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Ringing the changes:
  transforming teams and
        technologies


        AULIC Summer conference 2012

Digital media: supporting teaching and learning


  Zak Mensah / JISC Digital Media
  @zakmensah / @jiscdigital
• Photo of me
In what context is using digital media
An appropriate response to the
challenges of teaching and learning?

Let's investigate some key scenarios
What DOESN'T digital affect?
Interaction Points
book search, journal search, author
search, How to use a resource, renew
book, ...

pay book fine, meet
  colleagues, discovery, get in touch,
complain
New digital opportunities
       Digital spaces
           Social
          Barriers
       Opportunities
#Digital services
We have all these tools and
technologies at our disposal yet our
ability to make sense of it all is still in its
infancy.

How can I put things out of social
networks? does Google maps tell me
which is the most beautiful route?
# You are not your user
What are they asking for?
  Access
  Blackboard, printing and photocopying, access to
  electronic library resources
  These are the services with average levels of
  satisfaction. 58% rated Blackboard either excellent or
  good, 48% rated printing and photocopying satisfactory
  or poor. There has been a dip in the satisfaction ratings
  for electronic library resources, with only 61% of
  responses rating it excellent or good compared to nearly
  80% in 2009. p6 of survey

Collaboration
  Spaces
  Discovery
  Social *
#Data led
Tony Bates
Issues as user searching for works
https://www.gov.uk/designprinciples#t
  hird




 https://www.gov.uk/designprinciples#third
User needs

Do     Review     Iterate
Measure impact
Why ask why?
•   "Why?" is the most important question, not asked nearly enough.
    Hint: "Because I said so," is not a valid answer.Why does it work this way?
•   Why is that our goal?
•   Why did you say no?
•   Why are we treating people differently?
•   Why is this our policy?
•   Why don't we enter this market?
•   Why did you change your mind?
•   Why are we having this meeting?
•   Why not?
•

    http://sethgodin.typepad.com/seths_blog/2012/05/why-ask-why.html
#fix pinch points
Student Survey : IT Services
              2012
Library online system needs better
  interface, more access to eBooks and
  have an alerts system p26
• 3-s2.0-B9780750656672500008-main.pdf
#Filter
#Communication
Sharing
 Comment
 Discovery
 Discussion
Digital Media uses
Communication - how can i help via skype,
gather insights

Support - demonstrate and illustrate via
screencasts, FAQs

Discovery - digital tours in multiple languages,
rare works, common works,
Content - audio, video collections, open
collections?
Pedagogical uses for video
...we need to rethink the stories we tell about socio-
   technical change and the future of education. We
   need to reclaim the right of educators, students
   and communities to challenge the orthodox future
   we are being sold, and to imagine and build viable
   alternatives. Only by rewriting the stories we tell
   ourselves about the relationship between
   education, technology and social change we
   ensure that schools are really equipped to prepare
   all of their students for the future.
   - Keri Facer, "Learning Futures"
Ringing the changes: transforming teams and technologies

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Ringing the changes: transforming teams and technologies

  • 1. Ringing the changes: transforming teams and technologies AULIC Summer conference 2012 Digital media: supporting teaching and learning Zak Mensah / JISC Digital Media @zakmensah / @jiscdigital
  • 3. In what context is using digital media An appropriate response to the challenges of teaching and learning? Let's investigate some key scenarios
  • 4.
  • 5.
  • 7. Interaction Points book search, journal search, author search, How to use a resource, renew book, ... pay book fine, meet colleagues, discovery, get in touch, complain
  • 8. New digital opportunities Digital spaces Social Barriers Opportunities
  • 10. We have all these tools and technologies at our disposal yet our ability to make sense of it all is still in its infancy. How can I put things out of social networks? does Google maps tell me which is the most beautiful route?
  • 11. # You are not your user
  • 12. What are they asking for? Access Blackboard, printing and photocopying, access to electronic library resources These are the services with average levels of satisfaction. 58% rated Blackboard either excellent or good, 48% rated printing and photocopying satisfactory or poor. There has been a dip in the satisfaction ratings for electronic library resources, with only 61% of responses rating it excellent or good compared to nearly 80% in 2009. p6 of survey Collaboration Spaces Discovery Social *
  • 13.
  • 14.
  • 16. Tony Bates Issues as user searching for works
  • 17. https://www.gov.uk/designprinciples#t hird https://www.gov.uk/designprinciples#third
  • 18. User needs Do Review Iterate
  • 20. Why ask why? • "Why?" is the most important question, not asked nearly enough. Hint: "Because I said so," is not a valid answer.Why does it work this way? • Why is that our goal? • Why did you say no? • Why are we treating people differently? • Why is this our policy? • Why don't we enter this market? • Why did you change your mind? • Why are we having this meeting? • Why not? • http://sethgodin.typepad.com/seths_blog/2012/05/why-ask-why.html
  • 22. Student Survey : IT Services 2012 Library online system needs better interface, more access to eBooks and have an alerts system p26
  • 27. Communication - how can i help via skype, gather insights Support - demonstrate and illustrate via screencasts, FAQs Discovery - digital tours in multiple languages, rare works, common works, Content - audio, video collections, open collections?
  • 29. ...we need to rethink the stories we tell about socio- technical change and the future of education. We need to reclaim the right of educators, students and communities to challenge the orthodox future we are being sold, and to imagine and build viable alternatives. Only by rewriting the stories we tell ourselves about the relationship between education, technology and social change we ensure that schools are really equipped to prepare all of their students for the future. - Keri Facer, "Learning Futures"

Editor's Notes

  1. AULIC Summer conference 2012Ringing the changes: transforming teams and technologiesDigital media: supporting teaching and learningZak MensahJISC Digital Media
  2. 24/7 demands1 to many relationshipcost cutting everywhereduplicationnot data lead
  3. Bath spa, Bath University, UWE and University of Bristol – AULIC libraries
  4. See https://www.gov.uk/designprinciples#eighth
  5. http://www.bris.ac.uk/it-services/survey/student2012
  6. http://www.bris.ac.uk/it-services/survey/student2012
  7. Graphic credit: http://thenounproject.com/noun/magnifying-glass/#icon-No95
  8. https://www.gov.uk/designprinciples#third
  9. 1,117 responses were received, roughly a 25% decrease compared to the 2009 survey.
  10. Now that is not a user friendly naming convention for a book
  11. Used with permission by http://www.flickr.com/photos/cmt2779/2054181548/in/photostream/
  12. http://www.tonybates.ca/2012/03/10/pedagogical-roles-for-video-in-online-learning/
  13. http://www.jiscdigitalmedia.ac.uk/