Romchat Chimchai has over 15 years of experience in customer service and administrative roles. She currently works as a Media Cooperation and Administration professional at Master AD Public Co., Ltd, where her responsibilities include contract management, maintaining product and job order data, and coordinating production schedules. Previously, she held roles supporting sales teams and customers at several other companies across industries such as retail, advertising, and floral delivery. Romchat has strong computer and communication skills and seeks to apply her customer service experience.

1. RESUME
Personal Information
Name : Romchat Chimchai
Address : 112/37 Kanjanapisek Road, Bangrakpattana,
Bangbuathong, Nonthaburi
Contact Mobile : 062-292-9464
Email Address : romchat.jb@gmail.com
Sex : Female Marital Status : Single
Height : 160 cm. Weight : 45 kgs.
Date of Birth : 19 August 1980 Place of Birth : Bangkok, Thailand
Nationality : Thai Religion : Buddhist
Education
Bachelor Degree June 1997 – March 2001 Faculty ofCommunication Art
Major : Advertising
St. John’s University
High School May 1994 – April1997 High School
Major :Science-Math
SatrivoranartBangkhen School
Secondary School May 1988 – April1994 Certificate ofSecondary School
BhadungsitPittaya School

2. Work Experienced
Master AD Public Co., Ltd.
October, 2015 until Present Current Salary : 21,000 THB
Position : Media Cooperation and Administration
 Understand cost structures of different types of advertising in which to provide Advertising Contract,
uploaded, and maintain the contracts into the system (MACO CRM) for the all advertising media
which belong to the company i.e. Road Billboard, PTT Poster, Dindaeng Series Pole Ad.
 Maintain products data into the system (NAVISION) which provide as the information center for any
work purposes of all operation functions.
 Review and countercheck information of all job orders i.e. client name, advertising period, size,
material, AD location, cost, conditions. Then, generate job order to the production process until AD
is installation at the place as correctly. Finally, maintain job information into Job Online System and
send as a report through all relative functions.
 Follow-up and upload the production schedule for sales team to communicate and confirm with the
customers about an advertising process.
 Cooperate with the business partner – VGI Global Media Plc. for all production process which
relative with Master AD Plc.
 Report and communicate current situation to the supervisor and senior executives.
June, 2014 until September, 2015
Position : Executive Sales Admin Support Current Salary : 18,000 THB
Job Description
 Support Sales Team and Follow up the status of Any Agreement / Contract from customers.
 Prepare Proposal for Customers; Quotation; Services Contract; Noticeable Letter; and other Ad-hoc
assignment by supervisor and Sales team depends on any business occasionally.
 Prepare Sales Report, Billing Report, Minute of Meeting of Sales Team, and circulate to related
department.
 Handle general daily administration work in sales department.
 Responsible for coordinating and cooperate with all department such as Purchasing, Messengers,
Production, Legal, Accounting, etc. to obtain work objectives by the assignment.

3. March, 2010 until May, 2014
Intech Delta System Co., Ltd.
Position : Senior Sales Admin & Customer Coordinator
Job Description
 Prepare Support Documents for Sales Representatives such as Quotation, Purchasing Order, Product
Catalog, Company Profile; Product Presentation; etc. depend on any occasionally of business
purposes.
 Provide secretarial support for Managing Director, and take care of new Key Account whom MD
proposed as new potential customer for company in future.
 Reply emails in charge of MD to giving advice about product information, questions, and provide
cooperation services for external partners & customers by working with internal teamwork to
conveniences them to resolution any problems or issues as smoothly and efficiently.
 Looking for potential area that should become to a new customer, then forwarding to Sales Engineer
Team to make an appointment and observation the customer’s core requirement by the next step.
 Taking sales orders from sales team, issue sales billing, and work with Logistic Team to deliver the
product to the customers until end process.
 Follow-up any pending issue and resolution the problems which occurs during work process until its
status were closed smoothly.
January, 2008 until February 2010
Bangyai Retail Co., Ltd.
Position : Customer Services
Job Description
 Take care of merchants whom interest to rent retails area in Bangyai Plaza
 Present information of plaza retails area, prepare proposal and rent cost, and lead customer to
inspection, then close sales by signing the contract withing proper period.
 Cooperation with teamwork to provide Infrastructure and Maintenance Services for the customers
whom rent the plaza
 Prepare documents which relative to the agreement, i.e. rent contract, billing, tax invoicing, receipt.
 Prepare sales report for supervisor at every month end.
 Operate & Cooperate all company activities, events, booth, fair, etc. to stimulate sales margin in any
purposes.

4. August, 2002 until December, 2007
ForgetmeNot Gallery Company Limited vs. Ad Premium Company Limited
Position : Customer Care and Cooperation / Account Coordinator
Job Description
Flowers Order Management and Delivery (ForgetmeNot Gallery)
 Take Sales Order from customers by calling and webpage
 Delivery Management until the products ship to customers as correctly and completely
 Issues any documents which concern about before & after sales services for the customers, such as
Sales Order, Receipt, Tax Invoice, Bill of Delivery, etc.
Account Coordinator (Ad Premium)
 Prepare quotation, and all document to support sales team.
 Receive Sales Order and then cooperate with Suppliers and Production Department to produce the
goods by orders.
 Issues any documents which concern about before & after sales services for the customers, i.e. Sales
Order, Receipt, Tax Invoice, Bill of Delivery.
 Delivery Management until the products ship to customers as correctly and on-time
 Cooperating Support which relative to the key responsible by assignment to obtain some of company
project i.e. Exhibition, Booth, Event, and Activities, Wedding Planner, Organizer Project.
Special Skills
 Fair communication in English - Speaking, Listening, and Informal Writing
 Computer Literacy :MS Word, Excel, PowerPoint, MS Outlook, Internet Access, SAP.
 Efficient to Operate Office Equipment such as Typewriter, Copying Machine, Printer, Scanner.
 Pleasant personality, good interpersonal, service minded, self-disciplined and good logically to
problemsolving