Richard W. Chiou has over 15 years of experience in procurement and contract administration in both the public and private sectors. He is currently a Principal Contract Administrator at Los Angeles County Metropolitan Transportation Authority where he oversees contract negotiations and administration. Previously he held contract management roles at Southern California Edison and Metrolink. He has a Bachelor's degree in International Business and holds certifications as a Certified Professional in Supply Management, Certified Purchasing Manager, and Accredited Purchasing Practitioner.

1. RICHARD W. CHIOU, CPSM, C.P.M., A.P.P.
Telephone: (626) 513-5803 E-mail: rwchiu125@yahoo.com
www.linkedin.com/in/RichardWChiou
SUMMARY OF QUALIFICATIONS:
• Knowledge of and experience with standard purchasing practices and policies, principles of
financial analysis, activity-based costing, contract terms and condition, negotiation, and
supply chain methodology.
• Procurement experiences in both private (electrical, automotive, entertainment, and media)
and public sectors (municipal, utilities, and public transportation). Over 15 years of
experiences interacting with state, local and federal regulatory agencies.
• Outstanding skills in establishing positive working relationships with suppliers and customers
from all levels of personnel, leading cross-functional project teams, as well as resolving
conflicts and applying proper influence and ethics to motivate stakeholders to reach
common goal while providing exceptional service to internal and external customers.
• Quick learning skills – able to understand business requirements, prioritize, and effectively
manage multiple tasks/projects in short period of time.
• Excellent oral and written communication skills – experiences in giving oral presentations
and negotiating support requirements.
• Ability to employ category management, project management, and change management
techniques to effectively deliver strategic sourcing initiative objectives that contribute
towards organizational goals.
• Ability to assess and manage risk, accurately analyze information, consider multiple
variables, and make strategic decisions regarding complex and competitive program scope,
impact, policy, development, and implementation to ensure organizational success.
• Independent self-starter and able to organize resources to accomplish ambiguous tasks.
• Ability to effectively manage stress and engage in continuous learning
• Capable of taking initiative to develop effective approaches and accountability for results.
• Conducted negotiations with suppliers that resulted in significant cost savings (over 5 million
dollars) for the employers.
• Ability to apply project management principles, including project scoping and planning,
project team mobilization, and driving projects to completion with sensitivity to competing
business needs and resources.
• Ability to conduct benchmarking and measure category performance along many different
dimensions such as cost, quality, risk, and other operating processes, as well as staying
current with relevant technology and innovation.
• Strong computer skills – proficient in most PC software and applications, including MS
Office Suite (Word, Excel, PowerPoint, Access, Visio, Outlook, and Project), Lotus Notes,
web design, Crystal Reports, Abode Photoshop, Novell Groupwise, Bank of America Card
Administrator Program, InfoSpan 2.4, Lawson, and Fast Track as well as user experiences
in major financial systems such as SAP, Oracle, and JDEdwards OneWorld.
• Ability to implement, maintain, and support a safety conscious work environment by
following safety protocols and safe work practices.
• Plan, organize, and monitor the work of a contract administration unit.
• Perform complex professional services and heavy construction contract administration work.
• Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts,
and budgets.
• Analyze situations, identify problems, and recommend solutions.
• Skillful in exercising judgment and creativity in making decisions.
Richard W. Chiou 12/22/15Page 1

2. WORK HISTORY:
LOS ANGELES COUNTY METROPOLITAN TRANSPORTATION AUTHORITY
(Los Angeles, CA) 12/15-Present
Position: Principal Contract Administrator – Transportation Agency
Duties:
• Category experience in the following areas: Professional Services (Engineering, IT,
Government Relations, Environmental, HR), Facility Maintenance Services, Consulting
Services (ADA Compliance, Fare Feasibility Studies), TAP Program, Contracted Bus
Services, Surveillance Systems, Medical Clinic Services, and Translation Services.
• Oversees subordinate staff in the negotiation, daily administration, and review of contracts
for professional, support, and technical engineering projects and systems to ensure
conformance with Metro procedures, specifications, and applicable regulations.
• Supervises subordinate staff.
• Oversees, reviews and comments on Request for Proposals (RFPs) packages and
approves final packages for advertising, printing, and distribution.
• Initiates action to resolve problems with consultants and other professional service firms;
provides guidance in negotiating claims; reviews, monitors, and plans the acquisition of
equipment and materials and selecting construction contractors.
• Provides business advisement to Project Management on upcoming and current
solicitations and contracts.
• Provides guidance with other RFPs and Invitation for Bids (IFB) team members to answer
questions and correct errors and/or inconsistencies.
• Attends progress meetings to review contract issues, set payment schedules, and make
adjustments to contract administration.
• Assists in developing claim strategies designed to minimize damage assessment and effect
on schedules.
• Briefs management on assigned projects and give oral presentations as applicable.
• Communicates and implements safety rules, policies, and procedures in support of the
agency's safety vision and goals; and maintains accountability for the safety performance of
all subordinate employees.
• Contributes to ensuring that the EEO policies and programs of Metro are carried out.
SOUTHERN CALIFORNIA EDISON (Rosemead, CA) 07/15-12/15
Position: Contract Manager – Electric Utilities
Duties:
• Category experience in the following areas: Professional Services (Engineering, IT,
Marketing/Branding), Graphics Production, Audio/Visual Production and Services, Customer
Service, Cash Management Process, Promotional Items, Catering Services, Uniforms,
Laundry Services, Industrial Products/Equipment, Data Breach Services, and Travel
Services.
• Responsible for representing the Company as a primary contact in transactions involving the
purchase, lease, or licensing of: materials, supplies, services, technology, and/or equipment.
Utilize tools such as Request for Information (RFI), Request for Quote (RFQ), and Request
for Proposal (RFP).
• Ensured company and suppliers meet contractual obligations.
• Worked directly with various suppliers at all levels to maintain effective supplier
relationships.
• Managed the development, monitoring, and implementation of supplier performance goals
related to cost, quality and service-related functions
Richard W. Chiou 12/22/15Page 2

3. • Determined the appropriate buying strategy to maximize the potential value to be received
from the supplier.
• Researched and understood existing market conditions and the relationship to the
materials/services being provided.
• Managed the competitive solicitation, supplier selection, development of contracts, contract
language, and associated terms and conditions to ensure appropriate risk mitigation.
• Developed and implemented supply chain strategies and business processes to meet
Company, department, and organizational unit goals and objectives.
SOUTHERN CALIFORNIA EDISON (Rosemead, CA) 03/11-07/15
Position: Procurement Agent – Electric Utilities
Duties:
• Category experience in the following areas: Professional Services (Engineering, IT,
Marketing/Branding), Graphics Production, Audio/Visual Production and Services, Customer
Service, Cash Management Process, Promotional Items, Catering Services, Uniforms,
Laundry Services, Industrial Products/Equipment, Data Breach Services, and Travel
Services.
• Responsible for representing the Company as a primary contact in transactions involving the
purchase, lease, or licensing of: materials, supplies, services, technology, and/or equipment,
utilizing RFx.
• Interfaced and collaborated with clients, peers, department personnel, and all levels of
management to develop solutions and ensure stakeholder buy-in.
• Participated in and directed the development, negotiation, and procurement of complex
purchase orders, change orders, requests for proposals, service level agreements/metrics
and contracts.
• Negotiated amendments to contracts/agreements as required. Interpreted contract
provisions and resolved disputes.
• Conducted technical and commercial evaluations, created cost-saving analysis, performed
supplier site visits, and made recommendations for contract awards to ensure achievement
of the best value to the Company.
• Executed Master Service/Material/Consultant Agreements with suppliers.
• Established and maintained positive working relationship with vendors, suppliers, and
contractors as well as corporate managers, supervisory, and non-supervisory personnel.
• Participated in strategic sourcing studies, forecasts, and cost projections on business and
operational strategy.
• Adhered to strict Supplier Diversity rules, regulations, and goals. Actively participate in
outreach events to develop business opportunities with Diversified Business Enterprises
(DBE).
• Responded to CPUC data requests, and staying informed of state, local and federal
regulatory policies and actions that impact procurement.
• Negotiated contract terms and conditions to maximize the benefits for SCEs customers.
• Led large cross functional stakeholder teams during the various phases of procurement
program design, development and implementation.
• Worked closely with functional departments from planning, operations, risk, credit, law and
finance with primary responsibility to ensure contract terms and conditions are captured to
support the Company’s objectives.
• Led and managed multiple complex projects simultaneously and act as the primary point-of-
contact with internal and external stakeholders.
• Identified, developed, and implemented Continuous Improvement initiatives with the
objective of increasing efficiencies and reducing costs.
Richard W. Chiou 12/22/15Page 3

4. • Identified and made strategic recommendations and decisions in support of SCEs corporate
objectives.
SOUTHERN CALIFORNIA REGIONAL RAIL AUTHORITY – METROLINK
(Los Angeles, CA) 09/07-03/11
Position: Contract Administrator – Commuter Rail System
Duties:
• Category experience in the following areas: Professional Services (Engineering,
Construction, IT, Marketing, and Financial), Passenger Services Call Center, Marketing
Services (Advertising, Promotions, Creative Development, Research, Agency Management),
IT Hardware, IT Consulting Services (Web Application Support and Programming), Rolling
Stock Equipment and Materials, Engineering and Technical Support Services, Ticket
Vending Machine, Human Resources Consultant Services, Fuel Procurement, Accounting
and Auditing Services, Transportation Services.
• Negotiated, developed, and managed compliance to contract/program budget, schedule,
and quality standards.
• Assembled and provided functional direction to a team in order to achieve scheduled
procurements in accordance with user requirements, Authority's rules and regulations, and
all applicable constraints.
• Managed and oversaw all related Invitation for Bids (IFB) and Request for Proposals (RFP)
in area of responsibility and engaged project managers to draft up work requirements and
technical specifications.
• Evaluated scope, resource allocation, and timeline, as appropriate, with suppliers, officers,
legal counsel, and department/division management.
• Coordinated insurance requirements with Risk Management.
• Conducted pre-bid and pre-proposal conferences/meetings.
• Worked with using department (technical experts), supervisor, and counsel to ensure
thorough and accurate responses to all requests for clarifications via addenda.
• Assembled and chaired teams for proposal evaluation, consisting of a cross functional team
and stakeholders throughout the Authority, including a representative from a member
agency.
• Conducted interviews, discussions and negotiations within the zone of consideration
regarding price, clarification of scope, scheduling, etc.
• Prepared price and/or cost analysis when applicable.
• Determined if bids are responsive and responsible, including background checks,
references, debarment lists, etc.
• Compiled scores and performed negotiations, Best and Final Offer (BAFO) as necessary.
• Prepared and presented resolution for consideration by the Board of Director; prepared staff
summary (Board reports) and briefed management to prepare for questions from board
members or public comment.
• Prepared Notice of Award, Notice to Proceed, and conformed contracts.
• Worked with legal counsel and management to respond appropriately to protests filed.
• Conducted debriefings to unsuccessful proposers.
• Assisted Project Manager in resolving problems associated with approval of invoices and
coordinated timely and proper payment to vendors.
• Administered and monitored contracts; ensured they conform to applicable local, State, and
Federal laws, rules, and regulations as well as Authority procedures.
Richard W. Chiou 12/22/15Page 4

5. • Prepared contract amendments; reviewed change orders; led the resolution of disputes and
claims pertaining to contract language.
• Conducted total contract management; worked with Project Managers and Accounts
Payable to close out contracts timely and ensure performance bonds are returned upon final
audit and close out.
• Contacted vendors who are not in compliance and initiated corrective action; set deadlines
for compliance/resolution and terminated contracts as necessary.
• Identified methods to improve efficiencies and reduce costs in support of the Authority’s
vision.
CITY OF SANTA MONICA (Santa Monica, CA) 02/00 ~ 09/07
Position: Senior Buyer - City Government
Duties:
• Utilized various procurement tools, such as Invitation for Bid (IFB), Request for Proposal
(RFP), Request for Information (RFI), and Request for Quotation (RFQ) to procure a wide
variety of materials, supplies, services, and equipment for the city, including vehicles (fire
trucks, police interceptors, buses, trash trucks, sweepers, dump trucks), parts, computers
hardware/software equipment & supplies, Water/Wastewater equipment and services,
furniture, fuel (natural gas, liquefied natural gas, bio-diesel, diesel, unleaded, propane),
safety gear/equipment, paper goods, telecommunications, professional/consulting services,
promotional items, janitorial products, chemicals, etc.
• Assisted Purchasing Agent in communicating and implementing City policies, rules, and
applicable laws.
• Prepared and presented Staff Reports and complex technical information to a wide
audience (in non-technical language) before the City Manager, City Council, and citizens.
• Negotiated and managed energy and capacity contracts for natural gas, bio-diesel, diesel,
liquefied natural gas, and unleaded gasoline.
• Communicated Purchasing policies and procedure through e-mails and intranet postings to
promote better customer service with on-going assessment for improvement.
• Supervised the redistribution and disposal of surplus property.
• Contributed and served as part of the City’s Emergency Operations Center (EOC) logistical
task team.
• Worked closely with the Warehouse Superintendent to ensure acquisition of quality bulk
supplies and equipment.
• Researched and qualified new vendors and supply resources.
• Created, reviewed, and evaluated bids and specifications.
• Implemented and administrated the City's Purchasing Card program.
• Prepared formal bids from start (specification) to finish (staff reports).
• Attended and represented the City at various conferences, tradeshows, and workshops.
• Assumed purchasing agent duties in her absence.
HAVAS INTERACTIVE (Torrance, CA) 11/98 ~ 02/00
Position: Buyer - Entertainment/Education Software
Duties:
• Responsible for purchasing software packaging materials, including CD replication, cartons,
stickers, manuals, specialty items, boxes, toys, promotional items, and printing & packaging
services.
• Expedited purchase orders and projects from start to finish.
• Involved in the packaging development of various popular games such as Diablo II,
Warcraft, StarCraft, Half Life, and Homeworld.
• Member of the Oracle system implementation team.
Richard W. Chiou 12/22/15Page 5

6. CHINESE TELEVISION NETWORK – CTN CHANNEL (Alhambra, CA) 01/97 ~ 11/98
Position: Marketing Executive – Satellite Television Network/Media
Duties:
• Responsible for promoting network programs to major cable and satellite companies.
• Initiated and implemented marketing campaigns targeting both international and domestic
viewers.
• Served as copywriter, proofreader, and translator on various ad campaigns.
• Coordinated booth display and represented the company at major tradeshows and press
conferences.
• Conducted numerous presentations and negotiated with major clients such as Pacific Bell,
TCI, Time Warner, Century Cable, and Guitar Center.
• Organized, planned, and executed the design, schedule, and direction of over 25
catalogues, direct mailing pieces, brochures, newspaper ads, and radio ads.
EDUCATION/CERTIFICATES:
CALIFORNIA STATE POLYTECHNIC UNIVERSITY, POMONA, CA
Bachelor of Science, International Business and Marketing Minor
CERTIFIED PROFESSIONAL IN SUPPLY MANAGEMENT (CPSM) – Certificate #6624
CERTIFIED PURCHASING MANAGER (C.P.M.) – Certificate #44390
ACCREDITED PURCHASING PRACTITIONER (A.P.P.) – Certificate #7790
RELATED SKILLS, TRAINING, AND ACHIEVEMENTS:
• Served on the financial system implementation committee for Havas Interactive (Oracle) and
City of Santa Monica (OneWorld).
• Member of the California Association of Purchasing Procurement Officers (CAPPO),
Institute of Supply Management (ISM), and National Institute of Governmental Purchasing
(NIGP).
• Completed Federal Transit Administration (FTA) sponsored procurement guideline courses
such as "Orientation to Transit Procurement" and “Contract Negotiations”, offered by the
National Transit Institute.
• Over seven years of experiences in planning and coordinating annual tradeshows and press
conferences, as well as representing the companies during those exhibitions and events.
• Worked over seven years in the field of international marketing sales and learned to
appreciate the diversity of different cultures and backgrounds.
• Fluent reading, speaking, and writing skills in Chinese (Mandarin, Taiwanese, Cantonese);
have served as copywriter, proofreader, and translator on various ad campaigns.
PROFESSIONAL REFERENCES:
Provided Upon Request
Richard W. Chiou 12/22/15Page 6

7. CHINESE TELEVISION NETWORK – CTN CHANNEL (Alhambra, CA) 01/97 ~ 11/98
Position: Marketing Executive – Satellite Television Network/Media
Duties:
• Responsible for promoting network programs to major cable and satellite companies.
• Initiated and implemented marketing campaigns targeting both international and domestic
viewers.
• Served as copywriter, proofreader, and translator on various ad campaigns.
• Coordinated booth display and represented the company at major tradeshows and press
conferences.
• Conducted numerous presentations and negotiated with major clients such as Pacific Bell,
TCI, Time Warner, Century Cable, and Guitar Center.
• Organized, planned, and executed the design, schedule, and direction of over 25
catalogues, direct mailing pieces, brochures, newspaper ads, and radio ads.
EDUCATION/CERTIFICATES:
CALIFORNIA STATE POLYTECHNIC UNIVERSITY, POMONA, CA
Bachelor of Science, International Business and Marketing Minor
CERTIFIED PROFESSIONAL IN SUPPLY MANAGEMENT (CPSM) – Certificate #6624
CERTIFIED PURCHASING MANAGER (C.P.M.) – Certificate #44390
ACCREDITED PURCHASING PRACTITIONER (A.P.P.) – Certificate #7790
RELATED SKILLS, TRAINING, AND ACHIEVEMENTS:
• Served on the financial system implementation committee for Havas Interactive (Oracle) and
City of Santa Monica (OneWorld).
• Member of the California Association of Purchasing Procurement Officers (CAPPO),
Institute of Supply Management (ISM), and National Institute of Governmental Purchasing
(NIGP).
• Completed Federal Transit Administration (FTA) sponsored procurement guideline courses
such as "Orientation to Transit Procurement" and “Contract Negotiations”, offered by the
National Transit Institute.
• Over seven years of experiences in planning and coordinating annual tradeshows and press
conferences, as well as representing the companies during those exhibitions and events.
• Worked over seven years in the field of international marketing sales and learned to
appreciate the diversity of different cultures and backgrounds.
• Fluent reading, speaking, and writing skills in Chinese (Mandarin, Taiwanese, Cantonese);
have served as copywriter, proofreader, and translator on various ad campaigns.
PROFESSIONAL REFERENCES:
Provided Upon Request
Richard W. Chiou 12/22/15Page 6