The document discusses several trends and forces that will shape retail and society over the next 5-10 years. Key trends include: (1) the continued integration of online and physical retail experiences; (2) the rise of peer-to-peer commerce; (3) the growth of intelligence built into products and processes; (4) increasing expectations for environmental and social responsibility; and (5) the critical importance of mobile access. Technological acceleration in areas like 3D communication, nanotechnology, and 3D desktop manufacturing will also impact retail and society. An aging population combined with economic struggles and the widening income gap will be important factors. The future is shaped not by inevitable forces but by the choices made today.

1. The future creates the present…

2. Longer Range Preferred Future Planning
is not really about the future.
It is about folding the future back on the
present so that you can make better
decisions today.

3. Aging population
and DIFM

4. 5-10 Year Retail ETD s!
• Continued integration of online and physical
experience, declining dominance of physical
• Continued rise of peer-to-peer commerce
• Intelligence built into products and processes
• Expectations for environmental and social
responsibility - especially of companies whose
products seem related to these values
• Growth in local and village centers
• Mobile access becomes critical
• Brand democratization
• Convergence of company, employees, brand

5. Not a Mystery
• Economic Struggle
• Old, Young
• Tech Acceleration
• New Retail Realities
• Environment & Lifestyle

6. Knowledge Value Economy
It s what a
Product or
Service
Knows

7. Debt
Drag
&
Income
Gap
Economics
6000
Years
American
Experiment

8. 2020
Traditionals
now 75+
Boomers
now 56-74
Old Generation X
Young now 40-55
Diverse
Millennials
now 20-39
Post Millennial
now 1-19

9. 27 Florida s by 2025
States where at least 20% of
The population will be elderly

10. Digital Natives
Digital
Immigrants
Marc Prensky originated
digital native term and this list
u
F TURIST•com

11. Technology
Acceleration

12. AORTA Technology Rules
From WEB
To STREAM

13. 3D Communication

14. Really Smart is On the Way

15. Nanotechnology
Not
just
small
things,
but
things
with
different
properBes
because
of
nanoscale

16. Medium-­‐Term
ConstrucBon
Nano-­‐tech
• Windows
that
regulate
heat
and
light
• Concrete
and
laminates
that
act
as
baIeries
• Wall
&
Roof
coaBngs
that
don t
degrade,
plus
break
down
pollutants
&
clean
the
air
• Buildings
that
react
to
your
moods
and
gestures
• Nanoshells
and
other
smart
bots

17. 3D Desktop
Manufacture

18. New Retail Realities

19. ©iStockpho
to.com/ozgu
rdonmaz
From Customers
to Fanatics

20. Fanatics Can Make and Break Your Brand

23. Sylvania Facebook Masterful Makeover

24. In a networked society
interaction comes before transaction
Source:
Gerd
Leonhard

33. Data is the new oil...
Source:
gerd
leonhard
Image
credit
SuperAlloys.com

34. Environment
& Life Styles

35. What is your image
of the future?

36. The
future
is
something
we
do
The
future
is
not
something
that
just
happens
to
us

37. thank you for your time…
for more information
www.futurist.com
glen@futurist.com
www.twitter.com/glenhiemstra
www.facebook/glenhiemstra