Aaron Pape has over 18 years of experience in various roles including accounting, customer service, sales, and project management. He is skilled at quickly learning new systems and software. Currently he works as an administrator handling reporting, research, and error reports. Previously he managed payroll accounts and received recognition for his customer service. He has held several managerial roles where he supervised teams and successfully brought products from concept to launch.

1. Aaron T Pape
64 Elswick Street
North Dartmouth, MA 02747
(303) 517-1370 | aaronpape77@gmail.com
www.linkedin.com/in/aaronpape
Summary Statement
I have over 18 years combined experience in accounting, customer service, technical support, product training,
product management, trade-show management, department management, sales and social marketing, for the
boating and other industries. I learn at a very rapid pace and would very much like to learn all I can about a
company’s mechanisms, thereby working my way up to become more valuable to the company as time goes on.
Experience
Great-West Financial, Greenwood Village, CO July 2015 – Present
Responsibilities
• As administrator for the Special Services Department, my primary duties include monthly and quarterly
reporting, as well as research and handling of daily, weekly and monthly error reports
• I assist with a wide range of miscellaneous tasks and projects, including insurance forms, mailings, and
anything that is needed at the time.
Accomplishments
• Even though I am not from the financial/retirement industry, I have quickly established a reputation for being
able to learn difficult tasks and systems very quickly, efficiently and accurately.
• I have the capacity to handle abstract and moderate tasks; but at the same time, I am also willing to complete
relatively simple and repetitive tasks as requested.
ADP TotalSource, Aurora, CO February 2015 – June 2015
Responsibilities
• As a Payroll Service Representative, I managed payroll & HR admins for specific clients
• Towards the end of my tenure at this position, I had over 60 clients, for which I managed payroll-related tasks
via e-mail and phone.
• I quickly learned many different systems and software programs to perform my tasks - learning new software is
one of my biggest strengths.
Accomplishments
• I received accolades from many of my clients on the quality of my service and my willingness to go the extra
mile to help them.
• I was a team player; I both gave and received many company recognitions (known as “Bravos”) from both my
colleagues and supervisors.
Sabbatical, Highlands Ranch, CO September 2013 – January 2015
Due to company downsizing, my position was eliminated. I decided to treat this as an opportunity to help raise and
bond with my now two-year-old son, as well as obtain my Real Estate Broker License.
Navionics Inc, Wareham, MA/Highlands Ranch, CO July 2001 – September 2013
Sourcing Manager April 2012 – September 2013
Responsibilities:
• I successfully managed a team of up to 5 employees in Massachusetts remotely from Colorado
• I was able to establish lasting relationships with clients
Accomplishments:
• The department for which I was directly responsible, New Source Development - Americas, met or
exceeded its goals consistently under my supervision
• I was successful in maintaining a positive work environment, improving and maintaining employee morale

2. Product Manager/Special Projects April 2008 – April 2012
Responsibilities:
• I successfully supervised a team of up to 30 employees in India
• The bulk of my tasks mainly included competitive product analyses, market research, product improvement,
technical spec writing, production roadmap, field testing, and training.
Accomplishments:
• I brought several currently-popular products through every stage from concept to launch
• My experience allowed me to use market knowledge to redesign existing products based on customer
feedback and market needs/wants
• Both accomplishments above directly contributed to measurable revenue growth for the company
Sales Manager - Inside and Outside April 2005 – April 2008
Responsibilities:
• I was territory manager for New York and New England sales territories
• I also managed Utah, Idaho, Arizona, New Mexico, Tennessee, Caribbean, Central and South America
sales territories over the phone from the office
• I provided sales support for both dealers and other company sales reps
• I attended and worked many marine trade shows in the USA and Canada
Accomplishments:
• I excelled at building and maintaining strong relationships with territory dealers. The backbone of my
success was made up of extensive product knowledge, an amiable personality, and a genuine concern for
the needs of the customer.
New Source Development Analyst April 2004 – April 2005
Responsibilities:
• I was one of the associates who spearheaded the creation of the New Source Development Department,
which specialized in collecting, organizing, and maintaining new map data to be used within Navionics
mapping products
Accomplishments:
• I managed to exceed all assigned data sourcing goals, resulting in the creation of new and successful
products which are still on the market today
Customer Service Representative July 2001 – April 2004
Responsibilities:
• I provided customer service and technical support to end-users and dealers via telephone and e-mail
• Managed customer database using proprietary database and accounting software programs
• Attended 10+ trade shows per year
Accomplishments:
• Due to my tendency to be clear, concise, and to-the-point, as well as my professional writing style, I was
tasked with 100% of customer e-mails and dealer service calls.
Education, Professional Development and Training
• PSI Broker National and State Exams Passed on 1st
Attempt with 92% and 90% respectively - 168 Credit
Hours Completed - Kaplan University – Denver, CO - 2014
• Associate of Arts in IT, Major - Information Technology, University of Phoenix - Phoenix, AZ - 2010
• Two-Day Sales Boot Camp, NextLevel, Inc. - Boston, MA - 2008
• Business Diploma with Accounting Specialty, Major - Accounting, Kinyon-Campbell Business School - New
Bedford, MA - 1997
Professional Characteristics and Skills
• Excellent communication and rapport-building skills
• Proficient in various project management software applications
• Microsoft Office proficient
• Global business and personal travel experience
• Willingness to learn new tasks and continue education
• Company loyalty and commitment