Samantha Wilson
♦ 1116 SE Windstar Drive ♦ Lee’s Summit, Mo 64081 ♦ 816.803.1144 ♦ samantharayewilson@gmail.com ♦
Education:
Bachelor of Science- Dietetics & Nutrition, Minor-Psychology- May 2011
University of Central Missouri (UCM) Warrensburg, MO
Undergraduate Research: Effects of BMI on Self Image, Spring 2007
Nutrition Experience:
WIC Nutritionist, Truman Medical Centers WIC August 2014-present
♦ Conduct initial screening of patients for admission to the WIC program.
♦ Collect blood samples and perform anthropometric measurements.
♦ Provide nutritional education, guidance, and resources to WIC participants.
♦ Assess clients’ diet plans and nutritional risks faced by those clients.
♦ Plan, formulate and implement department-wide Nutrition Educational plan and WIC operations.
♦ Create, update and maintain correct and current WIC records and reports, in a timely manner.
♦ Take part in training programs, community outreach activities, seminars, and workshops.
Customer Service Experience:
Workers Compensation Claims Representative, ESIS May 2011 – August 2014
♦ Performed investigations in a timely and thorough manner to ensure accurate decisions on coverage, liability, and
damage issues affecting claim resolutions.
♦ Effectively negotiated with the insured and third-parties, listening carefully to their demands and using an objective
approach to resolve the claim fairly.
♦ Controlled file-related expenses through efficient utilization and monitoring of outside vendors.
♦ Managed existing workloads effectively to achieve quality and quantity production goals and provide superior
customer service.
♦ Participated in account reviews and presented the insured with recommendations for improving their loss ratio.
♦ Assisted in the training and development of claims personnel as needed.
Marketing/Promotional Experience:
Brand Ambassador (Promo Staff Source, June 2008 – July 2009/ Subcontractor through GC Marketing February 2009/
Major Brands December 2008 – July 2010/ Subcontractor through Attack Marketing July 2010 and March 2011)
Field Market Manager (Subcontractor through Attack Marketing May 2011)
♦ Marketed a brand, product or service on behalf of a business organization
♦ Implemented sales and marketing campaigns and provided feedback on sales opportunities in the marketplace
♦ Maintained consistent, clear and accurate records of all program activities
♦ Provided information about a brand, product or service through interaction with consumers
♦ Generated sales opportunities and built consumer preference of a brand name
Leadership Experience:
Executive Board Member New Member Educator, Alpha Sigma Alpha (UCM) January 2009 – January 2010
♦ Promoted the ethical and cultural development of new members and encouraged individual development and success
♦ Fostered an understanding of the organization, including the history, mission, purpose, and values
♦ Assisted first-year members in their transition to college life and all new members to the Greek community
♦ Supported chapter unity and sense of community within the larger UCM fraternity & sorority community
♦ Promoted involvement in community service and all-Greek/all-campus programming
♦ Served as Leadership Development Institute Chapter Representative, Alpha Sigma Alpha (UCM) July 2009
♦ Lead chapter members in learning the importance of leadership and personal development
Risk Management Chair, Alpha Sigma Alpha (UCM) January 2007 – January 2008
♦ Seek approval for event venues from headquarter office and provide safe environment for member events
♦ Construct participant waivers and inform members about crisis procedures
♦ Educate members on personal health and safety issues
Homecoming Chairperson, Alpha Sigma Alpha (UCM) September 2007 – November 2007
♦ Produced Homecoming programs and events and directed/coordinated Homecoming publicity
♦ Developed/coordinated resources in support of our candidate
Training Experience:
Nutrition Educator, Nutra-net October 2010 – 2011
New Employee Training Team, Esis May 2011- August 2014
Recruitment Coordinator, Gamma Chi, Alpha Sigma Alpha May 2008 – September 2008
Computer Skills/Social Networking:
Facebook Linked In Microsoft Word
Microsoft PowerPoint Microsoft Excel

-RESUME 2015-

  • 1.
    Samantha Wilson ♦ 1116SE Windstar Drive ♦ Lee’s Summit, Mo 64081 ♦ 816.803.1144 ♦ samantharayewilson@gmail.com ♦ Education: Bachelor of Science- Dietetics & Nutrition, Minor-Psychology- May 2011 University of Central Missouri (UCM) Warrensburg, MO Undergraduate Research: Effects of BMI on Self Image, Spring 2007 Nutrition Experience: WIC Nutritionist, Truman Medical Centers WIC August 2014-present ♦ Conduct initial screening of patients for admission to the WIC program. ♦ Collect blood samples and perform anthropometric measurements. ♦ Provide nutritional education, guidance, and resources to WIC participants. ♦ Assess clients’ diet plans and nutritional risks faced by those clients. ♦ Plan, formulate and implement department-wide Nutrition Educational plan and WIC operations. ♦ Create, update and maintain correct and current WIC records and reports, in a timely manner. ♦ Take part in training programs, community outreach activities, seminars, and workshops. Customer Service Experience: Workers Compensation Claims Representative, ESIS May 2011 – August 2014 ♦ Performed investigations in a timely and thorough manner to ensure accurate decisions on coverage, liability, and damage issues affecting claim resolutions. ♦ Effectively negotiated with the insured and third-parties, listening carefully to their demands and using an objective approach to resolve the claim fairly. ♦ Controlled file-related expenses through efficient utilization and monitoring of outside vendors. ♦ Managed existing workloads effectively to achieve quality and quantity production goals and provide superior customer service. ♦ Participated in account reviews and presented the insured with recommendations for improving their loss ratio. ♦ Assisted in the training and development of claims personnel as needed. Marketing/Promotional Experience: Brand Ambassador (Promo Staff Source, June 2008 – July 2009/ Subcontractor through GC Marketing February 2009/ Major Brands December 2008 – July 2010/ Subcontractor through Attack Marketing July 2010 and March 2011) Field Market Manager (Subcontractor through Attack Marketing May 2011) ♦ Marketed a brand, product or service on behalf of a business organization ♦ Implemented sales and marketing campaigns and provided feedback on sales opportunities in the marketplace ♦ Maintained consistent, clear and accurate records of all program activities ♦ Provided information about a brand, product or service through interaction with consumers ♦ Generated sales opportunities and built consumer preference of a brand name Leadership Experience: Executive Board Member New Member Educator, Alpha Sigma Alpha (UCM) January 2009 – January 2010 ♦ Promoted the ethical and cultural development of new members and encouraged individual development and success ♦ Fostered an understanding of the organization, including the history, mission, purpose, and values ♦ Assisted first-year members in their transition to college life and all new members to the Greek community ♦ Supported chapter unity and sense of community within the larger UCM fraternity & sorority community ♦ Promoted involvement in community service and all-Greek/all-campus programming ♦ Served as Leadership Development Institute Chapter Representative, Alpha Sigma Alpha (UCM) July 2009 ♦ Lead chapter members in learning the importance of leadership and personal development Risk Management Chair, Alpha Sigma Alpha (UCM) January 2007 – January 2008 ♦ Seek approval for event venues from headquarter office and provide safe environment for member events ♦ Construct participant waivers and inform members about crisis procedures ♦ Educate members on personal health and safety issues
  • 2.
    Homecoming Chairperson, AlphaSigma Alpha (UCM) September 2007 – November 2007 ♦ Produced Homecoming programs and events and directed/coordinated Homecoming publicity ♦ Developed/coordinated resources in support of our candidate Training Experience: Nutrition Educator, Nutra-net October 2010 – 2011 New Employee Training Team, Esis May 2011- August 2014 Recruitment Coordinator, Gamma Chi, Alpha Sigma Alpha May 2008 – September 2008 Computer Skills/Social Networking: Facebook Linked In Microsoft Word Microsoft PowerPoint Microsoft Excel