Blackboard Federal Learning Solutions, best practices, Federal Strategies Workshop, 04/10/13 Jennifer Roth Sr. Regional Sales Executive Blackboard Professional Education

1. Blackboard Federal Learning
Solutions
April 10, 2013
Blackboard Professional Education

2. 2
Major Benefits of the Blackboard Learning Solution
• As a credible, high quality substitute for a classroom learning event
• As a means of conducting required and critical training without the
expense of travel, lodging, or per diem
• As a means of saving significant taxpayer funds
• A system which can track and report training events back to the
agency LMS and collect data for the required annual training needs
survey (i.e. Workforce Flexibility Act of 2004)
• The Blackboard platform complements existing LMS systems and is
able to reach more employees with deeper and richer content through
instructor-led courses
• Existing funding for classroom courses can be redirected for
Blackboard delivery with significant cost savings

3. 3
Blackboard – Asynchronous Always
Available Interactive Online Training

7. 7
With Built-in Synchronous Collaboration
web
conferencing
Virtual
classes, webinars,
professional
development, blen
ded learning
enterprise
instant
messaging
Impromptu
meetings, one-to-
one collaboration,
student help and
services
voice
authoring
Personalized
coaching,
Facilitation, voice
feedback
mobile
collaboration
Live participation
in classes &
meetings on a
mobile device –
3G and Wi-Fi

8. • Mobile Tests
• Push Notifications
• Announcements
• Results/Grades
• Discussions
• Content
• Blogs
• Journals
• Roster
• Tasks
• Synchronous Sessions

9. 9
Pre-event
pre-work
Formal
Training
Event
Coaching
Communities
of Practice
Performance
Support
A Continuous Virtual Learning Environment
• Facilitates learning as
a continuous process
• Provides support
before, during,
after……and beyond
• Promotes informal
learning both within
and outside of a
formal course context
• Captures institutional
knowledge

10. 10
Classroom training  Administrative LMS
Solution: a continuous virtual training platform with synchronous and
asynchronous capabilities
 Simulates the classroom experience at reduced cost
 Interactive online tools foster collaboration, engagement, and
social learning
 Replaced classroom training events @ est cost of $80,000/course
 Additional savings realized in areas of decreased content
production time, decreased content distribution costs, and
decreased time spent on course revisions
 The “gap” is effectively filled
Challenge: Reduce or eliminate travel / reduce costs but
keep interactivity and learning outcomes high

11. 11
Challenge: Needed a cost effective training delivery
strategy for residence based program and global
employees
• Training team’s responsibilities expanded from residence based
Academy to worldwide employees – started with Pilot of Blackboard
• Beyond WBT - needed flexibility, collaboration, and interactivity to
support learners in residence and at a distance
• All pre and post work on Blackboard – fosters continuity between in
person training, increases access to information, increases adoption
– “Everyone shows up prepared”
– Access to online instruction saves the time and expense that
would be required if face-to-face classroom instruction was the
only option
– Central repository for content provides easy access to and
management of training content

12. 12
• Field based employees – continuously changing regulations and
guidelines > 65 courses offered annually
• Ease of Access ~ Consistency of Message ~ Team and Individual
Learning ~ Blended Experience
• RESULTS
• Reduced Travel Costs ($1,000,000)
• Increased Surveyor Productivity
• Increased course volume (increase of 56% year over year)
• Increased # of surveyors through training (1,200 in first year)
Challenge – Train a team spread over 12 time zones –
ensure consistent, high quality experience

13. 13
• How do we in training and development
respond?
• Can we leverage new technologies to reinvent
training delivery to make it more relevant and
impactful?
• What ideas has this workshop provided for you
and for your agency
• Consider identifying 3-5 classroom courses –
launch a pilot on Blackboard
How Do We Adapt:

14. 14
THANK YOU for joining us today!
Contact information:
Jenny Roth
jennifer.roth@blackboard.com
703-395-6436