Running Head: IDENTIFYING THE VARIABLES
1
IDENTIFYING THE VARIABLES
4
Identifying the Variables
Identifying the Variables
Introduction
In order to achieve full implementation of Electronic Health Records, the United States settled on 2014 as the deadline for this migration to HIM in the country’s healthcare system. The government believes that switching completely to Health information Technology would minimize wastes and completely transform the country’s healthcare system. Khalifa (2013) reported that over 50% of U.S. healthcare facilities and physicians had implemented electronic health records by 2013 and this number was expected to rise to 90% by the deadline which was set to be 2014. This is the reason why it is very fundamental to examine barriers and acceptance variables to health information technology.
Problem statement
The need for thoroughly trained and experienced health care managers and HIM professionals is eminent in United States and across the world today due the rapid transformation healthcare industry to help collect healthcare raw data and analyze for purposes of making the right decisions. In this paper, I will develop a research project regarding “Barriers to Accepting Health Information Technologies” and identify both independent and dependent variables to help me develop both null and alternative hypotheses.
Step One - Part A: Identifying the Variables
This descriptive research identifies two variables which include the independent and dependent variables; therefore, the health information technology forms the independent variable while the barriers to embrace health information technology form the independent variable.
Relationship between the two variables
Increased barriers to health information technology reduce the ability of healthcare facilities to implement or embrace electronic health records/ health information technology and vice-versa.
Step One - Part B: Formulate the Hypothesis
Based on the above predicated relationship between the health information technology and barriers to embrace health information technology which are independent and dependent variables respectively, the following null and alternatives hypothesis can be developed.
H 0: A proper implementation of the health information technology is fundamental for improving access and delivery of quality healthcare services.
H 1: A proper implementation of the health information technology will not help improve access and delivery of quality healthcare services.
Research survey
The research will be conducted using 100 participants from healthcare providers working in Critical Care Unit wards. Therefore, study sample will comprise of 30 advanced practice providers and 70 physicians. I will also use qualitative questionnaires as the main method for data collection. People who the research intends to exclude include the facility administrators and housekeeping since they are not in direct contact with health information system. Moreover, a.
UoA Health Informatics Stakeholder Register.docxwrite4
This document provides instructions and resources for a healthcare informatics project. Students will choose a health outcome and develop a plan to improve it through the use of information systems or technology. They will conduct interviews and complete a series of assignments culminating in a presentation proposing their project. Assignments include a project proposal, stakeholder register, work breakdown structure, evaluation plan, interview report, and final presentation. The goal is to apply informatics knowledge to program management and leadership.
Running head PROJECT PLAN1PROJECT PLAN 5Proje.docxtodd581
Running head: PROJECT PLAN 1
PROJECT PLAN 5
Project Plan
Nicholas Calhoun
Project Management
South University
January 21, 2020
Project Plan
Industry: Healthcare
Project: “Implementation of Electronic Medical Record (EMR) systems”
Project Overview
The growth in technology has seen the inception of healthcare informatics whereby hospitals are required to utilize software systems to “facilitate workflow and improve the quality of patient care and patient safety” (Chang & Choi, 2016). Following the enactment of Affordable Care Act in 2010, the demand for healthcare services has increased drastically. Consequently, hospitals across United States serve a huge number of patients in a single day –hence making it hard for healthcare providers, clinical staff, and physicians to handle patients’ medical records manually.
Considerably, some level or organization is required in order to facilitate process of documentation and easy retrieval of patient records. Acquisition and implementation of a EMR system helps to capture, manage, and retrieve patient data like demographic information, lab results, medical history, among others with a single click. According to Coleman et al. (2015), “a strong EMR system can effectively acquire and centralize vital patient information” –something that is effective and efficient service delivery.
Thus, this project involves the process acquiring and implementing EMR to facilitate workflow and enhance service delivery in hospitals.
Synopsis
The project success is entirely anchored on proper “planning and management” of the activities and processes involved (Serra & Kunc, 2015). As a course, project management has a number of objectives which must be fulfilled and this project is fully aligned those objectives. First, there is need to ensure that projects are aligned to the organizational strategy and hence, this project is in line with the need to provide quality care to patients. The project plan will involve the process of creating a WBS that will act as a point of reference as far as project planning and control is concerned. Developing a network diagram for the project is also key in managing this project. Cost and time estimation is a key element of this project is essential in ensuring that the implementation team works within the required timeframe and budget. Values and risk analysis also forms is a key element of project plan to ensure that its implementation does not result into losses. The acquisition of high performing team is critical in ensuring that the necessary knowledge, skills, and expertise is acquired to spearhead the implementation process. Understanding procurement process is necessary in order to acquire all the relevant materials and equipment to facilitate the installation and maintenance of EMR. Finally, assessment and evaluation of the project is essential to ensure that it meets the required standards (Clarizen, 2018).
Project Scope
Rouse notes that “project scope is the part of p.
Project Name Project CharterVersion 1.0 DraftHealth.docxdenneymargareta
<Project Name> Project Charter
Version: <1.0> <Draft>Healthcare Community Outreach project Management plan
LITE Version <1.0>
12/09/2018VERSION HISTORY
Version #
Implemented
By
Revision
Date
Approved
By
Approval
Date
Reason
1.0
UP Template Version: 11/30/06
TABLE OF CONTENTS
1Introduction2
51.1Purpose of Project Management Plan
52project And Product Overview
53ScoPE
53.1Objectives
53.2High-Level Requirements
53.3Assumptions
53.4Constraints
63.5Major Deliverables/Milestones
63.6Work Breakdown Structure
11Appendix A: Project Management Plan Approval
12APPENDIX B: REFERENCES
13APPENDIX C: KEY TERMS
1 Introduction
1.1 Purpose of Project Management Plan
The purpose of the Project Management Plan (PMP) for the Community Healthcare Outreach is reaching out to the homeless and deprived, low income individuals. With the atmosphere and location for poverty-stricken people, it is almost impracticable and unbearable for them to uphold a detailed and straightforwardly available health care reports. Healthcare Community Outreach believes that personal health record (PHR) technology could help citizens have admission to their health record. A contributor has contributed ten thousand dollars for the project. Our panel has evaluated a diversity of options for PHR, identifying the achievement and management expenses and the controlled accessible financial plan. We have selected the greatest profitable technique towards supplying PHRs that is industrialized by the Veterans Affairs (VA) Health System. The anticipated audience of the Community Healthcare Outreach Project Management Plan is all project stakeholders as well as the project sponsor, senior leadership and the project team.2 project And Product Overview
Healthcare Community Outreach Health Records is reaching out to the homeless and deprived, low income individuals, so that they will receive their health care records using the Veterans Affairs Health System. The requirement for this project is the guaranteeing the systems’ confidentially and the staff will oversee everyone’s needs obtaining their medical records3 ScoPE
3.1 Objectives
To Design, plan, implement, and set measurement and controls of a personal health record (PHR) system that will help constituents have access to medical record anywhere and anytime. The organization has chosen to use the Veterans Affairs (VA) Health System that is available for free to anyone.3.2 High-Level Requirements
The Veterans Affairs (VA) Health System is free and is web base. This system does not require a network infrastructure to house or support. All the organization needs are available computers and mobile devices with access to the internet. The organization be capable of promoting, assisting and educating their constituents on the benefits and how to use the PHR system available. Therefore, personnel need to be trained in how to navigate the PHR website and how to guide new users that need registration.3.3 Assumptions
The P ...
IRJET- Clinical Medical Knowledge Extraction using Crowdsourcing TechniquesIRJET Journal
This document proposes a system to extract medical knowledge from crowdsourced question answering websites using truth discovery techniques. It aims to determine the trustworthiness of answers provided by doctors on these sites. The system performs medical term extraction from user queries and responses using stemming. It then calculates answer trustworthiness based on factors like doctor expertise, ethnicity, and commitment level. The highest trustworthiness responses are selected as best opinions and stored in a medical blog. A chatbot is also developed to predict disease based on user-reported symptoms. The system aims to provide users with reliable medical information and diagnoses from these crowdsourced sites.
vincentbarner_HI-560-Health Care Data Analysis_Unit-9_assignmentvincent barner
This proposal aims to gather and analyze data on the efficiency of medical kiosks in clinical environments. Key objectives are to use statistical analysis to compare kiosk services to clinician services, and to test the potential for kiosks to evolve towards full automation. The proposal outlines stakeholders, background on kiosk benefits and challenges, a literature review on patient preferences for technology vs in-person care, and proposes measures to analyze financial impacts, technology performance, and fulfill meaningful use objectives. The budget table provides an example of costs that could be requested to support the proposed research.
Running head INITIAL PLAN DEVELOPMENT1INITIAL PLAN DEVELOPM.docxjeanettehully
Running head: INITIAL PLAN DEVELOPMENT 1
INITIAL PLAN DEVELOPMENT 2
Initial Plan Development
Nicholas Calhoun
Foundations of Project Management
South University
January 28, 2020
Initial Plan Development
The statement of need: Write a brief description of the chosen organization and discuss the background information associated with the problems that need to be solved.
Due to the passing of the Affordable Care Act ten years ago, there has been an increased demand for medical services in the United States. This has led to medical institutions serving increased patient numbers. Consequently, physicians, clinical staff and healthcare providers have had difficulties in managing the medical records of patients manually. This created the need for organization in the process of documentation and retrieval of patient records. The Electronic Medical Record, EMR, system comes in and its implementation and acquisitions would facilitate the following. The retrieval, management and capturing of patient data such as medical history, lab results, and demographic data (Jawhari, Keenan, Zakus, Ludwick, Isaac, Saleh, Hayward, 2016). Research indicates that an effective EMR system can centralize and acquire crucial patient information efficiently leading to enhanced service delivery.
EMR offers the ability to incur improvements on patient safety through the provision of timely and consistent care to patients in performance and through compliance with clinical regulations and standards, and the avoidance of duplicates. It can also lead to lower health care costs and improved efficiencies by promoting single patient records entailing integrated information. This would ensure improved coordination and continuity of care by reducing redundant tests and waste.
The goals and objectives of the project: Identify project goals and the underlying objectives. Quantify the measurable performance expectations of the project plan to determine whether it meets the planned objectives. Performance should be defined in terms of:
· The product or process specification
An EMR is an electronic version of a paper-based record-keeping system. It is a computer-based system for retrieving, organizing and storing patient information and is expected to improve the safety and quality of healthcare tremendously. An EMR can entail information such as the following. Research and education that would be accessible from various departments of a hospital institution under confidentiality, patient privacy and the protection of security. A plan of care, vital signs, patient progress assessment, hospitalization, surgical and medical history, test and laboratory results, allergies, past and present medication history (Morris, Sheehan, Lamichahane, Zimbro, Morgan, Bharadwaj, 2019). Others include insurance information, person to be notified in case of an emergency, gender, date of birth, complete address and full names.
· The total budget at completion of the plan
The budget for ...
Case study 7 chapter 141. 2. Answer the Case Study Questions (.docxwendolynhalbert
Case study 7 chapter 14
1.
2. Answer the Case Study Questions (found at the end of each case study) in 500-750 words total (not including reference list).
3. Include at least one additional, external reference to sources such as an article or video. Cite the reference(s) in your study.
Your case study will be graded on the following:
Grading: 20 points
Content 80% (how thoroughly and logically you answer the questions, how well you incorporate your reference(s), how well you make arguments and state facts to support your answers).
Spelling/Grammar/Punctuation 20%
14-4 What are the principal risk factors in information systems projects, and how can they be managed?
We have already introduced the topic of information system risks and risk assessment in Chapter 8. In this chapter, we describe the specific risks to information systems projects and show what can be done to manage them effectively.Dimensions of Project Risk
Systems differ dramatically in their size, scope, level of complexity, and organizational and technical components. Some systems development projects are more likely to create the problems we have described earlier or to suffer delays because they carry a much higher level of risk than others. The level of project risk is influenced by project size, project structure, and the level of technical expertise of the information systems staff and project team.
· Project size. The larger the project—as indicated by the dollars spent, the size of the implementation staff, the time allocated for implementation, and the number of organizational units affected—the greater the risk. Very large-scale systems projects have a failure rate that is 50 to 75 percent higher than that for other projects because such projects are complex and difficult to control. The organizational complexity of the system—how many units and groups use it and how much it influences business processes—contributes to the complexity of large-scale systems projects just as much as technical characteristics, such as the number of lines of program code, length of project, and budget. In addition, there are few reliable techniques for estimating the time and cost to develop large-scale information systems.
· Project structure. Some projects are more highly structured than others. Their requirements are clear and straightforward, so outputs and processes can be easily defined. Users know exactly what they want and what the system should do; there is almost no possibility of the users changing their minds. Such projects run a much lower risk than those with relatively undefined, fluid, and constantly changing requirements; with outputs that cannot be fixed easily because they are subject to users’ changing ideas; or with users who cannot agree on what they want.
· Experience with technology. The project risk rises if the project team and the information system staff lack the required technical expertise. If the team is unfamiliar with the hardware, system software, applica ...
1. Assignment #2 Technology Project pertinent to their practTatianaMajor22
1.
Assignment #2
Technology Project pertinent to their practice environment
THIS WEEK DUE PART II AND THOSE TO SUBMIT THE ENTIRE PROJECT (PAPER) . PART I ALREADY WITH CORRECTIONS SUGGESTED, IF ANY, AND PART II
Grading Criteria for Assignments #1 & 2
Technology Project Paper Part 1 (20 points of grade)
Technology Project Paper Part 2 (20 points of grade)
Student to identify a Technology Project pertinent to their practice environment. This proposal must include:
Executive Summary; Description of Project; Rationale Topic chosen; Research-supported by evidenced based recent literature; Project Clinical Goals & Objectives; Market/Financial Project Analysis;
Plan for Evaluation; Plan for Alternative Assumptions & Strategies.
Include how this project is applicable to the present Healthcare system in terms of the issues of healthcare access, quality & cost. Include 2 MSN Essentials.
Minimum 10 pages, double spaced,
Maximum 15 pages, double spaced, APA format.
Part 1:
• Identify Topic of Project Proposal (2 points)
• Description of project & Background Discussion (5 points)
• Goals & Objectives & Significance discussion (5 points)
• Include evidenced based research to support paper, at least three (5 points)
• Overall: Focused, Ideas with clarity, Overall compliance with grammar & APA 6th format (3 points). Include cover page and reference used on part I
Part 2:
*10 pages, double spaced, APA format style including cover and reference pages
• Financial Proposal analysis (4 points)
• Alternative plan of actions (4 points)
• Proposed project plan to include: (8 points)
o Project activities
o Timeline
o Budget
o Evaluation Plan
• Executive Summary at end of project (4 points)
Top of Form
2
2
Technology Project Paper Part 1
Electronic Health Records
Florida National University
Jose Cardentey
Health Care Informatics
Professor Jacquelin Alonso
January 28,2022
Electronic Health Records Proposal
Executive Summary
The healthcare sector has making bold strides in reducing the number of medical errors which have been claiming the lives of many patients by adoption of numerous technology to determine the technology that will be most effective. among these technologies is Electronic Health Records whose goal is to improve the documentation of patient information to guide practitioners when prescribing medication and keeping track of the patient outcomes. The deployment of this technology in the health facility calls for collaboration with different shareholders in different disciplines in the health sector. For successful implementation, the proposal provides a list of activities that need to executed. They include development of the lead committee who will oversee the accomplishment of the project goals, strategies to manage the EHR system and the strategies to manage changes that will face the system due to the rapidly changing business environment. The goal of this report is to analyze the background of the technology and briefly descr ...
UoA Health Informatics Stakeholder Register.docxwrite4
This document provides instructions and resources for a healthcare informatics project. Students will choose a health outcome and develop a plan to improve it through the use of information systems or technology. They will conduct interviews and complete a series of assignments culminating in a presentation proposing their project. Assignments include a project proposal, stakeholder register, work breakdown structure, evaluation plan, interview report, and final presentation. The goal is to apply informatics knowledge to program management and leadership.
Running head PROJECT PLAN1PROJECT PLAN 5Proje.docxtodd581
Running head: PROJECT PLAN 1
PROJECT PLAN 5
Project Plan
Nicholas Calhoun
Project Management
South University
January 21, 2020
Project Plan
Industry: Healthcare
Project: “Implementation of Electronic Medical Record (EMR) systems”
Project Overview
The growth in technology has seen the inception of healthcare informatics whereby hospitals are required to utilize software systems to “facilitate workflow and improve the quality of patient care and patient safety” (Chang & Choi, 2016). Following the enactment of Affordable Care Act in 2010, the demand for healthcare services has increased drastically. Consequently, hospitals across United States serve a huge number of patients in a single day –hence making it hard for healthcare providers, clinical staff, and physicians to handle patients’ medical records manually.
Considerably, some level or organization is required in order to facilitate process of documentation and easy retrieval of patient records. Acquisition and implementation of a EMR system helps to capture, manage, and retrieve patient data like demographic information, lab results, medical history, among others with a single click. According to Coleman et al. (2015), “a strong EMR system can effectively acquire and centralize vital patient information” –something that is effective and efficient service delivery.
Thus, this project involves the process acquiring and implementing EMR to facilitate workflow and enhance service delivery in hospitals.
Synopsis
The project success is entirely anchored on proper “planning and management” of the activities and processes involved (Serra & Kunc, 2015). As a course, project management has a number of objectives which must be fulfilled and this project is fully aligned those objectives. First, there is need to ensure that projects are aligned to the organizational strategy and hence, this project is in line with the need to provide quality care to patients. The project plan will involve the process of creating a WBS that will act as a point of reference as far as project planning and control is concerned. Developing a network diagram for the project is also key in managing this project. Cost and time estimation is a key element of this project is essential in ensuring that the implementation team works within the required timeframe and budget. Values and risk analysis also forms is a key element of project plan to ensure that its implementation does not result into losses. The acquisition of high performing team is critical in ensuring that the necessary knowledge, skills, and expertise is acquired to spearhead the implementation process. Understanding procurement process is necessary in order to acquire all the relevant materials and equipment to facilitate the installation and maintenance of EMR. Finally, assessment and evaluation of the project is essential to ensure that it meets the required standards (Clarizen, 2018).
Project Scope
Rouse notes that “project scope is the part of p.
Project Name Project CharterVersion 1.0 DraftHealth.docxdenneymargareta
<Project Name> Project Charter
Version: <1.0> <Draft>Healthcare Community Outreach project Management plan
LITE Version <1.0>
12/09/2018VERSION HISTORY
Version #
Implemented
By
Revision
Date
Approved
By
Approval
Date
Reason
1.0
UP Template Version: 11/30/06
TABLE OF CONTENTS
1Introduction2
51.1Purpose of Project Management Plan
52project And Product Overview
53ScoPE
53.1Objectives
53.2High-Level Requirements
53.3Assumptions
53.4Constraints
63.5Major Deliverables/Milestones
63.6Work Breakdown Structure
11Appendix A: Project Management Plan Approval
12APPENDIX B: REFERENCES
13APPENDIX C: KEY TERMS
1 Introduction
1.1 Purpose of Project Management Plan
The purpose of the Project Management Plan (PMP) for the Community Healthcare Outreach is reaching out to the homeless and deprived, low income individuals. With the atmosphere and location for poverty-stricken people, it is almost impracticable and unbearable for them to uphold a detailed and straightforwardly available health care reports. Healthcare Community Outreach believes that personal health record (PHR) technology could help citizens have admission to their health record. A contributor has contributed ten thousand dollars for the project. Our panel has evaluated a diversity of options for PHR, identifying the achievement and management expenses and the controlled accessible financial plan. We have selected the greatest profitable technique towards supplying PHRs that is industrialized by the Veterans Affairs (VA) Health System. The anticipated audience of the Community Healthcare Outreach Project Management Plan is all project stakeholders as well as the project sponsor, senior leadership and the project team.2 project And Product Overview
Healthcare Community Outreach Health Records is reaching out to the homeless and deprived, low income individuals, so that they will receive their health care records using the Veterans Affairs Health System. The requirement for this project is the guaranteeing the systems’ confidentially and the staff will oversee everyone’s needs obtaining their medical records3 ScoPE
3.1 Objectives
To Design, plan, implement, and set measurement and controls of a personal health record (PHR) system that will help constituents have access to medical record anywhere and anytime. The organization has chosen to use the Veterans Affairs (VA) Health System that is available for free to anyone.3.2 High-Level Requirements
The Veterans Affairs (VA) Health System is free and is web base. This system does not require a network infrastructure to house or support. All the organization needs are available computers and mobile devices with access to the internet. The organization be capable of promoting, assisting and educating their constituents on the benefits and how to use the PHR system available. Therefore, personnel need to be trained in how to navigate the PHR website and how to guide new users that need registration.3.3 Assumptions
The P ...
IRJET- Clinical Medical Knowledge Extraction using Crowdsourcing TechniquesIRJET Journal
This document proposes a system to extract medical knowledge from crowdsourced question answering websites using truth discovery techniques. It aims to determine the trustworthiness of answers provided by doctors on these sites. The system performs medical term extraction from user queries and responses using stemming. It then calculates answer trustworthiness based on factors like doctor expertise, ethnicity, and commitment level. The highest trustworthiness responses are selected as best opinions and stored in a medical blog. A chatbot is also developed to predict disease based on user-reported symptoms. The system aims to provide users with reliable medical information and diagnoses from these crowdsourced sites.
vincentbarner_HI-560-Health Care Data Analysis_Unit-9_assignmentvincent barner
This proposal aims to gather and analyze data on the efficiency of medical kiosks in clinical environments. Key objectives are to use statistical analysis to compare kiosk services to clinician services, and to test the potential for kiosks to evolve towards full automation. The proposal outlines stakeholders, background on kiosk benefits and challenges, a literature review on patient preferences for technology vs in-person care, and proposes measures to analyze financial impacts, technology performance, and fulfill meaningful use objectives. The budget table provides an example of costs that could be requested to support the proposed research.
Running head INITIAL PLAN DEVELOPMENT1INITIAL PLAN DEVELOPM.docxjeanettehully
Running head: INITIAL PLAN DEVELOPMENT 1
INITIAL PLAN DEVELOPMENT 2
Initial Plan Development
Nicholas Calhoun
Foundations of Project Management
South University
January 28, 2020
Initial Plan Development
The statement of need: Write a brief description of the chosen organization and discuss the background information associated with the problems that need to be solved.
Due to the passing of the Affordable Care Act ten years ago, there has been an increased demand for medical services in the United States. This has led to medical institutions serving increased patient numbers. Consequently, physicians, clinical staff and healthcare providers have had difficulties in managing the medical records of patients manually. This created the need for organization in the process of documentation and retrieval of patient records. The Electronic Medical Record, EMR, system comes in and its implementation and acquisitions would facilitate the following. The retrieval, management and capturing of patient data such as medical history, lab results, and demographic data (Jawhari, Keenan, Zakus, Ludwick, Isaac, Saleh, Hayward, 2016). Research indicates that an effective EMR system can centralize and acquire crucial patient information efficiently leading to enhanced service delivery.
EMR offers the ability to incur improvements on patient safety through the provision of timely and consistent care to patients in performance and through compliance with clinical regulations and standards, and the avoidance of duplicates. It can also lead to lower health care costs and improved efficiencies by promoting single patient records entailing integrated information. This would ensure improved coordination and continuity of care by reducing redundant tests and waste.
The goals and objectives of the project: Identify project goals and the underlying objectives. Quantify the measurable performance expectations of the project plan to determine whether it meets the planned objectives. Performance should be defined in terms of:
· The product or process specification
An EMR is an electronic version of a paper-based record-keeping system. It is a computer-based system for retrieving, organizing and storing patient information and is expected to improve the safety and quality of healthcare tremendously. An EMR can entail information such as the following. Research and education that would be accessible from various departments of a hospital institution under confidentiality, patient privacy and the protection of security. A plan of care, vital signs, patient progress assessment, hospitalization, surgical and medical history, test and laboratory results, allergies, past and present medication history (Morris, Sheehan, Lamichahane, Zimbro, Morgan, Bharadwaj, 2019). Others include insurance information, person to be notified in case of an emergency, gender, date of birth, complete address and full names.
· The total budget at completion of the plan
The budget for ...
Case study 7 chapter 141. 2. Answer the Case Study Questions (.docxwendolynhalbert
Case study 7 chapter 14
1.
2. Answer the Case Study Questions (found at the end of each case study) in 500-750 words total (not including reference list).
3. Include at least one additional, external reference to sources such as an article or video. Cite the reference(s) in your study.
Your case study will be graded on the following:
Grading: 20 points
Content 80% (how thoroughly and logically you answer the questions, how well you incorporate your reference(s), how well you make arguments and state facts to support your answers).
Spelling/Grammar/Punctuation 20%
14-4 What are the principal risk factors in information systems projects, and how can they be managed?
We have already introduced the topic of information system risks and risk assessment in Chapter 8. In this chapter, we describe the specific risks to information systems projects and show what can be done to manage them effectively.Dimensions of Project Risk
Systems differ dramatically in their size, scope, level of complexity, and organizational and technical components. Some systems development projects are more likely to create the problems we have described earlier or to suffer delays because they carry a much higher level of risk than others. The level of project risk is influenced by project size, project structure, and the level of technical expertise of the information systems staff and project team.
· Project size. The larger the project—as indicated by the dollars spent, the size of the implementation staff, the time allocated for implementation, and the number of organizational units affected—the greater the risk. Very large-scale systems projects have a failure rate that is 50 to 75 percent higher than that for other projects because such projects are complex and difficult to control. The organizational complexity of the system—how many units and groups use it and how much it influences business processes—contributes to the complexity of large-scale systems projects just as much as technical characteristics, such as the number of lines of program code, length of project, and budget. In addition, there are few reliable techniques for estimating the time and cost to develop large-scale information systems.
· Project structure. Some projects are more highly structured than others. Their requirements are clear and straightforward, so outputs and processes can be easily defined. Users know exactly what they want and what the system should do; there is almost no possibility of the users changing their minds. Such projects run a much lower risk than those with relatively undefined, fluid, and constantly changing requirements; with outputs that cannot be fixed easily because they are subject to users’ changing ideas; or with users who cannot agree on what they want.
· Experience with technology. The project risk rises if the project team and the information system staff lack the required technical expertise. If the team is unfamiliar with the hardware, system software, applica ...
1. Assignment #2 Technology Project pertinent to their practTatianaMajor22
1.
Assignment #2
Technology Project pertinent to their practice environment
THIS WEEK DUE PART II AND THOSE TO SUBMIT THE ENTIRE PROJECT (PAPER) . PART I ALREADY WITH CORRECTIONS SUGGESTED, IF ANY, AND PART II
Grading Criteria for Assignments #1 & 2
Technology Project Paper Part 1 (20 points of grade)
Technology Project Paper Part 2 (20 points of grade)
Student to identify a Technology Project pertinent to their practice environment. This proposal must include:
Executive Summary; Description of Project; Rationale Topic chosen; Research-supported by evidenced based recent literature; Project Clinical Goals & Objectives; Market/Financial Project Analysis;
Plan for Evaluation; Plan for Alternative Assumptions & Strategies.
Include how this project is applicable to the present Healthcare system in terms of the issues of healthcare access, quality & cost. Include 2 MSN Essentials.
Minimum 10 pages, double spaced,
Maximum 15 pages, double spaced, APA format.
Part 1:
• Identify Topic of Project Proposal (2 points)
• Description of project & Background Discussion (5 points)
• Goals & Objectives & Significance discussion (5 points)
• Include evidenced based research to support paper, at least three (5 points)
• Overall: Focused, Ideas with clarity, Overall compliance with grammar & APA 6th format (3 points). Include cover page and reference used on part I
Part 2:
*10 pages, double spaced, APA format style including cover and reference pages
• Financial Proposal analysis (4 points)
• Alternative plan of actions (4 points)
• Proposed project plan to include: (8 points)
o Project activities
o Timeline
o Budget
o Evaluation Plan
• Executive Summary at end of project (4 points)
Top of Form
2
2
Technology Project Paper Part 1
Electronic Health Records
Florida National University
Jose Cardentey
Health Care Informatics
Professor Jacquelin Alonso
January 28,2022
Electronic Health Records Proposal
Executive Summary
The healthcare sector has making bold strides in reducing the number of medical errors which have been claiming the lives of many patients by adoption of numerous technology to determine the technology that will be most effective. among these technologies is Electronic Health Records whose goal is to improve the documentation of patient information to guide practitioners when prescribing medication and keeping track of the patient outcomes. The deployment of this technology in the health facility calls for collaboration with different shareholders in different disciplines in the health sector. For successful implementation, the proposal provides a list of activities that need to executed. They include development of the lead committee who will oversee the accomplishment of the project goals, strategies to manage the EHR system and the strategies to manage changes that will face the system due to the rapidly changing business environment. The goal of this report is to analyze the background of the technology and briefly descr ...
This document provides an overview of clinical data management processes. It discusses the goals of clinical data management which are to provide high-quality, accurate data through processes like case report form design, data entry, validation, and coding. It describes some commonly used clinical data management software and standards/guidelines like 21 CFR Part 11 and SCDM's Good Clinical Data Management Practices. The document is a project report submitted by students to fulfill requirements for a degree at Apollo Hospitals, New Delhi.
Running head PROJECT PLAN1PROJECT PLAN 5Proje.docxjeanettehully
Running head: PROJECT PLAN 1
PROJECT PLAN 5
Project Plan
Nicholas Calhoun
Project Management
South University
January 21, 2020
Project Plan
Industry: Healthcare
Project: “Implementation of Electronic Medical Record (EMR) systems”
Project Overview
The growth in technology has seen the inception of healthcare informatics whereby hospitals are required to utilize software systems to “facilitate workflow and improve the quality of patient care and patient safety” (Chang & Choi, 2016). Following the enactment of Affordable Care Act in 2010, the demand for healthcare services has increased drastically. Consequently, hospitals across United States serve a huge number of patients in a single day –hence making it hard for healthcare providers, clinical staff, and physicians to handle patients’ medical records manually.
Considerably, some level or organization is required in order to facilitate process of documentation and easy retrieval of patient records. Acquisition and implementation of a EMR system helps to capture, manage, and retrieve patient data like demographic information, lab results, medical history, among others with a single click. According to Coleman et al. (2015), “a strong EMR system can effectively acquire and centralize vital patient information” –something that is effective and efficient service delivery.
Thus, this project involves the process acquiring and implementing EMR to facilitate workflow and enhance service delivery in hospitals.
Synopsis
The project success is entirely anchored on proper “planning and management” of the activities and processes involved (Serra & Kunc, 2015). As a course, project management has a number of objectives which must be fulfilled and this project is fully aligned those objectives. First, there is need to ensure that projects are aligned to the organizational strategy and hence, this project is in line with the need to provide quality care to patients. The project plan will involve the process of creating a WBS that will act as a point of reference as far as project planning and control is concerned. Developing a network diagram for the project is also key in managing this project. Cost and time estimation is a key element of this project is essential in ensuring that the implementation team works within the required timeframe and budget. Values and risk analysis also forms is a key element of project plan to ensure that its implementation does not result into losses. The acquisition of high performing team is critical in ensuring that the necessary knowledge, skills, and expertise is acquired to spearhead the implementation process. Understanding procurement process is necessary in order to acquire all the relevant materials and equipment to facilitate the installation and maintenance of EMR. Finally, assessment and evaluation of the project is essential to ensure that it meets the required standards (Clarizen, 2018).
Project Scope
Rouse notes that “project scope is the part of p ...
192020 Capella University Scoring Guide Toolhttpsscor.docxaulasnilda
1/9/2020 Capella University Scoring Guide Tool
https://scoringguide.capella.edu/grading-web/gradingdetails 1/7
MHA-FP5064
u03a1 - Health Information System Implementation
Learner: Monna , Joseph
OVERALL COMMENTS
Mona
This paper is not very clear and specific. You have very genialized explanations of data and are not discussing
data requirements from meaningful use and merit-based incentives. Also you are not supporting the data needs
with CURRENT academic sources. You only have 2 references both from well over 10 years ago. You need
research current trends and best practices from recent sources.
See the rubric below for more specifics.
RUBRICS
1/9/2020 Capella University Scoring Guide Tool
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CRITERIA 1
Outline a plan for collecting and analyzing data.
COMPETENCY
Incorporate project management principles into health care administration management and leadership.
NON_PERFORMANCE: Does not outline a plan for collecting and analyzing data.
BASIC:
Outlines a plan for collecting and analyzing data that is impracticable or unlikely to yield limited data for
analysis.
PROFICIENT: Outlines a plan for collecting and analyzing data.
DISTINGUISHED:
Outlines a plan for collecting and analyzing data. Provides a concise and well-articulated outline that
identifies specific data needs and a clear approach to analysis.
Comments:
I am not see a plan that alignes with current trends in health care. Plan needs to address specific data that
would common in an EHR and meet current legislative requirments.
(20%)
1/9/2020 Capella University Scoring Guide Tool
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CRITERIA 2
Propose criteria for evaluating organizational needs.
COMPETENCY
Incorporate project management principles into health care administration management and leadership.
NON_PERFORMANCE: Does not propose criteria for evaluating organizational needs.
BASIC:
Proposes criteria for evaluating organizational needs that may lead to erroneous conclusions.
PROFICIENT: Proposes criteria for evaluating organizational needs.
DISTINGUISHED:
Proposes criteria for evaluating organizational needs, and provides relevant, credible evidence that
clearly validates the proposed criteria.
Comments:
Very unclear and is not alinging with best practices from AHIMA, HIMSS or Health IT,gov. Research
current oversight organizations
(16%)
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CRITERIA 3
Outline a plan for generating reports.
COMPETENCY
Incorporate project management principles into health care administration management and leadership.
NON_PERFORMANCE: Does not outline a plan for generating reports.
BASIC:
Outlines a plan for generating reports that is impracticable or unlikely to provide all of the information
necessary to support sound decision making.
PROFICIENT: Outlines a ...
Develop a 5-7 page implementation plan addressing the various factors.docxrosaliaj1
Develop a 5-7 page implementation plan addressing the various factors critical to the successful deployment of the new or upgraded telehealth technology that was the focus of the previous two assessments. Introduction Technology continues to move at an accelerated pace, and the delivery of health care is shifting from office-based environments to the home. For this reason, health care organizations must be at technology's cutting edge in order to remain competitive in today's environment. Integrating the daily activities of patients into the health care continuum will improve the quality of care that is provided and enable more holistic care. This assessment provides an opportunity for you to develop an implementation plan that addresses the various factors critical to the successful deployment of the new or upgraded telehealth technology that was the focus of your previous assessments. Preparation Based on the positive reactions and feedback from stakeholders with regard to the proposed telehealth technology, executive leaders have decided to move forward with implementation of this telehealth solution and have asked you to develop the implementation plan. To prepare for the assessment, you are encouraged to reflect on the factors critical to the successful deployment of the new or upgraded telehealth technology and on how such technology would be implemented in your organization or practice setting. In addition, you are encouraged to become familiar with the Systems Development Life Cycle (SDLC) process for successfully implementing information systems or a change model for technology use that you think best supports your technology implementation ideas. Refer to the suggested readings, supplemented, as desired, by your own research. You may also wish to:
· Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete.
· Review the , which includes questions to consider and additional guidance on how to successfully complete the assessment.. Requirements Develop a technology implementation plan that supports the vision for safe, high-quality health care in your organization or practice setting. Complete the simulation. The implementation plan requirements, outlined below, correspond to the grading criteria in the Implementation Plan Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Implementation Plan document, linked above, provides additional considerations that may be helpful in completing your assessment. In addition, be sure to note the requirements below for document format and length and for citing supporting evidence.
· Assess the adequacy of existing telehealth technology infrastructure in your organization or practice setting.
· Assign tasks and responsibilities for deploying the new or upgraded telehealth technology.
· Develop an implementation sch.
He a lth In fo rm a tio n Te c h n o lo g y Eva lu a tio JeanmarieColbert3
This document provides an update to the Health Information Technology Evaluation Toolkit. It aims to assist project teams in developing evaluation plans for health IT projects. Section I outlines a step-by-step process for determining evaluation goals and measures. Section II provides examples of potential measures that can be used to evaluate projects. Section III contains examples of health IT project types with suggested evaluation methodologies. The overall goal is to emphasize the importance of evaluating health IT projects and providing guidance on how to conduct effective evaluations.
WBS ExampleWBS #Task DescriptionDuration (hours)Milestone (Y/N)Start DateEnd DateWork Effort 1 (hours)Resource 1Work Effort 2 (hours)Resource 2Starts After TaskComments1Prepare room0YMilestone tasks have 0 duration1.1Protect or remove furniture2N1-Jan1-Jan2Painter2Helper1.2Lay down canvas or plastic floor covering2N1-Jan1-Jan2Painter2Helper1.11.3Sand and scrape walls and ceiling4N1-Jan1-Jan4Painter4Helper1.22Paint room0YMilestone tasks have 0 duration2.1Paint ceiling2N2-Jan2-Jan2Painter1.32.2Paint walls4N2-Jan2-Jan4Painter2.12.3Paint doors, windows, and trim4N2-Jan3-Jan4Painter2.23Clean up room0Y3.1Remove protective materials1N4-Jan4-Jan1Helper2.2 + 1 dayAllow day for drying3.2Vacuum floors1N4-Jan4-Jan1Helper3.13.3Touch up missed spots1N4-Jan4-Jan1Painter3.1Can start at same time as 3.23.4Secure signoff from client1N5-Jan5-Jan1Owner3.2, 3.34Project complete0Y5-Jan5-Jan1OwnerMilestone tasks have 0 duration
Resource ExampleResource NameCost per HourCost per UnitTotal UnitsTotal CostCommentsPainter2519$475Helper1010$100Owner501$50Paint (gallons)155$75Other supplies1001$100TOTAL$800
Gantt Chart ExampleWBS #Task DescriptionDuration (hours)Milestone (Y/N)Start DateEnd Date11-Dec12-Dec13-Dec14-Dec15-Dec16-Dec17-Dec1. My Health eVet Registration0Y11-Dec12-Dec1.1.1.Clinical staff3N11-Dec11-Dec1.1.2Service members2N12-Dec12-Dec2Training4Y12-Dec16-Dec2.1.How to use the online portal4N12-Dec16-Dec2.1.1.Clinical staff2N12-Dec12-Dec2.1.2.Service members4N13-Dec13-Dec2.1.3.Existing Patients1N16-Dec16-Dec3HIPPA Compliance1N11-Dec15-Dec3.1Privacy Compliance documentation1N11-Dec11-Dec3.1.1. Ensure clinical staff have read and agree to HIPPA regulations1N13-Dec13-Dec3.1.2.Ensure service members have read and agree to HIPPA regulations1N15-Dec15-Dec4Computer Access for the patient4.1Purchase72Y11-Dec13-Dec4.1.1Interion privacy study Carrel TeakN4.1.2ComputersN4.1.3PrintersN4.2Installation4.2.1Property management install the booths4Y14-Dec14-Dec4.2.2IT Helpdesk install the computer and printers2Y15-Dec15-Dec
Network ExamplePrepare in Visio, PowerPoint, or on paper and scan in
Budget ExampleFixed Costs$10,000PhaselabormaterialsTOTAL COST2 interion Carrel Teak$800.00$3,000.00$3,800.002 Computers$0.00$3,500.00$3,500.002 Printers$0.00$500.00$500.00TOTAL$800.00$7,000.00GRAND TOTAL$7,800.00
<Project Name> Version: <1.0> <Draft>
Healthcare Community Outreach
HealthCare Community outreachproject Management plan
Version 1.5
12/17/2018
<Project Name> Project Management Plan Version: <1.0> <Draft>
[Insert appropriate disclaimer(s)]
Revision Date: Error! Unknown document property name.Page 2 of 21
CDC_UP_Project_Management_Plan_Template_v1.1.docVERSION HISTORY
Version #
Implemented
By
Revision
Date
Approved
By
Approval
Date
Reason
12/10/2018
Veteran Affairs System for the homeless and low -income individuals
12/10/2018
Veteran Affairs System for the homeless and low -income individuals
12/10/2018
Veteran Affairs System for the homeless and low -i ...
“TRIBEOUT, SOCIAL MEDIA PLATFORM FOR COMMUNITY HEALTHCARE”IRJET Journal
This document describes a proposed social media platform called Tribeout that aims to improve community healthcare. Some key points:
1. Tribeout would connect healthcare professionals, organizations, hospitals, and medical students to share information and improve public health. It would allow patients to easily book appointments online.
2. The platform would provide health information resources to help users address their healthcare concerns. It would also function as a job board for medical industry openings.
3. The goal is to raise awareness of emerging diseases and provide learning resources for medical students through simulations and animations to support their education and future careers.
A CASE STUDY ON DEVELOPING AN EFFECTIVE INFORMATION BASED HEALTHCARE SERVICES...cscpconf
The real test of technological development is to ensure whether it reaches people and the most important task is to produce, manage and deliver relevant information systems appropriately
within India. Therefore technology needs to be acquired and adapted for it to be appropriately
developed. A country like India needs to adapt and develop information systems based on their
own needs and structures, using their own methods and practices. When it comes to eGovernance projects, better cooperation is the need of the day both from public as well as
private players [1]. The Indian government is taking greater cognizance of the benefits of technology and some e-Gov projects have already been initiated and deployed in few states of
our country [1]. However, despite an improved Information Communication Technology (ICT)
in our country thanks to the efforts of our government, there are still problems which continue
to hamper the use of information and ICT in domain of healthcare in India [2]. This paper
discusses the current levels of IT and quality in health care in our country and how Information Technology (IT) might be helpful in future.
Running head evidence based practice week 4 ssusere73ce3
This project management plan outlines the process for implementing IT resources in a new university facility. The Chief Operations Officer acts as the project sponsor and assigns representatives from various departments to the project team. The Project Manager is tasked with analyzing IT requirements, designing solutions, developing a budget, and overseeing implementation. Key milestones from a previous IT project are incorporated into the schedule. Risks specific to this project are also identified and monitored throughout implementation. Regular communication between the Project Manager and project team ensures the project stays on track and any issues are addressed. The overall goal is to successfully deliver IT resources that meet the facility's needs on time and within budget.
The hospital is implementing a new information system to improve patient care, outcomes, and efficiency. The current systems are outdated and lack important functionality like imaging. The new customized system will include enhanced charting functionality, improved department coordination, and patient portals to access medical information. Developing the system requires determining specifications, transferring data, training staff, and change management. The goal is to complete implementation within one year through an agile development approach. Key stakeholders include clinical and administrative leadership who must ensure the system meets legal requirements and supports the hospital's goals and vision.
The hospital is implementing a new information system to improve patient care, outcomes, and efficiency. The current systems are outdated and lack important functionality like imaging. The new customized system will include enhanced charting functionality, improved department coordination, and patient portals to access medical information. Developing the new system requires determining specifications, transferring data, training staff, and change management to ensure adoption. The project aims to meet regulatory requirements while focusing on patient-centered care through the new system.
This document presents a proposal for a blockchain-based health information exchange system with a patient-centric approach. It surveys relevant literature on healthcare blockchain applications and identifies that most systems do not give enough control to the patient over their data. The proposed system design uses blockchain and IPFS for a decentralized and secure method of storing medical records while giving patients full control over access permissions. Key modules include authentication, appointments, record storage, access management, and a pharmacy module integrated with smart contracts. The conclusion states this system could address challenges in existing healthcare systems by providing a secure and reliable way to manage health information with a complete solution from appointments to dispensing medications.
LESSON 7 Using Technology for Process Improvement LE.docxSHIVA101531
LESSON 7
Using Technology for Process Improvement
LEARNING OUTCOMES
______________________________________________________________________________
In this lesson, you will do the following:
Discuss how various departments interact with health information systems to assure both
compliance with regulations and quality improvement processes.
READINGS
The following reading assignments are for Lessons 5 through 8:
Gartee Text:
Chapter 3, pp. 42 - 73
Chapter 8, pp. 182 - 205
HIPPA:
www.cms.gov
On the Internet, review the term “CPOE” in relationship to electronic health records.
ACTIVITIES / ASSESSMENTS
The following activities/assessments are for Lessons 5 through 8:
1. Read the assigned pages from the Gartee text.
2. Review the Lecture Notes and Unit 2 PowerPoint.
3. Participate in the weekly discussion question.
4. Complete the written assignment.
http://www.cms.gov/
WRITTEN ASSIGNMENTS
Research how health information contributes to patient safety, reduction of errors, quality
improvement, and enhanced productivity in providing medical care to the patient and preventing
litigation.
PLEASE NOTE: All graded assignments for the lessons in this unit should be grouped together
and submitted as ONE document using the Assignment Submission form accessed from your
course homepage or http://www.sjcme.edu/gps/assignments.
LESSON 7
Using Technology for Process Improvement
LECTURE NOTES
______________________________________________________________________________________
Opening Comments
Health care organizations spend a considerable amount of time and resources recording information
in health records to achieve compliance with standards and regulations. This information is used to
justify the billings submitted, to provide evidence of actions taken and outcomes achieved, and to
create a history for future reference. The information is also important for use in research and quality
improvement, and it is an additional benefit to both the patient and the health care professional.
Eliminating treatments or protocols that are ineffective, excessively costly, or just no longer used by
a practice can assist providers in reducing costs and improving outcomes.
Research and Quality Improvement
Improving quality is heavily dependent on the ability of providers to access the databases of patient
records and apply scientific methods and statistical analyses, which are used to evaluate treatments
and practices so they can find superior outcomes for patients. While this can be accomplished with a
paper-based health record, it is costly to copy the records, extract information into a usable database,
and conduct the research. Having patient information in an electronic format can be a great
enhancement to collecting patient outcome information for research purposes. Parsing and extracting
information from an electronic health ...
A Review on Clinical Decision Support SystemIRJET Journal
This document reviews clinical decision support systems (CDSS) and their use in patient diagnosis. It discusses how CDSS combine individual health information from electronic health records with clinical knowledge and protocols to assist healthcare workers in making diagnoses and treatment decisions. The document also examines how CDSS have been used to help community health workers diagnose symptoms and handle health problems in areas where full patient records are not available. It reviews several studies that found CDSS can help improve the quality of care provided by community health workers.
Join Dr. David Buckeridge, in partnership with the Office of the Chief Public Health Officer (CPHO) and the National Collaborating Centres for Public Health, to learn more about approaches to establishing and assuring the components for developing a data system, along with consideration of overarching factors such as options for coordinating and leading the development and operation of a coordinated network of systems to inform a bold vision for a renewed public health system in Canada.
February 10, 2011 BDPA Charlotte Program meeting.
Presented by:
Karen D. Hill, RHIA
Recruitment/Placement Specialist
ONC HIT Grant
Health Sciences Division
Central Piedmont Community College
Health Information Technology Workforce Development Program
Central Piedmont Community College
How to Improve Healthcare Reporting Management System.pptxFlutter Agency
Here in this article, you will see the tips about the healthcare reporting management system. Read these top 8 tips to improve the Healthcare Reporting Management System.
Final Project Implementation Assessment of Electronic Health .docxtjane3
Final Project:
Implementation Assessment of Electronic Health Record.
Objective
:
For this assignment, you will create the assessment to implement the new HER in a Health care setting. The assessment phase is foundational to all other EHR implementation steps, and involves determining if the practice is ready to make the change from paper records to electronic (EHRs), or to upgrade their current system to a new certified version. You will be encourage to choose a Community Health Center or a Doctor’s Office. The Assessment is designed because our world has been radically transformed by digital technology – smart phones, tablets, and web-enabled devices have transformed our daily lives and the way we communicate. Medicine is an information-rich enterprise. A greater and more seamless flow of information within a digital health care infrastructure, created by electronic health records (EHRs), encompasses and leverages digital progress and can transform the way care is delivered and compensated. With EHRs, information is available whenever and wherever it is needed.
The Health Information Technology for Economic and Clinical Health (HITECH) Act, a component of the American Recovery and Reinvestment Act of 2009, represents the Nation’s first substantial commitment of Federal resources to support the widespread adoption of EHRs. As of August 2012, 54 percent of the Medicare- and Medicaid-eligible professionals had registered for the
meaningful use incentive program
.
The paper will be 8 pages long. More information and due date will provide in the assignments link.
ASSIGNMENT GUIDELINES (2 points /10%):
The
assessment
should look at the current state of the practice:
Are administrative processes organized, efficient, and well documented?
Are clinical workflows efficient, clearly mapped out, and understood by all staff?
Are data collection and reporting processes well established and documented?
Are staff members computer literate and comfortable with information technology?
Does the practice have access to
high-speed internet connectivity
?
Does the practice have access to the financial capital required to purchase new or additional hardware?
Are there clinical priorities or needs that should be addressed?
Does the practice have specialty specific requirements?
Through the Regional Extension Centers (RECs), we’ve learned that these questions and assessment tools provide a good understanding of the current state of the practice and can help identify key goals for improvement. Often, these goals relate to patient quality, patient satisfaction, practice productivity and efficiency, improved quality of work environment, and most important to the overall goal – improved health care.
EACH PAPER SHOULD INCLUDE THE FOLLOWING:
1.
Introduction (5 points / 25%)
Offer an abstract that provide a brief outlook of the proposal and explaining in your own words what is meant by a Electronic H.
Evolution Of Health Care Information SystemsLana Sorrels
The Defense Health Agency is a multi-service agency that enables the Army, Navy, and Air Force to provide medical services to members of the Department of Defense. It ensures the delivery of integrated, affordable, and high-quality healthcare to beneficiaries of the Military Health System. The Defense Health Agency drives greater integration of clinical and business processes across the system. It accomplishes this mission by implementing shared services with common functions and standards.
This document discusses healthcare IT and closing the loop in healthcare delivery. It describes how healthcare delivery has changed over time and the role of electronic systems in supporting healthcare. However, fully closing the loop through integrated healthcare remains a challenge. The document outlines some approaches to improving integration, including stand-alone applications, point-to-point integration, and integrated healthcare enterprise systems. It also discusses using healthcare IT for consumer relationship management, department workflow automation, and data capture to improve efficiency, quality of care, and business value in healthcare.
Running head MARKETING ANALYSIS ASSIGNMENTS .docxwlynn1
Running head: MARKETING ANALYSIS ASSIGNMENTS 1
MARKETING ANALYSIS ASSIGNMENTS 6
Researching Marketing Questions
MKT/571
Melissa Simmons
Roberto Ancis
Part 1: Memorandum
TO: Senior Vice President (Marketing)
FROM: Jacob Glenns
DATE: August 19, 2018
SUBJECT: Marketing Analysis
Summary Analysis
This analysis of the market report that was presented the market analyst provides detailed insights from the data that may help in formulating an effective marketing strategy. The key information include: revenue performance for the first half between 2015 and 2016 and revenue trends over the same period. This information help in deciding whether to the organization should continue with its growth strategy or to reverse the decline.
Revenue Analysis
Analysis of the company’s semiannual performance- between January and June- indicates that there was an increase of 10.18 percent in the generated revenues per day from 96,000 dollars to 105,768 dollars in 2015 and 2016 respectively. The revenues per day, domestic market, were 93,683 dollars and 85,181 dollars in 2016 and 2015 respectively, over the same period. Overall, the semiannual revenue for the year 2016 was 13,644,073 dollars with the United States market contributing 12,085,137 dollars, which is approximately 88.6 percent of the semiannual revenue. The international market contributed 1,558,936 dollars, which is 11.4 percent of the total revenue. The average gross profit per day was 8.3 percent for the six months between January and June, 2016. For the three months of April, May and June, 2016 the total revenue was 7,024,096 dollars with the domestic market contributing 6,145,978 dollars and the international market contributing 878,119 dollars. The gross profit was 6.5 percent.
Revenue Trends
With regards to customer class, commercial customers contributed 7,195,592 dollars in the six months of January to June, 2016. The revenue per day was 55,780 dollars, an increase of 5,008 dollars compared to 50,772 dollars realized over the same period in 2015. At the second place was the municipal segment with 1,634,643 dollars. The revenue per day for the first six months was 12,672 in 2016 compared to 12,034 in 2015. The international market segment contributed 1,535,905 dollars and the revenue per day was 11,906 dollars and 11,700 dollars in 2016 and 2015 respectively. The other important segments- resellers, industrial labs, government, resell, education and others- also registered increments in the revenue per day for the first 6 months between 2015 and 2016. The revenue trend for the second quarter (between April and May) illustrate that commercial market contributed 1,130,973 dollars which is 50 percent of the total revenue from the customer class segment. The international market contributed 323,990 follo.
Running head MANAGING A DIVERSE WORKFORCE1MANAGING A DIVERSE.docxwlynn1
Running head: MANAGING A DIVERSE WORKFORCE 1
MANAGING A DIVERSE WORKFORCE 6
Managing a diverse workforce
Name
Institutional affiliation
What does it mean to be an effective manager in a diverse workforce?
According to Chip Conley, the workforce diversity is characterized of gender, ethnicity and age; which needs a much keener attention. He points out that an effective manager should realize that age diversity makes a company stronger and that different generations within a workplace should focus on mentoring one another at work. He emphasizes on the need to allow openness with one another so that wisdom; knowledge, experience and skills from the young to the old and vice versa. According to Chip Conley, the current 60s is the new 40s and that the current 30s is the new 50s; a key note to take on how effective relationship in a workplace could enrichen a company with greater shared wisdom and skills. Every manager need to relate such knowledge in ensuring effective making of modern elders from the millennials.
According to Chip, an effective manager should establish a learning environment for the boomers and the millennials. Each generation should see the other as assets from which they can derive wisdom. Moreover, Chip calls for both the millennials and the boomers to fix their ego, perhaps so that they can enhance their relationship and get to learn from one another. He calls for the need of the managers to enhance a growth mindset in a workplace and the need for the employees to be curious of getting to know what the other generation can offer, and trying to oneself. Chip states that “Curiosity is the elixir for life”
Working on the psychological empowerment of specifics groups and ensuring mental flexibility is very important for various generations to work coherently effectively. Additionally, a manager in charge of a diverse workforce should ensure that the differences existing between the BB and X generations, and the Y and Z generations should be harmonized so that they do not tamper with the achievement of the organizations set goals and objectives (Toro, Labrador-Fernández & De Nicolas, 2019).
Maintaining a positive working environment helps in enhancing the performance of a diverse workforce. Looking at the small business managers, workforce diversity can be well managed if the owner’s manager supports the existing generational interconnections and the variations as a result of the general difference defining these groups by valuing their differences and the similarities. An effective manager is therefore required to cause a diversity openness among the workforce. Such ensure the performance at all levels, i.e. both the organizational and individual. A manager should, therefore, have the ability to effectively enforce the eradication of the internal communication barriers existing as a result generational, racial, gender, ethnic, age, personality tenure, cognitive style, education among other dissimilarities .
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This document provides an overview of clinical data management processes. It discusses the goals of clinical data management which are to provide high-quality, accurate data through processes like case report form design, data entry, validation, and coding. It describes some commonly used clinical data management software and standards/guidelines like 21 CFR Part 11 and SCDM's Good Clinical Data Management Practices. The document is a project report submitted by students to fulfill requirements for a degree at Apollo Hospitals, New Delhi.
Running head PROJECT PLAN1PROJECT PLAN 5Proje.docxjeanettehully
Running head: PROJECT PLAN 1
PROJECT PLAN 5
Project Plan
Nicholas Calhoun
Project Management
South University
January 21, 2020
Project Plan
Industry: Healthcare
Project: “Implementation of Electronic Medical Record (EMR) systems”
Project Overview
The growth in technology has seen the inception of healthcare informatics whereby hospitals are required to utilize software systems to “facilitate workflow and improve the quality of patient care and patient safety” (Chang & Choi, 2016). Following the enactment of Affordable Care Act in 2010, the demand for healthcare services has increased drastically. Consequently, hospitals across United States serve a huge number of patients in a single day –hence making it hard for healthcare providers, clinical staff, and physicians to handle patients’ medical records manually.
Considerably, some level or organization is required in order to facilitate process of documentation and easy retrieval of patient records. Acquisition and implementation of a EMR system helps to capture, manage, and retrieve patient data like demographic information, lab results, medical history, among others with a single click. According to Coleman et al. (2015), “a strong EMR system can effectively acquire and centralize vital patient information” –something that is effective and efficient service delivery.
Thus, this project involves the process acquiring and implementing EMR to facilitate workflow and enhance service delivery in hospitals.
Synopsis
The project success is entirely anchored on proper “planning and management” of the activities and processes involved (Serra & Kunc, 2015). As a course, project management has a number of objectives which must be fulfilled and this project is fully aligned those objectives. First, there is need to ensure that projects are aligned to the organizational strategy and hence, this project is in line with the need to provide quality care to patients. The project plan will involve the process of creating a WBS that will act as a point of reference as far as project planning and control is concerned. Developing a network diagram for the project is also key in managing this project. Cost and time estimation is a key element of this project is essential in ensuring that the implementation team works within the required timeframe and budget. Values and risk analysis also forms is a key element of project plan to ensure that its implementation does not result into losses. The acquisition of high performing team is critical in ensuring that the necessary knowledge, skills, and expertise is acquired to spearhead the implementation process. Understanding procurement process is necessary in order to acquire all the relevant materials and equipment to facilitate the installation and maintenance of EMR. Finally, assessment and evaluation of the project is essential to ensure that it meets the required standards (Clarizen, 2018).
Project Scope
Rouse notes that “project scope is the part of p ...
192020 Capella University Scoring Guide Toolhttpsscor.docxaulasnilda
1/9/2020 Capella University Scoring Guide Tool
https://scoringguide.capella.edu/grading-web/gradingdetails 1/7
MHA-FP5064
u03a1 - Health Information System Implementation
Learner: Monna , Joseph
OVERALL COMMENTS
Mona
This paper is not very clear and specific. You have very genialized explanations of data and are not discussing
data requirements from meaningful use and merit-based incentives. Also you are not supporting the data needs
with CURRENT academic sources. You only have 2 references both from well over 10 years ago. You need
research current trends and best practices from recent sources.
See the rubric below for more specifics.
RUBRICS
1/9/2020 Capella University Scoring Guide Tool
https://scoringguide.capella.edu/grading-web/gradingdetails 2/7
CRITERIA 1
Outline a plan for collecting and analyzing data.
COMPETENCY
Incorporate project management principles into health care administration management and leadership.
NON_PERFORMANCE: Does not outline a plan for collecting and analyzing data.
BASIC:
Outlines a plan for collecting and analyzing data that is impracticable or unlikely to yield limited data for
analysis.
PROFICIENT: Outlines a plan for collecting and analyzing data.
DISTINGUISHED:
Outlines a plan for collecting and analyzing data. Provides a concise and well-articulated outline that
identifies specific data needs and a clear approach to analysis.
Comments:
I am not see a plan that alignes with current trends in health care. Plan needs to address specific data that
would common in an EHR and meet current legislative requirments.
(20%)
1/9/2020 Capella University Scoring Guide Tool
https://scoringguide.capella.edu/grading-web/gradingdetails 3/7
CRITERIA 2
Propose criteria for evaluating organizational needs.
COMPETENCY
Incorporate project management principles into health care administration management and leadership.
NON_PERFORMANCE: Does not propose criteria for evaluating organizational needs.
BASIC:
Proposes criteria for evaluating organizational needs that may lead to erroneous conclusions.
PROFICIENT: Proposes criteria for evaluating organizational needs.
DISTINGUISHED:
Proposes criteria for evaluating organizational needs, and provides relevant, credible evidence that
clearly validates the proposed criteria.
Comments:
Very unclear and is not alinging with best practices from AHIMA, HIMSS or Health IT,gov. Research
current oversight organizations
(16%)
1/9/2020 Capella University Scoring Guide Tool
https://scoringguide.capella.edu/grading-web/gradingdetails 4/7
CRITERIA 3
Outline a plan for generating reports.
COMPETENCY
Incorporate project management principles into health care administration management and leadership.
NON_PERFORMANCE: Does not outline a plan for generating reports.
BASIC:
Outlines a plan for generating reports that is impracticable or unlikely to provide all of the information
necessary to support sound decision making.
PROFICIENT: Outlines a ...
Develop a 5-7 page implementation plan addressing the various factors.docxrosaliaj1
Develop a 5-7 page implementation plan addressing the various factors critical to the successful deployment of the new or upgraded telehealth technology that was the focus of the previous two assessments. Introduction Technology continues to move at an accelerated pace, and the delivery of health care is shifting from office-based environments to the home. For this reason, health care organizations must be at technology's cutting edge in order to remain competitive in today's environment. Integrating the daily activities of patients into the health care continuum will improve the quality of care that is provided and enable more holistic care. This assessment provides an opportunity for you to develop an implementation plan that addresses the various factors critical to the successful deployment of the new or upgraded telehealth technology that was the focus of your previous assessments. Preparation Based on the positive reactions and feedback from stakeholders with regard to the proposed telehealth technology, executive leaders have decided to move forward with implementation of this telehealth solution and have asked you to develop the implementation plan. To prepare for the assessment, you are encouraged to reflect on the factors critical to the successful deployment of the new or upgraded telehealth technology and on how such technology would be implemented in your organization or practice setting. In addition, you are encouraged to become familiar with the Systems Development Life Cycle (SDLC) process for successfully implementing information systems or a change model for technology use that you think best supports your technology implementation ideas. Refer to the suggested readings, supplemented, as desired, by your own research. You may also wish to:
· Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete.
· Review the , which includes questions to consider and additional guidance on how to successfully complete the assessment.. Requirements Develop a technology implementation plan that supports the vision for safe, high-quality health care in your organization or practice setting. Complete the simulation. The implementation plan requirements, outlined below, correspond to the grading criteria in the Implementation Plan Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Implementation Plan document, linked above, provides additional considerations that may be helpful in completing your assessment. In addition, be sure to note the requirements below for document format and length and for citing supporting evidence.
· Assess the adequacy of existing telehealth technology infrastructure in your organization or practice setting.
· Assign tasks and responsibilities for deploying the new or upgraded telehealth technology.
· Develop an implementation sch.
He a lth In fo rm a tio n Te c h n o lo g y Eva lu a tio JeanmarieColbert3
This document provides an update to the Health Information Technology Evaluation Toolkit. It aims to assist project teams in developing evaluation plans for health IT projects. Section I outlines a step-by-step process for determining evaluation goals and measures. Section II provides examples of potential measures that can be used to evaluate projects. Section III contains examples of health IT project types with suggested evaluation methodologies. The overall goal is to emphasize the importance of evaluating health IT projects and providing guidance on how to conduct effective evaluations.
WBS ExampleWBS #Task DescriptionDuration (hours)Milestone (Y/N)Start DateEnd DateWork Effort 1 (hours)Resource 1Work Effort 2 (hours)Resource 2Starts After TaskComments1Prepare room0YMilestone tasks have 0 duration1.1Protect or remove furniture2N1-Jan1-Jan2Painter2Helper1.2Lay down canvas or plastic floor covering2N1-Jan1-Jan2Painter2Helper1.11.3Sand and scrape walls and ceiling4N1-Jan1-Jan4Painter4Helper1.22Paint room0YMilestone tasks have 0 duration2.1Paint ceiling2N2-Jan2-Jan2Painter1.32.2Paint walls4N2-Jan2-Jan4Painter2.12.3Paint doors, windows, and trim4N2-Jan3-Jan4Painter2.23Clean up room0Y3.1Remove protective materials1N4-Jan4-Jan1Helper2.2 + 1 dayAllow day for drying3.2Vacuum floors1N4-Jan4-Jan1Helper3.13.3Touch up missed spots1N4-Jan4-Jan1Painter3.1Can start at same time as 3.23.4Secure signoff from client1N5-Jan5-Jan1Owner3.2, 3.34Project complete0Y5-Jan5-Jan1OwnerMilestone tasks have 0 duration
Resource ExampleResource NameCost per HourCost per UnitTotal UnitsTotal CostCommentsPainter2519$475Helper1010$100Owner501$50Paint (gallons)155$75Other supplies1001$100TOTAL$800
Gantt Chart ExampleWBS #Task DescriptionDuration (hours)Milestone (Y/N)Start DateEnd Date11-Dec12-Dec13-Dec14-Dec15-Dec16-Dec17-Dec1. My Health eVet Registration0Y11-Dec12-Dec1.1.1.Clinical staff3N11-Dec11-Dec1.1.2Service members2N12-Dec12-Dec2Training4Y12-Dec16-Dec2.1.How to use the online portal4N12-Dec16-Dec2.1.1.Clinical staff2N12-Dec12-Dec2.1.2.Service members4N13-Dec13-Dec2.1.3.Existing Patients1N16-Dec16-Dec3HIPPA Compliance1N11-Dec15-Dec3.1Privacy Compliance documentation1N11-Dec11-Dec3.1.1. Ensure clinical staff have read and agree to HIPPA regulations1N13-Dec13-Dec3.1.2.Ensure service members have read and agree to HIPPA regulations1N15-Dec15-Dec4Computer Access for the patient4.1Purchase72Y11-Dec13-Dec4.1.1Interion privacy study Carrel TeakN4.1.2ComputersN4.1.3PrintersN4.2Installation4.2.1Property management install the booths4Y14-Dec14-Dec4.2.2IT Helpdesk install the computer and printers2Y15-Dec15-Dec
Network ExamplePrepare in Visio, PowerPoint, or on paper and scan in
Budget ExampleFixed Costs$10,000PhaselabormaterialsTOTAL COST2 interion Carrel Teak$800.00$3,000.00$3,800.002 Computers$0.00$3,500.00$3,500.002 Printers$0.00$500.00$500.00TOTAL$800.00$7,000.00GRAND TOTAL$7,800.00
<Project Name> Version: <1.0> <Draft>
Healthcare Community Outreach
HealthCare Community outreachproject Management plan
Version 1.5
12/17/2018
<Project Name> Project Management Plan Version: <1.0> <Draft>
[Insert appropriate disclaimer(s)]
Revision Date: Error! Unknown document property name.Page 2 of 21
CDC_UP_Project_Management_Plan_Template_v1.1.docVERSION HISTORY
Version #
Implemented
By
Revision
Date
Approved
By
Approval
Date
Reason
12/10/2018
Veteran Affairs System for the homeless and low -income individuals
12/10/2018
Veteran Affairs System for the homeless and low -income individuals
12/10/2018
Veteran Affairs System for the homeless and low -i ...
“TRIBEOUT, SOCIAL MEDIA PLATFORM FOR COMMUNITY HEALTHCARE”IRJET Journal
This document describes a proposed social media platform called Tribeout that aims to improve community healthcare. Some key points:
1. Tribeout would connect healthcare professionals, organizations, hospitals, and medical students to share information and improve public health. It would allow patients to easily book appointments online.
2. The platform would provide health information resources to help users address their healthcare concerns. It would also function as a job board for medical industry openings.
3. The goal is to raise awareness of emerging diseases and provide learning resources for medical students through simulations and animations to support their education and future careers.
A CASE STUDY ON DEVELOPING AN EFFECTIVE INFORMATION BASED HEALTHCARE SERVICES...cscpconf
The real test of technological development is to ensure whether it reaches people and the most important task is to produce, manage and deliver relevant information systems appropriately
within India. Therefore technology needs to be acquired and adapted for it to be appropriately
developed. A country like India needs to adapt and develop information systems based on their
own needs and structures, using their own methods and practices. When it comes to eGovernance projects, better cooperation is the need of the day both from public as well as
private players [1]. The Indian government is taking greater cognizance of the benefits of technology and some e-Gov projects have already been initiated and deployed in few states of
our country [1]. However, despite an improved Information Communication Technology (ICT)
in our country thanks to the efforts of our government, there are still problems which continue
to hamper the use of information and ICT in domain of healthcare in India [2]. This paper
discusses the current levels of IT and quality in health care in our country and how Information Technology (IT) might be helpful in future.
Running head evidence based practice week 4 ssusere73ce3
This project management plan outlines the process for implementing IT resources in a new university facility. The Chief Operations Officer acts as the project sponsor and assigns representatives from various departments to the project team. The Project Manager is tasked with analyzing IT requirements, designing solutions, developing a budget, and overseeing implementation. Key milestones from a previous IT project are incorporated into the schedule. Risks specific to this project are also identified and monitored throughout implementation. Regular communication between the Project Manager and project team ensures the project stays on track and any issues are addressed. The overall goal is to successfully deliver IT resources that meet the facility's needs on time and within budget.
The hospital is implementing a new information system to improve patient care, outcomes, and efficiency. The current systems are outdated and lack important functionality like imaging. The new customized system will include enhanced charting functionality, improved department coordination, and patient portals to access medical information. Developing the system requires determining specifications, transferring data, training staff, and change management. The goal is to complete implementation within one year through an agile development approach. Key stakeholders include clinical and administrative leadership who must ensure the system meets legal requirements and supports the hospital's goals and vision.
The hospital is implementing a new information system to improve patient care, outcomes, and efficiency. The current systems are outdated and lack important functionality like imaging. The new customized system will include enhanced charting functionality, improved department coordination, and patient portals to access medical information. Developing the new system requires determining specifications, transferring data, training staff, and change management to ensure adoption. The project aims to meet regulatory requirements while focusing on patient-centered care through the new system.
This document presents a proposal for a blockchain-based health information exchange system with a patient-centric approach. It surveys relevant literature on healthcare blockchain applications and identifies that most systems do not give enough control to the patient over their data. The proposed system design uses blockchain and IPFS for a decentralized and secure method of storing medical records while giving patients full control over access permissions. Key modules include authentication, appointments, record storage, access management, and a pharmacy module integrated with smart contracts. The conclusion states this system could address challenges in existing healthcare systems by providing a secure and reliable way to manage health information with a complete solution from appointments to dispensing medications.
LESSON 7 Using Technology for Process Improvement LE.docxSHIVA101531
LESSON 7
Using Technology for Process Improvement
LEARNING OUTCOMES
______________________________________________________________________________
In this lesson, you will do the following:
Discuss how various departments interact with health information systems to assure both
compliance with regulations and quality improvement processes.
READINGS
The following reading assignments are for Lessons 5 through 8:
Gartee Text:
Chapter 3, pp. 42 - 73
Chapter 8, pp. 182 - 205
HIPPA:
www.cms.gov
On the Internet, review the term “CPOE” in relationship to electronic health records.
ACTIVITIES / ASSESSMENTS
The following activities/assessments are for Lessons 5 through 8:
1. Read the assigned pages from the Gartee text.
2. Review the Lecture Notes and Unit 2 PowerPoint.
3. Participate in the weekly discussion question.
4. Complete the written assignment.
http://www.cms.gov/
WRITTEN ASSIGNMENTS
Research how health information contributes to patient safety, reduction of errors, quality
improvement, and enhanced productivity in providing medical care to the patient and preventing
litigation.
PLEASE NOTE: All graded assignments for the lessons in this unit should be grouped together
and submitted as ONE document using the Assignment Submission form accessed from your
course homepage or http://www.sjcme.edu/gps/assignments.
LESSON 7
Using Technology for Process Improvement
LECTURE NOTES
______________________________________________________________________________________
Opening Comments
Health care organizations spend a considerable amount of time and resources recording information
in health records to achieve compliance with standards and regulations. This information is used to
justify the billings submitted, to provide evidence of actions taken and outcomes achieved, and to
create a history for future reference. The information is also important for use in research and quality
improvement, and it is an additional benefit to both the patient and the health care professional.
Eliminating treatments or protocols that are ineffective, excessively costly, or just no longer used by
a practice can assist providers in reducing costs and improving outcomes.
Research and Quality Improvement
Improving quality is heavily dependent on the ability of providers to access the databases of patient
records and apply scientific methods and statistical analyses, which are used to evaluate treatments
and practices so they can find superior outcomes for patients. While this can be accomplished with a
paper-based health record, it is costly to copy the records, extract information into a usable database,
and conduct the research. Having patient information in an electronic format can be a great
enhancement to collecting patient outcome information for research purposes. Parsing and extracting
information from an electronic health ...
A Review on Clinical Decision Support SystemIRJET Journal
This document reviews clinical decision support systems (CDSS) and their use in patient diagnosis. It discusses how CDSS combine individual health information from electronic health records with clinical knowledge and protocols to assist healthcare workers in making diagnoses and treatment decisions. The document also examines how CDSS have been used to help community health workers diagnose symptoms and handle health problems in areas where full patient records are not available. It reviews several studies that found CDSS can help improve the quality of care provided by community health workers.
Join Dr. David Buckeridge, in partnership with the Office of the Chief Public Health Officer (CPHO) and the National Collaborating Centres for Public Health, to learn more about approaches to establishing and assuring the components for developing a data system, along with consideration of overarching factors such as options for coordinating and leading the development and operation of a coordinated network of systems to inform a bold vision for a renewed public health system in Canada.
February 10, 2011 BDPA Charlotte Program meeting.
Presented by:
Karen D. Hill, RHIA
Recruitment/Placement Specialist
ONC HIT Grant
Health Sciences Division
Central Piedmont Community College
Health Information Technology Workforce Development Program
Central Piedmont Community College
How to Improve Healthcare Reporting Management System.pptxFlutter Agency
Here in this article, you will see the tips about the healthcare reporting management system. Read these top 8 tips to improve the Healthcare Reporting Management System.
Final Project Implementation Assessment of Electronic Health .docxtjane3
Final Project:
Implementation Assessment of Electronic Health Record.
Objective
:
For this assignment, you will create the assessment to implement the new HER in a Health care setting. The assessment phase is foundational to all other EHR implementation steps, and involves determining if the practice is ready to make the change from paper records to electronic (EHRs), or to upgrade their current system to a new certified version. You will be encourage to choose a Community Health Center or a Doctor’s Office. The Assessment is designed because our world has been radically transformed by digital technology – smart phones, tablets, and web-enabled devices have transformed our daily lives and the way we communicate. Medicine is an information-rich enterprise. A greater and more seamless flow of information within a digital health care infrastructure, created by electronic health records (EHRs), encompasses and leverages digital progress and can transform the way care is delivered and compensated. With EHRs, information is available whenever and wherever it is needed.
The Health Information Technology for Economic and Clinical Health (HITECH) Act, a component of the American Recovery and Reinvestment Act of 2009, represents the Nation’s first substantial commitment of Federal resources to support the widespread adoption of EHRs. As of August 2012, 54 percent of the Medicare- and Medicaid-eligible professionals had registered for the
meaningful use incentive program
.
The paper will be 8 pages long. More information and due date will provide in the assignments link.
ASSIGNMENT GUIDELINES (2 points /10%):
The
assessment
should look at the current state of the practice:
Are administrative processes organized, efficient, and well documented?
Are clinical workflows efficient, clearly mapped out, and understood by all staff?
Are data collection and reporting processes well established and documented?
Are staff members computer literate and comfortable with information technology?
Does the practice have access to
high-speed internet connectivity
?
Does the practice have access to the financial capital required to purchase new or additional hardware?
Are there clinical priorities or needs that should be addressed?
Does the practice have specialty specific requirements?
Through the Regional Extension Centers (RECs), we’ve learned that these questions and assessment tools provide a good understanding of the current state of the practice and can help identify key goals for improvement. Often, these goals relate to patient quality, patient satisfaction, practice productivity and efficiency, improved quality of work environment, and most important to the overall goal – improved health care.
EACH PAPER SHOULD INCLUDE THE FOLLOWING:
1.
Introduction (5 points / 25%)
Offer an abstract that provide a brief outlook of the proposal and explaining in your own words what is meant by a Electronic H.
Evolution Of Health Care Information SystemsLana Sorrels
The Defense Health Agency is a multi-service agency that enables the Army, Navy, and Air Force to provide medical services to members of the Department of Defense. It ensures the delivery of integrated, affordable, and high-quality healthcare to beneficiaries of the Military Health System. The Defense Health Agency drives greater integration of clinical and business processes across the system. It accomplishes this mission by implementing shared services with common functions and standards.
This document discusses healthcare IT and closing the loop in healthcare delivery. It describes how healthcare delivery has changed over time and the role of electronic systems in supporting healthcare. However, fully closing the loop through integrated healthcare remains a challenge. The document outlines some approaches to improving integration, including stand-alone applications, point-to-point integration, and integrated healthcare enterprise systems. It also discusses using healthcare IT for consumer relationship management, department workflow automation, and data capture to improve efficiency, quality of care, and business value in healthcare.
Similar to Running Head IDENTIFYING THE VARIABLES 1IDENTIFYING THE VAR.docx (20)
Running head MARKETING ANALYSIS ASSIGNMENTS .docxwlynn1
Running head: MARKETING ANALYSIS ASSIGNMENTS 1
MARKETING ANALYSIS ASSIGNMENTS 6
Researching Marketing Questions
MKT/571
Melissa Simmons
Roberto Ancis
Part 1: Memorandum
TO: Senior Vice President (Marketing)
FROM: Jacob Glenns
DATE: August 19, 2018
SUBJECT: Marketing Analysis
Summary Analysis
This analysis of the market report that was presented the market analyst provides detailed insights from the data that may help in formulating an effective marketing strategy. The key information include: revenue performance for the first half between 2015 and 2016 and revenue trends over the same period. This information help in deciding whether to the organization should continue with its growth strategy or to reverse the decline.
Revenue Analysis
Analysis of the company’s semiannual performance- between January and June- indicates that there was an increase of 10.18 percent in the generated revenues per day from 96,000 dollars to 105,768 dollars in 2015 and 2016 respectively. The revenues per day, domestic market, were 93,683 dollars and 85,181 dollars in 2016 and 2015 respectively, over the same period. Overall, the semiannual revenue for the year 2016 was 13,644,073 dollars with the United States market contributing 12,085,137 dollars, which is approximately 88.6 percent of the semiannual revenue. The international market contributed 1,558,936 dollars, which is 11.4 percent of the total revenue. The average gross profit per day was 8.3 percent for the six months between January and June, 2016. For the three months of April, May and June, 2016 the total revenue was 7,024,096 dollars with the domestic market contributing 6,145,978 dollars and the international market contributing 878,119 dollars. The gross profit was 6.5 percent.
Revenue Trends
With regards to customer class, commercial customers contributed 7,195,592 dollars in the six months of January to June, 2016. The revenue per day was 55,780 dollars, an increase of 5,008 dollars compared to 50,772 dollars realized over the same period in 2015. At the second place was the municipal segment with 1,634,643 dollars. The revenue per day for the first six months was 12,672 in 2016 compared to 12,034 in 2015. The international market segment contributed 1,535,905 dollars and the revenue per day was 11,906 dollars and 11,700 dollars in 2016 and 2015 respectively. The other important segments- resellers, industrial labs, government, resell, education and others- also registered increments in the revenue per day for the first 6 months between 2015 and 2016. The revenue trend for the second quarter (between April and May) illustrate that commercial market contributed 1,130,973 dollars which is 50 percent of the total revenue from the customer class segment. The international market contributed 323,990 follo.
Running head MANAGING A DIVERSE WORKFORCE1MANAGING A DIVERSE.docxwlynn1
Running head: MANAGING A DIVERSE WORKFORCE 1
MANAGING A DIVERSE WORKFORCE 6
Managing a diverse workforce
Name
Institutional affiliation
What does it mean to be an effective manager in a diverse workforce?
According to Chip Conley, the workforce diversity is characterized of gender, ethnicity and age; which needs a much keener attention. He points out that an effective manager should realize that age diversity makes a company stronger and that different generations within a workplace should focus on mentoring one another at work. He emphasizes on the need to allow openness with one another so that wisdom; knowledge, experience and skills from the young to the old and vice versa. According to Chip Conley, the current 60s is the new 40s and that the current 30s is the new 50s; a key note to take on how effective relationship in a workplace could enrichen a company with greater shared wisdom and skills. Every manager need to relate such knowledge in ensuring effective making of modern elders from the millennials.
According to Chip, an effective manager should establish a learning environment for the boomers and the millennials. Each generation should see the other as assets from which they can derive wisdom. Moreover, Chip calls for both the millennials and the boomers to fix their ego, perhaps so that they can enhance their relationship and get to learn from one another. He calls for the need of the managers to enhance a growth mindset in a workplace and the need for the employees to be curious of getting to know what the other generation can offer, and trying to oneself. Chip states that “Curiosity is the elixir for life”
Working on the psychological empowerment of specifics groups and ensuring mental flexibility is very important for various generations to work coherently effectively. Additionally, a manager in charge of a diverse workforce should ensure that the differences existing between the BB and X generations, and the Y and Z generations should be harmonized so that they do not tamper with the achievement of the organizations set goals and objectives (Toro, Labrador-Fernández & De Nicolas, 2019).
Maintaining a positive working environment helps in enhancing the performance of a diverse workforce. Looking at the small business managers, workforce diversity can be well managed if the owner’s manager supports the existing generational interconnections and the variations as a result of the general difference defining these groups by valuing their differences and the similarities. An effective manager is therefore required to cause a diversity openness among the workforce. Such ensure the performance at all levels, i.e. both the organizational and individual. A manager should, therefore, have the ability to effectively enforce the eradication of the internal communication barriers existing as a result generational, racial, gender, ethnic, age, personality tenure, cognitive style, education among other dissimilarities .
Running head MANAGING TECHNOLOGICAL INNOVATION IN DIGITAL BUS.docxwlynn1
Running head: MANAGING TECHNOLOGICAL INNOVATION IN DIGITAL BUSINESS
ENVIRONMENTS 1
Managing Technological Innovation in Digital Business Environments
Yolanda McNeil
ENGL 602 Field Project: Final Product
Liberty University
MANAGING TECHNOLOGICAL INNOVATION IN DIGITAL BUSINESS
ENVIRONMENTS 2
Introduction
Background of the Research
Innovation plays a critical role in assisting businesses to sustain and grow their market
shares. It takes place in dissimilar functions and parts of the business and it is significant to
understand the best way to create and manage it effectively. Digital technologies have been
regularly used in business and this has led to digitized workplaces that demand the need to invent
to remain at the top in the market (Kay & Willman, 2018). Digitizing places of work has played
a key role in changing the way business is usually managed and this has similarly affected how
innovation must be managed and embraced in such a novel business atmosphere. Therefore, the
best way to understand technological innovation in the digital business atmosphere is the need to
understand how technology has been shaping the business world.
The reason for choosing technological innovation in digital business environments is that
business owners play a critical role in the identification and application of new technologies. By
investing in initiatives that permit them to deliver efficient and effective services and products,
they discover innovative solutions to complex challenges (Camisón & Villar-López, 2014).
Successful technological innovation needs collaboration, expert project management, planning,
and execution. Worldwide competition and rigorous demand to bring commodities to market
very fast affect decisions.
Research Purpose
1
2
Tess Stockslager @ 2020-03-06T10:07:25-08:00
This wording seems a bit circular: "the best way to understand...is the need to understand." Is there a clearer way you could state this?
Tess Stockslager @ 2020-03-06T10:09:33-08:00
Even without the word "I," you're indirectly referring to yourself here, which isn't necessary in this paper. You don't need to explain why you chose your topic; instead, you should explain why the topic is important in the field (which is exactly what you did in this sentence--you just need to frame it differently).
MANAGING TECHNOLOGICAL INNOVATION IN DIGITAL BUSINESS
ENVIRONMENTS 3
The purpose of this research is to explore the role and importance of managing
technological innovation in the digital business environment. Technological innovation strategies
that a firm pursues can either break or make the company. The current business landscape is
increasingly multifaceted. For an organization to succeed in the modern business environment, it
is critical that it adopts digital innovation which can assist to attain its goals and remain at the top
in the competition (Camisón & Villar-Lóp.
Running head MANAGERIAL REPORT FOR SUPERVISING MANAGER 1MAN.docxwlynn1
Running head: MANAGERIAL REPORT FOR SUPERVISING MANAGER
1
MANAGERIAL REPORT FOR SUPERVISING MANAGER
7
Managerial Report
HMGT 300 6380 Introduction to the U.S Health Care Sector 2205
Taneshia Davis
UMGC
Professor: Todd Price
May 31, 2020
Manager's Name and Role:
Name: The patient experience-supervising manager is Mr. Aleo Brandford
Roles:
The supervising manager ensures that all patients are fully engaged in inpatient experience activities under the supervision of highly experienced healthcare professionals. The manager also ensures that all healthcare professionals are compliant with policies, rules, and regulations that govern patients, healthcare practice, healthcare organizations, government, and the corporate world. Moreover, the supervisor conducts monitoring and evaluation of the healthcare providers to ensure they are delivering high-quality services within the set time. The manager also monitors and evaluates the healthcare systems in the organization to ensure that they are affirmative to rules, policies, and standards set for healthcare service facilities and providers as a to deliver satisfactory high-quality services. The manager, together with respective departments and personnel, initiates, improves, and implements patient experience programs that equip personnel with relevant patient experience skills, knowledge, and competencies necessary for satisfactory healthcare service provision. One other key role of the manager is the contact point for all inquiries, explanations, experiences, and feedbacks associated with patients and the healthcare facility.
Healthcare Setting:
The Minnesota Healthcare Facility is a county facility that offers preventive and curative healthcare services for in- and out-patients. It serves the entire region with all healthcare needs. It has both children and adults wings with fully functional departments and equipment. It is the only healthcare facility in rural with a population capacity of 200 per day. It is well equipped with childbirth and immunization facilities and serves the general public healthcare needs.
Managerial Issue:
Determining MeaslesSpread Rate
The manager needs to task-relevant departments to collect patient and exposed children information from children's care centers, schools, attendance lists, and health facilities. The information will help determine the rate of immunization, the number of patients, and approximate exposed children and other adults. The number of children vaccinated against measles, 21 days before its eruption should be identified from the Immunization Information System of Minnesota, and facility children's care center information System. The challenge will be on the follow up of the exposed children and administering necessary interventions. This is necessary for checking further spread of the disease in the community (Hall et al., 2017).
Impact & Details: Restrict Public Gathering
To restrict the mingling of children in healthcare faciliti.
Running head MANAGING DYNAMIC ENVIRONMENTS FINAL .docxwlynn1
Running head: MANAGING DYNAMIC ENVIRONMENTS FINAL
1
MANAGING DYNAMIC ENVIRONMENTS FINAL
2
Managing Dynamic Environments Final
Managing Dynamic Environments Final
Introduction
The for-profit organization which will be analyzed in this report is a famous casual dining restaurant and bar called Buffalo Wild Wings Restaurant and Sports Bar. This is an international organization which has various outlets in different parts of the world such as in the United States, Mexico, Canada, Panama, India, and the Philippines among other countries. The reason why Buffalo Wild Wings is the target organization for this report is that it recently received a new president, Lyle Tick, who set an objective to improve the brand image of the restaurant so that it can attract more customers (Romeo, 2018). Due to this, the organization is undertaking some changes in its marketing which is an important component of the internal operations of the business. The change of focus is implementing a social media marketing campaign to increase the number of new customers for the restaurant. This report will evaluate different factors, positive and negative issues, and challenges, which can affect the change process as well as analyze different concepts which can be used to improve change management and change process so as to result to the desired outcomes.
Identify the role of strategic renewal in propelling change.
Strategic renewal is important in creating change interventions which will impact the team members and the organization positively. This is an important process which helps change managers to evaluate the existing progress of the change process and focus on how to improve the change process so that the desired outcome may be achieved. One of the roles of strategic renewal in propelling change is by revisiting and improving the change strategies. Strategic renewal ensures that the organization is able to develop a strategic game plan which will be used to promote different growth objectives during change management. This enhances change since the organization is able to focus on having a competitive advantage against other competitors and satisfying the customers’ needs to the best of its abilities. In the case of Buffalo Wild Wing Restaurant, it focused on adopting new growth objective which aimed at attracting more millennial customers to ensure it increases the size of the target market for the restaurant.
Strategic renewal helps in concentrating all the efforts in brainstorming and identification of solutions to challenges which may impact the change action plan. The organization and its employees are able to focus on finding different approaches which can be used to improve the experience resulting from the change process. This pushes change since the organization is able to avoid certain pitfalls which the organizations would have experienced. This aspect has been achieved by Buffalo Wild Wings Restaurant whereby the organization.
Running head MANAGING DONUT FRANCHISES1MANAGING DONUT FRANCHIS.docxwlynn1
Running head: MANAGING DONUT FRANCHISES 1
MANAGING DONUT FRANCHISES 2
Managing Donuts
Joyce Crow
Ashford University
MGT 330 Management for Organization
Jill Heaney
May 10, 2020
District Manager of Five Dunkin’ Donut Franchises
Introduction
As the new District Manager, I intend to build and structure the foundation of workers for all the five Dunkin' Donuts establishments. My goal is to increase the fiscal profits for every unit to establish extra legacies to the company's brand. The paper analyzes the following categories of Dunkin' Donuts: job design including job analysis, job description and job specification, and organizational design. Workers job designs will be assessed with the use of a divisional structure for Bakers, Crewmembers, and managers. Inside of Dunkin' Donuts will be analyzed to decide the needs for recruiting and selecting applicants. Also, the essay discusses the training and performance appraisals for the value of significance to the franchise.
Job Design
Job design refers to the process of organizing duties and roles into a productive unit of work. The job design will include job analysis, job description and job specification. Job design occurs when managers decide the duties to be completed, the people who will do them and the selection approach to be adopted in choosing workers (Reilly, Minnick, & Baack, 2011). Below, I have used job analysis, job description, and job specification to discuss the job design of the five new establishments.
Job Analysis
The process of assigning tasks will be undertaken by the HR department and the departmental managers. I will be adapting the extermination model of job analysis. Every branch will have 5 to 8 workers per shift, with one being a manager, one may be a shift leader and the rest will include crewmembers and bakers. They will be in charge of food handling, housekeeping and sales. Each worker's qualification will include preparing donuts, coffee, frozen meals, and working on the cash register.
Job Description
For job descriptions, the current Dunkin' Donuts models will be appropriate for the Crewmembers, Bakers, and Management (https://www.peopleanswers.com/pa/testSplashPageEntry.do?splashURL=portalDunkinDonuts1&src=825452). Most roles at the organization are entry-level positions, which need filling customer orders through preparing drinks and baked food. Applicants will need to show their readiness to take directions and interact with the clients regularly.
Job Specification
Bakers, Crewmembers, and Shift Leaders – These are the entry-level spots that will need minimal requirements. Basic requirements include at least a High School Diploma (GED or equivalent), inclination to take direction and intermingle with clients, and interpersonal working capabilities. These roles are trainable on the job. The position of shift leader will be achievable by an existing baker or crewmember .
Running head MANAGEMENT DILEMMAS1MANAGEMENT DILEMMAS6.docxwlynn1
Running head: MANAGEMENT DILEMMAS 1
MANAGEMENT DILEMMAS 6
Management Dilemmas
Name
Institutional Affiliation
Management Dilemmas
Part I: Research Questions
1. Should student athletes receive a stipend by the universities as reimbursement for participating in sports? Are there policies under the ISSF that guide on how best students should be compensated for their participation in different sports?
2. What challenges do coaches face in managing their respective teams? Is there an approved ISSF standard management structure that would allow coaches to participate and interact more with their players such that they are not only constrained to their managerial duties?
Part II: Research Topic
Problem Statement
Professional athletes earn large sums of money, though considered unethical; due to the fact that most of the times these athletes are students who are “exploited”. The estimated value rose through college athletics is considered to be roughly more than a billion dollars yearly, with this revenue being generated from an estimated 25 football schools and 64 basketball schools respectively (Brown & Williams, 2019). The concern raised is that the students do not get to see the money earned; but instead are offered athletic scholarships, allowing them to get free college education. The concerning factor is that most students use this opportunity as a chance to qualify for professional leagues, without considering the beneficial factors that their education offers. They are continuously to sacrifice their class and study hours such that they can practice and travel for their sports (Brown & Williams, 2019). Even though a scholarship seems like a good deal for some of these college athletes, what criteria is used to reward those athletes who are often viewed as celebrities and exploited for their affiliation with different institution to earn money for them?
Quite often, managers are faced with the dilemma of relating with their athletes mainly because they are absorbed in managerial duties that limit their interactions with their players. As a result, the element of teamwork is ignored and disregarded, leading to lack of communication, lack of trust, and continued conflict, which may affect the effectiveness of the team (Rollnick, Fader, Breckon, & Moyers, 2019). Sometimes the coaches aspect of caring is viewed as interference because there is no connection between the players and their coach, with coaches feeling left out of most decisions made by the players. This in mind, the study focuses on finding new strategies that can be applied by all coaches in every sport, such that the aspect of unity and communication is achieved, with coaches participating more in their respective projects.
Importance of the Study
Given the dynamic scope of this industry, it is important to do more research to understand the depth of the dilemma within the industry, with the use of previous and current research to provide insight on different pers.
Running head MANAGERIAL ACCOUNTING 1MANAGERIAL ACCOUNTING.docxwlynn1
Running head: MANAGERIAL ACCOUNTING
1
MANAGERIAL ACCOUNTING
2
Managerial Accounting
Accounting can be defined as the procedure of keeping monetary financial records. Accounting can be group as financial and managerial accounting. For businesses to be successful, they need to be having both managerial and financial accounting experts. Impeccable managerial and financial bookkeeping are important to the progress and constant survival of any corporate. Structurally, economically, and lawfully, bookkeeping is an essential section in any institute, and the necessity for an extremely skilled accounting squad is unconditionally crucial. Despite the similarities between financial and managerial accounting, there are also differences between them.
The managerial accounting works through measuring, analyzing and reporting monetary and non-monetary information that aids directors to make judgements to accomplish the objectives of an organization. Managerial accounting emphasizes on the internal broadcasting and is not regulated by generally accepted accounting principles (GAAP). Management accounting is known for its much efforts to focus on the future rather than paying much attention to what happened in the past (Kinicki & Fugate, 2016). This type of accounting is so influential to the performance of directors and other workers as opposed to principally reporting financial events. There are no principles which guide the operations of management accounting.
Management accounting permits executives to charge attention on owners’ principal to aid judge a division’s presentation, although this may not be allowed by generally accepted accounting principles. Managerial accounting comprises assets or liabilities which may not be recognized by generally accepted accounting principles and it makes use of asset or liability quantifying rules like present values or resale prices which is not acceptable under GAAP.
Financial accounting on the other hand emphasizes on commentary to exterior events like shareholders, government interventions, and banks. It evaluates and registers business dealings and provides fiscal reports that are grounded on generally accepted accounting principles (GAAP). Financial bookkeeping is controlled by commonly accepted accounting principles (Weygandt, Kimmel & Kieso, 2015). Financial accounting comprises of sending monetary reports like income reports or balance sheets, to outside bodies like creditors, tax specialists, shareholders, and the Interior Revenue Service.
The managerial accounting positions out profit and loss accounts, job costing accounts, and operating resources, financial accounting conveys facts only for those on the external who want to decide the company's marketplace assessment. Managerial accounting emphases on issues and answers within an institute while financial accounting is worried with productivity from without. Managerial accountants make internal working reports, while financial accountants generat.
Running head: LOGISTIC REGRESSION 1
LOGISTIC REGRESSION 2
Logistic Regression
Student Name
Institution
Course
Instructor
Date
Question (a)
Categorical variables are useful in classifying data that usually takes only one form. An example where categorical variables can be used is when classifying the ages of different individual based on the gender of the participants. The use of n-1 variable in categorical variables makes the classification easier since variables take either of the quantitative provided. In these situations, the variables are limited to take either one or zero as the quantitative value to ease the classification process (Bühlmann & Dezeure, 2016). Classification based on n-1 variable tends to be faster and also saves time and does not have many problems. When a particular variable takes 1 is assumed to be quantitative but when it takes zero the assumption made is that the variable is absent. Categorical variables involving n variables, the n-1 variables are the only important variables since they classify the data given accordingly to the required quantitative values which I either 1 or 0.
Classification of information based on categorical valuables, the n variables tend to have problems. The n value can sometimes lead to problems that may end up prolonging the classification process and also make it difficult. The n variable has problem in resulting to multi-co linearity in classifying (Guo & Berkhahn, 2016). The problem results when there is similar interconnections between the variables this create a problem in interpreting the information. The interconnection of the n variables can result in the prediction of the other variable from the other. Another problem resulting in from categorical variables is that n variable is intuitively meaning that variables can be classified based on the interests or feelings of the research. Lastly, the n variables are redundant that is do not have updated information.
Question (b)
In statistics, logistic regressions are used in classification of variable that tend to have different forms either positive or negative values. Logistic regressions classify data consisting of dependent variables with and more than two or more independent variables. The classifications are based on pacing several variables at their different level of existence (van Smeden et al., 2016). Logistic regression predict the relationship of variables that can either take 1or 0 in the classification. Logistic regressions is concerned in giving descriptions to the data and give detailed information relationship between one independent variable and more nominal independent variables. For instance, logistic regression can be used in financial institutions to clarify financial defaulters. In classification of the data, logistic re.
Running head MANAGEMENT OF CONGESTIVE HEART FAILURE THROUGH MO .docxwlynn1
Running head: MANAGEMENT OF CONGESTIVE HEART FAILURE THROUGH MO 2
MANAGEMENT OF CONGESTIVE HEART FAILURE THROUGH MO 8
Managing Congestive Heart Failure through Motivational Education
Rosaline Hicks
Chamberlain University
Dr. Sheryl Cator
March 26, 2020
The purpose of this paper is to discuss how motivation can improve outcomes in congestive heart failure (CHF). CHF is a chronic progressive condition that affects the pumping ability of the heart muscles. This paper will cover CHF as a practice problem, the role of evidence to in regard to CHF, and the role of the DNP practice scholar in the translation of evidence.
Addressing issues related to CHF management through education program is important in the improvement of self-management. Most of the reported readmission cases, morbidity, and mortality are associated with poor self-care and self-management of the diseases. The focus of most healthcare facilities when it comes to the management of the CHF is focused on an identified medication regimen, and little to no attention is given to the importance of patient education to improve self-management of CHF.
A study by Bader et al (2018) revealed that an advanced heart failure program helped in the improvement of disease awareness and self-care behaviors when the patients were led by well-trained heart failure nurses. Another study by Howie-Esquivel et al (2015) used the approach of TEACH-HF intervention to manage CHF patients. The study outcome revealed a significantly lower hospital re-admission rate and decrease in the length of stay.
DNP practice scholar play a key role in the translation of evidence. The DNP practice scholar is instrumental in the initiation of projects that focus on the standardized educational process for CHF patients. The initiation is done through the development of new education tools and clinician documentation of evidence-based heart failure care (Myslenski, 2018). Practice Problem and Question
Patient education is becoming an effective process of managing CHF at home. Patient education aids in the improvement of knowledge and self-care behaviors, thereby, reducing the incidence of readmissions cases (Bader, et al., 2018).
Heart failure is a common, high-risk condition that is characterized with high reports hospitalization and sometimes death. This disease affects more than 6.5 million Americans and in 2012 the CDC reported that it cost approximately 30.7 billion dollars to care for CHF patients and wages lost due to hospitalization. Unlike other cardiovascular illnesses, CHF appears to be the most common one and nearly 1 million new cases are being reported annually internationally. This, therefore, makes it the fastest growing cardiovascular disorder (Savarese & Lund, 2017).
This study is guided by the following Picot question: Does the multidisciplinary educational approach work effectively towards the prevention of hospital re-admission for patients diagnosed with congestive heart .
Running head: MALWARE 1
MALWARE 2
Student’s name:
Professor' name:
Topic:
Institution:
Date:
Malware-Trojan horse virus
Malware can be defined as any file or program that is introduced to a computer with the intention of harming the user. The harm to the user can be through interfering with his use of the compute, unauthorized access to his data, locking the user out of his computer and also spying on the user’s activity. There are several types of malware and they include ransom ware, Trojan horses, computer viruses, worms and spyware (White, Fisch & Pooch, 2017). For this particular assignment, I will focus on Trojan horse virus. The name Trojan horse comes from the famous Greek story, where Greek soldiers were able to take down the city of Troy after they sneaked into the city inside a wooden horse that was guised as a gift to the people of Troy. Just like the story the Trojan horse virus disguises itself as a legitimate program however the program provides unauthorized access into the system most of the time to hackers.
Most of the time, Trojan horses gain access to a secured system through social engineering. Most of the time, Trojan horse viruses are introduced into a system by duping a user into executing an attachment on an email guised to be unsuspicious. They can also be introduced via social media where users are tricked into clicking on fake advertisements or advertisements that offer fake rewards. Once the links or attachments are clicked on, a Trojan horse virus is introduced. Trojan horse viruses can allow an attacker to have access to a user’s personal information and other forms of data. Trojan horse viruses can affect other devices on the network through infection caused by the introduction of the first Trojan horse; most ransom ware is introduced through Trojan horse viruses (Wang, Lorch & Parno, 2016). In addition, through the use of Trojan horse viruses, attackers can modify data, copy data, block data, delete data and generally disrupt or distort the performance and operations of targeted computers or devices in a network.
Steps of mitigating a Trojan horse virus attack
The first step in mitigating a Trojan horse virus attack is the installation of effective anti-malware software or what is commonly referred to as an anti-virus. The anti-malware will detect as well as prevent any Trojan horse virus attack on a computer or a network. The second step in mitigating Trojan horse virus attacks is the installation of the latest available patches of the operating system in use. The third step is proper scanning of all external devices that are introduced to a computer or a network (Rader & Rahman, 2015). The fourth step is through the cautioning on the execution of any program th.
Running head LOS ANGELES AND NEW YORK BUDGETARY COMPARISON .docxwlynn1
Running head: LOS ANGELES AND NEW YORK BUDGETARY COMPARISON 1
LOS ANGELES AND NEW YORK BUDGETARY COMPARISON
3
Los Angeles and New York budgetary comparison
Vibert Jacob
South University
Los Angeles and New York budgetary comparison
The cities for comparison in this assignment are the city of New York and the city of Los Angeles. These two are major cities in the United States that have large population and play a crucial role both locally and internationally. The cities have major infrastructural, social, and economic burdens to bear. They also have huge finances to budget for the management of their cities. In the financial year 2017, the city of New York budgeted for an expenditure of $84 billion (The City of New York, 2017). Los Angeles has a budget of $9.2 billion (City of Los Angeles, 2017). The New York City budget is larger than some of the states in the USA. Both cities are required to ensure they have a balanced budget each year with clear information about the sources of the funds, use of the fund and ensure that the budgetary deficits are clearly financed in each year.
The city of Los Angeles budgets is prepared with several underlying principles that must adhered. The city has a reserve fund, which equals to 5% of the city’s general fund revenues. The capital improvements fund for the city is equal to 1% of the city’s general fund revenue. The city holds that all the funds from one-time sources must be used to finance the one-time expenditures. The city of New York has also established several reserves to take care of uncertainties in the city (City of Los Angeles, 2017). These reserves include the Retiree health benefit trust funds, a general reserve as well as a capital stabilization reserve fund for the city.
Sources of funds
The two cities have almost similar sources of funds for their budgets. These sources of funds, however, have differing contributions to the city’s finances. The table below presents the proportional sources of incomes to the cities.
Los Angeles
New York
Source
%
%
property taxes
21.9
29
allocation from other government agencies
6.5
27
utility user tax
7.1
7
business occupation
8.6
4
licenses and other fees
24.5
8
sales tax
5.7
8
proprietary
5.3
13
miscellaneous
20.4
4
100
100
In the two cities, the property taxes account for the largest source of incomes. In New York, the allocation and distribution from other government and government agencies is the second largest source of income. This is due to the international nature of the city, which hosts major national and international offices. The city of Los Angeles has large commercial enterprises within its jurisdiction that contributed large amount of incomes in form of licenses, fees, and permits compared to New York’s city income from license and fees amounting to only 8% of the overall incomes. The miscellaneous sources of finance include the transfers from the reserve transfers, the special funds .
Running head MAJOR PROJECT1MAJOR PROJECT9Initial Ou.docxwlynn1
Running head: MAJOR PROJECT
1
MAJOR PROJECT
9
Initial Outline
Chicago
University
(The Working Title of this Major Paper Should Go Here Exactly as on the Title Page)
Foreclosure is a scary word for homeowners, but it is
not all that common today (citation needed). Bortz (2017) reported that the foreclosure rate (meaning the percentage of loans in foreclosure) currently hovers just under 1%. During economic downturns, like the housing crisis of 2011, foreclosure rates rose as high as 3.6% in United State (Bortz, 2017).
Research question
The phenomenon as mentioned above and literature background lead to the overriding research question, “what are the lived experiences of management executives whose companies face foreclosure?” The subareas of exploration for this question are:
i. The manager’s self-care practices
ii. The manager’s relationship with immediate relatives
iii. The manager’s business practices
iv. The manager’s relationships with subordinates
Methodology
In order to investigate the lived experiences of management executives, a phenomenological qualitative method will be employed. The relationships and practices of managers facing company foreclosure are the core of this research. Creswell (2013) discussed that the purpose of a phenomenological qualitative method is to …….
Proposed population
1. The homogenous group for the study is former management executives strictly from the operations department. The selected executives will have a background of having undergone company foreclosure at least once in the past 20 years.
2. Participants will be solicited through enticing advertisements online for filling surveys to participate in a study interview.
3. The number of participants will be restricted to 16 executives aged 35 years or more. Their former positions will be limited to operations management.
Data collection
1. The type of data to be accrued will be unstructured and semi-structured interviews.
2. Participants will be asked to participate in at least two rounds of one-on-one interviews spanning anywhere from 50 to 60 minutes each. Interviews will be conducted in person, by phone, or through an internet source such as Zoom.
3.
Bracketing
I am especially interested in this research question because my research showed scarce primary literature about the impact of company foreclosure on the personal and professional lives of executives’ manager and their families. With many companies facing foreclosure around the globe every year, it is surprising that very little research has been conducted on how they affected the lives of the involved executives. I suspect I may find it useful to know the real potential consequences of organizational shutdown in case I become a manager in the future. Even though one works hoping for the best, preparing for the worst is also a very rational route for any organizational management model.
(Do you have any first or third-party experience and/or knowledge of a.
Running Head MAJOR CONCERNS OF CLIMATE CHANGE IN CHINA 1MAJO.docxwlynn1
Running Head: MAJOR CONCERNS OF CLIMATE CHANGE IN CHINA 1
MAJOR CONCERNS OF CLIMATE CHANGE IN CHINA 10
Major Concerns of Climate Change in China
Student’s Name:
Course Title:
Course Number:
Professor’s Name:
Date:
Major Concerns of Climate Change in China
Introduction
China is one of the critical countries in the world, which are considered to significantly contribute to the issue of climate change. Research indicates that China produces over 6.000 megatons of carbon dioxide every year. The increased concentration of carbon dioxide in the atmosphere is associated with increase in global warming, which perpetrates the climate change. To this end, China is regarded as the largest emitter of greenhouse gases across the globe based on absolute terms, contributing to about 22 percent of the total amount of emissions (Held, Nag & Roger, 2011). At the moment, the emissions of the greenhouse gases by China have exceeded the global per capita average, following the growth in the emissions by over 200 percent from 1990 to 2008. The concern of increased greenhouse gases emissions in China is largely associated with the countries appetite for economic growth. The historical growth of the Chinese economy has been tremendously effected through the use of fossil fuels as a major source of energy in industries. Despite the increased desire from the global community to mitigate the impacts of climate change, there is fear that the emission of greenhouse gases in the country may rise by between 55 and 75 by 2025 (Held, Nag & Roger, 2011). Therefore, it is important to discuss the different concerns presented by China regarding the issue of climate change that is tremendously perpetrated by increase in emission of carbon dioxide and other greenhouse gases.
Overview of the Issue of Climate Change in China
The Chinese government has established policies that are aimed at adopting effective governance of climate change, improved domestic capacity of effectively governing the energy use and emissions, as well as supporting the commitments that positively impact decline in future international emissions. China acknowledges the need to lower the emission of greenhouse gases as well as mitigating the impacts of climate change, which is a critical solution towards obtaining a healthier international environment (Lipin, 2016). As a matter of fact, numerous multinational negotiations have been advanced so as to develop a global climate regime that governs the efforts of reducing the emission of carbon dioxide and other greenhouse gases. Being among the world’s largest polluters, China has received increase attention from the global community. The country, which has the highest population of over 1.3 billion, has been steadfastly reluctant to comply to the suggestions by international organizations such as the United Nations Framework Convention on Climate Change (UNFCCC) (Held, Nag & Roger, 2011). These organizations have been engaged in pushing for .
Running Head LOGISTICS1Running Head LOGISTICS7.docxwlynn1
Running Head: LOGISTICS 1
Running Head: LOGISTICS 7
Logistics and Supply Chain Operations
Stanley Thompson Jr.
DB 8035
24 May 2020
INTRODUCTION
Amazon is one of the fastest growing online retailer company in the United States of America that has been able to overhaul its business structure by using innovative strategies in supply chain management. Amazon has left most of its competitors have a hard time trying to catch up. The firm has made huge investments in the management of its inventory to include recent forms of technology to beat its competition. The firm has optimized every link in its supply chain to ensure its customers are satisfied and well attended to (Leblanc, 2019). This paper hence seeks to discuss Amazons supply chain operation factors such as; transport and security, procurement and inventory management, technology and information management, and articulate some of the global risk factors affecting the firm. Comment by TJS: Paragraphs need to be left justified Comment by TJS: Great point here. Amazon is dominating the industry Comment by TJS: Anthropomorphisms should not be utilized. An anthropomorphism is the attribution of human characteristics or behavior to a good, animal, or object.
TRANSPORTATION AND SECURITY
Transportation cost structures, modes, and distribution centers, inventory control systems, and inventory costs reduction strategies
Amazon initially launched a two-day delivery program for its customers to ensure that its customers had fast delivery of products but soon other competitors started catching on. Amazon hence had to make another adjustment in its freight services and now offers a two-hour delivery service to Amazon Prime customers. For product freight, Amazon has equally sub-contracted firms such as the United Parcel Service to transport its products to its customers. Amazon has been relying on third-party couriers to make their deliveries as they have a better-established delivery route and path that they can leverage for efficient delivery services (Leblanc, 2019). Comment by TJS: Yes. They set a new industry standard
However, due to the consideration of numerous factors involved in using third-party carriers for deliveries, Amazon has developed its privately-owned freight service. Amazon hence uses its privately-owned vehicles to carry products to its clients specifically for same-day deliveries. In recent times, Amazon has been developing cargo freight service in certain specific areas where the firm uses drones to carry items straight to their clients who are within a 10-mile radius from their warehouses. This has cut product deliveries to half an hour or less. Amazon is progressively incorporating newer technologies in its supply chain that systems can hence run without human supervision. This strategy has been articulated to be efficient so far as there are has been reduced inventory management costs over the last few years since the acquisition of Kiva Systems (Leblanc, 2.
Running head LOGIC MODELLOGIC MODEL 2Logic modelStu.docxwlynn1
Running head: LOGIC MODEL
LOGIC MODEL
2
Logic model
Student’s name
University affiliation
Date
References
Blue-Howells, J., McGuire, J., & Nakashima, J. (2008). Co-location of health care services for homeless veterans: a case study of innovation in program implementation. Social work in health care, 47(3), 219-231.
Output
Integrating patient care
Communication and collaboration between workers hence resulting to communities of practicing clinicians
Attracting new patients to GLA
Funding a two-year pilot grant
Effective process for psychiatric screening for homeless patients
Outcomes
Homeless project were integrated
The issues of homeless veterans were addressed due to institutional barriers
There was creation of coalition and linking the project to legitimate VA-wide goals
Good sustained program maintenance, process evaluation and encouraging development of communities.
Activities
Building a coalition of decision makers
Introduction of a new integrated program
Inputs
The decision to implement
Initial implementation
Sustained maintenance
Termination or transformation
Running head: PROGRAM EVALUATION 1
PROGRAM EVALUATION 2
Program Evaluation
Institutional Affiliation
Insert the student’s name
Instructor’s name
Course
Date
Introduction
Evaluation of the program is usually done to in order to determine the quality of the program, how effective the program is and how the program is performing. This can help to know if the program is making a significant difference among the targeted people. It can also assist to know if the program is functioning or not. This paper therefore seeks to evaluate the program which is assisting the homeless people within the community.
The two program evaluation questions are: what is the reach of the program? And what has been the impact of the program on the homeless people? The answers to these questions would elicit both qualitative and quantitative results. Therefore, the program evaluation will require both quantitative and qualitative data collection plan. This is because the use of mixed-method approach is convenient since the results and findings would be reliable (Creswell, 2017). After identifying the evaluation program questions, the next step will be to come up with plan of evaluating a program. The plan should consist of methods of collecting data, evidences, the person responsible and the duration.
Program Evaluation Question
Evidence
Methods and sources of collecting data
Person in charge
Duration
1. What is the reach of the program?
Number of building materials distributed
Records of the program
Robert
One month
2. What has been the impact of the program on the homeless people?
Number of people resettled
Number of people not yet re.
Running head LITERATURE REVIEW1MINORITY BOYS SCHOOL DROPOUT A.docxwlynn1
Running head: LITERATURE REVIEW 1
MINORITY BOYS SCHOOL DROPOUT AND CONTINUATION SCHOOL 2
Literature Review
Literature Review
It is expected that every student enrolled in high school works hard towards the completion of their high school diploma. However, research indicates there was a 5.4% drop out among the minority groups, in which 6.4% of the overall status dropout rate is that of the male youth. Among the Africans, Hispanics, and American Indian Natives, the dropout rates among the boys are 8%, 10%, and 11.6%, respectively (Musu-Gillette, De Brey, McFarland, Hussar, Sonnenberg, & Wilkinson-Flicker, 2017). These dropouts often join continuation schools later in life with the hope that they will get an equivalent of their high school diploma. The theoretical framework of this research is based on the phenomenological approach, in which the aim is to examine the occurrence of school dropout among minority boys and their performance after joining continuation school.
One of the theories that explain why minority boys drop out of school is the Critical Race Theory. The model argues that education opportunities are often affected by an individual’s race and racism (Colbert, 2017). Based on this theory, minority groups are often faced with issues such as poverty and racial discrimination in schools, which causes some of the male students to drop out of school. Racism victims in school feel inferior to the whites and sometimes feel like they do not deserve a quality education, and they end up falling behind in school.
Cultural production theory, on the other hand, explains why the dropouts choose to go back to school. The theory holds that the education system helps to level out the playing field so that people get equal opportunities to make their lives. The approach provides an essential perspective as to why minority boys dropouts join continuation schools and complete their learning process.
According to Bania, Lydersen, and Kvernmo (2016), non-completion of high school mostly results from different problems, most of which are health-related. In research in which the authors carried out among the youths in the Arctic, they found out that dropout rates were higher among males. Additionally, minority males often drop out due to mental issues. Based on the article, education affects an individual’s employment opportunities and income, as well as the quality of life, which explains why the dropouts choose to join continuation schools later in life.
Hernandez and Ortez (2019) undertake research in which they analyze the experiences of some Latinas who are enrolled in continuation school. Based on the writers’ claims, continuation schools have put in place strategies that enable the students to cope and realize that they have an opportunity to succeed just like any other individual. Additionally, due to the improvement in the prospects for quality education presented to the marginalized groups, the article indicates that there are .
Running head LIVING WITH CHRONIC ILLNESS1Living with Chroni.docxwlynn1
Running head: LIVING WITH CHRONIC ILLNESS 1
Living with Chronic Illnesses 2
Living with chronic illnesses: How are those with a chronic illness treated by their families since their diagnosis?
Maura K. Little
University of West Florida
Abstract
This study aims to figure out what the relationship and meaning of the ways that a family treats a family member with a chronic mental or physical illness. The exploration of the way those with a chronic illness are treated since their diagnosis is important to understand the perceptions, behaviors, and communication that surrounds illness. Chronic mental illness will be analyzed against chronic physical illness to assess similarities and differences in family behaviors. Participants included individuals selected from local support groups based on their illness as well as family structure. An ethnographic study would be used to compare both the verbal and nonverbal relationship between the ill family member and the rest of the family.
Introduction
This study aimed to focus on both physical chronic illnesses and mental chronic illnesses and their effects on family communication, particularly surrounding the diagnosis of the illnesses.
Family has a large impact on the perceptions of illness. In recent times, the publicity around individuals with chronic illnesses, both mental and physical, has increased dramatically in the media. From the production of films about those with physical chronic illnesses to celebrity diagnosis of a mental illness, illness is something our society is beginning to talk about more frequently. However there are certain stigmas attached to these illnesses that make it harder for patients and their families to cope with their situation. Most often because of the portrayals of chronic illness that romanticize illnesses and do not necessarily show all of the effects of these illnesses on the patient or their family.
Both mental and physical chronic illnesses are much more complex than how they are portrayed in the media. These illnesses often produce copious amounts of side effects that bring a whole new level of challenges to the patient's struggle through their daily life and readjustment after diagnosis. One effect that is often not publicized as much as others is the relationships that exist between the patient and their family. These family relationships may change drastically with the diagnosis of and grappling with a chronic illness, changing how family members perceive one another, how they act, and even how they communicate. All of these things depend upon the nature of the family, and the illness and produce different changes. However, through all different types of families and illnesses, communication in situations like these is essential to understanding one another. According to Rosland (2009), several interviews and focus groups showed that family members lowered stress, and are central to patient success. In most instances, the family i.
Running Head LITERATURE REVIEW2LITERATURE REVIEW 2.docxwlynn1
This document discusses the effects of tobacco use. It notes that tobacco consumption peaks between ages 20-40 for both males and females, though males consume more. Smoking rates are higher for some minority groups than the national average. Tobacco use leads to diseases like cancer, heart disease, and addiction. While educating people on the harms of tobacco and making it less affordable can reduce use, tobacco has caused many deaths regardless of socioeconomic background. Lung cancer is a major cause of cancer deaths and is linked to tobacco consumption. Tobacco use also increases risks of other cancers and can damage blood vessels.
Running head LOGIC MODELLOGIC MODEL 4Situ.docxwlynn1
Running head: LOGIC MODEL
LOGIC MODEL
4
Situation: due to language barrier, patients are unable to receive adequate healthcare
Inputs
Outputs
Outcomes – Impact
Activities
Participation
ShortMediumLong
-Funding
-Staff
-Technology
-Trainers
-Software
-Facilitators
-Computer devices
In order to measure the effectiveness of these inputs, a comprehensive program evaluation may be done through interviews, questionnaires etc
-Training of staff
-Use of technology
-Use of professional interpreter
-Use of multiple languages
-Use of visuals like graphs and pictures
-Interview patients and healthcare
- Assessing the language barrier
-Improving staff ability to communicate using different languages
-Developing ways that can be used in eradicating the issue of language barrier
-50% of healthcare providers trained within three months.
75% of patients reporting greater satisfaction in healthcare services
-70% increase in number of patient comeback.
-Training completed
-100% effective communication between healthcare providers and patients
-Improved patient satisfaction
-Increase number of community patients
-Improved quality of patient quality.
Project assumptions
There will be enough funding for the training and equipments.
Healthcare providers/staff will be open to participation
References
Chou, C. & Cooley, L. (2018). Communication Rx : transforming healthcare through relationship-centered communication. New York: McGraw-Hill Education.
Jacobs, E. & Diamond, L. (2017). Providing health care in the context of language barriers : international perspectives. Bristol, U.K. Blue Ridge Summit, PA: Multilingual Matters.
.
How to Add Chatter in the odoo 17 ERP ModuleCeline George
In Odoo, the chatter is like a chat tool that helps you work together on records. You can leave notes and track things, making it easier to talk with your team and partners. Inside chatter, all communication history, activity, and changes will be displayed.
हिंदी वर्णमाला पीपीटी, hindi alphabet PPT presentation, hindi varnamala PPT, Hindi Varnamala pdf, हिंदी स्वर, हिंदी व्यंजन, sikhiye hindi varnmala, dr. mulla adam ali, hindi language and literature, hindi alphabet with drawing, hindi alphabet pdf, hindi varnamala for childrens, hindi language, hindi varnamala practice for kids, https://www.drmullaadamali.com
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...PECB
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
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Training: ISO/IEC 27001 Information Security Management System - EN | PECB
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General Data Protection Regulation (GDPR) - Training Courses - EN | PECB
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Slideshare: http://www.slideshare.net/PECBCERTIFICATION
Executive Directors Chat Leveraging AI for Diversity, Equity, and InclusionTechSoup
Let’s explore the intersection of technology and equity in the final session of our DEI series. Discover how AI tools, like ChatGPT, can be used to support and enhance your nonprofit's DEI initiatives. Participants will gain insights into practical AI applications and get tips for leveraging technology to advance their DEI goals.
How to Manage Your Lost Opportunities in Odoo 17 CRMCeline George
Odoo 17 CRM allows us to track why we lose sales opportunities with "Lost Reasons." This helps analyze our sales process and identify areas for improvement. Here's how to configure lost reasons in Odoo 17 CRM
How to Make a Field Mandatory in Odoo 17Celine George
In Odoo, making a field required can be done through both Python code and XML views. When you set the required attribute to True in Python code, it makes the field required across all views where it's used. Conversely, when you set the required attribute in XML views, it makes the field required only in the context of that particular view.
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.
Your Skill Boost Masterclass: Strategies for Effective Upskilling
Running Head IDENTIFYING THE VARIABLES 1IDENTIFYING THE VAR.docx
1. Running Head: IDENTIFYING THE VARIABLES
1
IDENTIFYING THE VARIABLES
4
Identifying the Variables
Identifying the Variables
Introduction
In order to achieve full implementation of Electronic Health
Records, the United States settled on 2014 as the deadline for
this migration to HIM in the country’s healthcare system. The
government believes that switching completely to Health
information Technology would minimize wastes and completely
transform the country’s healthcare system. Khalifa (2013)
reported that over 50% of U.S. healthcare facilities and
physicians had implemented electronic health records by 2013
and this number was expected to rise to 90% by the deadline
which was set to be 2014. This is the reason why it is very
fundamental to examine barriers and acceptance variables to
health information technology.
Problem statement
The need for thoroughly trained and experienced health care
managers and HIM professionals is eminent in United States
and across the world today due the rapid transformation
healthcare industry to help collect healthcare raw data and
analyze for purposes of making the right decisions. In this
paper, I will develop a research project regarding “Barriers to
Accepting Health Information Technologies” and identify both
independent and dependent variables to help me develop both
null and alternative hypotheses.
Step One - Part A: Identifying the Variables
2. This descriptive research identifies two variables which include
the independent and dependent variables; therefore, the health
information technology forms the independent variable while
the barriers to embrace health information technology form the
independent variable.
Relationship between the two variables
Increased barriers to health information technology reduce the
ability of healthcare facilities to implement or embrace
electronic health records/ health information technology and
vice-versa.
Step One - Part B: Formulate the Hypothesis
Based on the above predicated relationship between the health
information technology and barriers to embrace health
information technology which are independent and dependent
variables respectively, the following null and alternatives
hypothesis can be developed.
H 0: A proper implementation of the health information
technology is fundamental for improving access and delivery of
quality healthcare services.
H 1: A proper implementation of the health information
technology will not help improve access and delivery of quality
healthcare services.
Research survey
The research will be conducted using 100 participants from
healthcare providers working in Critical Care Unit wards.
Therefore, study sample will comprise of 30 advanced practice
providers and 70 physicians. I will also use qualitative
questionnaires as the main method for data collection. People
who the research intends to exclude include the facility
administrators and housekeeping since they are not in direct
contact with health information system. Moreover, application
3. of the non-systematic review approaches will also help identify
some of the barriers to health information technology. I will
also use online search engines, books, journal articles and
conference proceedings to find the appropriate literature for my
research.
References
Christodoulakis C, Asgarian A & Easterbrook S. (2016).
Barriers to Adoption of Information Technology in Healthcare.
Retrieved at
http://www.cs.toronto.edu/~christina/documents/ACM_CASCO
N2017.pdf
DePhillips III H A. (2007). Initiatives and Barriers to Adopting
Health Information Technology. Retrieved at http://rdcms-
himss.s3.amazonaws.com/files/production/public/HIMSSorg/Co
ntent/files/DMODePhillips.pdf
James D. B, , Mark V. S, , Kimberly A. G, , Ann M. R, ,
Bartholomew E. C, , Karen A. P, (2008), Examining barriers to
health information technology adoption, in Grant T. Savage,
Eric W. Ford (ed.) Patient Safety and Health Care Management
(Advances in Health Care Management, Volume 7) Emerald
Group Publishing Limited, pp.191 – 209.
Kaye R, Kokia E, Shalev V, Idar D and Chinitz D. (2010).
Barriers and success factors in health information technology: A
practitioner’s perspective.Journal of Management & Marketing
in Healthcare.VOL. 3 NO. 2. PP 163–175. Retrieved at
https://pdfs.semanticscholar.org/0260/ec03fdcbee659b044fcca5
1f42207137bf96.pdf
Khalifa M. (2013). Barriers to Health Information Systems and
Electronic Medical Records Implementation: A Field Study of
Saudi Arabian Hospital. Retrieved at
https://www.researchgate.net/publication/259678954_Barriers_t
o_Health_Information_Systems_and_Electronic_Medical_Recor
4. ds_Implementation_A_Field_Study_of_Saudi_Arabian_Hospital
Contemporary
Project Management
Timothy J. Kloppenborg
•
Vittal Anantatmula
•
Kathryn N. Wells
F O U R T H E D I T I O N
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part.
WCN 02-200-203
MS Project 2016 Instructions in Contemporary Project
Management 4e
Chapter MS Project
3 MS Project 2016 Introduction
Ribbon, Quick Access Toolbar, view panes, Zoom Slider,
Shortcuts, Scheduling Mode Selector
Setting Up Your First Project
Auto schedule, start date, identifying information, summary row
5. Create Milestone Schedule
Key milestones, zero duration, must finish on, information
7 Set Up a Work Breakdown Structure (WBS)
Understand the WBS definitions and displays
Enter WBS Elements (tasks), Create the outline,
Insert WBS Code Identifier column, Hide or show subtasks
detail
8 Using MS Project for Critical Path Schedules
Set Up the Project Schedule
Set or update the project start date, Define organization’s
working and nonworking time
Build the Network Diagram and Identify the Critical Path
Enter tasks and milestones, edit the timescale, understand and
define task dependencies, assign task
duration estimates, identify the critical path, understand the
network diagram view
Display and Print Schedules
9 Define Resources
Resource views, max units, resource calendars
Assigning Resources
6. Basic assignment, modify an assignment
Identify Overallocated Resources
Resource usage and Detailed Gantt views together
Overallocated Resources
Finding overallocated resources, dealing with overallocations
Crashing a Critical Path Activity
10 Develop Bottom-up Project Budget
Assignment costs, task costs, various cost perspectives
Develop Summary Project Budget
12 Baseline the Project Plan
First time baseline, subsequent baselines, viewing variances
14 Using MS Project to Monitor and Control Projects
What Makes a Schedule Useful?
How MS Project recalculates based on reported actuals, current
and future impacts of variances, define
the performance update process (who, what, when)
Steps to Update the Project Schedule
Acquire performance data, set and display status date, Enter
duration-based performance data,
reschedule remaining work, revise future estimates
7. 15 Close Project
Creating project progress reports, sharing reports, export a
report to MS Excel, archive project work,
capture and publish lessons learned
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part. Due
to electronic rights, some third party content may be suppressed
from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does
not materially affect the overall learning experience. Cengage
Learning reserves the right to remove additional content at any
time if subsequent rights restrictions require it.
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part.
WCN 02-200-203
PMBOK® Guide 6e Coverage in Contemporary Project
Management 4e
The numbers refer to the text page where the process is defined.
Project management (PM) processes and knowledge areas 10–11
Project life cycle 7–10, 62–64
Projects and strategic planning 33–37 Organizational influences
102–110
Portfolio and program management 37–42
PMBOK® Guide, 6th ed. Coverage
Knowledge
Areas
Initiating
8. Process
Group Planning Process Group
Executing Process
Group
Monitoring &
Controlling
Process Group
Closing
Process
Group
Project
Integration
Management
Develop
Project
Charter
60–79
Develop Project Management Plan
409–410
Direct and Manage
Project Work 459–460
Manage Project
Knowledge 192–193,
504–508
Monitor and Control
Project Work 460–462
Perform Integrated
Change Control
9. 229–232, 462–463
Close
Project
or Phase
503,
508–511
Project Scope
Management
Plan Scope Management 211–212
Collect Requirements 212–216
Define Scope 216–220
Create WBS 220–229
Validate Scope
500–501
Control Scope
475–476
Project
Schedule
Management
Plan Schedule Management 246
Define Activities 249–253
Sequence Activities 253–255
Estimate Activity Durations 255–258
Develop Schedule 259–267
Control Schedule
476–480
Project Cost
Management
10. Plan Cost Management 329–330
Estimate Costs 330–341
Determine Budget 342–344
Control Costs 345,
476–480
Project Quality
Management
Plan Quality Management 401–404 Manage Quality
404–406, 469–474
Control Quality
406–409, 469–474
Project
Resources
Management
Plan Resource Management 290–295
Estimate Activity Resources 290
Aquire Resources
138–141
Develop Team 141–157
Manage Team 157–161
Control Resources 476
Project Com-
munications
Management
Plan Communications Management
12. 434–438
Control Procurments
441
Project Stake-
holder
Management
Identify
Stakehold-
ers 75–77,
178–184
Plan Stakeholder Engagement 184–186 Manage Stakeholder
Engagement 187–188
Monitor Stakeholder
Engagement 188
Source: Adapted from A Guide to the Project Management Body
of Knowledge (PMBOK® Guide), 6th ed. (Newtown Square,
PA: Project Management
Institute, Inc., 2017): 31.
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part. Due
to electronic rights, some third party content may be suppressed
from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does
not materially affect the overall learning experience. Cengage
Learning reserves the right to remove additional content at any
time if subsequent rights restrictions require it.
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part.
13. WCN 02-200-203
Contemporary Project
Management
ORGANIZE LEAD PLAN PERFORM
FOURTH EDITION
TIMOTHY J. KLOPPENBORG
Xavier University
VITTAL ANANTATMULA
Western Carolina University
KATHRYN N. WELLS
Keller Williams Real Estate
Australia • Brazil • Mexico • Singapore • United Kingdom •
United States
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part. Due
to electronic rights, some third party content may be suppressed
from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does
not materially affect the overall learning experience. Cengage
Learning reserves the right to remove additional content at any
time if subsequent rights restrictions require it.
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part.
WCN 02-200-203
14. This is an electronic version of the print textbook. Due to
electronic rights restrictions,
some third party content may be suppressed. Editorial review
has deemed that any suppressed
content does not materially affect the overall learning
experience. The publisher reserves the right
to remove content from this title at any time if subsequent
rights restrictions require it. For
valuable information on pricing, previous editions, changes to
current editions, and alternate
formats, please visit www.cengage.com/highered to search by
ISBN#, author, title, or keyword for
materials in your areas of interest.
Important Notice: Media content referenced within the product
description or the product
text may not be available in the eBook version.
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part. Due
to electronic rights, some third party content may be suppressed
from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does
not materially affect the overall learning experience. Cengage
Learning reserves the right to remove additional content at any
time if subsequent rights restrictions require it.
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part.
WCN 02-200-203
Contemporary Project Management,
Fourth Edition
15. Timothy J. Kloppenborg
2019 2015
Cengage Learning Customer & Sales Support, 1-800-354-9706
www.cengage.com/permissions
[email protected]
2017947974
978 1 337 40645 1
Cengage Learning
20
02210
40
125
www.cengage.com.
www.cengage.com
www.cengagebrain.com
Printed in the United States of America
Print Number: 01 Print Year: 2017
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part. Due
to electronic rights, some third party content may be suppressed
from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does
16. not materially affect the overall learning experience. Cengage
Learning reserves the right to remove additional content at any
time if subsequent rights restrictions require it.
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part.
WCN 02-200-203
MS Project 2016 Instructions in Contemporary Project
Management 4e
Chapter MS Project
3 MS Project 2016 Introduction
Ribbon, Quick Access Toolbar, view panes, Zoom Slider,
Shortcuts, Scheduling Mode Selector
Setting Up Your First Project
Auto schedule, start date, identifying information, summary row
Create Milestone Schedule
Key milestones, zero duration, must finish on, information
7 Set Up a Work Breakdown Structure (WBS)
Understand the WBS definitions and displays
Enter WBS Elements (tasks), Create the outline,
Insert WBS Code Identifier column, Hide or show subtasks
detail
17. 8 Using MS Project for Critical Path Schedules
Set Up the Project Schedule
Set or update the project start date, Define organization’s
working and nonworking time
Build the Network Diagram and Identify the Critical Path
Enter tasks and milestones, edit the timescale, understand and
define task dependencies, assign task
duration estimates, identify the critical path, understand the
network diagram view
Display and Print Schedules
9 Define Resources
Resource views, max units, resource calendars
Assigning Resources
Basic assignment, modify an assignment
Identify Overallocated Resources
Resource usage and Detailed Gantt views together
Overallocated Resources
Finding overallocated resources, dealing with overallocations
Crashing a Critical Path Activity
10 Develop Bottom-up Project Budget
18. Assignment costs, task costs, various cost perspectives
Develop Summary Project Budget
12 Baseline the Project Plan
First time baseline, subsequent baselines, viewing variances
14 Using MS Project to Monitor and Control Projects
What Makes a Schedule Useful?
How MS Project recalculates based on reported actuals, current
and future impacts of variances, define
the performance update process (who, what, when)
Steps to Update the Project Schedule
Acquire performance data, set and display status date, Enter
duration-based performance data,
reschedule remaining work, revise future estimates
15 Close Project
Creating project progress reports, sharing reports, export a
report to MS Excel, archive project work,
capture and publish lessons learned
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part. Due
to electronic rights, some third party content may be suppressed
from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does
not materially affect the overall learning experience. Cengage
Learning reserves the right to remove additional content at any
19. time if subsequent rights restrictions require it.
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part.
WCN 02-200-203
PMBOK® Guide 6e Coverage in Contemporary Project
Management 4e
The numbers refer to the text page where the process is defined.
Project management (PM) processes and knowledge areas 10–11
Project life cycle 7–10, 62–64
Projects and strategic planning 33–37 Organizational influences
102–110
Portfolio and program management 37–42
PMBOK® Guide, 6th ed. Coverage
Knowledge
Areas
Initiating
Process
Group Planning Process Group
Executing Process
Group
Monitoring &
Controlling
Process Group
Closing
Process
Group
20. Project
Integration
Management
Develop
Project
Charter
60–79
Develop Project Management Plan
409–410
Direct and Manage
Project Work 459–460
Manage Project
Knowledge 192–193,
504–508
Monitor and Control
Project Work 460–462
Perform Integrated
Change Control
229–232, 462–463
Close
Project
or Phase
503,
508–511
Project Scope
Management
Plan Scope Management 211–212
Collect Requirements 212–216
24. Plan Stakeholder Engagement 184–186 Manage Stakeholder
Engagement 187–188
Monitor Stakeholder
Engagement 188
Source: Adapted from A Guide to the Project Management Body
of Knowledge (PMBOK® Guide), 6th ed. (Newtown Square,
PA: Project Management
Institute, Inc., 2017): 31.
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part. Due
to electronic rights, some third party content may be suppressed
from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does
not materially affect the overall learning experience. Cengage
Learning reserves the right to remove additional content at any
time if subsequent rights restrictions require it.
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part.
WCN 02-200-203
Brief Contents
Preface xx
About the Authors xxix
PART 1 Organizing Projects
1 Introduction to Project Management 2
2 Project Selection and Prioritization 32
25. 3 Chartering Projects 60
PART 2 Leading Projects
4 Organizational Capability: Structure, Culture, and Roles 100
5 Leading and Managing Project Teams 136
6 Stakeholder Analysis and Communication Planning 176
PART 3 Planning Projects
7 Scope Planning 210
8 Scheduling Projects 244
9 Resourcing Projects 286
10 Budgeting Projects 328
11 Project Risk Planning 358
12 Project Quality Planning and Project Kickoff 386
PART 4 Performing Projects
13 Project Supply Chain Management 426
14 Determining Project Progress and Results 456
15 Finishing the Project and Realizing the Benefits 498
Appendix A PMP and CAPM Exam Prep Suggestions 522
Appendix B Agile Differences Covered 527
Appendix C Answers to Selected Exercises 532
Appendix D Project Deliverables 537
Appendix E Strengths Themes As Used in Project Management
[Available Online]
26. Index 539
v
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part. Due
to electronic rights, some third party content may be suppressed
from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does
not materially affect the overall learning experience. Cengage
Learning reserves the right to remove additional content at any
time if subsequent rights restrictions require it.
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part.
WCN 02-200-203
Requirements
Documents
13.1 Identify
Stakeholders
Stakeholder
Register
Stakeholder
Engagement
Assessment Matrix
Integration
31. 6.4 Estimate
activity
Durations
7.3 Determine
Budget
7.2 Estimate
Costs
6.3 Sequence
Activities
1.2 Foundational Elements
2.4 Organizational Systems
3.4 Project Manager Competencies
Selecting Projects
Project Customer Tradeoff Matrix
Life Cycle and Development Approach
Elevator Pitch
Leader Roles and Responsibilities
Project Selection and Prioritization Matrix
Project Resource Assignment Matrix
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part. Due
to electronic rights, some third party content may be suppressed
from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does
not materially affect the overall learning experience. Cengage
32. Learning reserves the right to remove additional content at any
time if subsequent rights restrictions require it.
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not be copied, scanned, or duplicated, in whole or in part.
WCN 02-200-203
11.6 Implement
Risk Responses
13.3 Manage
Stakeholder
Engagement
13.4 Monitor
Stakeholder
Engagement
4.3 Direct and Manage
Project Work
4.4 Manage Project
Knowledge
Scope
Baseline with WBS
Resource Histogram
Project Crashing
Retrospectives
Closure
Documents
36. Control
Project Work
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part. Due
to electronic rights, some third party content may be suppressed
from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does
not materially affect the overall learning experience. Cengage
Learning reserves the right to remove additional content at any
time if subsequent rights restrictions require it.
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part.
WCN 02-200-203
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
About the Authors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . xxix
PART 1 Organizing Projects
CHAPTER 1
Introduction to Project Management . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 2
1.1 What Is a Project? 3
1.2 History of Project Management 5
1.3 How Can Project Work Be Described? 6
37. 1.3a Projects versus Operations 6 / 1.3b Soft Skills and Hard
Skills 7 / 1.3c Authority
and Responsibility 7 / 1.3d Project Life Cycle 7
1.4 Understanding Projects 10
1.4a Project Management Institute 10 / 1.4b Project
Management Body of Knowledge
(PMBOK®) 10 / 1.4c The PMI Talent Triangle 11 / 1.4d
Selecting and Prioritizing
Projects 14 / 1.4e Project Goals and Constraints 14 / 1.4f
Defining Project Success
and Failure 15 / 1.4g Using Microsoft Project to Help Plan and
Measure
Projects 16 / 1.4h Types of Projects 16 / 1.4i Scalability of
Project Tools 17
1.5 Project Roles 17
1.5a Project Executive-Level Roles 18 / 1.5b Project
Management-Level Roles 19 /
1.5c Project Associate-Level Roles 20
1.6 Overview of the Book 20
1.6a Part 1: Organizing and Initiating Projects 20 / 1.6b Part 2:
Leading Projects 21 /
1.6c Part 3: Planning Projects 21 / 1.6d Part 4: Performing
Projects 23
PMP/CAPM Study Ideas 23
Summary 24
Key Terms Consistent with PMI Standards and Guides 24
38. Chapter Review Questions 25
Discussion Questions 25
PMBOK® Guide Questions 26
Integrated Example Projects 27
Suburban Homes Construction Project 27
Casa DE PAZ Development Project 28
Semester Project Instructions 28
Project Management in Action 29
References 30
Endnotes 31
viii
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not be copied, scanned, or duplicated, in whole or in part. Due
to electronic rights, some third party content may be suppressed
from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does
not materially affect the overall learning experience. Cengage
Learning reserves the right to remove additional content at any
time if subsequent rights restrictions require it.
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not be copied, scanned, or duplicated, in whole or in part.
WCN 02-200-203
39. CHAPTER 2
Project Selection and Prioritization . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 32
2.1 Strategic Planning Process 33
2.1a Strategic Analysis 33 / 2.1b Guiding Principles 34 / 2.1c
Strategic
Objectives 36 / 2.1d Flow-Down Objectives 37
2.2 Portfolio Management 37
2.2a Portfolios 38 / 2.2b Programs 39 / 2.2c Projects and
Subprojects 39 /
2.2d Assessing an Organization’s Ability to Perform Projects 42
/ 2.2e Identifying
Potential Projects 42 / 2.2f Using a Cost-Benefit Analysis
Model to Select
Projects 43 / 2.2g Using a Scoring Model to Select Projects 45 /
2.2h Prioritizing
Projects 48 / 2.2i Resourcing Projects 48
2.3 Securing Projects 49
2.3a Identify Potential Project Opportunities 50 / 2.3b
Determine Which Opportunities to
Pursue 50 / 2.3c Prepare and Submit a Project Proposal 51 /
2.3d Negotiate to
Secure the Project 51
PMP/CAPM Study Ideas 52
Summary 52
Key Terms Consistent with PMI Standards and Guides 52
40. Chapter Review Questions 53
Discussion Questions 53
PMBOK® Guide Questions 53
Exercises 54
Integrated Example Projects 55
Casa DE PAZ Development Project 56
Semester Project Instructions 56
Project Management in Action 57
References 58
Endnotes 59
CHAPTER 3
Chartering Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 60
3.1 What Is a Project Charter? 62
3.2 Why Is a Project Charter Used? 63
3.3 When Is a Charter Needed? 64
3.4 Typical Elements in a Project Charter 65
3.4a Title 65 / 3.4b Scope Overview 65 / 3.4c Business Case 66
/
3.4d Background 66 / 3.4e Milestone Schedule with Acceptance
Criteria 66 /
3.4f Risks, Assumptions, and Constraints 67 / 3.4g Resource
Estimates 69 /
41. 3.4h Stakeholder List 69 / 3.4i Team Operating Principles 69 /
3.4j Lessons
Learned 70 / 3.4k Signatures and Commitment 70
3.5 Constructing a Project Charter 70
3.5a Scope Overview and Business Case Instructions 70 / 3.5b
Background
Instructions 71 / 3.5c Milestone Schedule with Acceptance
Criteria
Instructions 72 / 3.5d Risks, Assumptions, and Constraints
Instructions 75 /
3.5e Resources Needed Instructions 75 / 3.5f Stakeholder List
Instructions 75 /
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3.5g Team Operating Principles Instructions 77 / 3.5h Lessons
Learned
Instructions 77 / 3.5i Signatures and Commitment Instructions
78
42. 3.6 Ratifying the Project Charter 79
3.7 Starting a Project Using Microsoft Project 79
3.7a MS Project 2016 Introduction 80 / 3.7b Setting up Your
First Project 81 /
3.7c Define Your Project 82 / 3.7d Create a Milestone Schedule
83
PMP/CAPM Study Ideas 88
Summary 88
Key Terms Consistent with PMI Standards and Guides 88
Chapter Review Questions 89
Discussion Questions 89
PMBOK® Guide Questions 89
Exercises 90
Integrated Example Projects 91
Casa DE PAZ Development Project 93
Semester Project Instructions 93
Project Management in Action 93
References 96
Endnotes 97
PART 2 Leading Projects
43. CHAPTER 4
Organizational Capability: Structure, Culture, and Roles . . . . . .
. . . . . . . . . . . . . . . 100
4.1 Types of Organizational Structures 103
4.1a Functional 103 / 4.1b Projectized 104 / 4.1c Matrix 105
4.2 Organizational Culture and Its Impact on Projects 109
4.2a Culture of the Parent Organization 110 / 4.2b Project
Cultural Norms 111
4.3 Project Life Cycles 111
4.3a Define-Measure-Analyze-Improve-Control (DMAIC)
Model 112 / 4.3b Research and
Development (R&D) Project Life Cycle Model 113 / 4.3c
Construction Project Life
Cycle Model 113 / 4.3d Agile Project Life Cycle Model 113
4.4 Agile Project Management 114
4.4a What Is Agile? 114 / 4.4b Why Use Agile? 114 / 4.4c What
Is an Agile
Mindset? 114 / 4.4d What Are the Key Roles in Agile Projects?
115 / 4.4e How Do
You Start an Agile Project? 115 / 4.4f How Do You Continue an
Agile Project?
115 / 4.4g What Is Needed for Agile to Be Successful? 116
4.5 Traditional Project Executive Roles 116
4.5a Steering Team 116 / 4.5b Sponsor 117 / 4.5c Customer 119
/ 4.5d Chief
Projects Officer/Project Management Office 121
44. 4.6 Traditional Project Management Roles 121
4.6a Functional Manager 121 / 4.6b Project Manager 122 / 4.6c
Facilitator 124
4.7 Traditional Project Team Roles 126
4.7a Core Team Members 126 / 4.7b Subject Matter Experts 126
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4.8 Role Differences on Agile Projects 126
PMP/CAPM Study Ideas 128
Summary 128
Key Terms Consistent with PMI Standards and Guides 128
Chapter Review Questions 129
Discussion Questions 129
45. PMBOK® Guide Questions 129
Exercises 130
Integrated Example Projects 130
Casa DE PAZ Development Project 131
Semester Project Instructions 131
Project Management in Action 132
References 134
Endnotes 135
CHAPTER 5
Leading and Managing Project Teams . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 136
5.1 Acquire Project Team 138
5.1a Preassignment of Project Team Members 139 / 5.1b
Negotiation for Project Team
Members 139 / 5.1c On-Boarding Project Team Members 140
5.2 Develop Project Team 141
5.2a Stages of Project Team Development 142 / 5.2b
Characteristics of High-Performing
Project Teams 144 / 5.2c Assessing Individual Member
Capability 147 /
5.2d Assessing Project Team Capability 148 / 5.2e Building
Individual and Project
Team Capability 150 / 5.2f Establishing Project Team Ground
Rules 153
5.3 Manage Project Team 157
46. 5.3a Project Manager Power and Leadership 157 / 5.3b
Assessing Performance of
Individuals and Project Teams 159 / 5.3c Project Team
Management Outcomes 159
5.4 Relationship Building Within the Core Team 160
5.5 Managing Project Conflicts 161
5.5a Sources of Project Conflict 162 / 5.5b Conflict-Resolution
Process and
Styles 163 / 5.5c Negotiation 164
5.6 Communication Needs of Global and Virtual Teams 166
5.6a Virtual Teams 166 / 5.6b Cultural Differences 166 / 5.6c
Countries and Project
Communication Preferences 167
PMP/CAPM Study Ideas 167
Summary 168
Key Terms Consistent with PMI Standards and Guides 168
Chapter Review Questions 168
Discussion Questions 169
PMBOK® Guide Questions 170
Integrated Example Projects 170
Casa DE PAZ Development Project 171
Semester Project Instructions 171
47. Contents xi
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Project Management in Action 172
References 174
Endnotes 175
CHAPTER 6
Stakeholder Analysis and Communication Planning . . . . . . . . .
. . . . . . . . . . . . . . . . 176
6.1 Identify Stakeholders 178
6.1a Find Stakeholders 179 / 6.1b Analyze Stakeholders 180 /
6.1c Document
Stakeholders 183
6.2 Plan Stakeholder Engagement 184
6.2a Creating a Stakeholder Engagement Assessment Matrix 184
/ 6.2b Planning to Build
48. Relationships with Stakeholders 185
6.3 Manage Stakeholder Engagement 187
6.4 Monitor Stakeholder Engagement 188
6.5 Plan Communications Management 188
6.5a Purposes of a Project Communications Plan 188 / 6.5b
Communications Plan
Considerations 189 / 6.5c Communications Matrix 191 / 6.5d
Manage Project
Knowledge 192
6.6 Manage Communications 193
6.6a Determine Project Information Needs 193 / 6.6b Establish
Information Retrieval and
Distribution System 193 / 6.6c Project Meeting Management
194 / 6.6d Issues
Management 197
PMP/CAPM Study Ideas 199
Summary 199
Key Terms Consistent with PMI Standards and Guides 200
Chapter Review Questions 200
Discussion Questions 200
PMBOK® Guide Questions 201
Integrated Example Projects 202
49. Casa DE PAZ Development Project 202
Semester Project Instructions 203
Project Management in Action 204
References 206
Endnotes 207
PART 3 Planning Projects
CHAPTER 7
Scope Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 210
7.1 Plan Scope Management 211
7.2 Collect Requirements 212
7.2a Gather Stakeholder Input and Needs 213
7.3 Define Scope 217
7.3a Reasons to Define Scope 217 / 7.3b How to Define Scope
217 / 7.3c Defining
Scope in Agile Projects 218
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7.4 Work Breakdown Structure (WBS) 220
7.4a What Is the WBS? 220 / 7.4b Why Use a WBS? 221 / 7.4c
WBS
Formats 222 / 7.4d Work Packages 224 / 7.4e How to Construct
a WBS 226
7.5 Establish Change Control 229
7.6 Using MS Project for Work Breakdown Structures (WBS)
232
7.6a Set Up a WBS in MS Project 232
PMP/CAPM Study Ideas 237
Summary 239
Key Terms Consistent with PMI Standards and Guides 239
Chapter Review Questions 239
Discussion Questions 239
PMBOK® Guide Questions 240
Exercises 241
Integrated Example Projects 241
Casa DE PAZ Development Project 242
51. Semester Project Instructions 242
Project Management in Action 242
References 243
CHAPTER 8
Scheduling Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 244
8.1 Plan Schedule Management 246
8.2 Purposes of a Project Schedule 247
8.3 Historical Development of Project Schedules 247
8.4 How Project Schedules Are Limited and Created 248
8.5 Define Activities 249
8.6 Sequence Activities 253
8.6a Leads and Lags 254 / 8.6b Alternative Dependencies 255
8.7 Estimate Activity Duration 255
8.7a Problems and Remedies in Duration Estimating 256 / 8.7b
Learning Curves 258
8.8 Develop Project Schedules 259
8.8a Two-Pass Method 259 / 8.8b Enumeration Method 263
8.9 Uncertainty in Project Schedules 264
8.9a Program Evaluation and Review Technique 265 / 8.9b
Monte Carlo Simulation 266
8.10 Show the Project Schedule on a Gantt Chart 268
52. 8.11 Using Microsoft Project for Critical Path Schedules 268
8.11a Set up the Project Schedule 269 / 8.11b Build the
Network Diagram and Identify
the Critical Path 270
PMP/CAPM Study Ideas 275
Summary 276
Key Terms Consistent with PMI Standards and Guides 276
Chapter Review Questions 277
Discussion Questions 277
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Exercises 278
PMBOK® Guide Questions 280
53. Integrated Example Projects 281
Casa DE PAZ Development Project 281
Semester Project Instructions 283
Project Management in Action 283
References 284
Endnotes 285
CHAPTER 9
Resourcing Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 286
9.1 Abilities Needed When Resourcing Projects 288
9.1a The Science and Art of Resourcing Projects 288 / 9.1b
Considerations When
Resourcing Projects 288 / 9.1c Activity- versus Resource-
Dominated Schedules 289
9.2 Estimate Resource Needs 290
9.3 Plan Resource Management 290
9.3a Identify Potential Resources 291 / 9.3b Determine
Resource Availability 293 /
9.3c Decide Timing Issues When Resourcing Projects 294
9.4 Project Team Composition Issues 295
9.4a Cross-Functional Teams 295 / 9.4b Co-Located Teams 295
/ 9.4c Virtual
Teams 295 / 9.4d Outsourcing 295
54. 9.5 Assign a Resource to Each Activity 296
9.5a Show Resource Responsibilities on RACI Chart 297 / 9.5b
Show Resource
Assignments on Gantt Chart 297 / 9.5c Summarize Resource
Responsibilities by Time
Period with Histogram 297
9.6 Dealing with Resource Overloads 300
9.6a Methods of Resolving Resource Overloads 300
9.7 Compress the Project Schedule 303
9.7a Actions to Reduce the Critical Path 303 / 9.7b Crashing
304 / 9.7c Fast
Tracking 307
9.8 Alternative Scheduling Methods 309
9.8a Critical Chain Project Management (CCPM) 309 / 9.8b
Reverse Phase
Schedules 310 / 9.8c Rolling Wave Planning 310 / 9.8d Agile
Project
Planning 310 / 9.8e Auto/Manual Scheduling 310
9.9 Using MS Project for Resource Allocation 311
9.9a Step 1: Defining Resources 311 / 9.9b Step 2: Set Up a
Resource Calendar 312 /
9.9c Step 3: Assigning Resources 312 / 9.9d Step 4: Finding
Overallocated
Resources 315 / 9.9e Step 5: Dealing with Overallocations 316 /
9.9f Crashing a
Critical Path Activity 317
PMP/CAPM Study Ideas 319
55. Summary 319
Key Terms Consistent with PMI Standards and Guides 320
Chapter Review Questions 320
Discussion Questions 320
PMBOK® Guide Questions 321
Exercises 322
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Integrated Example Projects 324
Casa DE PAZ Development Project 324
Semester Project Instructions 325
Project Management in Action 325
58. Quantitative Risk
Analysis 372 / 11.3c Risk Register Updates 373
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11.4 Plan Risk Responses 373
11.4a Strategies for Responding to Risks 373 / 11.4b Risk
Register Updates 377
PMP/CAPM Study Ideas 377
Summary 378
Key Terms Consistent with PMI Standards and Guides 378
Chapter Review Questions 379
Discussion Questions 379
PMBOK® Guide Questions 379
59. Exercises 380
Integrated Example Projects 381
Casa DE PAZ Development Project 381
Semester Project Instructions 382
Project Management in Action 382
References 384
Endnotes 384
CHAPTER 12
Project Quality Planning and Project Kickoff . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . 386
12.1 Development of Contemporary Quality Concepts 388
12.1a Quality Gurus 388 / 12.1b Total Quality
Management/Malcolm Baldrige 389 /
12.1c ISO 9001:2008 390 / 12.1d Lean Six Sigma 390
12.2 Core Project Quality Concepts 392
12.2a Stakeholder Satisfaction 393 / 12.2b Process Management
394 / 12.2c Fact-
Based Management 396 / 12.2d Fact-Based Project Management
Example 398 /
12.2e Empowered Performance 399 / 12.2f Summary of Core
Concepts 400
12.3 Plan Quality Management 401
12.3a Quality Policy 401 / 12.3b Quality Management Plan
Contents 403 /
60. 12.3c Quality Baseline 404 / 12.3d Process Improvement Plan
404
12.4 Manage Quality 404
12.5 Control Quality 406
12.6 Cost of Quality 409
12.7 Develop Project Management Plan 409
12.7a Resolve Conflicts 409 / 12.7b Establish Configuration
Management 410 /
12.7c Apply Sanity Tests to All Project Plans 410
12.8 Kickoff Project 410
12.8a Preconditions to Meeting Success 411 / 12.8b Meeting
Activities 411
12.9 Baseline and Communicate Project Management Plan 413
12.10 Using MS Project for Project Baselines 413
12.10a Baseline the Project Plan 413 / 12.10b Create the First
Time Baseline 414 /
12.10c Subsequent Baselines 414 / 12.10d Viewing Baselines
and Variances 415
PMP/CAPM Study Ideas 416
Summary 417
Key Terms Consistent with PMI Standards and Guides 417
Chapter Review Questions 418
61. xvi Contents
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Discussion Questions 418
PMBOK® Guide Questions 418
Exercises 419
Integrated Example Projects 420
Casa DE PAZ Development Project 420
Semester Project Instructions 420
Project Management in Action 421
References 423
Endnotes 424
PART 4 Performing Projects
63. Summary 448
Key Terms Consistent with PMI Standards and Guides 449
Chapter Review Questions 449
Discussion Questions 449
PMBOK® Guide Questions 450
Exercises 451
Integrated Example Projects 451
Casa DE PAZ Development Project 452
Semester Project Instructions 452
Project Management in Action 452
References 453
Endnotes 454
Contents xvii
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CHAPTER 14
Determining Project Progress and Results . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 456
14.1 Project Balanced Scorecard Approach 458
14.2 Internal Project Issues 459
14.2a Direct and Manage Project Work 459 / 14.2b Monitor and
Control Project
Work 460 / 14.2c Monitoring Project Risk 463 / 14.2d
Implement Risk
Responses 464 / 14.2e Manage Communications 465 / 14.2f
Monitor
Communications 467
14.3 Customer Issues 469
14.3a Manage and Control Quality 469 / 14.3b Control Scope
475
14.4 Financial Issues 476
14.4a Control Resources 476 / 14.4b Control Schedule and
Costs 476 / 14.4c Earned
Value Management for Controlling Schedule and Costs 476
14.5 Using MS Project to Monitor and Control Projects 480
14.5a What Makes a Schedule Useful? 480 / 14.5b How MS
Project Recalculates the
Schedule Based on Reported Actuals 481 / 14.5c Current and
Future Impacts of Time
65. and Cost Variance 481 / 14.5d Define the Performance Update
Process 481 /
14.5e Steps to Update the Project Schedule 482
14.6 Replanning If Necessary 487
PMP/CAPM Study Ideas 488
Summary 488
Key Terms Consistent with PMI Standards and Guides 488
Chapter Review Questions 489
Discussion Questions 489
PMBOK® Guide Questions 490
Exercises 491
Integrated Example Projects 492
Casa DE PAZ Development Project 493
Semester Project Instructions 493
Project Management in Action 494
References 496
Endnotes 497
CHAPTER 15
Finishing the Project and Realizing the Benefits . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 498
15.1 Validate Scope 500
66. 15.2 Terminate Projects Early 501
15.3 Close Project 503
15.3a Write Transition Plan 503 / 15.3b Knowledge
Management 504 / 15.3c Create
the Closeout Report 508
15.4 Post-Project Activities 509
15.4a Reassign Workers 509 / 15.4b Celebrate Success and
Reward Participants 509 /
15.4c Provide Ongoing Support 510 / 15.4d Ensure Project
Benefits Are
Realized 510
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15.5 Using MS Project for Project Closure 511
15.5a Creating Project Progress Reports 511 / 15.5b Archiving
Project Work 512
68. Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 539
Contents xix
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Preface
While project managers today still need to use many techniques
that have stood the test
of several decades, they increasingly also must recognize the
business need for a project,
sort through multiple conflicting stakeholder demands. They
must know how to deal
with rapid change, a myriad of communication issues, global
and virtual project teams,
modern approaches to quality improvement, when to tailor their
project management
approach to include methods and behaviors from Agile, and
many other issues that are
more challenging than those in projects of the past.
69. Contemporary project management utilizes the tried-and-true
project management
techniques along with modern improvements such as the most
current versions of Micro-
soft® Project Professional 2016, the sixth edition of the Guide
to the Project Management
Body of Knowledge (PMBOK® Guide), and many approaches
derived from adaptive
(Agile) project management. Contemporary project management
also uses many tools
and understandings that come from modern approaches to
quality and communications,
expanded role definitions, leadership principles, human
strengths, and many other
sources. Contemporary project management is scalable, using
simple versions of impor-
tant techniques on small projects and more involved versions on
more complex projects.
Distinctive Approach
This book covers contemporary project management topics
using contemporary project
management methods. For example, when considering the topic
of dealing with multiple
stakeholders, every chapter was reviewed by students,
practitioners, and academics. This
allowed simultaneous consideration of student learning,
practitioner realism, and aca-
demic research and teaching perspectives.
The practical examples and practitioner reviewers came from a
variety of industries, dif-
ferent parts of the world, and from many sizes and types of
projects in order to emphasize
the scalability and universality of contemporary project
management techniques.
70. New to This Edition
Core, behavioral, and technical learning objectives. We have
expanded the number
of learning objectives and classified them as core, behavioral,
or technical. About
half of the objectives are core: what we believe every student of
project management
should learn. A professor could teach a solid project
management introductory class
by deeply using only the core objectives. On the other hand,
there are measurable
student objectives for either a behavioral or a technical
approach. All suggested stu-
dent assignments and questions are tied specifically to one of
the learning objectives.
A professor could use this text for a two-semester sequence that
emphasizes both in-
depth behavioral and technical approaches.
Videos. Exclusively available to those using the MindTap
product for this book, we
have created dozens of short (average time, five minutes) videos
to show the art of
many of the techniques. These demonstrate the use of many of
the techniques in a
by-hand or spreadsheet fashion as well as using Microsoft
Project 2016. Several
questions that can be assigned to students are included with the
videos that
xx
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from the eBook and/or eChapter(s).
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not materially affect the overall learning experience. Cengage
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WCN 02-200-203
demonstrate how to use Microsoft Project to complement
learning. Answers (some-
times definitive, sometimes representative, depending on the
nature of the tech-
nique) are included in the instructor’s manual (IM).
Extensive flowchart to help the sixth edition of the PMBOK®
Guide come to life.
All sixth edition PMBOK® Guide knowledge areas, processes,
and process groups,
plus major deliverables from each process and the primary
workflows between
them, are specifically included in an interactive, color-coded
flowchart that is
included in full inside the back cover of the text. We also start
each chapter by
showing the portion of the flowchart that is covered in that
chapter. We now use
definitions both from the PMBOK® Guide, Sixth Edition and
also from more than
a dozen Project Management Institute specialized Practice
Guides and Standards.
The end of each chapter contains specific suggestions for PMP®
and CAPM® test
preparation pertaining to the chapter’s topics plus ten PMBOK®
Guide-type ques-
72. tions that are typical of what would be seen on PMP® and
CAPM® exams.
Appendix A gives general study suggestions for the CAPM®
and PMP® exams.
Project deliverables. A list of 38 project deliverables that can
be used as assignments
for students and in-class exercises are included in Appendix D.
Each deliverable is
specifically tied to a student learning objective and shown on
the PMBOK® Guide
flowchart. About half of these are core, while the others are
behavioral or technical.
Examples of completed deliverables are included in the text.
Teaching suggestions
and grading rubrics are included in the IM. Appendix D
identifies the type of objec-
tive, chapter covered, and PMBOK® Guide process, knowledge
area, and process
group in which the deliverable is typically created on a real
project.
Substantial increase in Agile coverage. Agile techniques and
methods are consid-
ered much more often than even three years ago. As such, many
experienced project
managers who have also become Agile proponents have
contributed to the increased
Agile coverage in this book. At multiple points in most
chapters, if Agile methods or
suggested behaviors are different from traditional project
management, these varia-
tions are noted. We use an Agile icon to draw attention to these.
We also have cre-
ated Appendix B, which is a bulleted list of the approximately
180 differences
between Agile and traditional project management that are
discussed in the book.
73. This extensive coverage allows a professor to teach project
management emphasizing
an Agile approach, if desired. It also allows a professor to
develop an Agile project
management course.
Two new continuing project examples. We have created two
project examples that
are included in all 15 chapters of the text. One project is a
construction project by a
for-profit company that is planned and managed in a traditional
fashion. The other
is a development project at a nonprofit that is planned and
managed in a more (but
not exclusively) Agile fashion. In Chapter 1, we introduce both
these case studies.
After that, we alternate chapters, with each chapter showing
what one project did
using the concepts and techniques of a chapter and posing
questions for the stu-
dents to answer about the other project. Answers to the
questions are in the IM.
This can be another useful vehicle for students to practice their
skills and to generate
class discussion.
Distinctive Features
PMBOK® Guide, Sixth Edition approach. This consistency with
the current stan-
dard gives students a significant leg up if they decide to become
certified Project
Management Professionals (PMPs®) or Certified Associates in
Project Management
Preface xxi
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74. not be copied, scanned, or duplicated, in whole or in part. Due
to electronic rights, some third party content may be suppressed
from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does
not materially affect the overall learning experience. Cengage
Learning reserves the right to remove additional content at any
time if subsequent rights restrictions require it.
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WCN 02-200-203
(CAPMs®). This text includes an color-coded PMBOK® Guide,
Sixth Edition flow-
chart, all definitions consistent with PMI guides and standards,
CAPM and PMP
test preparation suggestions, and test practice questions.
Actual project as learning vehicle. A section at the end of each
chapter lists deliver-
ables for students to create (in teams or individually) for a real
project. These assign-
ments have been refined over the last two decades while
working with the local
PMI® chapter, which provided a panel of PMP® judges to
evaluate projects from a
practical point of view. Included in the IM are extensive tools
and suggestions devel-
oped over the last 20 years for instructors, guiding them as they
have students learn
in the best possible way—with real projects. Students are
encouraged to keep clean
copies of all deliverables so they can demonstrate their project
skills in job inter-
views. A listing of these deliverables is included in Appendix
75. D.
Student-oriented, measurable learning objectives. Each chapter
begins with a list of
the core objectives for the chapter along with more in-depth
behavioral and/or tech-
nical objectives for most chapters. The chapter also starts with
showing the
PMBOK® topics covered in the chapter. The chapter material,
end-of-chapter ques-
tions and problems, PowerPoint® slides, all deliverables, and
test questions have all
been updated to correlate to specific objectives.
Microsoft® Project Professional 2016 fully integrated into the
fabric of eight chap-
ters. Microsoft® Project Professional 2016 is shown in a step-
by-step manner with
numerous screen captures. On all screen captures, critical path
activities are shown
in contrasting color for emphasis. We have created videos to
demonstrate these
techniques and developed questions tied to specific learning
objectives that can be
assigned to the videos to test student learning.
Blend of traditional and modern methods. Proven methods
developed over the past
half century are combined with exciting new methods, including
Agile, that are
emerging from both industry and research. This book covers the
responsibilities of
many individuals who can have an impact on projects both as
they are practiced in
traditional and in Agile environments, so aspiring project
managers can understand
not only their own roles, but also those of people with whom
they need to interact.
Integrated example projects. A variety of experienced project
76. leaders from around
the world have contributed examples to demonstrate many of
the techniques and
concepts throughout the book. These highly experienced and
credentialed managers
have worked closely with the authors to ensure that the
examples demonstrate ideas
discussed in the chapter. The variety of industries, locations,
and sizes of the projects
help the students to visualize both how universal project
management is and how to
appropriately scale the planning and management activities.
Organization of Topics
The book is divided into four major parts. Part 1, Organizing
Projects, deals with get-
ting a project officially approved.
Chapter 1 introduces contemporary project management by first
tracing the history
of project management and then discussing what makes a
project different from
an ongoing operation. Various frameworks that help one
understand projects—
such as the PMBOK® Guide and Agile—are introduced, as well
as the executive-,
managerial-, and associate-level roles in managing projects.
Chapter 2 discusses how projects support and are an outgrowth
of strategic plan-
ning, how a portfolio of projects is selected and prioritized, how
a client company
xxii Preface
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not be copied, scanned, or duplicated, in whole or in part. Due
77. to electronic rights, some third party content may be suppressed
from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does
not materially affect the overall learning experience. Cengage
Learning reserves the right to remove additional content at any
time if subsequent rights restrictions require it.
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not be copied, scanned, or duplicated, in whole or in part.
WCN 02-200-203
selects a contractor company to conduct a project, and how a
contractor company
secures project opportunities from client companies.
Chapter 3 presents project charters in a step-by-step fashion.
Short, powerful charters
help all key participants to develop a common understanding of
key project issues and
components at a high level and then to formally commit to the
project. Charters have
become nearly universal in initiating projects in recent years.
Microsoft® Project Pro-
fessional 2016 is utilized to show milestone schedules within
charters.
Part 2, Leading Projects, deals with understanding the project
environment and roles
and dealing effectively with team members and stakeholders.
Chapter 4 deals with organizational capability issues of
structure, life cycle, culture,
and roles. The choices parent organizations make in each of
these provide both
opportunities and limitations to how projects can be conducted.
78. Chapter 5 deals with leading and managing the project team. It
includes acquiring
and developing the project team, assessing both potential and
actual performance of
team members and the team as a whole, various types of power
a project manager
can use, and how to deal productively with project conflict.
Chapter 6 introduces methods for understanding and prioritizing
various stake-
holder demands and for building constructive relationships with
stakeholders. Since
many projects are less successful due to poor communications,
detailed communica-
tion planning techniques are introduced along with suggestions
for managing meet-
ings, an important channel of communication.
Part 3, Planning Projects, deals with all aspects of project
planning as defined in
thePMBOK® Guide. It proceeds in the most logical order
possible to maximize effective-
ness and stress continuity, so that each chapter builds on the
previous ones, and students
can appreciate the interplay between the various knowledge
areas and processes.
Chapter 7 helps students understand how to determine the
amount of work the
project entails. Specifically covered are methods for
determining the scope of both
the project work and outputs, the work breakdown structure
(WBS) that is used to
ensure nothing is left out, and how the WBS is portrayed using
Microsoft® Project
Professional 2016.
Chapter 8 is the first scheduling chapter. It shows how to
79. schedule project activities
by identifying, sequencing, and estimating the durations for
each activity. Then, crit-
ical path project schedules are developed, and methods are
shown for dealing with
uncertainty in time estimates, Gantt charts are introduced for
easier communica-
tions, and Microsoft® Project Professional 2016 is used to
automate the schedule
development and communications.
Chapter 9 is the second scheduling chapter. Once the critical
path schedule is deter-
mined, staff management plans are developed, project team
composition issues are
considered, resources are assigned to activities, and resource
overloads are identified
and handled. Schedule compression techniques of crashing and
fast tracking are
demonstrated, and multiple alternative scheduling techniques
including Agile are
introduced. Resource scheduling is demonstrated with
Microsoft® Project Profes-
sional 2016.
Chapter 10 deals with project budgeting. Estimating cost,
budgeting cost, and estab-
lishing cost controls are demonstrated. Microsoft® Project
Professional 2016 is used
for developing both bottom-up and summary project budgets.
Chapter 11 demonstrates project risk planning. It includes risk
management plan-
ning methods for identifying risks, establishing a risk register,
qualitatively analyzing
Preface xxiii
Copyright 2019 Cengage Learning. All Rights Reserved. May
80. not be copied, scanned, or duplicated, in whole or in part. Due
to electronic rights, some third party content may be suppressed
from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does
not materially affect the overall learning experience. Cengage
Learning reserves the right to remove additional content at any
time if subsequent rights restrictions require it.
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part.
WCN 02-200-203
risks for probability and impact, quantitatively analyzing risks
if needed, and decid-
ing how to respond to each risk with contingency plans for
major risks and aware-
ness for minor risks.
Chapter 12 starts by covering project quality planning. This
includes explaining the
development of modern quality concepts and how they distill
into core project qual-
ity demands. Next, the chapter covers how to develop a project
quality plan. It then
ties all of the planning chapters together with discussions of a
project kickoff meet-
ing, a baselined project plan, and the ways Microsoft® Project
Professional 2016 can
be used to establish and maintain the baseline.
Part 4, Performing Projects, discusses the various aspects that
must be managed
simultaneously while the project is being conducted.
Chapter 13 deals with project supply chain management issues.
81. Some of these issues,
such as developing the procurement management plan,
qualifying and selecting ven-
dors, and determining the type of contract to use are planning
issues, but for sim-
plicity, they are covered in one chapter with sections on how to
conduct and control
procurements and to improve the project supply chain.
Chapter 14 is concerned with determining project results. This
chapter starts with a
balanced scorecard approach to controlling projects. Internal
project issues covered
include risk, change, and communication. Quality is also
covered, with an emphasis
on achieving client satisfaction. Financial issues discussed are
scope, cost, and sched-
ule, including how to use Microsoft® Project Professional 2016
for control.
Chapter 15 deals with how to end a project—either early or on
time. This includes
validating to ensure all scope is complete, formally closing
procurements and the
project, knowledge management, and ensuring the project
participants are rewarded
and the clients have the support they need to realize intended
benefits when using
the project deliverables.
MindTap
MindTap is a complete digital solution for your project
management course. It has
enhancements that take students from learning basic concepts to
actively engaging in
critical thinking applications, while learning Project 2016 skills
for their future careers.
82. The MindTap product for this book features videos from the
authors that explain
tricky concepts, videos that explain the finer points of what you
can do with Project
2016, and quizzes and homework assignments with detailed
feedback so that students
will have a better understanding of why an answer is right or
wrong.
Instructor Resources
To access the instructor resources, go to
www.cengage.com/login, log in with your SSO
account username and password, and search this book’s ISBN
(9781337406451) to add
instructor resources to your account. Key support materials—
instructor’s manual with
solutions, test bank in Word and Blackboard formats, data set
solutions, and PowerPoint®
presentations—provide instructors with a comprehensive
capability for customizing their
classroom experience. All student resources are also available
on the instructor companion
site.
Instructor s Manual with
Solution
s. Prepared by Tim Kloppenborg and updated by
Kate Wells, based on their years of experience facilitating the
student learning expe-
rience in their own project management classes (undergraduate,
83. MBA, Masters in
xxiv Preface
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not be copied, scanned, or duplicated, in whole or in part. Due
to electronic rights, some third party content may be suppressed
from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does
not materially affect the overall learning experience. Cengage
Learning reserves the right to remove additional content at any
time if subsequent rights restrictions require it.
Copyright 2019 Cengage Learning. All Rights Reserved. May
not be copied, scanned, or duplicated, in whole or in part.
WCN 02-200-203
Health Informatics, and continuing education on six continents),
with teaching in
classroom, hybrid, and online formats, each chapter of the
instructor’s manual
includes an overview of core, behavioral, and technical learning
objectives, detailed
84. chapter outlines, teaching recommendations for both classroom
and online, and
many specific suggestions for implementing community-based
projects into your
project management class.