Three Examples of MSP's Making Money with Autotask
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My presentation to the Autotask Accelerator event in Manchester on 12th June, 2013. I look at three MSP's using Autotask to increase their profits.
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How Spyder Trap Transformed Its Business with QuickBase Sync
How Spyder Trap Transformed Its Business with QuickBase Sync
How Schneider Electric Transformed Front-office Operations With Real-time Dat...
How Schneider Electric Transformed Front-office Operations With Real-time Dat...
Cortana Analytics Workshop: Milliman Integrate for Cortana Analytics
Cortana Analytics Workshop: Milliman Integrate for Cortana Analytics
ChristianSteven Thinkware Technology Summit Presentation
ChristianSteven Thinkware Technology Summit Presentation
How the economist with cloud BI and Looker have improved data-driven decision...
How the economist with cloud BI and Looker have improved data-driven decision...
Establish a 360-view of your data with UiPath and Tableau
Establish a 360-view of your data with UiPath and Tableau
True Fund Accounting in the Cloud- Abila MIP Advance
True Fund Accounting in the Cloud- Abila MIP Advance
How Nationwide Insurance use IBM Decision Manager and BPM
How Nationwide Insurance use IBM Decision Manager and BPM
InterConnect 2017 HBP-3394-Enable innovative cloud solutions with IBM BPM and...
InterConnect 2017 HBP-3394-Enable innovative cloud solutions with IBM BPM and...
Automate CRM systems through APIs with the new UiPath Integration Service
Automate CRM systems through APIs with the new UiPath Integration Service
More from Richard Tubb
Building a Compelling MSP Brand Story
Richard Tubb is an experienced MSP owner who now helps other IT business owners build compelling brand stories. He recommends starting by checking competitors' websites and social media to understand differences in values, service quality, team experience, and backstories. Business owners should craft social media posts using stories and snippets to show how they are different in ways that matter to ideal clients, rather than just stating differences. A resource kit is available for attendees to download.
The Secret To Thriving and Growing in the MSP Industry
Richard Tubb's keynote address from the virtual portion of the 6th Annual Global MSP Day 23 on 1st June 23.
The Future of the MSP and Security
A presentation at the Acronis CyberFit Summit 2021 in Schaffhausen, Switzerland, looking at the Vanson Bourne report on the Future of the MSP and Security.
Protect Your MSP from Phishing Attacks
Richard Tubb and Miles Walker discuss how IT Managed Service Providers (MSPs) can use the new Artificial Intelligence (AI) and Machine Learning (ML)-based Anti-Phishing tools to help keep their business, and the business of their clients safe from Cybercriminals.
How To Build A Virtual Team
My presentation from Atomic 20 on 28th April 2020 on "How To Build A Virtual Team. For freedom, success and lots more Cheeky Nando’s!"
How to transition from selling security products to selling profitable securi...
I spoke to the GFI Software partner community about transitioning from selling security products to selling security services.
Hosted by Infinigate in London - 6th February 2020
The Mistakes MSPs Make - 08.08.18
A presentation on "The Mistakes MSP's Make that Cost Them Time and Money" at the Giacom Executive Summit in Kettering on 8th August 2019.
Journaling for business success - 12.06.19
A presentation I delivered to the Professional Speaking Association North-East on 12th June 2019.
I shared my own journaling routine and how it has helped bring me business success.
How to Build Strong MSP Alliances
My presentation to the Tech Data Mentori community on 24th April, 2019.
How to build strong Managed Service Provider Strategic Alliances.
Artificial Intelligence for Managed Service Providers (MSPs)
My presentation to the Avast Roadshow in Manchester on 22nd October 2018 where I looked at Artificial Intelligence (AI) for Managed Service Providers (MSPs)
The Mistakes MSPs Make
My presentation from MSPCon.18 in Paris, France titled "The Mistakes MSPs Make That Cost Them Time and Money"
How to build a successful MSP
My presentation at the Mentori live streamed event on how to build a successful Managed Service Provider (MSP) and move from Value Added Reseller (VAR) to Managed Services
Effectiveness, Efficiency and a Cheeky Nando's
My presentation on "Effectiveness, Efficiency and a Cheeky Nando's" at Talking Point of Business Conference in Newcastle-Upon-Tyne - 15.06.18
Webinar - How to Build a Successful MSP from Scratch
Slides from a webinar I delivered in conjunction with CompTIA UK - How to Build a Successful Managed Service Provider (MSP) from scratch. 12th July 2018.
How IT Businesses Can Effectively Outsource and Delegate
A workshop presentation I delivered at Network Group in Milton Keynes on 12th July 2017 where I explore how IT businesses and Managed Service Providers (MSPs) can reduce the need to hire employees by outsourcing and delegating.
If I Were to Start a Managed Service Provider (MSP) again...
Slides for a presentation I delivered to the Network Group in 2017, looking at the steps I would take if I were to start an IT Managed Service Provider (MSP) business again.
Effectiveness, Efficiency and a Cheeky Nando's - how to free up your time to ...
A presentation I delivered at the Content Marketing Academy 2016 in Edinburgh, Scotland. I look at how to free up your time to build the business and the lifestyle that you want
Five Unusual Strategies to help MSPs retain clients, win new business and gai...
A webinar delivered as part of the StorageCraft Partner Broadcast Series.
"Five Unusual Strategies to help MSPs retain clients, win new business and gain a competitive advantage."
Channel Co-operation - A Distant Dream?
The slides from an interactive session I delivered to the CompTIA UK Channel Community in Cardiff on Wednesday July 17th, 2013.
"This session delivers guidance and advice on how to minimise conflict and build successful Channel relationships. Why? So you can make more money! Former MSP owner Richard Tubb will tell how he grew his business through building strong Vendor relationships and share real-world practical tips that can be taken away and used to help you forge stronger Channel relationships yourself."
Learnings from the Life of a Geek - Grow Yourself, Grow Your Business
I delivered this member presentation as exiting chair of the CompTIA UK Channel Community at the Lancaster Hotel, London on 22.10.12.
The presentation tells the story of my own career within IT, and the lessons I've learned that have helped me grow.
Throughout the presentation I offer practical advice and tips that can help you grow as an individual, and grow your business as a result.
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The Secret To Thriving and Growing in the MSP Industry
The Secret To Thriving and Growing in the MSP Industry
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How to transition from selling security products to selling profitable securi...
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Artificial Intelligence for Managed Service Providers (MSPs)
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Webinar - How to Build a Successful MSP from Scratch
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How IT Businesses Can Effectively Outsource and Delegate
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If I Were to Start a Managed Service Provider (MSP) again...
Effectiveness, Efficiency and a Cheeky Nando's - how to free up your time to ...
Effectiveness, Efficiency and a Cheeky Nando's - how to free up your time to ...
Five Unusual Strategies to help MSPs retain clients, win new business and gai...
Five Unusual Strategies to help MSPs retain clients, win new business and gai...
Learnings from the Life of a Geek - Grow Yourself, Grow Your Business
Learnings from the Life of a Geek - Grow Yourself, Grow Your Business
Recently uploaded
A tale of scale & speed: How the US Navy is enabling software delivery from l...
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
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UiPath Test Automation using UiPath Test Suite series, part 6
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
UiPath Test Automation using UiPath Test Suite series, part 5
Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
“I’m still / I’m still / Chaining from the Block”
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
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This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
“Building and Scaling AI Applications with the Nx AI Manager,” a Presentation...
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For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.Enchancing adoption of Open Source Libraries. A case study on Albumentations.AI
Enchancing adoption of Open Source Libraries. A case study on Albumentations.AIVladimir Iglovikov, Ph.D.
Presented by Vladimir Iglovikov:
- https://www.linkedin.com/in/iglovikov/
- https://x.com/viglovikov
- https://www.instagram.com/ternaus/
This presentation delves into the journey of Albumentations.ai, a highly successful open-source library for data augmentation.
Created out of a necessity for superior performance in Kaggle competitions, Albumentations has grown to become a widely used tool among data scientists and machine learning practitioners.
This case study covers various aspects, including:
People: The contributors and community that have supported Albumentations.
Metrics: The success indicators such as downloads, daily active users, GitHub stars, and financial contributions.
Challenges: The hurdles in monetizing open-source projects and measuring user engagement.
Development Practices: Best practices for creating, maintaining, and scaling open-source libraries, including code hygiene, CI/CD, and fast iteration.
Community Building: Strategies for making adoption easy, iterating quickly, and fostering a vibrant, engaged community.
Marketing: Both online and offline marketing tactics, focusing on real, impactful interactions and collaborations.
Mental Health: Maintaining balance and not feeling pressured by user demands.
Key insights include the importance of automation, making the adoption process seamless, and leveraging offline interactions for marketing. The presentation also emphasizes the need for continuous small improvements and building a friendly, inclusive community that contributes to the project's growth.
Vladimir Iglovikov brings his extensive experience as a Kaggle Grandmaster, ex-Staff ML Engineer at Lyft, sharing valuable lessons and practical advice for anyone looking to enhance the adoption of their open-source projects.
Explore more about Albumentations and join the community at:
GitHub: https://github.com/albumentations-team/albumentations
Website: https://albumentations.ai/
LinkedIn: https://www.linkedin.com/company/100504475
Twitter: https://x.com/albumentationsCosa hanno in comune un mattoncino Lego e la backdoor XZ?
ABSTRACT: A prima vista, un mattoncino Lego e la backdoor XZ potrebbero avere in comune il fatto di essere entrambi blocchi di costruzione, o dipendenze di progetti creativi e software. La realtà è che un mattoncino Lego e il caso della backdoor XZ hanno molto di più di tutto ciò in comune.
Partecipate alla presentazione per immergervi in una storia di interoperabilità, standard e formati aperti, per poi discutere del ruolo importante che i contributori hanno in una comunità open source sostenibile.
BIO: Sostenitrice del software libero e dei formati standard e aperti. È stata un membro attivo dei progetti Fedora e openSUSE e ha co-fondato l'Associazione LibreItalia dove è stata coinvolta in diversi eventi, migrazioni e formazione relativi a LibreOffice. In precedenza ha lavorato a migrazioni e corsi di formazione su LibreOffice per diverse amministrazioni pubbliche e privati. Da gennaio 2020 lavora in SUSE come Software Release Engineer per Uyuni e SUSE Manager e quando non segue la sua passione per i computer e per Geeko coltiva la sua curiosità per l'astronomia (da cui deriva il suo nickname deneb_alpha).
20240605 QFM017 Machine Intelligence Reading List May 2024
Everything I found interesting about machines behaving intelligently during May 2024
TrustArc Webinar - 2024 Global Privacy Survey
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
Essentials of Automations: The Art of Triggers and Actions in FME
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Large Language Model (LLM) and it’s Geospatial Applications
Large Language Model (LLM) and it’s Geospatial Applications.
20240607 QFM018 Elixir Reading List May 2024
Everything I found interesting about the Elixir programming ecosystem in May 2024
Artificial Intelligence for XMLDevelopment
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Pushing the limits of ePRTC: 100ns holdover for 100 days
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Mind map of terminologies used in context of Generative AI
Mind map of common terms used in context of Generative AI.
How to Get CNIC Information System with Paksim Ga.pptx
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
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A tale of scale & speed: How the US Navy is enabling software delivery from l...
A tale of scale & speed: How the US Navy is enabling software delivery from l...
UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
UiPath Test Automation using UiPath Test Suite series, part 5
UiPath Test Automation using UiPath Test Suite series, part 5
Communications Mining Series - Zero to Hero - Session 1
Communications Mining Series - Zero to Hero - Session 1
“Building and Scaling AI Applications with the Nx AI Manager,” a Presentation...
“Building and Scaling AI Applications with the Nx AI Manager,” a Presentation...
Enchancing adoption of Open Source Libraries. A case study on Albumentations.AI
Enchancing adoption of Open Source Libraries. A case study on Albumentations.AI
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?
20240605 QFM017 Machine Intelligence Reading List May 2024
20240605 QFM017 Machine Intelligence Reading List May 2024
Essentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FME
Large Language Model (LLM) and it’s Geospatial Applications
Large Language Model (LLM) and it’s Geospatial Applications
Pushing the limits of ePRTC: 100ns holdover for 100 days
Pushing the limits of ePRTC: 100ns holdover for 100 days
Mind map of terminologies used in context of Generative AI
Mind map of terminologies used in context of Generative AI
How to Get CNIC Information System with Paksim Ga.pptx
How to Get CNIC Information System with Paksim Ga.pptx
Three Examples of MSP's Making Money with Autotask
- 1. Making Money with Autotask Richard Tubb Providing Expert Advice to Help IT Companies Grow www.tubblog.co.uk
- 2. What can be measured, can be managed... Bruce Penson, MD ProDrive IT (www.prodriveit.co.uk) • August 2012 - 470 hours on service • Added additional MSP clients • March 2013 - 200 hours on service
- 3. ProDrive Live Reports - 1st line tickets over 2 hours
- 4. ProDrive Live Reports - Hours worked against target
- 5. Using the API Michael Freeman, Owner Southern IT (www.southernit.com) • Implemented Autotask last year • Uses Kashflow for accounts • Built integration using Autotask API and now sells it to other Autotask & Kashflow partners
- 6. Kashflow <> Autotask Screenshot
- 7. Kashflow <> Autotask Screenshots
- 9. Integration with RMM tools Jonathan Fox, Owner Flying Fox IT • Implemented Autotask last August • Integrated with GFI Max RMM • Increased recurring revenue x10
- 10. Remember to... • Create metrics - manage based on fact- based decisions, not gut-feeling • Increase revenue by capturing and charging for lost time • Reduce the cost of service delivery through automation and integration
- 11. Questions
- 12. How to stay in touch with me • Sign-up for my MSP newsletter http://tubb.co/MSP-Newsletter • Twitter - @tubblog • LinkedIn - www.linkedin.com/in/richardtubb (Remember to introduce yourself!) • Google+ - http://gplus.to/tubblog • E-Mail - richard@tubblog.co.uk