Slides from the panel session I moderated on "Retaining and Growing Your Customer base" - a session for IT Managed Service Providers at the GFI Max UK Conference, 12th October, 2012, Twickenham Stadium, London
How to Design A Product with Blockchain by Dir Product of HeliumProduct School
This document summarizes a talk on designing products with blockchain. It provides an overview of blockchain and examples of how it is used today, such as distributed databases and decentralized apps. It discusses challenges in designing for blockchain as it requires a new way of thinking. The talk outlines steps product managers can take such as understanding audience needs, using language they understand, easing the transition, and starting wireframing and building things. The document advertises product management and related online courses from Productschool.
This document summarizes a seminar on cloud computing. The agenda includes a keynote from the CIO of Arista, as well as case studies from Transics, BDO, and IN-Z. Market research on cloud computing adoption in Belgium is presented, finding that 35% of companies have partially transitioned to the cloud, with the biggest benefits seen as always being on, scalability and flexibility. Virtualization is discussed as the key technology enabling cloud infrastructure. Finally, software as a service is presented as a cloud software model that does not replace existing applications.
This document discusses the benefits of having a virtual office space rather than a physical office location. Virtual offices emerged as internet use grew and allowed businesses to cut costs by eliminating expenses associated with a physical workspace like rent, utilities, furniture, and equipment. Operating virtually reduces startup costs which can be over $100,000 for a physical office. With video conferencing, file sharing, and other online tools, businesses can communicate and collaborate effectively without being in the same location. This allows greater flexibility and profitability for businesses while reducing stress on employees.
The case for agile intranets - James DellowIntranet Now
The document discusses how to take an agile approach to building intranets. It advocates thinking like a product owner, prioritizing coherence over elegance, and taking an iterative approach focused on business and user needs rather than technology constraints. The document also addresses how to overcome fragmentation, presents an agile intranet manifesto, and discusses whether SharePoint can support an agile intranet.
As a 5linx Representative I have the pleasure of helping my family and friends, lower the cost for their products and services used every day!!! CABLE, INTERNET, HOME PHONE, HOME SECURITY SYSTEM & CELL PHONES plus more... Whether it's for your home or business, you can not only save money on products and services used every day, 5LINX offers a home based business opportunity with great tax advantages!!!
I hope you take the time to seriously consider saving money on services you use every day and/or sharing this and developing a growing RECESSION-PROOF business with residual income. By becoming your own BOSS and setting your own hours along with having a better quality of life!!!
I look forward to hearing from you soon.
Nick Reinsch
Text NPVR to 55255 to recieve my virtual business card.
www2.5LINX.net/L707250
Empowering retention strategiesin the age of the customer
This white paper addresses:
– Why measurement programs need to change
– Six proven steps for a successful measurement program
– Using customer intelligence to predict and drive change
Great Expectations Retention Workshop2derekfmartin
Skills based workshop on Customer Retention. Why its important, how to measure it, and the tactics to drive a defensive and offensive strategy designed to optimize customer loyalty and revenue.
Did you know acquiring a new customer can cost 6 to 7 times more than retaining an existing one? This presetnation explores how retailers can apply audience measurement and analytics to successfully win back dormant customers.
How to Design A Product with Blockchain by Dir Product of HeliumProduct School
This document summarizes a talk on designing products with blockchain. It provides an overview of blockchain and examples of how it is used today, such as distributed databases and decentralized apps. It discusses challenges in designing for blockchain as it requires a new way of thinking. The talk outlines steps product managers can take such as understanding audience needs, using language they understand, easing the transition, and starting wireframing and building things. The document advertises product management and related online courses from Productschool.
This document summarizes a seminar on cloud computing. The agenda includes a keynote from the CIO of Arista, as well as case studies from Transics, BDO, and IN-Z. Market research on cloud computing adoption in Belgium is presented, finding that 35% of companies have partially transitioned to the cloud, with the biggest benefits seen as always being on, scalability and flexibility. Virtualization is discussed as the key technology enabling cloud infrastructure. Finally, software as a service is presented as a cloud software model that does not replace existing applications.
This document discusses the benefits of having a virtual office space rather than a physical office location. Virtual offices emerged as internet use grew and allowed businesses to cut costs by eliminating expenses associated with a physical workspace like rent, utilities, furniture, and equipment. Operating virtually reduces startup costs which can be over $100,000 for a physical office. With video conferencing, file sharing, and other online tools, businesses can communicate and collaborate effectively without being in the same location. This allows greater flexibility and profitability for businesses while reducing stress on employees.
The case for agile intranets - James DellowIntranet Now
The document discusses how to take an agile approach to building intranets. It advocates thinking like a product owner, prioritizing coherence over elegance, and taking an iterative approach focused on business and user needs rather than technology constraints. The document also addresses how to overcome fragmentation, presents an agile intranet manifesto, and discusses whether SharePoint can support an agile intranet.
As a 5linx Representative I have the pleasure of helping my family and friends, lower the cost for their products and services used every day!!! CABLE, INTERNET, HOME PHONE, HOME SECURITY SYSTEM & CELL PHONES plus more... Whether it's for your home or business, you can not only save money on products and services used every day, 5LINX offers a home based business opportunity with great tax advantages!!!
I hope you take the time to seriously consider saving money on services you use every day and/or sharing this and developing a growing RECESSION-PROOF business with residual income. By becoming your own BOSS and setting your own hours along with having a better quality of life!!!
I look forward to hearing from you soon.
Nick Reinsch
Text NPVR to 55255 to recieve my virtual business card.
www2.5LINX.net/L707250
Empowering retention strategiesin the age of the customer
This white paper addresses:
– Why measurement programs need to change
– Six proven steps for a successful measurement program
– Using customer intelligence to predict and drive change
Great Expectations Retention Workshop2derekfmartin
Skills based workshop on Customer Retention. Why its important, how to measure it, and the tactics to drive a defensive and offensive strategy designed to optimize customer loyalty and revenue.
Did you know acquiring a new customer can cost 6 to 7 times more than retaining an existing one? This presetnation explores how retailers can apply audience measurement and analytics to successfully win back dormant customers.
CMO Summit Customer Acquisition & GrowthGrant Johnson
The document discusses approaches to customer acquisition, retention, and expansion. It notes that while retaining current customers is important, few companies do so systematically. It then discusses adapting marketing activities to customer buying cycles rather than company selling cycles. Specific approaches discussed include understanding customer problems, integrating sales and marketing, using customer insights, and establishing a positive brand perception through dialogue. Metrics for tracking customer engagement are also proposed. Strategies for customer retention, expansion, and loyalty are then outlined.
For any business, customer retention is extremely important aspect. No wonder it is said that the customer is king, because he or she can make or break a business. What do you think? And, what are you doing to retain existing customers?
How to Create a Strong Value Proposition Design for B2B - It's all about the ...Daniel Nilsson
You need to stand out in 3 seconds - The competition is fierce and you need to be able to catch interest in less than 3 seconds and then keep it. This is true no matter if you are creating a message for a presentation, the web, a speech or a video.
Most likely you do the following misstakes today
- You start a presentation with a company overview
- You start a presentation about your product
- Your webpage is all about your product
ä You have more then 10 words on your power point slide
Tools the super professionals use will be yours
In this presentation you will learn how to create amazing B2B Value Propositions Designs that will not only say what you need to say but will catch the interest of the person you are trying to reach in a totally new way. I will show you 4 tools that the super professionals use and how to use them.
I created this presentation after doing extensive research on how to create a strong value proposition. The data I have reviewed are from marketing experts, Gartner, reports and my own personal experience creating value propositions.
The purpose of the presentation is to share my conclusions on how to build a strong value proposition.
Please feel welcome to share your thoughts, insights or comments. I love feedback. You can send an email to info@daniel-one.com or visit my webpage www.daniel-one.com. I look forward to hear from you.
Some pictures can be a bit blurry when you view the presentation directly from the web. To view a high quality version of the presentation simply download it. If you have any questions please don't hesitate to contact me at www.daniel-one.com
130 slides include: analyzing your product/service, value added techniques, gaining the competitive advantage, ways for overcoming objections, how to sell features – benefits - solutions, reading your customer's signals, handling indecisive clients, closing the sale, how-to's and more.
This companion report to We Are Social's comprehensive new Digital in 2016 report presents headline internet, social and mobile data for 232 countries around the world. Each country snapshot is presented as its own infographic, ready to be copy-pasted direct into your own presentations or web content. For a more insightful analysis of the numbers in this report, please visit http://bit.ly/DSM2016ES.
- More than half of the world's population now uses the internet, with global internet users growing 8% year-over-year. Mobile internet and social media usage are also growing significantly.
- Social media users grew over 20% in the past year to over 2.5 billion active users monthly. Mobile social media use in particular saw 30% growth.
- The report provides statistics on internet, social media, and mobile usage globally and by region, finding continued growth in connectivity and usage around the world.
The document provides an agenda for the #IBMCloudTour16 event, which includes lightning talks on various cloud topics, roundtable discussions, and demos of emerging cloud technologies. The event aims to help attendees map their hybrid cloud journey, evolve their data centers, secure hybrid clouds, innovate with speed and agility, and learn about emerging technologies like blockchain, Watson for cybersecurity, and IBM cloud brokerage solutions. Various IBM experts will lead the sessions and be available for consultation at an Expert Bar.
KCD Munich 2022: Hijack a Kubernetes Cluster - a WalkthroughNico Meisenzahl
The document summarizes a presentation on how to hijack a Kubernetes cluster in order to demonstrate common attack vectors and prevention best practices. The presentation includes demos of hijacking a cluster and discusses how secure application code, container images, network policies, and container runtime security can prevent hijacking. It encourages attendees to implement such security measures to harden their own Kubernetes clusters.
Welcome to Hybrid Cloud Innovation Tour 2016LaurenWendler
This document provides an agenda and information for the IBM Cloud Innovation Tour event. The day-long event includes keynote presentations on cloud technologies and the software-defined society. It also features breakout sessions on various cloud-related topics, lightning talks, demos, and roundtable discussions. Attendees can learn about IBM's cloud offerings and principles for cloud success, and get guidance from IBM experts on how to outthink and reinvent their organizations using IBM Cloud technologies and services. The goal is for participants to start their journey towards cloud innovation.
Network Transformation Best Practices-Working.pptxAlan Percy
Despite the wishes of the equipment makers and regulators, there still is a lot of TDM circuits and equipment in the global telecommunications network. How do we know? We talk to service providers every day that are working in mixed TDM and IP networks. What we have found is that Service providers are often challenged with navigating the complications of migrating their network to IP infrastructure, dealing with new regulatory mandates, replacing obsolete technologies, and finding the expertise to make the transition.
To help our customers make the transition, TelcoBridges has invited ZT Technology Solutions to join us as our newest Alliance Partner, bringing a host of experience in planning service provider migrations from TDM to IP.
During this event, we discuss our Network Transformation strategy, get to meet the team from ZT Technology Solutions and hear their FIVE best network transformation practices. Best of all, we have saved some time to answer your questions.
A recording is available at: https://youtu.be/WQjpTPNS4qM
The document summarizes a presentation given by TelcoBridges and ZT Technology Solutions on enabling the transformation of TDM networks to IP. It discusses the challenges of aging TDM infrastructure and outlines a 5-step best practices approach for network operators to minimize disruption during migration. This includes developing a long-term plan, starting the migration at lower volumes, avoiding subscriber interruptions, focusing on new services, and partnering with vendors for long-term support. TelcoBridges and ZT outlined solutions including media gateways and session border controllers that can help facilitate the transition.
Discover - Innovating With Speed and AgilityLaurenWendler
This document discusses adopting a multi-speed IT approach using DevOps practices. It promotes leveraging existing investments through APIs while rapidly developing new innovative applications in a cloud environment. This allows organizations to balance optimization of core systems while accelerating development at the agile innovation edge through practices like the IBM Bluemix platform and Garage Method. The document also introduces TxMQ as an IBM partner that provides various IT solutions and services to help large enterprises with their digital transformations.
Connected Digital Economy Catapult Monthly Open Forum with Neil CrockettDigital Catapult
Slides from Monthly Open Forum event Q&A with Neil Crockett CEO of the Connected Digital Economy Catapult. Video of Neill here http://scpro.streamuk.com/uk/player/?g=b2e0ffb
Welcome to TADSummit Asia 2020 by Alan QuayleAlan Quayle
Welcome to TADSummit Asia 2020. The focus of TADSummit is programmable communications / telecoms. Some people prefer communications, others telecoms, we do not mind either is OK.
Thank you to our sponsors for making TADSummit Asia 2020 possible: Sangoma, Asterisk, VoIP Innovations (Apidaze), and TeleSign. We’ll be featuring the TeleSign TeleTalks through the year in the TADSummit agenda, with the first presentation on the 30th April about Digital Identity For Seamless Onboarding April 30 @ 10am CET I 4pm CST.
Why TADSummit is Unique
TADSummit is unique because we explicitly have a no BS policy. The telecoms / enterprise communications industry is filled with nonsense, and we try to cut through that for the benefit of everyone involved.
TADSummit's sister event is TADHack, largest global programmable telecoms hackathon for 7 years straight. This which enables us to demonstrate year after year the massive social and commercial impact of programmable communications; and bring innovative new blood into the real-time communications industry.
If you are a CIO trying to understand CPaaS, UCaaS, CCaaS, chatbots, cloud communications, omni-channel communications. TADSummit will provide clarity and independence of insight.
If you are a technology or service provider in this segment you will learn from peers with a track record of success. To help you create the future faster.
For Telcos / CSPs (Communication Service Providers) it provides independent thought leadership on the future of telecoms today.
For developers and students, TADSummit provides an insight to an exciting technology space that can set your career on a fast-track.
For regulators and thought-leaders you’ll learn from the brain trust of the growth engine revolutionizing communications / telecoms, a $1.2 Trillion industry.
How TADSummit Asia Works
Starting 4th May we will release fresh content daily (during the week).
Presentation will be embedded in the TADSummit Asia Agenda.
The TADSummit Agenda will also link to weblogs with more analysis on the presentations and where you can discussion the presentations in the comments section.
All presentations / weblogs will include how to contact the presenter / organization, so you can discuss directly with them.
We’ll also promote the fresh content on social media daily (Twitter and Linkedin, but never Facebook #DeleteFacebookForever).
Towards the end of May, those topics which generated lots of discussion will have a dedicated panel amongst relevant experts
Welcome to Hybrid Cloud Innovation Tour 2016LaurenWendler
This document provides an agenda and overview for the IBM Cloud Innovation Tour event. The one day event includes:
- Opening keynote presentations on the software-defined society and how to outthink and reinvent with IBM Cloud
- Breakout sessions including lightning talks, roundtables, demos, and an expert bar
- Executive speakers from IBM Cloud to discuss solutions, security, hybrid integration, data analytics, DevOps, and more
- The event is intended to help attendees discover how IBM Cloud can help their business and start their journey to outthink and reinvent with IBM technologies and services.
Where best to direct your it budget (and a bit about the future of IT)David Terrar
Where best to direct your IT Budget (and a bit about the future of IT) for The CESA Conference 2013 in association with the FCSI and BHA, 13 & 14 November, Savill Court Hotel, Windsor - Setting the Standard for the Foodservice Industry:
A bit of a history lesson to explain the current IT landscape
Explain “The Big Shift” or “Digital Disruption” and why it’s so important?
Why consider this Cloud thing?
Where should you be spending?
Next steps
How Do We Better Sell DevOps? - PuppetConf 2013Puppet
"How Do We Better Sell DevOps?" by Gene Kim, Author of "The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win", IT Revolution Press.
Presentation Overview: In this talk, Gene shares his top lessons learned over my years studying high performing IT organizations on how to sell the value of DevOps, and help other stakeholders and executives have their own a-ha moments. He talks about specific stories about the circumstances that led to these a-ha moments, how they created DevOps champions in surprising places (e.g., Development, CTOs, Product Management, UX, Infosec) in organizations you'll recognize, and how they enabled implementing DevOps patterns that had awesome results.
Speaker Bio: Gene is a multiple award winning CTO, researcher and author. He was founder and CTO of Tripwire for 13 years. He has written three books, including “The Visible Ops Handbook” and “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win." Gene is a huge fan of IT operations, and how it can enable developers to maximize throughput of features from “code complete” to “in production,” without causing chaos and disruption to the IT environment. He has worked with some of the top Internet companies on improving deployment flow and increasing the rigor around IT operational processes. In 2007, ComputerWorld added Gene to the “40 Innovative IT People Under The Age Of 40” list.
The document discusses how to better sell DevOps practices to organizations. It begins by describing the downward spiral of tensions between IT operations and development teams as applications become more fragile and difficult to deploy. It then provides suggestions for framing the problems organizations face in a way that shows how DevOps practices can help address significant business issues. The document concludes by highlighting examples of organizations successfully implementing DevOps and offers additional resources for learning more.
CMO Summit Customer Acquisition & GrowthGrant Johnson
The document discusses approaches to customer acquisition, retention, and expansion. It notes that while retaining current customers is important, few companies do so systematically. It then discusses adapting marketing activities to customer buying cycles rather than company selling cycles. Specific approaches discussed include understanding customer problems, integrating sales and marketing, using customer insights, and establishing a positive brand perception through dialogue. Metrics for tracking customer engagement are also proposed. Strategies for customer retention, expansion, and loyalty are then outlined.
For any business, customer retention is extremely important aspect. No wonder it is said that the customer is king, because he or she can make or break a business. What do you think? And, what are you doing to retain existing customers?
How to Create a Strong Value Proposition Design for B2B - It's all about the ...Daniel Nilsson
You need to stand out in 3 seconds - The competition is fierce and you need to be able to catch interest in less than 3 seconds and then keep it. This is true no matter if you are creating a message for a presentation, the web, a speech or a video.
Most likely you do the following misstakes today
- You start a presentation with a company overview
- You start a presentation about your product
- Your webpage is all about your product
ä You have more then 10 words on your power point slide
Tools the super professionals use will be yours
In this presentation you will learn how to create amazing B2B Value Propositions Designs that will not only say what you need to say but will catch the interest of the person you are trying to reach in a totally new way. I will show you 4 tools that the super professionals use and how to use them.
I created this presentation after doing extensive research on how to create a strong value proposition. The data I have reviewed are from marketing experts, Gartner, reports and my own personal experience creating value propositions.
The purpose of the presentation is to share my conclusions on how to build a strong value proposition.
Please feel welcome to share your thoughts, insights or comments. I love feedback. You can send an email to info@daniel-one.com or visit my webpage www.daniel-one.com. I look forward to hear from you.
Some pictures can be a bit blurry when you view the presentation directly from the web. To view a high quality version of the presentation simply download it. If you have any questions please don't hesitate to contact me at www.daniel-one.com
130 slides include: analyzing your product/service, value added techniques, gaining the competitive advantage, ways for overcoming objections, how to sell features – benefits - solutions, reading your customer's signals, handling indecisive clients, closing the sale, how-to's and more.
This companion report to We Are Social's comprehensive new Digital in 2016 report presents headline internet, social and mobile data for 232 countries around the world. Each country snapshot is presented as its own infographic, ready to be copy-pasted direct into your own presentations or web content. For a more insightful analysis of the numbers in this report, please visit http://bit.ly/DSM2016ES.
- More than half of the world's population now uses the internet, with global internet users growing 8% year-over-year. Mobile internet and social media usage are also growing significantly.
- Social media users grew over 20% in the past year to over 2.5 billion active users monthly. Mobile social media use in particular saw 30% growth.
- The report provides statistics on internet, social media, and mobile usage globally and by region, finding continued growth in connectivity and usage around the world.
The document provides an agenda for the #IBMCloudTour16 event, which includes lightning talks on various cloud topics, roundtable discussions, and demos of emerging cloud technologies. The event aims to help attendees map their hybrid cloud journey, evolve their data centers, secure hybrid clouds, innovate with speed and agility, and learn about emerging technologies like blockchain, Watson for cybersecurity, and IBM cloud brokerage solutions. Various IBM experts will lead the sessions and be available for consultation at an Expert Bar.
KCD Munich 2022: Hijack a Kubernetes Cluster - a WalkthroughNico Meisenzahl
The document summarizes a presentation on how to hijack a Kubernetes cluster in order to demonstrate common attack vectors and prevention best practices. The presentation includes demos of hijacking a cluster and discusses how secure application code, container images, network policies, and container runtime security can prevent hijacking. It encourages attendees to implement such security measures to harden their own Kubernetes clusters.
Welcome to Hybrid Cloud Innovation Tour 2016LaurenWendler
This document provides an agenda and information for the IBM Cloud Innovation Tour event. The day-long event includes keynote presentations on cloud technologies and the software-defined society. It also features breakout sessions on various cloud-related topics, lightning talks, demos, and roundtable discussions. Attendees can learn about IBM's cloud offerings and principles for cloud success, and get guidance from IBM experts on how to outthink and reinvent their organizations using IBM Cloud technologies and services. The goal is for participants to start their journey towards cloud innovation.
Network Transformation Best Practices-Working.pptxAlan Percy
Despite the wishes of the equipment makers and regulators, there still is a lot of TDM circuits and equipment in the global telecommunications network. How do we know? We talk to service providers every day that are working in mixed TDM and IP networks. What we have found is that Service providers are often challenged with navigating the complications of migrating their network to IP infrastructure, dealing with new regulatory mandates, replacing obsolete technologies, and finding the expertise to make the transition.
To help our customers make the transition, TelcoBridges has invited ZT Technology Solutions to join us as our newest Alliance Partner, bringing a host of experience in planning service provider migrations from TDM to IP.
During this event, we discuss our Network Transformation strategy, get to meet the team from ZT Technology Solutions and hear their FIVE best network transformation practices. Best of all, we have saved some time to answer your questions.
A recording is available at: https://youtu.be/WQjpTPNS4qM
The document summarizes a presentation given by TelcoBridges and ZT Technology Solutions on enabling the transformation of TDM networks to IP. It discusses the challenges of aging TDM infrastructure and outlines a 5-step best practices approach for network operators to minimize disruption during migration. This includes developing a long-term plan, starting the migration at lower volumes, avoiding subscriber interruptions, focusing on new services, and partnering with vendors for long-term support. TelcoBridges and ZT outlined solutions including media gateways and session border controllers that can help facilitate the transition.
Discover - Innovating With Speed and AgilityLaurenWendler
This document discusses adopting a multi-speed IT approach using DevOps practices. It promotes leveraging existing investments through APIs while rapidly developing new innovative applications in a cloud environment. This allows organizations to balance optimization of core systems while accelerating development at the agile innovation edge through practices like the IBM Bluemix platform and Garage Method. The document also introduces TxMQ as an IBM partner that provides various IT solutions and services to help large enterprises with their digital transformations.
Connected Digital Economy Catapult Monthly Open Forum with Neil CrockettDigital Catapult
Slides from Monthly Open Forum event Q&A with Neil Crockett CEO of the Connected Digital Economy Catapult. Video of Neill here http://scpro.streamuk.com/uk/player/?g=b2e0ffb
Welcome to TADSummit Asia 2020 by Alan QuayleAlan Quayle
Welcome to TADSummit Asia 2020. The focus of TADSummit is programmable communications / telecoms. Some people prefer communications, others telecoms, we do not mind either is OK.
Thank you to our sponsors for making TADSummit Asia 2020 possible: Sangoma, Asterisk, VoIP Innovations (Apidaze), and TeleSign. We’ll be featuring the TeleSign TeleTalks through the year in the TADSummit agenda, with the first presentation on the 30th April about Digital Identity For Seamless Onboarding April 30 @ 10am CET I 4pm CST.
Why TADSummit is Unique
TADSummit is unique because we explicitly have a no BS policy. The telecoms / enterprise communications industry is filled with nonsense, and we try to cut through that for the benefit of everyone involved.
TADSummit's sister event is TADHack, largest global programmable telecoms hackathon for 7 years straight. This which enables us to demonstrate year after year the massive social and commercial impact of programmable communications; and bring innovative new blood into the real-time communications industry.
If you are a CIO trying to understand CPaaS, UCaaS, CCaaS, chatbots, cloud communications, omni-channel communications. TADSummit will provide clarity and independence of insight.
If you are a technology or service provider in this segment you will learn from peers with a track record of success. To help you create the future faster.
For Telcos / CSPs (Communication Service Providers) it provides independent thought leadership on the future of telecoms today.
For developers and students, TADSummit provides an insight to an exciting technology space that can set your career on a fast-track.
For regulators and thought-leaders you’ll learn from the brain trust of the growth engine revolutionizing communications / telecoms, a $1.2 Trillion industry.
How TADSummit Asia Works
Starting 4th May we will release fresh content daily (during the week).
Presentation will be embedded in the TADSummit Asia Agenda.
The TADSummit Agenda will also link to weblogs with more analysis on the presentations and where you can discussion the presentations in the comments section.
All presentations / weblogs will include how to contact the presenter / organization, so you can discuss directly with them.
We’ll also promote the fresh content on social media daily (Twitter and Linkedin, but never Facebook #DeleteFacebookForever).
Towards the end of May, those topics which generated lots of discussion will have a dedicated panel amongst relevant experts
Welcome to Hybrid Cloud Innovation Tour 2016LaurenWendler
This document provides an agenda and overview for the IBM Cloud Innovation Tour event. The one day event includes:
- Opening keynote presentations on the software-defined society and how to outthink and reinvent with IBM Cloud
- Breakout sessions including lightning talks, roundtables, demos, and an expert bar
- Executive speakers from IBM Cloud to discuss solutions, security, hybrid integration, data analytics, DevOps, and more
- The event is intended to help attendees discover how IBM Cloud can help their business and start their journey to outthink and reinvent with IBM technologies and services.
Where best to direct your it budget (and a bit about the future of IT)David Terrar
Where best to direct your IT Budget (and a bit about the future of IT) for The CESA Conference 2013 in association with the FCSI and BHA, 13 & 14 November, Savill Court Hotel, Windsor - Setting the Standard for the Foodservice Industry:
A bit of a history lesson to explain the current IT landscape
Explain “The Big Shift” or “Digital Disruption” and why it’s so important?
Why consider this Cloud thing?
Where should you be spending?
Next steps
How Do We Better Sell DevOps? - PuppetConf 2013Puppet
"How Do We Better Sell DevOps?" by Gene Kim, Author of "The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win", IT Revolution Press.
Presentation Overview: In this talk, Gene shares his top lessons learned over my years studying high performing IT organizations on how to sell the value of DevOps, and help other stakeholders and executives have their own a-ha moments. He talks about specific stories about the circumstances that led to these a-ha moments, how they created DevOps champions in surprising places (e.g., Development, CTOs, Product Management, UX, Infosec) in organizations you'll recognize, and how they enabled implementing DevOps patterns that had awesome results.
Speaker Bio: Gene is a multiple award winning CTO, researcher and author. He was founder and CTO of Tripwire for 13 years. He has written three books, including “The Visible Ops Handbook” and “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win." Gene is a huge fan of IT operations, and how it can enable developers to maximize throughput of features from “code complete” to “in production,” without causing chaos and disruption to the IT environment. He has worked with some of the top Internet companies on improving deployment flow and increasing the rigor around IT operational processes. In 2007, ComputerWorld added Gene to the “40 Innovative IT People Under The Age Of 40” list.
The document discusses how to better sell DevOps practices to organizations. It begins by describing the downward spiral of tensions between IT operations and development teams as applications become more fragile and difficult to deploy. It then provides suggestions for framing the problems organizations face in a way that shows how DevOps practices can help address significant business issues. The document concludes by highlighting examples of organizations successfully implementing DevOps and offers additional resources for learning more.
Blockchain is a shared, replicated ledger and deliver the foundation for a new generation of transactional applications that establish trust and transparency. The aim of Blockchain is to build a truly open blockchain fabric that meets the needs of business. The session will cover experiences made in projects by helping clients to move on their path to adopt this exciting technology, use cases and a demonstration.
This slide deck is basically my take on the future development of microservices. It is not so much a technological prediction as a tactical prediction.
It starts with taking stock of IT: Where do we come from, where are we right now and what are the trends that (most likely) will shape our future? I try to address those issues from several points of view, not necessarily creating a totally consistent picture of IT (which imo is not possible anyway), but trying to point out the most influential drivers of the past, today and the future.
Then I try to locate microservices in that picture with mutliple angles - where they blend in. Having done that, I try to show how microservices will evolve in the future based on my observations. And in order to complete the journey, based on the anticipated future of microservices, I try to give a few recommendations for microservices developers of today how to prepare for that evolution.
While - as written in the beginning - this is my take on the evolution of microservices and the voice track is missing, I still hope that it is a bit helpful and delivers some food for thought.
Discover - Innovating With Speed and AgilityLaurenWendler
1. The document discusses the challenges that cloud addresses such as infrastructure procurement and capacity planning taking time, operations needing to manage application lifecycles and link different tools, and business needing to react quickly to market demands. It advocates adopting a DevOps approach to accelerate feedback and improve time to value.
2. It also discusses concepts like an API economy to unleash existing enterprise investments and disrupt competitors, and adopting a "multi-speed IT" model with an industrialized core and agile innovation edge.
3. The final slides provide information about TxMQ as an IBM Premier Business Partner that offers capabilities like architecture consulting, software asset management,
This document provides an agenda and overview for IBM's Cloud Tour 2016 Discover track. The agenda includes lightning talks on various cloud topics, followed by roundtable discussions and demos in the afternoon. Six IBM experts are listed as tour guides to lead sessions on hybrid cloud journeys, evolving data centers, securing hybrid clouds, innovating with speed and agility, emerging technologies, and IBM's cloud brokerage platform. The document provides brief biographies for each expert and summaries of their session topics.
Similar to Retaining and Growing Your Customer Base (20)
Richard Tubb is an experienced MSP owner who now helps other IT business owners build compelling brand stories. He recommends starting by checking competitors' websites and social media to understand differences in values, service quality, team experience, and backstories. Business owners should craft social media posts using stories and snippets to show how they are different in ways that matter to ideal clients, rather than just stating differences. A resource kit is available for attendees to download.
A presentation at the Acronis CyberFit Summit 2021 in Schaffhausen, Switzerland, looking at the Vanson Bourne report on the Future of the MSP and Security.
Protect Your MSP from Phishing AttacksRichard Tubb
Richard Tubb and Miles Walker discuss how IT Managed Service Providers (MSPs) can use the new Artificial Intelligence (AI) and Machine Learning (ML)-based Anti-Phishing tools to help keep their business, and the business of their clients safe from Cybercriminals.
How to transition from selling security products to selling profitable securi...Richard Tubb
I spoke to the GFI Software partner community about transitioning from selling security products to selling security services.
Hosted by Infinigate in London - 6th February 2020
Journaling for business success - 12.06.19Richard Tubb
A presentation I delivered to the Professional Speaking Association North-East on 12th June 2019.
I shared my own journaling routine and how it has helped bring me business success.
Artificial Intelligence for Managed Service Providers (MSPs)Richard Tubb
My presentation to the Avast Roadshow in Manchester on 22nd October 2018 where I looked at Artificial Intelligence (AI) for Managed Service Providers (MSPs)
My presentation at the Mentori live streamed event on how to build a successful Managed Service Provider (MSP) and move from Value Added Reseller (VAR) to Managed Services
Webinar - How to Build a Successful MSP from ScratchRichard Tubb
Slides from a webinar I delivered in conjunction with CompTIA UK - How to Build a Successful Managed Service Provider (MSP) from scratch. 12th July 2018.
How IT Businesses Can Effectively Outsource and DelegateRichard Tubb
A workshop presentation I delivered at Network Group in Milton Keynes on 12th July 2017 where I explore how IT businesses and Managed Service Providers (MSPs) can reduce the need to hire employees by outsourcing and delegating.
If I Were to Start a Managed Service Provider (MSP) again...Richard Tubb
Slides for a presentation I delivered to the Network Group in 2017, looking at the steps I would take if I were to start an IT Managed Service Provider (MSP) business again.
Effectiveness, Efficiency and a Cheeky Nando's - how to free up your time to ...Richard Tubb
A presentation I delivered at the Content Marketing Academy 2016 in Edinburgh, Scotland. I look at how to free up your time to build the business and the lifestyle that you want
Five Unusual Strategies to help MSPs retain clients, win new business and gai...Richard Tubb
A webinar delivered as part of the StorageCraft Partner Broadcast Series.
"Five Unusual Strategies to help MSPs retain clients, win new business and gain a competitive advantage."
Channel Co-operation - A Distant Dream?Richard Tubb
The slides from an interactive session I delivered to the CompTIA UK Channel Community in Cardiff on Wednesday July 17th, 2013.
"This session delivers guidance and advice on how to minimise conflict and build successful Channel relationships. Why? So you can make more money! Former MSP owner Richard Tubb will tell how he grew his business through building strong Vendor relationships and share real-world practical tips that can be taken away and used to help you forge stronger Channel relationships yourself."
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...my Pandit
Explore the fascinating world of the Gemini Zodiac Sign. Discover the unique personality traits, key dates, and horoscope insights of Gemini individuals. Learn how their sociable, communicative nature and boundless curiosity make them the dynamic explorers of the zodiac. Dive into the duality of the Gemini sign and understand their intellectual and adventurous spirit.
The Genesis of BriansClub.cm Famous Dark WEb PlatformSabaaSudozai
BriansClub.cm, a famous platform on the dark web, has become one of the most infamous carding marketplaces, specializing in the sale of stolen credit card data.
IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
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Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...BBPMedia1
Nathalie zal delen hoe DEI en ESG een fundamentele rol kunnen spelen in je merkstrategie en je de juiste aansluiting kan creëren met je doelgroep. Door middel van voorbeelden en simpele handvatten toont ze hoe dit in jouw organisatie toegepast kan worden.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
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Top 10 Free Accounting and Bookkeeping Apps for Small BusinessesYourLegal Accounting
Maintaining a proper record of your money is important for any business whether it is small or large. It helps you stay one step ahead in the financial race and be aware of your earnings and any tax obligations.
However, managing finances without an entire accounting staff can be challenging for small businesses.
Accounting apps can help with that! They resemble your private money manager.
They organize all of your transactions automatically as soon as you link them to your corporate bank account. Additionally, they are compatible with your phone, allowing you to monitor your finances from anywhere. Cool, right?
Thus, we’ll be looking at several fantastic accounting apps in this blog that will help you develop your business and save time.
The Most Inspiring Entrepreneurs to Follow in 2024.pdfthesiliconleaders
In a world where the potential of youth innovation remains vastly untouched, there emerges a guiding light in the form of Norm Goldstein, the Founder and CEO of EduNetwork Partners. His dedication to this cause has earned him recognition as a Congressional Leadership Award recipient.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
1. Panel Session hosted by • Kyle Heath
CSCM IT Solutions
Richard Tubb • Dave Helm
Providing expert Bluelogic
help to MSP’s
• Jeremy Hemus
www.tubblog.co.uk
GCC Innova
2. Interactive session – if you have a question, put
your hand up. Allocated time at end purely for
questions.
You can also ask questions on Twitter using the
#MAXCC hash-tag to @tubblog
If your mobile phone goes off, we’ll assume you’re
trying to get our attention and so encourage
everyone in the room to turn and face you
3. Jeremy Hemus
Infrastructure Director, GCC Innova Ltd
Web - www.gccinnova.co.uk
Dave Helm
Director, Blue Logic Computer Systems
Twitter - @BlueLogicLtd
Kyle Heath
IT Director, CSCM IT Solutions
Twitter - @CSCMITSolutions
4. At first you’re the hero…
Over time the client asks…
“What is it we’re paying you for?”
5.
6. Jeremy Hemus
Infrastructure Director, GCC Innova Ltd
Jeremy.Hemus@gccinnova.co.uk
Dave Helm
Director, Blue Logic Computer Systems
dave.helm@bluelogic.co.uk
Kyle Heath
IT Director, CSCM IT Solutions
kyle.heath@cscm.co.uk