of Applied Science and Engineering, 3(1), 29.
· Kale, Vivek. Guide to Cloud Computing for Business and
Technology Managers: From Distributed Computing to
Cloudwa.. [VitalSource Bookshelf].
Running head: INTERSESSION 4 FINAL PROJECT
PROJECTION 1

7. INTERSESSION 4 FINAL PROJECT PROJECTION
9INTERSESSION 4 FINAL PROJECT PROJECTION
Shalini Kantamneni
Ottawa University
Intersession4 Final Project Projection
Introduction:
In this week we are discussing about which cloud service model
we are going to use for the organization. Assuming that the
users of the software include both the home users and business
users, we are considering the SaaS service model as our cloud
service.
Software as a Service (SaaS) Model:
Before deciding the type of service model, company should
consider the usage of the software by different users. Assuming
that the users use the software once in year and business users
may use four times in a year, we are considering SaaS model.
Some of the core benefits to consider SaaS are:
· Compatibility where all the users have same version of
software
· Global Accessibility
· Patch management and automatic updates
· Ready to use
In this model the users can use the cloud service based on their
usage. This will help the organization to reduce the cost in
developing and maintaining its servers, operating systems,
storage or data storage.
In this service model users can use the application using
different web services. Users can use the both application and
configure the application based on their usage. For business
users SaaS platforms like salesforce.com can be considered as it
helps to avoid development of additional programming for the
business users. This helps the users to use the application
without installing any additional software. Even if the devices
are not working the data will be secured.

8. While using this service the user should mention if there are
multiple users or the user alone use the service. By providing
the number of users details the components like data storage,
business components etc., can be shared with mentioned
multiple users. The users need not to worry about the
installation of software as the SaaS providers will take care of
it.
The SaaS applications having salesforce.com include Google
Docs for document sharing, Web e-mail systems like Gmail,
Yahoo and Hot mail. This model is useful for the small scale
industries who have very less budget and during collaborating
with multiple projects can use SaaS platform.
References
· Kale, Vivek. Guide to Cloud Computing for Business and
Technology Managers: From Distributed Computing to
Cloudwa.. [VitalSource Bookshelf].
· https://www.fingent.com/blog/cloud-service-models-saas-iaas-
paas-choose-the-right-one-for-your-business
· https://doublehorn.com/saas-paas-and-iaas-understanding/
· https://www.paranet.com/blog/bid/128267/the-three-types-of-
cloud-computing-service-models
· https://www.bluepiit.com/blog/different-types-of-cloud-
computing-service-models/
· https://www.ibm.com/cloud/learn/iaas-paas-saas
IT 8003 Cloud Computing

9. For this activity you need to divide your class in groups
1
Group Activity 1 “SuperTAX Software”
2
SuperTax Overview
Did you know President Abraham Lincoln, one of America's
most beloved leaders, also instituted one of its least liked
obligations - the income tax? In this brief history of taxes, see
the historical events which shaped income taxes in the United
States today.
SuperTax is an American tax preparation software package
developed in the mid-1980s.
SuperTax Corporation is headquartered in Mountain View,
California.
2
Group Activity 1 “SuperTAX Software”
3
SuperTax Information
Desktop Software.

10. Support MS Windows and Mac OS.
Software method: CD/DVD media format.
Different versions:
SuperTAX Basic, Deluxe, Premier, and Home & Business.
Used by millions of users and organizations.
Group Activity 1 “SuperTAX Software”
4
SuperTAX Project
SuperTAX has hired your group as a consultant to move their
Desktop Software to a Traditional IT Hosted Software, available
Online.
Group Activity 1 “SuperTAX Software”
5
For Discussion:
Find the challenges that your team will encounter attempting to
move SuperTAX Software to the new platform.
Prepared a presentation for the class.
On your Group you will need to define positions.
For example:
Project Manager, Senior Project Network, Senior Project
Engineer, etc.

11. Group Activity 1 “SuperTAX Software”
6
Infrastructure
Software Development
Software Testing
Marketing & Business Model
Project Management
CHALLENGES
Group Activity 1 “SuperTAX Software”
7
Infrastructure
No more test in a single machine. (CD/DVD format model)
Test in a production cluster. (20, 30 users?)
A larger cluster can bring problems. (1000’s of users)
Testing must be done for different clients (mobile, desktops,
OS)
Small performance bottleneck. Slow performance.
CHALLENGES
Group Activity 1 “SuperTAX Software”
8
Marketing & Business Model
One time fixed cost vs. subscription model

12. Before a CD was sold, now a subscription model.
Maintenance and replacement of cooling, power, and server is
required
CHALLENGES
Group Activity 1 “SuperTAX Software”
9
Project Management
Project can take many months to years for Software
Development cycle.
What model is appropriate for Hosted application. (Agile vs.
waterfall)
Ability to try new features faster.
CHALLENGES