This document provides a summary of Michael K. Baker's experience and qualifications. It outlines his current role as a Director and Systems Engineering Task Lead for SRA International, with responsibilities including managing a $3.3 million budget and 17 staff. It also details his extensive experience in project management, systems engineering, and enterprise management applications dating back to 1989, including roles with the IRS, USinternetworking, Harris Corporation, and Lockheed Martin.

1. Michael K. Baker
Michael K. Baker
5314 Sweetwater Drive, West River, MD 20778
Home: 410-867-8803 Mobile: 410-916-4177 Email: mbaker07@yahoo.com
Top performing Program Manager and Systems Engineer with extensive IT experience in the
identification and design of effective solutions meeting current and future expectations of the customer.
Experienced in front-end and back-end operations, development and support. Strong project management
proficiency including analysis, design, implementation, documentation and evaluation. Strengths include
leadership, systems engineering methodologies, troubleshooting and communications.
SPECIALTIES
 Project Management
 System Engineering and Architecture
 COTS Integration
 Requirements Analysis
 Enterprise Management Applications
EDUCATION
M.S. (Business Administration), University of Baltimore, 2002
M.S. (Electrical Engineering), George Washington University, 1993
B.S. (Electrical Engineering), University of Southwestern Louisiana, 1988
EXPERIENCE
SRA International, Inc., Fairfax, VA, 2001 to present. Director Project/Program
April, 2015- Present
 Systems Engineering (SE) Task Lead on the Federal Energy Regulatory Commission
(FERC) Information Technology Support Services (ITSS) contract.
 Manage $3.3 Million annual Time and Materials (T&M) budget providing systems
engineering projects in support of FERC’s mission.
 SE projects include custom software development, SharePoint development and
infrastructure engineering and integration.
 Performed program transition from previous subcontractor, including knowledge transfer
hiring of staff and transition of in-flight projects.
 Interface directly with the Director of Systems Engineering of the FERC CIO organization
and prepare and present project status reports and briefings to CIO organization
 Manager of seventeen SE staff direct reports consisting of employees and subcontractors.
Staff includes architects, software developers, SharePoint developers, project managers,
database administrators and infrastructure engineers.
 Stood-up offsite SE facility and transitioned development team from Waterfall to Agile
methodologies.

2. Michael K. Baker
 Work with architects, project managers and developers to develop cost and schedule
estimates for all SE projects utilizing Microsoft Project Web Application (PWA) server.
 Monitor and compute Earned Value Management metrics to meet SLA reporting
requirements.
 Provide financial oversight of T&M budget by monitoring burn rate, forecasting staffing
need to support project pipeline, reviewing invoices and preparing monthly financial reports.
 Responsible for management of direct reports including timekeeping oversight, compliance
and performance management.
 Technical leadership in troubleshooting system outages.
2014-March, 2015
 Provide extensive support so several proposals. Review and evaluate solicitation
documentation, identify requirements, write proposal content, and provide staffing/cost input,
both in a lead and support roles.
 Executed a temporary assignment as manager of Security Operations Center (SOC)
personnel on night shift at the Administrative Office of the U.S. Courts to observe and
comment on operations execution and handle personnel issues within the team
2001 to 2014
 Lead Engineer and SRA Program Manager subcontracted to IBM in support of the IRS
PRIME Modernization contract, a fifteen year program awarded to a group of contractors
headed by CSC to modernize the IRS IT Systems in providing improved tax payer service
and electronic filing.
 Technical lead overseeing 8+ engineers on both the ESM Tools and Operations team and the
Integration & Test Lab ESM operations teams in charge of ESM tools development,
architecture and operations support.
 Responsible for evaluating product upgrades and new products to better meet the
requirements of the IRS application teams.
 Tivoli subject matter expert to the IRS, leads daily status calls with the customer, providing
tier 4 technical support, interfaces with application developers to identify new requirements
and providing significant troubleshooting expertise for ESM systems.
 Architected, engineered, tested, deployed and upgraded enterprise-wide
implementation of IBM Tivoli Monitoring (ITM) 6.x at the IRS. In four months, completed
project including product evaluation, software package development, integration and test and
production deployment.
 As part of this implementation, deployed the following monitoring agents: Unix OS, Linux
OS, Windows OS, Unix Logs, MQSeries, Oracle Extended agent, IIS, HTTP Web Server,
Universal Agent, ITCAM for WebSphere and ITCAM for RTT.
 Extensive development and use of task libraries and shell scripts for remote management,
configuration of software components, troubleshooting and automation of management
services.
 Planned, tested and executed two technology refresh efforts of the production ESM System,
as well as several incremental upgrades.
 Developed and tested disaster recovery services for all ESM operations at an alternate site.
Failover include Tivoli Framework, Tivoli Monitoring, ITCAM for RTT, ITCAM for
WebSphere, Oracle and Enterprise Console.

3. Michael K. Baker
2001 - 2002
 Technical lead of the ESM engineering team for IRS Modernization, release 1, from 2001-
2002. This was a large COTS integration effort to provide enterprise management services
for the shared IT infrastructure supporting the modernized tax applications. Requirements
included fault analysis, alerts, event correlation, performance data collection and reporting.
 Led team of eight engineers in the analysis, development, integration, testing and deployment
of the release 1 system in support of customer requirements. This system based on the Tivoli
suite of system management products and was used to monitor a multi-platform, multi-site
environment that runs enterprise applications to serve the taxpayer, tax professionals and
internal IRS employees.
 Management functions deployed include systems and network management, availability,
performance measurement, web transaction monitoring, event correlation, notification, and
application management for Oracle, WebSphere, MQSeries and SAP.
 Provided technical documentation in accordance with the Enterprise Life Cycle (ELC)
methodology for all ESM components.
 Successfully deployed and tested the new system in production in three weeks.
Other SRA Duties
 Developed and presented an ESM architecture for the Army to provide ESM services to
regional army bases from Fort Huachuca, Arizona. Initial architecture was in support of the
Military district of Washington, encompassing six Army Bases including Fort Belvoir.
 Support other programs and proposal efforts for SRA when needed.
 Provide technical support for business development efforts as-needed.
USinternetworking (USi), Annapolis, MD, 2000 to 2001. Senior Enterprise Management
Systems (EMS) Engineer
 Architect and improve the EMS system managing the data center of an Application Service
Provider consisting of more than 1500 Unix and Windows NT based servers, network
equipment including several hundred firewalls, switch and load balancing devices and
complex business applications such as Oracle, Exchange, PeopleSoft and Siebel.
Management System consisted of a core set of Tivoli management products (Framework,
Distributed Monitoring, Enterprise Console, Software Distribution, Inventory, NetView) as
well as a variety of third party and custom solutions.
 Subject Matter Expert for all EMS products, providing Tier IV troubleshooting support to the
operations team
 Research, evaluate, implement and test enterprise management products for integration into
the management system
 Work with application engineers to write custom application monitors to monitor specific
client and application needs and forward relevant information to the event-processing server.
 Utilize and maintain lab facilities to test and evaluate product revisions and new server
configurations and determine additional monitoring needs for new client applications.
Harris Corporation, Melbourne, FL, 1997 to 2000. Senior Software Engineer.
 Applied systems engineering background to the field of information technology.
 Attended numerous training sessions on networking principals and various technologies
including Gigabit Ethernet, Frame Relay and ATM.

4. Michael K. Baker
 Implemented an Enterprise Systems Management (ESM) test environment in support of an
independent research and development effort utilizing the Tivoli Suite of ESM tools across
both Unix and NT platforms.
 Designed custom scenarios and customer demos for Tivoli solutions and other third party
management products
 Support numerous large proposal efforts including the Pentagon upgrade, Cheyenne
Mountain upgrade and other classified networks, by creating and reviewing proposal
materials and developing data network designs to meet customer requirements.
 Implemented a 50 workstation/server Tivoli implementation as part of a demonstration
network in support of the Cheyenne Mountain upgrade proposal, used to demonstrate
planned integration between the management system and the various other applications in
support of the effort.
 Perform trade studies on network data equipment to aid in the design selection process and
requirements analysis.
 Provide technical support to other programs, such as research on future trends in network
technologies, as well as vendor research for various technologies including Frame Relay,
encryptor management, ATM, Ethernet and SONET.
 Held Non-DOD TS/SSBI clearance (1998) and DOD secret clearance (1999)
Lockheed Martin Technical Operations Company, Greenbelt MD, 1989 to 1997. Senior
Electronics Engineer
 Responsible Hardware Engineer, Hubble Space Telescope (HST) Flight Systems &
Servicing Program
 Lead Engineer responsible for all Data Management System (DMS) hardware on-board HST
including the flight computer, data recorders and data interface devices.
 Managed four million dollar hardware effort to build, test, and integrate three data interface
units (DIUs) in support of the Second Servicing Mission in 1997.
 Responsible for all technical decisions during the hardware effort including disposition of
discrepancy reports, test failures and re-design decisions
 Provide budget and schedule control and subcontract oversight
 Prepare and review requirements definition, technical documentation and test procedures
 Prepare and present customer milestone reviews, presentations and status reports
 Temporary five month assignment to assume lead responsibilities for flight operations
portion of a major NASA proposal effort to build, test, launch and support four earth
observing satellites.
 Prepared technical proposal material and cost estimates
 Provided technical evaluation and oversight for three subcontractor proposal efforts
 Previously held the position of DMS Systems Engineer on the HST Flight Operation
program, responsible for anomaly resolution, trending, flight controller training, flight
software testing, procedure preparation and database population.
 Wrote, review and tested contingency documentation used to support the First HST Servicing
Mission
 Support the launch of HST in 1990 as a flight controller for both the DMS and
Instrumentation and Communications Subsystems.

5. Michael K. Baker
Clearances:
Expired Full Background Investigation (BI) - Treasury
Expired DOD Secret.
Expired non-DOD TS/SCI
HARDWARE AND SOFTWARE SKILLS
Tivoli, Unix, Solaris, Linux, Windows, HP-UX, TCP/IP, Networking and Security Principles,
SQL, Oracle, DB2, shell scripting (bash, sh, ksh), HTML, MS Office, Visio, Project
Tivoli Products: IBM Tivoli Monitoring, Tivoli Framework, ITCAM for WebSphere, ITCAM
for Real-Time Transactions, ITCAM for Applications (MQSeries and Oracle Extended Agent),
ITCAM for Microsoft Applications (MQSeries and SQL Server), ITCAM for Web Servers,
Tivoli Distributed Monitoring, Tivoli Enterprise Console (TEC), Software Distribution,
Inventory, User Administration, NetView
PROFESSIONAL TRAINING & CERTIFICATION:
Tivoli Certified Consultant (Distributed Monitoring 3.6)
Tivoli Certified Consultant (ITM 5.1)
Comprehensive Tivoli Partner Technical Training Course –1998
Partner Training for Tivoli Implementation Methodology – 1999
Interconnecting Cisco Network Devices – 2000
Tivoli Netview 6.0 for Unix for Administrators – 2000
Enterprise Lifecycle (ELC) - 2001
Tivoli Enterprise Console Rule Writing – 2002
Coaching and Developing People – 2002
Rational Clearcase/Clearquest - 2002
BMC Patrol - 2006
Opnet Panorama – 2009
SRA Program Management – 2011
ITIL Foundations Prep Course - 2014
PMP Boot Camp – 2014
Introduction to Requirements Engineering – 2015
Employment Law for Managers – 2015
SAFe Scrum XP
Certified Scaled Agile Framework (SAFe) Practitioner - Current