This document summarizes a panel discussion on transitioning to the cloud and implications for reliability, redundancy, and recoverability. The panel discusses common cloud projects like web applications and backup. Managing complexity, automation, and portability between clouds are key challenges. RightScale and Zmanda present cloud management platforms to automate provisioning and backup across multiple cloud vendors. Customers need skills in cloud application architectures and automation to benefit from cloud offerings.

1. Transitioning to the Cloud Implications for Reliability, Redundancy & Recoverability July 23, 2009

2. Your Panel Today Moderator Dave Nielsen Founder, CloudCamp & Principal, Platform D Speaker Michael Crandell Founder & CEO RightScale Speaker Chander Kant Founder & CEO Zmanda Answering Live Q&A… Hunter Williams – Sr. Account Manager, RightScale Daniel Howard – Sr. Account Manager, RightScale Paddy Sreenivasan – VP Engineering, Zmanda

3. Agenda Welcome Introduction to Cloud Computing Introduction to the Storage Cloud Panel Questions Live Q&A Please use the Question panel in GoToWebinar to ask questions at any time!

5. Half a million servers launched

7. $$ 6 6

8. Classic IT Problem Infrastructure Cost $ You just lost customers Predicted Demand Large Capital Expenditure Opportunity Cost Traditional Hardware Actual Demand time

9. Solution: Managed Cloud Infrastructure Cost $ On Demand Provisioning Predicted Demand Actual Demand Automated Scaling time

10. Cloud Models RightScale

11. Cloud Management Drivers Manage complexity Automate systems Fast onramp  Deployment expertise  Cloud portability

12. Cloud Management System WEB SITE GRID Cloud Applications EXPERTISE SERVICES AUTOMATION ARCHITECTURE CLOUD-READY SOLUTIONS RIGHTSCRIPTS RightScale MYSQL MGR Amazon Rackspace GoGrid Eucalyptus VMWare

13. Zmanda Worldwide Leader in Open Source Backup 500,000+ Protected Systems Open Source. Open APIs. Open Formats. Smashes traditional backup business model Cloud Backup Specialist

14. Storage Cloud 101 Unlimited storage available over the internet On-demand and Elastic Over-provisioning: A thing of the past Web services interface (REST,SOAP) Other protocols can be built on top of these Cost typically based on actual storage and bandwidth used Off-site Ideal for Secondary and Tertiary Storage Amazon S3 is the market leader

15. Moving to the Cloud: Storage Considerations Locking up your backup data in proprietary formats (including proprietary clouds) comes with a HUGE cost. Robustness Scalability Cost Flexibility Location of Application Binaries

16. Backup to CloudCloud as Secondary Storage

17. Backup to CloudCloud as Tertiary Storage

18. Backup to CloudMultiple Clouds

19. Why Backup to Cloud? No capital expenses. Reduce infrastructure management tasks Faster recovery from offsite backups Geographic accessibility More efficiency and reliability for SMB customers Multiple cloud vendors to improve reliability Backup data available in the cloud for additional analysis such as e-discovery

20. Compute Cloud Business Intelligence E-Discovery Data Mining Storage Cloud SharePoint Server MS SQL Server On Premises Protect and Play

21. Panel Questions What are the most common projects your customers are taking to the cloud? What is the most significant hurdle you see customers managing in their move to the cloud? What are the short- to mid-term technology milestones that IT managers should look out for as they plan migration to the cloud? What IT skills does a customer need to use your cloud offering? Take us through your on-ramping to the cloud.

22. Q&A Sign up for free trial with RightScale at www.RightScale.com Contact Zmanda to discuss your cloud backup needs Visit Zmanda.com/blogs for best practices on cloud backup View Webinar recordings: RightScale.com/Webinars www.RightScale.com sales@rightscale.com (866) 720-0208 Twitter: @RightScale www.Zmanda.com zsales@zmanda.com (888) 496-2632 Twitter: @chanderkant www.PlatformD.com dave@platformd.com (415) 531-6674 Twitter: @davenielsen

23. Additional Slides

24. RightScale Architecture Community Customers Web-based Cloud Management Environment * Management Dashboard * User Permissions * Lifecycle Support Cloud Ready ServerTemplate Libraries APIs * Functionality * Customization Customer Library RightScale Library Partner Library Professional Services Partners Automation Engine * Rules * Policies Multi-Cloud Engine * Monitoring * Alerts Cloud Infrastructure

26. Globalreach for services is needed (Europe, USA, Asia)

27. Big nameclientsdemandcarrier-gradereliability

28. Full 24/7, 365 supportexpectations to us and us to ourvendors

30. Repeatable, ”clean-room” design promotesstability and process

32. Example Use Cases Media – social networking site Web 2.0: Rails, MySQL Challenge: scalability, agile deployment, automation Cloud payoff: quick on-ramp, responsive to flash crowds, easy to clone for other projects Software – version update site Parallel updates for thousands of installations Challenge: servicing frequent update efficiently Cloud payoff: scalability for speed, cost-savings

33. Technology / SI Partners

34. Job Producer InputQueue ResultQueue Grid Workers Job Consumer Batch Processing / Grid Computing Scientific Research Insurance Fraud Detection Media Backend Processing 29 29

36. Cloud-Ready Architectures

37. Control & Transparency

38. Deployment-level Management 30 30 7

40. More than just launching an instance

41. Complete system architecture

42. Auto configuration into cohesive resilient cluster

44. Flexible

45. Automated

46. PredictableRun-time mgmnt Configuration Server Template Packages Operating System Cloud API Virtual machine Hardware

47. Cloud Backup: Zmanda Products Amanda Enterprise with Amazon S3 Option Zmanda Cloud Backup (Windows Server Backup) Zmanda Recovery Manager for MySQL

48. Amanda: Backup Datacenter to Cloud

49. Q&A Sign up for free trial with RightScale at www.RightScale.com Contact Zmanda to discuss your cloud backup needs Visit Zmanda.com/blogs for best practices on cloud backup View Webinar recordings: RightScale.com/Webinars www.RightScale.com sales@rightscale.com (866) 720-0208 Twitter: @RightScale www.Zmanda.com zsales@zmanda.com (888) 496-2632 Twitter: @chanderkant www.PlatformD.com dave@platformd.com (415) 531-6674 Twitter: @davenielsen