This resume is for Roshni Sudhir, who has over 12 years of experience in sales, office coordination, and customer care. She currently works as a Procurement/Sales Coordinator for Vision Petro Service LLC in Dubai, where her responsibilities include purchasing materials and equipment for clients, managing suppliers and invoices, and handling sales reports and inventory. Previously she held similar roles supporting sales and handling customers at other Dubai and India-based companies. She has knowledge of ERP systems like Tally and seeks to leverage her skills and experience to contribute value to organizations.

1. RESUME
Roshni Sudhir. R
Dubai - U.A.E.
Cell: 052 619 4034
Email id: roshnimsa@yahoo.com
Endeavor:
 Leveraging through creative opportunity thus contributing in value to organizations and to
individual pursuits.
 Able to grasp quickly.
 Ability to complete given task efficiently & effectively.
 Result oriented achiever with good track record for identifying opportunities for accelerated
growth.
Professional summary:
 Total 12 years + of expertise in Sales, Office coordinator, Customer Care.
 Knowledge on ERP system and Tally.
 Proven track record of working with diverse and technical types of product ranges.
 Able to learn and apply quickly and effectively.
 Excellent customer service.
 Hard working, detail oriented, able to multi-task.
 Excellent Communication and Presentation skills
Educational Qualification:
 B.A. Economics from Calicut University, Kerala, India [ Degree Certificate attested].
 Computer Skills: Widows 95/98/XP/2000/MS Office.
Work Experience
Vision Petro Service LLC/ Selective Marine Services LLC, Dubai
Designation : Procurement/Sales Coordinator
Period : Feb 2014 – Till date.
Responsibilities :
Purchase general materials (such as Electrical, Mechanical, Safety, Hardware, Medical, etc.,) and
specialized equipment required by our clients and rigs.
1. Supplying general materials and specialized equipment or spares to Offshore / Onshore Oil Rigs,
Construction, Marine etc.,
2. Having a direct contact to our suppliers in different part of the world like, Singapore, China,
USA, Korea, India and Europe.
a. Receiving and assessing all requisitions coming from client and rigs.
b. Segregating the requisition as per the specification of equipment or material to be
purchase.

2. 3. Check which supplier can be invited for the tender.
4. Check quotation / availability / contract / terms of payment .
5. Present the list of quotation to the Procurement Manager and accordingly will recommend
which quotation can be used to purchase the required equipment.
6. Discuss and prepare proper quotation for the client and for the rigs will prepare the proper
Purchase
7. Order (Using Tally ERP 0.9) to supply the required equipment.
8. Coordinating with the client and update them until the delivery of the equipment or materials
they have ordered.
9. Coordinating with the supplier and monitor the delivery of the equipment or material
purchased.
10. Handle any problem or issue with regards to the supplier or client.
11. Handling Delivery Order (DO) and Invoice (INV) from the supplier.
12. Responsible for making Goods Receipt Note (RN) once the material received in our the
warehouse (Using Tally ERP 0.9)
13. Issue Delivery Order (DO) and Invoice (INV) to the client (Using Tally ERP 0.9).
14. Responsible to make sure that all the materials will reach to client on time and in good
conditions.
15. Handling and completing the set of Invoices from the supplier and submit it for approval of
payments.
16. Preparing the Payment Voucher, Purchase Bill Entry in the system and Cheque for supplier.
17. Responsible to make sure that the supplier receive their payment on time.
18. Follow up and contact client for their payment according to their approved credit facilities.
19. Responsible for making the Receipt Voucher and Payment Entry in the System.
20. Responsible to make sure that the client payment are all being deposited in the bank.
21. Handling and filling all the Documents with regards to VPS Invoices, Supplier Invoice,
Accounting Vouchers, VPS Quotations etc..
22. Preparing the monthly and annual inventory.
23. Maintaining of System Stock.
24. Submitting Weekly / Monthly / Year Sales Report and Inventory Report
Hepworth PME LLC, Dubai UAE
Designation : Sales Support Coordinator
Period : August 2009 – Feb 2014.
Responsibilities
1. Timely preparation of quotations in the ERP System.
2. Handles all big projects and governmental enquiries for quotations and order status
3. Supporting Sales Support Coordinator in generating non-standard quotations.

3. 4. Verify the price, quantity, discount in the quotation prior to sending it to customers to
ensure accurate information has been provided
5. Diligently follow up with the customers the quotations to convert it into sales order
Verify the price, quantity & discount in the purchase orders.
6. Sending enquiry to suppliers for special prices to be able to send a quotations with
concurrence of Sales Support Supervisor
7. Process the orders by booking in the system and submitting it to delivery team
Proactive coordination with other departments:
 Coordinate with credit control for release of material and ensure continuous
contact with customer in case of any issues
 Liaise with delivery team and logistics to ensure on time material delivery
 Coordinating with prequalification for arranging sample boards, compliance
statement and other technical submittal as required
 Sending requests to IT department for any new item code creation
Minimizes customer complaints, delays, rejections, discrepancies throughout the sales
process by following up with customers and internal departments regularly
8. Support the Customer Service in handling complaints by providing accurate information on
queries
9. Handling walk in customers for product selection and provision of prices for cash sales
10. Follow up on outstanding payments to customers as required.
11. Update the sales team on matters of importance to ensure that customer receives feedback
on issues
12. Updates & maintains accurate records of all product pricings
13. Periodical review of stock position and inform sales of any item shortage
14. Collects and provide competitor feedback to concerned channels
15. Prepares & completes submittals .
16. Serves as Oracle Super user to assist existing staff and train new joiners (Coordinators and
Sales Executives).
17. Perform other related duties as assigned from time to time
Ebee Soft, Calicut, India.
Designation : Office Coordinator.
Period : Dec 2007- April 2009
Focus Infosys, Bangalore, India.
Designation : Customer Care Representative.
Period : Nov 2004 – Oct 2007.
Heartland, Coimbatore, India.
Designation : BPO.
Period : March 2003 – Oct 2004.

4. Personal Details:
Full Name : Roshni Sudhir
Gender : Female
Marital Status : Married.
Husband’s Name : Mr. Sudhir Raghavan
Date of Birth : 22.10.1978
Nationality : Indian
Passport : L 1437836
Date of Issue : 15/04/2013
Date of Expiry : 14/04/2023
Visa Status : UAE Residence
Language Known : English, Hindi, Tamil & Malayalam.
References : Available upon request