Robert Schout is an organizational management and policy expert with over 30 years of experience working with non-profits. He provides consulting, coaching, training, and retreat facilitation services. Some of his areas of expertise include organizational development, leadership training, conflict mediation, and diversity initiatives. He has trained over 12,000 professionals from 500 organizations in areas such as non-profit management, program development, and cross-cultural skills.

1. ROBERT J. SCHOUT, PRESIDENT
POWERSKILLS TRAINING & DEVELOPMENT, INC.
4224 Plaza Sonata Ph: 001-619-517-6299 Email: bob@yourpowerskills.com
Santa Fe, NM 87507 Facebook.com/yourpowerskills LinkedIn.com/Robert Schout
CAREER PROFILE
A Non-Profit Organizational Management and Policy Expert with over 30 years of experience in NPO Management,
Program Development, Executive Leadership Coaching, Board Development, Managerial and Employee
Training & Development, Organizational Development, Motivational Speaking, Mediation, and Strategic
Planning. Holding a graduate degree in Social Work/Organizational Management & Policy, with an additional
concentration in Clinical Social Work, and advanced studies in Spiritual Education & Enrichment and Pastoral
Studies. A value-based executive with a proven, exceptional track record of accomplishments in re-setting
organizational cultures, mediating the healing process of fractured work relationships and teams, facilitating the
expeditious and holistic growth of managers, training future leaders in resource mobilization-community based
marketing-volunteer program development-grant writing-board development, providing organizational-cultural-
personality-dynamic insights and guidance to executives, preparation of employees for leadership, facilitating planning
retreats, and engaging in strategic initiative consulting by helping organizations build and enhance mentoring-
coaching-telecommuting-diversity enhancement programs at wok. Creator and teacher of trademarked models for
leadership development including: The Leadership Star ™ for Leadership Development, B.A.S.K. ™ Model for
Professional Growth, The Resource Wheel™ for NPO’s, The Creation Cycle™ for Choice Transformation, and more.
Designer of managerial and executive competencies, managerial training curricula, and 360°competency evaluation
tools for NGO’s and government agencies. Provision of training to more than 12,000 professionals from over 500
organizations in 5 countries. Experience in cross-cultural work and international professional exchange programs.
Currently studying Portuguese language. Manuscripts in development: The Leadership Star and Forgiveness@Work.
SELECTED ACCOMPLISHMENTS
• Prepared over 3000 national service volunteers for work within local communities, combatting poverty
conditions, through the provision of comprehensive training in the areas of non-profit management, program
management, resource and grant development, volunteer and internship management, and cross-cultural
service delivery.
• Grant Review/Peer Review Specialist for various large city and state-wide grant application and review
processes in Illinois and Texas; reviewing grant applications for departments of public health, departments of
human services, and departments of mental health services. Plus proposal writing technical assistance to
New Mexico Dept of Health contractors.
• One of the lead facilitators for a state-wide Mentorship Program Training and Development for a governor’s
initiative in Texas
• Provision of executive-level coaching to Executive Directors, senior managers and Board-of-Directors
supporting their navigation of difficult situations and decision-making.
• Developed advanced knowledge of organizational culture, values-based organizational cultures, virtue-driven
management, cross-cultural/diversity-integration programs, human behavior in organizational environments,
leadership pathways programs and training seminars, psychological motivations of professionals at work,
emotional intelligence dynamics in the workplace, mentor-coaching workplace initiatives, tension/conflict
mediation-forgiveness-trust resets in the workplace.
• Successfully mediated long-standing divisive conflicts and facilitated the re-set of trust and relationships
between management and employee groups during organizational change and transition periods.
• Designed and facilitated dozens of developmental and emotionally-healing retreats for clients of non-profit
organizations with topics centered around addictions-recovery, HIV/AIDS/STD prevention and support,
relationship healing and enhancement, non-denominational spiritual growth.

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AREAS OF EXPERTISE
CONSULTING
• Organizational cultural assessment and strategic planning
• Project and program design and evaluation
• Design and evaluation of performance competency metrics
• Organizational cross-cultural and diversity-integration initiative program design
• Leadership and managerial professional development program design and implementation (re: Mentor
Programs, Coaching Programs, Training Programs)
COACHING AND MEDIATION
• Provision of managerial coaching to NPO’s in Santa Fe, NM centered upon:
o Understanding employment law, promoting team development, engaging in self and team
assessment of management-work-listening-learning styles, re-setting trust and relationship
interactions, and understanding EEO issues
• Provision of executive coaching centered to NPO Executive Directors focused upon:
o Executive leadership skill development, intense organizational conflict mediation and resolution,
dealing with difficult personalities and personnel corrective actions, formulating and re-setting
organizational infrastructures-systems-cultures, leadership style modulation, communication
transactions, cultural dynamic understanding, and personality factors at work
• Employee and managerial conflict mediation centered upon:
o Anger and tension de-escalation, trust and relationship re-sets, emotional and personality insights,
and employee group agreements
• Personal and professional life coaching centered upon:
o Gaining clarity around choice-awareness and decision-making, multi-level problem assessment and
solutions, value and virtue guidance, introspective personality drivers, and career planning
TEACHING & TRAINING SEMINARS
• CEU Instructor for New Mexico Highlands University School of Social Work, designing and delivering 14
courses for social service professionals. Topics included:
o Self-care for the Helping Professional, Ethics training, Understanding 12 Step Program Models,
Shedding Shame & Blame, Dealing with Sex Addiction and Counseling MSM, Integrating Spirituality
into Treatment, Utilizing Virtue and Value-Based Interventions during Client Treatment, Group Work
Skills, Life-Skills Education, Dealing with Grief and Loss, Helping Clients Recover from Religious
Abuse, Understanding Attachment Disorders, Understanding the Dynamics of Diversity, Power &
Privilege in Counseling Interactions, Tackling Co-Dependency Issues in Treatment.
• Curriculum developer for more than 40 NGO/government managerial course topics, 10 non-profit
administrative course topics, 10 mental health course topics; with delivery to more than 12,000 participants
• Adjunct lecturer at the University of Chicago – School of Social Service Administration. Teaching courses in:
o Ethics and Values, Leadership in Organizations, Clinical Case Management, Field Instruction, Team
Building, and Conflict Management in the Workplace.
• Member of national training team for the Corporation for National Service, through a partnership with
Education Northwest & Bank Street College of Education. Delivering multi-day training programs to
AmericorpsVISTA members; preparing them to create, manage and evaluate anti-poverty program initiatives
in communities throughout the U.S. Training programs focus on skill building in the areas of:
o Program and Project management, Cross-Cultural work, Resource and Funding Mobilization,
Volunteer Program Development, Community-Based Marketing, and Effective Supervisory
Relationships and Working Agreements
• Integration of experiential education techniques and activities into all training programs
• Integration of professional, inter-personal, and intra-personal insights and planning into all training programs
• Over 95% of the time received “above-average” to “excellent” scores on course in evaluations from business,
government and non-profit course participants

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RETREAT AND MEETING FACILITATION
• Design and facilitation of NPO Board Member retreats focused upon board team building, strategic planning,
conflict mediation and management, and resource development
• Design and facilitation of healing and support retreats for clients of various non-profit organizations focusing on
the topics of: healthy relationship development, virtue-guided choices, HIV/AIDS client emotional support,
addictions-recovery
COMMUNICATION AND CULTURE
• Communicate and interact respectfully and exceptionally with people of diverse cultural backgrounds
• Booklets available: Diversity Appreciation@Work; (Communication) Styles@Work
BUSINESS & WORK EXPERIENCE
President, Senior Training Facilitator, Coach, Consultant, Speaker 1998 – Present
PowerSkills Training & Development, Inc. (Santa Fe, NM)
• Presently managing a team of 6 independent training partners – under contract with PowerSkills – providing
professional development seminars to multi-national corporations, non-profit organizations, and US state and
federal agencies directly, and in partnership with other training companies. Personally providing executive
development training and coaching services to senior executives at 2 Fortune 1000 companies, as well as
facilitating the design and launch of competency-based performance evaluations and training seminars to
companies, government agencies and non-profit entities.
Facilitator/National Service Training Team Member
Education Northwest & Bank Street College of Education 1999-present
Teacher/CEU Instructor
New Mexico Highlands University 2010-present
Senior Partner, Consultant, Training Faciltator, Retreat Facilitator, Writer 2007-20012
SpiritExpressing, LLC (Santa Fe, NM)
• Design and provision of organizational development, administrative management training services, retreat
facilitation, and spiritual life coaching services to faith-based organizations across the U.S. Clients included:
Unity Churches, Buddhist Centers, Inter-Faith Organizations, Christian Churches, and GLBTQ Newspapers
(e.g., columns on “practical spirituality for daily living”)
Teacher/Adjunct Lecturer
University of Chicago - School of Social Service Administration 1997-2000
Team Administrator 1991 - 1998
Youth Guidance (Chicago, IL)
• Managed large multi-disciplinary team of professionals delivering school and community-based social,
creative arts, counseling and employment services to youth, young adults and families on the northwest area
of Chicago, serving clients representing more than 60 nationalities. Spearheaded school-business-
government partnership planning and program development. Collaborated and co-facilitated the launch of the
agency’s internship development program. Engaged in grant and fund development.
Social Worker/Group Worker 1985 - 1991
Chicago Youth Centers (Chicago, IL)
• Engaged in truancy/gang outreach and counseling efforts in inner-city, poverty neighborhoods of Chicago.
Designed and facilitated support groups, alternative activity groups, probation counseling programs, and
school-court-community partnership programs.

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EDUCATION
MSW/MA - Major in Social Work/Organizational Management & Policy 1991
Jane Addams School of Social Work (Chicago, IL)
BSW/BA - Major in Social Work and Psychology 1985
Loyola University (Chicago, IL)
Additional course work completed in the area of Spiritual Education & Enrichment Studies 1997-2003
Loyola Institute for Pastoral Studies (Chicago, IL) and at Unity School of Spiritual Studies (Lees Summit, MO)
Additional course work completed in the areas of Management and Org. Development 1994-2002
Various Professional Associations (e.g., HR, NASW, ASTD, etc.) across the U.S.
REFERENCES
Business, government and non-profit references attesting to professional expertise in all areas listed herein are
available for upon request. Pharmaceutical industry and airline industry client references are unavailable due to
confidentiality agreements. Lists of Bob’s international and local volunteer, social-giving experience are available.