The document outlines a set of features including 10 built-in integration cloud service plug-ins designed for various functionalities like communications, alerts, and monitoring. It emphasizes a proactive and responsive approach to deployment and management, specifically mentioning Google Cloud resources. Overall, it highlights collaboration tools and reporting dashboards relevant to IT service management.

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11. 10
Built-In Integration Cloud Service Plug-Ins
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12. Reactive Responsive PreventativeProactive

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16. CI/CD
Communications
Ticketing / ITSM / CMDB
Alerts & Monitoring
Reporting / Dashboards
Collaboration

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29. Google Cloud
Deployment
Manager

30. DNS
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