The document discusses potential solutions to pain points small businesses face regarding customer acquisition, activation, retention, and monetization. It proposes strategies for Ripl, a marketing app, to address these issues such as demonstrating marketing value, simplifying the process, increasing engagement through contests and industry-specific content, and lowering payment barriers. The goal is to increase downloads to 500k and pursue an acquisition by Facebook, leveraging synergies between the platforms.
4. Pain Point 1
Acquiring Customers
Many small businesses don’t understand the value of
marketing, which results in a lack of marketing
budget and/or activity.
7. Greater Acquisition
Communicate the Value in Paid Media
• Features:
• 200+ Premium design templates
• Add your logo to any post
• Schedule posts to send later
• Benefits:
• Make Eye-Catching Videos for Social Media
• Create animated videos and share them on Facebook, Instagram, and Twitter with one tap
• A marketing team in your pocket
• Needs:
• Get more followers
• Impress your customers/look professional
• Make more sales
8. Pain Point 2
Activating Customers
Many small businesses that understand that marketing
is valuable still see it as difficult, if not intimidating, to
create, communicate, deliver, and exchange value.
10. Greater Activation
Show the Value in the Ripl App
• Small businesses understand sales
• The exchange is simple
• The ROI is easy to measure
• Make marketing simple for small businesses
• Connect Ripl to POS software
• Display sales relative to engagement over time in Ripl
11. Pain Point 3
Keeping Customers
Just because it’s downloaded doesn’t mean customers
are using the app
13. Greater Usage
• Use social proof with case studies of other’s success in their industry for
targeted ads
• Allow users to select their industry and get industry specific templates
• Curate content for design ideas
• Enable individuals to create templates using a Ripl API
• Create contests for different goals like usage or design for advertising credits
• Make it easier for customers to see which posts have been most effective
• Make Ripl THE app for content creation (collages, memes, slideshows, gifs,
videos with added text and pictures) and value measurement
16. Greater Up-Sell
Pay to create Pay to post
• Let customers design content
with premium features up to
posting
• Give customers the option
before posting to pay a one time
fee for just that post or to
subscribe.
• Square uses this model for their
marketing
17. Pain Point 4
Facebook earned media is a thing of the past; it’s now
pay to play. Therefore, less small businesses will create
content because of pain point 1.
19. Greater Downloads
• Obtaining far more downloads means going from a pure B2B model
to a B2B and B2C model.
• Ripl needs to capture the average social media user.
20. Exit Strategy
• Aim for Facebook acquisition
• Facebook has made 67 acquisitions
• Have a large user base
• Whatsapp sold for 19 billion without any revenue
• aim for 1 million downloads
• Have intellectual property
• patents are a plus
• Focus on Facebook and Instagram synergies
Small businesses that see no value in marketing are not being acquired by Ripl and small businesses that see little value are perhaps being acquired but probably not activated.