The document is a resume for Nguyen Phan. It summarizes their work experience in marketing, sales, and business development over the past 5 years. Their most recent role was as a Workspace Solution Specialist at AAA Business Supplies & Interiors where they organized email marketing, provided business solutions to customers, and helped grow the company. They also have experience as a Business Development Intern at ITL and independently owning an Amway business. Their education includes a Bachelor's degree in Marketing from San Francisco State University.

1. Nguyen Phan ! ! ! ! !
1140 Holloway ave ● San Francisco, CA 94132 ● Phone: 415-690-6507 ● E-Mail: rphan1506@gmail.com
Objective
To utilize my educational knowledge and the past experience in marketing, and sales to further company’s
growth and success
Key Skills
• Well-organized, attention to detail and ability to prioritize workload in fast pace environment
• Ability to multi-task and meet deadlines in high pressure situation as what I have learned when working
with AAA and interning at ITL (logistic company)
• Ability to be comfortable making cold calls since working with AAA Business (900 calls/ month) and
BWW team
• Excellent communication skills in order to identify people needs to not only offer valuable solutions but
also establish strong and loyal relationships
• Quick learner, outgoing personality, easy to adapt to the new environment
• Self motivated and confident in making independent decisions through leading a group of 25-30
members, who were involved in the BWW team
• Involved and spent a lot of time in B2C when started my first selling job
Experience
AAA Business Supplies & Interiors- San Francisco, California 10/2015
Workspace Solution Specialist
• Organizing content to create email marketing to blast out to the current customers base
• Providing effective business solutions by collecting customer information and analyzing customer
needs while making them feel like having normal conversations
• Make flyers, email and speak to professors at SFSU to recruit for AAA prior Fall Career fair 2015
• Closing my first account (Tech shop) within the first 30 days of the selling period
• Constantly making changes and improvements in various ways of approaching decision makers from
field prospect to exploit other tools online like LinkedIn, and data.com
• Create a more effective working environment by offering toys, stretch balls, and other games
• Facilitating innovative solutions and excellent service for new and existing customers
• Ensuring affordable and meaningful differentiation of AAA Business Supplies & Interiors products and
services
• Collaborating with customers and vendors with integrity and supporting company environmental efforts

2. ITL- Indo Trans Logistics- Ho Chi Minh, Vietnam 9/2013-12/2013
Business Development Intern
• Assist in meeting and greeting clients with business development managers, checked up with clients
regularly to make sure every shipment goes with the schedule
• Read, and double-checks every order information before shipment to avoid surcharges
• Follow up with clients to report tracking locations of the shipment and to ensure that they get the best
customer service
• Run ITL’s online social networking sites for two months
Independent Business Owner with Amway Co-operation 1/2011-7/2012
• Cooperate teamwork well through Amway business
• Work with more than 50 people; report performance, train new people
• Make cold calling to convert prospects into active customers
• Increase business volume by distributing skin care and cosmetic products in the US and Vietnam
• Certified to use SAM- Skin Analysis Machine, which made by Artistry, to analyze skin conditions
• Involve regularly in public speaking skills
Education
San Francisco State University
San Francisco, CA
• Bachelor of Business Administration
Marketing
Graduated: 8/2015
GPA: 3.11/4.0
Foothill College
Los Altos Hills, CA
• Associate of Art Degree in Business
Administration
Graduated: 6/2013
GPA: 3.0/4.0
Relevant Coursework
• Seminar Environment Business
• Seminar Business Policy Strategy Management
• Digital Marketing
• Advertising Theory
• Retails Management
• Learning HTML & CSS
Computer Skills
• Microsoft Word, Excel, PowerPoint
• Outlook, Access and Prezi
• CRM software- Act
• Office Supplies ordering system- DDMS
Languages
• English
• Vietnamese-native speaker
2