The presentation discusses the FAA's implementation of the learning management system Blackboard to provide online training. It overviews Blackboard's features and benefits, including cost savings, continuous learning, and ease of use. It details the FAA-wide rollout involving 10,000 users annually, integration with other systems, and development of policies and standards to govern Blackboard use. The goal is to supplement existing training tools with an enhanced online learning experience.

1. Innovating through Federal Aviation
Administration
Technology during
Challenging Economic
Times
Delivered by: Jeffrey Rohrlick
Date: June 26, 2012

2. Agenda
• FAA Training Tools Overview
• Blackboard Overview
• FAA Implementation Overview
• Q&A
FAA Blackboard Presentation Federal Aviation SL-2-BB
Administration

3. What does the FAA use for
Training?
• Plateau/SF
• Adobe Connect
• SharePoint
• Blackboard
FAA Blackboard Presentation Federal Aviation SL-3-BB
Administration

4. Overview
• A Course Management System (CMS) that allows
for instructional personnel to
develop, administer, and conduct activities for
learners in an online environment
• An all-in-one “template” for delivering online
content
• An online community of instructors and learners
• CMS market leader in higher education, K-12, and
Professional Education
FAA Blackboard Presentation Federal Aviation SL-4-BB
Administration

5. Why Blackboard at the FAA?
• Cost savings in era of tight budgets
• Blackboard offers a continuous, flexible
learning experience
– Existing FAA tools (eLMS, SharePoint) offer self-
paced learning
• FAA approach is to have Blackboard
supplement these tools to provide an
enhanced learning experience
FAA Blackboard Presentation Federal Aviation SL-5-BB
Administration

6. Why Instructors/Learners “like” eLearning
• It works (very reliable and robust)
• Easy to use (intuitive)
• Standard look and feel (common functions across
courses/schools)
• Reduces instructional administration tasks (e.g.,
grading, hand-outs)
• Many instructors and learners already know it
• Allows for “anytime learning”
(synchronous/asynchronous student/instructors communication
and collaboration)
• Flexible tool (Web-Enhanced, Hybrid, Full Distance Learning
(DL))
FAA Blackboard Presentation Federal Aviation SL-6-BB
Administration

7. How Does FAA Use Online Learning
Tools?
• Hybrid Training Programs
– Content Delivery (SCORM, html, etc.)
– Assessments (BB/QuestionMark)
– Assignments
– Asynchronous Tools (Discussion Boards)
FAA Blackboard Presentation Federal Aviation SL-7-BB
Administration

8. FAA Story Details
• FAA-Wide Initiative
– 10,000 users per year and growing
– Multiple Lines of Business
• FAA License:
– Blackboard Learn v9.1
– Community Engagement
• Integration
– eLMS
– QuestionMark Perception
– Adobe Connect (future)
FAA Blackboard Presentation Federal Aviation SL-8-BB
Administration

9. FAA Implementation Details
• Phase One – Pilot Deployment Phase
(through May 2011)
• Phase II – Full Blackboard 9.1 Production
System Deployment and Integration
(through May 2012)
• Phase III – Production System
Optimization, and On-going Support Phase
(May 2012-onward)
FAA Blackboard Presentation Federal Aviation SL-9-BB
Administration

10. System Integration Detail
• eLMS
– Single-Sign-On (SSO)
– Course Creation and Enrollment (Drop/Add)
– Completion Reporting (Grade Book)
FAA Blackboard Presentation Federal Aviation SL-10-BB
Administration

11. FAA Implementation Policies and
Procedures
• Policies (user creation, course
creation, etc.)
• Technical Standards (SCORM)
• Instructional Design Standards
• 508 Compliant
FAA Blackboard Presentation Federal Aviation SL-11-BB
Administration

12. Q&A
FAA Blackboard Presentation Federal Aviation SL-12-BB
Administration